Download or read book Knowledge into Action written by Danny P. Wallace and published by Bloomsbury Publishing USA. This book was released on 2012-06-12 with total page 339 pages. Available in PDF, EPUB and Kindle. Book excerpt: The only book currently available that comprehensively integrates research and evaluation for evidence-based library and information science practice. Numerous books cover research and evaluation in general, but not within the context of library and information science. Many others cover the field of library and information science overall but with little focus on research. Knowledge into Action: Research and Evaluation in Library and Information Science offers in a single volume, an expert introduction to these two distinct, yet deeply interrelated, phases of information-gathering as they are practiced in the information sciences. Knowledge into Action takes readers through the core principles, working processes, and practical tools for conducting and evaluating research in library and information science, enhancing the presentation with examples, informational graphics, study questions, and exercises directly relevant to this field. It is a welcomed resource for students and scholars who want to use appropriate techniques for gathering and assessing research, as well as information professionals looking to improve services at their libraries or information centers. The book is also designed to educate practitioners as consumers of the research and evaluation literature and as active participants in professional conferences, meetings, and workshops.
Download or read book From Past Present to Future Perfect written by Linda S Katz and published by Routledge. This book was released on 2013-08-21 with total page 238 pages. Available in PDF, EPUB and Kindle. Book excerpt: Explore a compilation of reference service works by Charles A. Bunge, a leader in the field! This informative and delightful book highlights the contributions of Charles A. Bunge to the literature on reference service. From Past-Present to Future-Perfect: A Tribute to Charles A. Bunge and the Challenges of Contemporary Reference Service offers reference librarian professionals the reprints of selected articles by Charles Bunge, bibliographies of his published work, and original articles that draw on Bunge’s values and ideas in assessing the present and shaping the future of reference service. Through this guide, you will explore four categories of Bunge’s work, which include measuring the effectiveness of reference service, the reference environment, reference sources, and reflecting on the past and future of reference work. This important book will assist you in creating and maintaining an effective and ethical reference service that will help patrons find the materials they need. With From Past-Present to Future-Perfect, you will gain access to some of Bunge’s most important articles on the reference environment. Some of the helpful reference service information you will examine includes: ways of putting joy back into reference work to counteract the situation of low morale among practicing reference librarians discussions on the challenge of continual learning for reference librarians and strategies for updating knowledge and skills understanding and organizational strategies for handling stress in the library workplace exploring the realm of an ethical reference practice and how a reference librarian should act or behave in providing reference services peer coaching programs for reference librarians to assist the learning and sharing of knowledge among colleagues organizing electronic reference sources assisting patrons with their reference questions using technology in the reference environment Thorough and comprehensive, this excellent resource explores the changes that have occurred in reference and information resources, and techniques for setting goals and objectives for your reference department. From Past-Present to Future-Perfect looks at the exciting and challenging world of reference librarianship and gives you valuable insights and ideas on how to improve and update your reference department.
Download or read book Evaluation of Reference Services written by Linda S Katz and published by Routledge. This book was released on 2013-10-18 with total page 351 pages. Available in PDF, EPUB and Kindle. Book excerpt: Library authorities address the increasing significance of reference services and the increasing need for evaluation of those services to further ensure professionalism and efficiency.
Download or read book The Process of Answering Reference Questions written by Gerald Jahoda and published by . This book was released on 1977 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Cooperative Reference written by Linda S Katz and published by Routledge. This book was released on 2012-12-06 with total page 302 pages. Available in PDF, EPUB and Kindle. Book excerpt: Expert advice for more effective teamwork in the library! Cooperative Reference: Social Interaction in the Workplace addresses the need for reference librarians to work together to keep the system running smoothly. This book explores the various means of developing social professionalism, collaborating on projects, and combining forces with other libraries to remain on the cutting edge of information services in this new century. Using this guide, you will learn from the first-hand experiences of on-the-job reference librarians. This book will give you—as a reference librarian, administrator, library science student, or educator—ideas to support cooperative efforts in the library and beyond. This book will show you how to better interact with: other reference librarians face-to-face users online users library and academia faculty other libraries Cooperative Reference reveals how patrons perceive you from the other side of the desk. This book shows that first impressions—how you dress, your attitude, how you interact with other workers, and how you address the patron’s questions—directly affect the patron’s visit and influence his or her decisions about using your library in the future. The social skills in this volume can also directly benefit your library as library budgets can no longer keep up with the skyrocketing costs of library materials. To continue viability, many libraries must be willing to work together to share costs and experience. Other topics in Cooperative Reference include: tag-team referencing—a dynamic, synergistic environment at the reference desk teaching librarians about interpersonal skills—how to establish professional, collegial relationships with one another librarians teaming up to teach a class together cooperative reference desk scheduling—how to create and implement tailored desk hours collection development between librarians for different departments working together to create online services a consolidation of reference services by two separate libraries Using several case examples, this well-referenced book takes an innovative look at the ever-increasing necessity for librarians to work together for the good of the patrons, the workers, and the library structure. Cooperative Reference will improve the reference services of public and academic libraries both large and small.
Download or read book Information Brokers and Reference Services written by Robin Kinder and published by Routledge. This book was released on 2019-12-06 with total page 247 pages. Available in PDF, EPUB and Kindle. Book excerpt: The contradictory yet complementary relationship between libraries and information brokers is examined in this volume, first published in 1988. Since its escalation in the 1960s, information brokering has challenged the role of the library in society. Librarians discuss their concerns about information brokers - the impact of brokers on reference services, the competence of brokers, abuse of library services by brokers, and whether libraries should provide competing fee-based services. Brokers share their own view as ‘entrepreneurs’, providing background, offering advice, and explaining the risks involved in their business. This lively, often controversial discussion offers suggestions for improving relations between libraries and information brokers, while continuing to serve the public well.
Download or read book Cooperative Reference written by Celia Hales-Mabry and published by Routledge. This book was released on 2003 with total page 302 pages. Available in PDF, EPUB and Kindle. Book excerpt: Expert advice for more effective teamwork in the library! Cooperative Reference: Social Interaction in the Workplace addresses the need for reference librarians to work together to keep the system running smoothly. This book explores the various means of developing social professionalism, collaborating on projects, and combining forces with other libraries to remain on the cutting edge of information services in this new century. Using this guide, you will learn from the first-hand experiences of on-the-job reference librarians. This book will give youas a reference librarian, administrator, library science student, or educatorideas to support cooperative efforts in the library and beyond. This book will show you how to better interact with: other reference librarians face-to-face users online users library and academia faculty other libraries Cooperative Reference reveals how patrons perceive you from the other side of the desk. This book shows that first impressionshow you dress, your attitude, how you interact with other workers, and how you address the patron's questionsdirectly affect the patron's visit and influence his or her decisions about using your library in the future. The social skills in this volume can also directly benefit your library as library budgets can no longer keep up with the skyrocketing costs of library materials. To continue viability, many libraries must be willing to work together to share costs and experience. Other topics in Cooperative Reference include: tag-team referencinga dynamic, synergistic environment at the reference desk teaching librarians about interpersonal skillshow to establish professional, collegial relationships with one another librarians teaming up to teach a class together cooperative reference desk schedulinghow to create and implement tailored desk hours collection development between librarians for different departments working together to create online services a consolidation of reference services by two separate libraries Using several case examples, this well-referenced book takes an innovative look at the ever-increasing necessity for librarians to work together for the good of the patrons, the workers, and the library structure. Cooperative Reference will improve the reference services of public and academic libraries both large and small.
Download or read book Successful Enquiry Answering Every Time 7th edition written by Tim Buckley Owen and published by Facet Publishing. This book was released on 2017-04-11 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: Successful Enquiry Answering Every Time is designed to guide information professionals through all the stages of research, from finding out what the enquirer really wants, to providing a polished, value-added answer. When people want to satisfy their immediate curiosity they’re much more likely to use a search engine on their mobile device than ask their local library. But while the days of personal intervention in this kind of enquiry are inevitably numbered, the professional skills that underpin them are not. This book uses technology as the enabler of the thought processes that information professionals need to engage in when answering enquiries, and makes the case that new technology, far from making them irrelevant, raises the skill stakes for all. Now in its 7th edition, this book is fully updated to cover new skills, such as: employing critical thinking to manipulate, categorise and prioritise raw search resultsusing strategic reading and abstracting techniques to identify and summarise the essential information the enquirer needs from the retrieved documentsdrawing on established story-telling practice to present research results effectively – whether orally or in writingworking to the POWER model: plan, organise, write, edit, review. This book is ideal for anyone who has to answer enquiries from users in any information role; those working in contact centres who are dealing with information enquiries, processing transactions or trouble-shooting technical issues; and information professionals working on enquiry desks in large or small academic, public, school or special libraries.
Download or read book Unobtrusive Evaluation of Reference Service and Individual Responsibility written by Juris Dilevko and published by Bloomsbury Publishing USA. This book was released on 2000-09-30 with total page 236 pages. Available in PDF, EPUB and Kindle. Book excerpt: Many reference librarians have been highly critical about unobtrusive evaluation studies. But can their opposition be justified? Or is it just a way to detract attention from serious shortcomings in reference service? How can government documents reference service, and reference service in general, be improved? Do librarians have enough general and subject-specific knowledge to provide informed and intelligent answers to reference questions? Would any business or non-profit organization be satisfied with the traditional 55 percent efficacy rate in reference service revealed by unobtrusive evaluation studies? Long a controversial topic in the specialized world of reference librarianship, unobtrusive evaluation is nevertheless a useful tool in gauging the degree to which reference librarians are effectively performing their jobs. Based on a nationwide study of government documents reference service in Canada, this book examines the broad philosophical implications of negative attitudes to unobtrusive evaluation studies within libraries. It also discusses what really happens when librarians make referrals to external sources. Drawing on the insights of such library educators as Margaret Hutchins, S. R. Ranganathan, and James Wyer, it also suggests overlooked ways that may help reference librarians deliver better reference service. Finally, it argues that such proposals as certification and recertification of reference librarians need to be seriously considered if librarians do not willingly take personal responsibility for improving their own knowledge levels.
Download or read book Conducting the Reference Interview Third Edition written by Catherine Sheldrick Ross and published by American Library Association. This book was released on 2019-07-03 with total page 345 pages. Available in PDF, EPUB and Kindle. Book excerpt: Based on the latest research in communication theory but tailored specifically for real-world application, this updated manual speaks equally to the needs of students preparing to enter the profession and those who are already fielding reference inquiries. The authors, working in consultation with a stellar advisory board of scholars and practitioners, present a convenient and comprehensive resource that will teach you how to understand the needs of public, academic, and special library users across any virtual setting—including email, text messaging, and social media—as well as in traditional and face-to-face models of communication. Packed with exercises and examples to help you practice effective reference transactions and avoid common pitfalls, this book tackles the fundamentals of the reference interview, from why it’s important in the first place to methods for setting the stage for a successful interview and techniques for finding out what the library user really wants to know; covers the ins and outs of the readers’ advisory interview; examines a wide range of contexts, such as children, young adults, parents, seniors, adults from diverse communities, and those with disabilities; presents case studies of innovative reference and user encounters at a variety of libraries; offers updated coverage of virtual reference, including new research, virtual reality transcripts, and a look at crowd-sourcing reference via social media; features new content on common microaggressions, with guidance on how to use awareness of emotion as a factor in reference interactions to ensure better outcomes; discusses topics such as respecting/protecting privacy, overcoming assumptions, implicit judgment, the importance of context, determining the real information need, and many other lessons learned from challenging reference encounters; and thoroughly addresses policy and training procedures, as well as the unique challenges faced by paraprofessionals and non-degreed staff. Find your bearings in the continually evolving hybrid reference environment through proven strategies, advice, exercises, and research from three experts in the field.
Download or read book Latest Amazon AWS DevOps Engineer Professional DOP C01 Exam Questions and Answers written by UPTODATE EXAMS and published by UPTODATE EXAMS. This book was released on with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Exam Name : Amazon AWS DevOps Engineer - Professional Exam Code : DOP-C01 Edition : Latest Verison (100% valid and stable) Number of Questions : 260 Questions with Answer
Download or read book Library Evaluation written by Danny P. Wallace and published by Bloomsbury Publishing USA. This book was released on 2001-01-15 with total page 264 pages. Available in PDF, EPUB and Kindle. Book excerpt: Bringing together library and information science faculty and practicing library managers, this work combines some of the most exciting concepts and methodologies of library evaluation with the practical experiences of those working in the field. A variety of approaches (e.g., focus groups, TQM) are thoroughly described, then illustrated with actual case studies. These cases can serve as inspiration and models to library managers and other individuals responsible for evaluation, as well as to those who aspire to library management positions.
Download or read book From Past present to Future perfect written by Charles A. Bunge and published by Psychology Press. This book was released on 1999 with total page 252 pages. Available in PDF, EPUB and Kindle. Book excerpt: Explore reprints of selected articles by Charles Bunge, bibliographies of his published work, and original articles that draw on Bunge's values and ideas in assessing the present and shaping the future of reference service. As a reference librarian you will explore four categories of Bunge's work, measuring the effectiveness of reference service, the reference environment, reference sources, and reflections on the past and future of reference work. This important book will assist you in creating and maintaing an effective, and ethical reference service today and for the future.
Download or read book User Surveys in ARL Libraries written by Laura Rounds and published by Association of Research Libr. This book was released on 1994 with total page 222 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Contains the results of a 1994 survey on the use of user surveys by 69 ARL members. This kit focuses on planning, designing, conducting, and analyzing surveys, and incorporating the results into the decision-making process"--SPEC flyer, p. [1].
Download or read book Australasian College Libraries written by and published by . This book was released on 1987 with total page 330 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Saunders 2018 2019 Strategies for Test Success E Book written by Linda Anne Silvestri and published by Elsevier Health Sciences. This book was released on 2017-06-22 with total page 267 pages. Available in PDF, EPUB and Kindle. Book excerpt: Get more than just practice questions; get comprehensive test and nursing school preparation that’s proven to help you succeed! Written by the most trusted expert in NCLEX exam prep, Saunders 2018-2019 Strategies for Test Success: Passing Nursing School and the NCLEX Exam, 5th Edition is an invaluable guide that teaches you how to master the things that matter most on the NCLEX exam and your nursing school exams: critical thinking, problem solving, and time management. In this guide you’ll find not only 1,200 practice questions and rationales that reflect the latest NCLEX-RN and NCLEX-PN test plans, but you’ll also get a wealth of proven tips and real-world hints to help you overcome text anxiety, develop effective study habits, and confidently evaluate and identify the correct answer for a variety of test question types, including alternate item formats. It’s a must-have resource for any nursing student who needs not just practice, but well-rounded preparation! A Reducing Test Anxiety chapter offers simple strategies to control test-induced stress and gain the confidence needed to pass exams. A Developing Study Skills chapter provides helpful tips on improving time management for more efficient exam preparation. 1,200 review questions are included in the book and online, providing a 2-in-1 approach to learning strategies and test-taking skills UNIQUE! Student-to-Student Hints highlight real life strategies that have helped other students graduate from nursing school and pass the NCLEX exam. Helpful Tips for the Nursing Student highlight the most important concepts needed for exam success. Online practice questions let you apply the strategies learned from the text in a realistic electronic testing environment. Emphasis on comprehensive test preparation helps you develop, refine, and apply the reasoning skills you need to succeed throughout nursing school and on the NCLEX examination. Priority concepts for each question help you link your concept-based classes and NCLEX prep. Chapters on specific question content — such as prioritization, pharmacology, triage/disaster management, and delegation — offer numerous examples to prepare you for higher-level questions. A fun, 4-color design features cartoons and bold designs to help engage visual learners. NEW! Thoroughly updated content reflects the most current NCLEX-RN and NCLEX-PN test plans. NEW! Experience level coding for questions designates each question as beginning, intermediate, or experienced to help focus your learning throughout all points of your nursing school career. NEW! Increased focus on clinical judgement incorporates strategies for clinical judgement, question data, and question abnormalities into the NCLEX-style questions. NEW! Expanded client-centered options address the increasing import of the patient-centered care QSEN competency on the NCLEX Exam. NEW! Additional coverage of interprofessionalism is incorporated.
Download or read book Wisconsin Library Bulletin written by and published by . This book was released on 1979 with total page 690 pages. Available in PDF, EPUB and Kindle. Book excerpt:
