Download or read book The Telco Churn Management Handbook written by Rob Mattison and published by Lulu.com. This book was released on 2006-01-01 with total page 392 pages. Available in PDF, EPUB and Kindle. Book excerpt: Definitive guide to customer loyalty, its diagnosis, management, and improvement available to the telecommunications professional. Industry veteran, Rob Mattison, shares his expertise. The book explains tools and techniques for a coherent telecom business strategy. It is a very readable text that communicates the core ideas effectively. Highly recommended for telecom execs.
Download or read book Telecom Churn Management written by Rob Mattison and published by Apdg Publishing. This book was released on 2001 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Telecom Churn Management, The Golden Opportunity explains how and why churn is managed today. It discusses the Tele-centric (Customer Centric Telecommunications) model for customer management. The book provides the key Analytics that can give your company the competitive advantage. The key first step is recombinant segmentation (identification). Using extended behavioral segmentation (categorization), carriers can produce a customer value function (valuation). Churn models and indexes can be used to determine the projected churn rates (Anticipation). Using key metrics and a WAR Gameboard, the profit levels for customers can be evaluated and maximized. Managers of successful telecom service providers need to understand why customers leaving and what makes telecom churn so special. Successful telecom managers have developed churn management strategies to help them making wise churn investment decisions that give them quick and effective churn response options. By understanding that customers have key telecom consumer shopping cycles and response models, churn management can be turned into an operational perspective. It is a well-known fact that telecommunication technology and services are continually changing. Industry veteran Rob Mattison shares his expertise typical interconnection arrangements for pubic and private telephone systems, data networks, inter-exchange systems, wireless, billing and customer care systems. If there were one book you could use to help understand and develop and telecom churn management programs, "Telecom Churn Management" is the best choice.
Download or read book Customer Churn Reduction and Retention for Telecoms written by Arthur Middleton Hughes and published by Racom Communications. This book was released on 2007-10 with total page 281 pages. Available in PDF, EPUB and Kindle. Book excerpt: For the past quarter-century the Telecom industry in the US has been a veritable laboratory of business and marketing practice. The truth of such well-known ideas as ""Creative Destruction"" are being borne out as companies rise and fall in wave after wave of innovation, while the limits of others, such as product bundling, are also demonstrated every day. The result has been a Wild West of marketing activity that only intensifies as the changes continue. Intense competition is forcing prices down and will certainly eventually lead to the destruction of several large household-word telecom companies. Who will survive? Industry expert Arthur Middleton Hughes explains what these Telecom enterprises can do to continue to exist. Their salvation rests not in their technologies, Hughes explains, but in their marketing strategies. In highly readable, everyday language, Hughes provides a strategic marketing map for every player in the industry, showing how to apply sophisticated marketing tools to each industry sector and each technology.
Download or read book Building Data Mining Applications for CRM written by Alex Berson and published by McGraw-Hill Companies. This book was released on 2000 with total page 548 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn how to use customer relationship management (CRM) techniques to give your company an edge in the competitive marketplace. --
Download or read book Advanced Data Mining and Applications written by Shuigeng Zhou and published by Springer Science & Business Media. This book was released on 2012-12-09 with total page 812 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book constitutes the refereed proceedings of the 8th International Conference on Advanced Data Mining and Applications, ADMA 2012, held in Nanjing, China, in December 2012. The 32 regular papers and 32 short papers presented in this volume were carefully reviewed and selected from 168 submissions. They are organized in topical sections named: social media mining; clustering; machine learning: algorithms and applications; classification; prediction, regression and recognition; optimization and approximation; mining time series and streaming data; Web mining and semantic analysis; data mining applications; search and retrieval; information recommendation and hiding; outlier detection; topic modeling; and data cube computing.
Download or read book New Trends in Computational Collective Intelligence written by David Camacho and published by Springer. This book was released on 2014-09-10 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book consists of 20 chapters in which the authors deal with different theoretical and practical aspects of new trends in Collective Computational Intelligence techniques. Computational Collective Intelligence methods and algorithms are one the current trending research topics from areas related to Artificial Intelligence, Soft Computing or Data Mining among others. Computational Collective Intelligence is a rapidly growing field that is most often understood as an AI sub-field dealing with soft computing methods which enable making group decisions and processing knowledge among autonomous units acting in distributed environments. Web-based Systems, Social Networks, and Multi-Agent Systems very often need these tools for working out consistent knowledge states, resolving conflicts and making decisions. The chapters included in this volume cover a selection of topics and new trends in several domains related to Collective Computational Intelligence: Language and Knowledge Processing, Data Mining Methods and Applications, Computer Vision, and Intelligent Computational Methods. This book will be useful for graduate and PhD students in computer science as well as for mature academics, researchers and practitioners interested in the methods and applications of collective computational intelligence in order to create new intelligent systems.
Download or read book Data Warehousing and Knowledge Discovery written by Torben Bach Pedersen and published by Springer Science & Business Media. This book was released on 2009-08-17 with total page 493 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book constitutes the refereed proceedings of the 11th International Conference on Data Warehousing and Knowledge Discovery, DaWak 2009 held in Linz, Austria in August/September 2009. The 36 revised full papers presented were carefully reviewed and selected from 124 submissions. The papers are organized in topical sections on data warehouse modeling, data streams, physical design, pattern mining, data cubes, data mining applications, analytics, data mining, clustering, spatio-temporal mining, rule mining, and OLAP recommendation.
Download or read book Computer Applications for Database Education and Ubiquitous Computing written by Tai-hoon Kim and published by Springer. This book was released on 2012-11-27 with total page 371 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume constitutes the refereed proceedings of the International Conferences, EL, DTA and UNESST 2012, held as part of the Future Generation Information Technology Conference, FGIT 2012, Kangwondo, Korea, in December 2012. The papers presented were carefully reviewed and selected from numerous submissions and focus on the various aspects of education and learning, database theory and application and u- and e-service, science and technology.
Download or read book Advanced Data Mining and Applications written by Longbing Cao and published by Springer. This book was released on 2010-11-18 with total page 589 pages. Available in PDF, EPUB and Kindle. Book excerpt: With the ever-growing power of generating, transmitting, and collecting huge amounts of data, information overloadis nowan imminent problemto mankind. The overwhelming demand for information processing is not just about a better understanding of data, but also a better usage of data in a timely fashion. Data mining, or knowledge discovery from databases, is proposed to gain insight into aspects ofdata and to help peoplemakeinformed,sensible,and better decisions. At present, growing attention has been paid to the study, development, and application of data mining. As a result there is an urgent need for sophisticated techniques and toolsthat can handle new ?elds of data mining, e. g. , spatialdata mining, biomedical data mining, and mining on high-speed and time-variant data streams. The knowledge of data mining should also be expanded to new applications. The 6th International Conference on Advanced Data Mining and Appli- tions(ADMA2010)aimedtobringtogethertheexpertsondataminingthrou- out the world. It provided a leading international forum for the dissemination of original research results in advanced data mining techniques, applications, al- rithms, software and systems, and di?erent applied disciplines. The conference attracted 361 online submissions from 34 di?erent countries and areas. All full papers were peer reviewed by at least three members of the Program Comm- tee composed of international experts in data mining ?elds. A total number of 118 papers were accepted for the conference. Amongst them, 63 papers were selected as regular papers and 55 papers were selected as short papers.
Download or read book Advances in Intelligent Data Analysis XII written by Allan Tucker and published by Springer. This book was released on 2013-09-17 with total page 464 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book constitutes the refereed conference proceedings of the 12th International Conference on Intelligent Data Analysis, which was held in October 2013 in London, UK. The 36 revised full papers together with 3 invited papers were carefully reviewed and selected from 84 submissions handling all kinds of modeling and analysis methods, irrespective of discipline. The papers cover all aspects of intelligent data analysis, including papers on intelligent support for modeling and analyzing data from complex, dynamical systems.
Download or read book Captive Audience written by Susan Crawford and published by Yale University Press. This book was released on 2013-01-08 with total page 351 pages. Available in PDF, EPUB and Kindle. Book excerpt: Ten years ago, the United States stood at the forefront of the Internet revolution. With some of the fastest speeds and lowest prices in the world for high-speed Internet access, the nation was poised to be the global leader in the new knowledge-based economy. Today that global competitive advantage has all but vanished because of a series of government decisions and resulting monopolies that have allowed dozens of countries, including Japan and South Korea, to pass us in both speed and price of broadband. This steady slide backward not only deprives consumers of vital services needed in a competitive employment and business market—it also threatens the economic future of the nation. This important book by leading telecommunications policy expert Susan Crawford explores why Americans are now paying much more but getting much less when it comes to high-speed Internet access. Using the 2011 merger between Comcast and NBC Universal as a lens, Crawford examines how we have created the biggest monopoly since the breakup of Standard Oil a century ago. In the clearest terms, this book explores how telecommunications monopolies have affected the daily lives of consumers and America's global economic standing.
Download or read book Fighting Churn with Data written by Carl S. Gold and published by Manning Publications. This book was released on 2020-12-22 with total page 502 pages. Available in PDF, EPUB and Kindle. Book excerpt: The beating heart of any product or service business is returning clients. Don't let your hard-won customers vanish, taking their money with them. In Fighting Churn with Data you'll learn powerful data-driven techniques to maximize customer retention and minimize actions that cause them to stop engaging or unsubscribe altogether. Summary The beating heart of any product or service business is returning clients. Don't let your hard-won customers vanish, taking their money with them. In Fighting Churn with Data you'll learn powerful data-driven techniques to maximize customer retention and minimize actions that cause them to stop engaging or unsubscribe altogether. This hands-on guide is packed with techniques for converting raw data into measurable metrics, testing hypotheses, and presenting findings that are easily understandable to non-technical decision makers. Purchase of the print book includes a free eBook in PDF, Kindle, and ePub formats from Manning Publications. About the technology Keeping customers active and engaged is essential for any business that relies on recurring revenue and repeat sales. Customer turnover—or “churn”—is costly, frustrating, and preventable. By applying the techniques in this book, you can identify the warning signs of churn and learn to catch customers before they leave. About the book Fighting Churn with Data teaches developers and data scientists proven techniques for stopping churn before it happens. Packed with real-world use cases and examples, this book teaches you to convert raw data into measurable behavior metrics, calculate customer lifetime value, and improve churn forecasting with demographic data. By following Zuora Chief Data Scientist Carl Gold’s methods, you’ll reap the benefits of high customer retention. What's inside Calculating churn metrics Identifying user behavior that predicts churn Using churn reduction tactics with customer segmentation Applying churn analysis techniques to other business areas Using AI for accurate churn forecasting About the reader For readers with basic data analysis skills, including Python and SQL. About the author Carl Gold (PhD) is the Chief Data Scientist at Zuora, Inc., the industry-leading subscription management platform. Table of Contents: PART 1 - BUILDING YOUR ARSENAL 1 The world of churn 2 Measuring churn 3 Measuring customers 4 Observing renewal and churn PART 2 - WAGING THE WAR 5 Understanding churn and behavior with metrics 6 Relationships between customer behaviors 7 Segmenting customers with advanced metrics PART 3 - SPECIAL WEAPONS AND TACTICS 8 Forecasting churn 9 Forecast accuracy and machine learning 10 Churn demographics and firmographics 11 Leading the fight against churn
Download or read book Social Networking and Computational Intelligence written by Rajesh Kumar Shukla and published by Springer Nature. This book was released on 2020-03-21 with total page 789 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book presents a selection of revised and extended versions of the best papers from the First International Conference on Social Networking and Computational Intelligence (SCI-2018), held in Bhopal, India, from October 5 to 6, 2018. It discusses recent advances in scientific developments and applications in these areas.
Download or read book Applications of Artificial Intelligence in Engineering written by Xiao-Zhi Gao and published by Springer Nature. This book was released on 2021-05-10 with total page 922 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book presents best selected papers presented at the First Global Conference on Artificial Intelligence and Applications (GCAIA 2020), organized by the University of Engineering & Management, Jaipur, India, during 8–10 September 2020. The proceeding will be targeting the current research works in the domain of intelligent systems and artificial intelligence.
Download or read book Rough Sets and Current Trends in Computing written by James J. Alpigini and published by Springer Science & Business Media. This book was released on 2002-09-25 with total page 654 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book constitutes the refereed proceedings of the Third International Conference on Rough Sets and Current Trends in Computing, RSCTC 2002, held in Malvern, PA, USA in October 2002. The 76 revised regular papers and short communications presented together with 2 keynotes and 5 plenary papers were carefully reviewed and selected from more than 100 submissions. The book offers topical sections on foundation and methods; granular and neural computing; probabilistic reasoning; data mining, machine learning and pattern recognition; Web mining; and applications.
Download or read book Computer Networks and Inventive Communication Technologies written by S. Smys and published by Springer Nature. This book was released on 2021-06-02 with total page 1212 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is a collection of peer-reviewed best selected research papers presented at 3rd International Conference on Computer Networks and Inventive Communication Technologies (ICCNCT 2020). The book covers new results in theory, methodology, and applications of computer networks and data communications. It includes original papers on computer networks, network protocols and wireless networks, data communication technologies, and network security. The proceedings of this conference is a valuable resource, dealing with both the important core and the specialized issues in the areas of next generation wireless network design, control, and management, as well as in the areas of protection, assurance, and trust in information security practice. It is a reference for researchers, instructors, students, scientists, engineers, managers, and industry practitioners for advance work in the area.
Download or read book Proceedings of Sixth International Congress on Information and Communication Technology written by Xin-She Yang and published by Springer Nature. This book was released on 2021-10-26 with total page 883 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book gathers selected high-quality research papers presented at the Sixth International Congress on Information and Communication Technology, held at Brunel University, London, on February 25–26, 2021. It discusses emerging topics pertaining to information and communication technology (ICT) for managerial applications, e-governance, e-agriculture, e-education and computing technologies, the Internet of Things (IoT) and e-mining. Written by respected experts and researchers working on ICT, the book offers a valuable asset for young researchers involved in advanced studies. The book is presented in four volumes.
