Download or read book Business process outsourcing BPO strategy A conceptual approach written by James Wanyama and published by GRIN Verlag. This book was released on 2016-08-02 with total page 35 pages. Available in PDF, EPUB and Kindle. Book excerpt: Essay from the year 2016 in the subject Business economics - Miscellaneous, , language: English, abstract: This Essay seeks to make the case for the Business Process Outsourcing Strategy (BPO) as the new dawn in the business world underpinned by cost minimization. The essay examines the history of Business Process Outsourcing, the drivers of this strategy, the decision making process, the critical success factors and the BPO benefits and risks that Managers are likely to encounter in embracing BPO as strategy that gives the business the much needed impetus against competitors and mitigation mechanisms of these risks.

Download or read book Business Process Outsourcing written by Rick L. Click and published by John Wiley & Sons. This book was released on 2004-11-11 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: Business Process Outsourcing (BPO) is becoming the new revolutionas company's of all sizes are seeking to take advantage of thissource of competitive advantage. This book provides a step-by-step approach to understanding theapplication of Business Process Outsourcing, assessing the BPOopportunity in the company, and then managing the transition toBPO. It serves as a guide to implementing BPO and as a referencesource to solving the variety of issues that may arise during a BPOinitiative. Each chapter features a case study, insight from apractitioner, focus on how BPO affects people, and ethicalconsiderations. * Discusses both the how and why of business process outsourcingwith a straightforward "how to" approach. * Provides managers with the tools to analyse the BPO opportunitiesfor their own firms, as well as techniques and strategies formanaging a BPO initiative. * Empowers businesses of all sizes to take advantage of thisall-encompassing business revolution.

Download or read book Essentials of Business Process Outsourcing written by Thomas N. Duening and published by John Wiley & Sons. This book was released on 2005-04-15 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book will provide the fundamentals of business process outsourcing for the busy executive who needs to get up to speed. It will have such features as checklists, tips and techniques, and case studies. * Written in a user friendly style that allows senior level financial executives to get a solid foundation of what business process outsourcing is and how it can benefit their companies. * Provides managers with the tools to analyse the BPO opportunities for their own firms, as well as techniques and strategies for managing a BPO initiative. * Shows managers how a BPO strategy can save the company money and create jobs domestically. * Both authors are consultants and advisers to industry-leading companies and frequent speakers at business forums and conferences.

Download or read book Business Process Outsourcing written by John K. Halvey and published by John Wiley & Sons. This book was released on 2007-03-22 with total page 602 pages. Available in PDF, EPUB and Kindle. Book excerpt: Many corporations are currently restructuring their business processes in order to become more competitive and cost effective. Once the decision has been made to outsource, a corporation must structure the deal. This book will show them how to request proposals and negotiate and close the agreement--creating the outsourcing strategy.

Download or read book Business Process Outsourcing written by VINOD V. SOPLE and published by PHI Learning Pvt. Ltd.. This book was released on 2009-05-25 with total page 245 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is a comprehensive presentation of the fundamental concepts of business process outsourcing (BPO) and its applications in the Indian industrial context. It offers a strategic framework for BPO management, which is crucial for creating competitive advantage for a business enterprise. The book is designed for MBA and PGDM students as well as students in BPO training schools and executives in BPO sector. The text, organized into sixteen chapters, contains a wealth of useful and practical information on the following facets of the BPO industry : Strategic, tactical, control and operational aspects of BPO administration BPO business models Regulatory and legal framework of the BPO industry Terms, conditions, responsibilities and obligations involved in the BPO contract and service level agreement Service issues regarding supplier selection and process quality Criteria for performance evaluation of service providers Challenges involving upward shift in service value chain as well as human resource management Chapter-end review questions help in easy comprehension of the underlying principles. The appendices contain important additional information about the BPO industry.

Download or read book Business Process Outsourcing BPO written by S. Nakkiran and published by Deep and Deep Publications. This book was released on 2004 with total page 332 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Book Is About Management Aspects Of Business Process Outstanding. Focuses An Advantage For India In This Industry. Has 9 Parts With 48 Papers In All Useful Book In The Field Of The New Global Trend In Outsourching.

Download or read book The Strategic Contribution of Business Process Outsourcing to Corporate Planning written by Goetz Erhardt and published by GRIN Verlag. This book was released on 2005-06-02 with total page 108 pages. Available in PDF, EPUB and Kindle. Book excerpt: Master's Thesis from the year 2003 in the subject Business economics - Business Management, Corporate Governance, grade: 1,0, University of Bradford (Bradford Institute of Management), language: English, abstract: Focus strategies that seek to leverage company skills, capabilities and resources have become a dominant paradigm in business strategy planning and implementation. As a consequence, firms increasingly seek to reduce investments in non-core business processes and functions while freeing up resources and management attention for core competency development to achieve competitive advantage and provide unique value for customers. Activities for which companies do not have critical strategic needs or special capabilities are considered for external sourcing. Combining the two approaches can yield significant benefits. Outsourcing business processes can give access to provider economies of scale and learning thereby reducing operating costs and enhancing the quality of the activities outputs. The expected value of an outsourcing initiative is constituted by the aggregate projected benefits – both efficiency and effectiveness gains within the externalised process and strategic rewards – that flow from the exercise of the option. Strategic fit of the sourcing strategy with the current competency profile of the firm plays a key role in securing the success of vertical dis-integration policies and to obtain the highest value contribution from outsourcing initiatives. Corporate planners who are involved in firm boundary and competitive business policy decisions have to understand the market and service characteristics of outsourcing service provision, the relevant strategic linkages between non-core and core processes as well as the various types of interaction and governance models that are available to fulfil the needs of the organisation. Empirical evidence suggests that corporate planning procedures and externalisation strategies could be integrated more comprehensively. KEYWORDS Outsourcing, value contribution, corporate planning, core competencies, make-or-buy decision, interaction costs, business process re-engineering, interconnected value system, information technology, activity costs, standardisation, relative cost differentials, strategic sourcing, total cost of ownership

Download or read book Electronic Business Concepts Methodologies Tools and Applications written by Lee, In and published by IGI Global. This book was released on 2008-12-31 with total page 2838 pages. Available in PDF, EPUB and Kindle. Book excerpt: Enhances libraries worldwide through top research compilations from over 250 international authors in the field of e-business.

Download or read book IT Outsourcing Concepts Methodologies Tools and Applications written by St.Amant, Kirk and published by IGI Global. This book was released on 2009-07-31 with total page 2511 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book covers a wide range of topics involved in the outsourcing of information technology through state-of-the-art collaborations of international field experts"--Provided by publisher.

Download or read book Outsourcing and Insourcing in an International Context written by Marc J Schniederjans and published by Routledge. This book was released on 2015-03-26 with total page 230 pages. Available in PDF, EPUB and Kindle. Book excerpt: Designed for upper-level undergraduate or graduate courses in production-operations management, management information systems, international business, and strategic management, this text focuses on concepts, processes, and methodologies for firms planning to undertake or currently involved in outsourcing-insourcing decisions. "Outsourcing and Insourcing in an International Context" is the only available text that includes coverage of the international risk factors associated with this strategy. The book presents a balanced view of the positive and negative aspects of outsourcing, and provides essential coverage of the fundamental techniques involved in any outsourcing-insourcing decision. In addition, it discusses the ethical ramifications of outsourcing for companies and governments around the world. Each chapter includes learning objectives, discussion questions, and sample problems. An Instructor's Manual, Test Bank, and PowerPoint presentation are available to teachers who adopt the text.

Download or read book Handbook on Business Process Management 2 written by Jan vom Brocke and published by Springer. This book was released on 2014-08-28 with total page 864 pages. Available in PDF, EPUB and Kindle. Book excerpt: Business Process Management (BPM) has become one of the most widely used approaches for the design of modern organizational and information systems. The conscious treatment of business processes as significant corporate assets has facilitated substantial improvements in organizational performance but is also used to ensure the conformance of corporate activities. This Handbook presents in two volumes the contemporary body of knowledge as articulated by the world's leading BPM thought leaders. This second volume focuses on the managerial and organizational challenges of BPM such as strategic and cultural alignment, governance and the education of BPM stakeholders. As such, this book provides concepts and methodologies for the integration of BPM. Each chapter has been contributed by leading international experts. Selected case studies complement their views and lead to a summary of BPM expertise that is unique in its coverage of the most critical success factors of BPM. The second edition of this handbook has been significantly revised and extended. Each chapter has been updated to reflect the most current developments. This includes in particular new technologies such as in-memory data and process management, social media and networks. A further focus of this revised and extended edition is on the actual deployment of the proposed theoretical concepts. This volume includes a number of entire new chapters from some of the world's leading experts in the domain of BPM.

Download or read book Outstanding Outsourcing written by Randev Dias (MBA) and published by Randev Dias (MBA). This book was released on 2015-02-17 with total page 92 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book focuses on business process outsourcing aspects in the medium sized enterprise segment within Western Europe. The topic is of increasing interest, especially within the services sector. The book contains theoretical, analytical and practical data on medium sized enterprise contribution to the European Economy, performance analysis and the future outlook. In addition, main aspects related to business process and knowledge process outsourcing focusing on the western European region are also analyzed. Through systematic research, the author has concluded on main trends and strategies of successful business process outsourcing, the cost savings potential and the use of Outsourcing as a tool for value creation and sustainable business development.

Download or read book Strategic Information Systems Concepts Methodologies Tools and Applications written by Hunter, M. Gordon and published by IGI Global. This book was released on 2009-08-31 with total page 2750 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This 4-volume set provides a compendium of comprehensive advanced research articles written by an international collaboration of experts involved with the strategic use of information systems"--Provided by publisher.

Download or read book Business Process Outsourcing written by Nayan Barua and published by . This book was released on 2009-01-01 with total page 506 pages. Available in PDF, EPUB and Kindle. Book excerpt: The book deals with the emerging concept of BPO s and KPO s in the service industry. With the advent of the era of competition and gradual opening up of the economy, there is relocation of manufacturing and service all over the world based on cost and people considerations. At this juncture, the concept of outsourcing has come up as a major development with flourishing call centres. The service providers are moving into value creation and enhancement of changing perception of employees as a ground for competitive advantage in the industry with and intention of long term sustainable growth. At the same time knowledge process outsourcing have came to occupy a prominent position with increasing competence in the field. The knowledge services provide new vertical opportunities and global financial institutions are recognizing India s capabilities for high end outsourcing in this area The book, therefore is an attempt to bring forward the changing trend in business practices in vogue in various organizations in the globalized world. Contents Part I: Outsourcing: A Myth or a Reality; Chapter 1: Offshore Outsourcing: A Myth or a Reality by T C Saha and Debashis Sur; Chapter 2: BPO as a Great Opportunity for India: Myths and Realities by Shiv Kumar Sharma and Vijay Laxmi; Chapter 3: Business Process Outsourcing: Realities by P Bezborah, Rashida, T Noorain and Kakali Mahanta; Chapter 4: Outsourcing: Myths and Realities by S K Gupta; Chapter 5: Outsourcing: Myths and Realities by M Surat Kumari; Chapter 6: Outsourcing: Its Myths and Realities by Nitu Agarwal and Karishma Sarkar; Chapter 7: Outsourcing: Myths and Realities-An Analytical Study of ITES-BPO Sector in India by Abhigyan Bhattacharjee; Chapter 8: BPO: The Myths and the Reality by Pramod Kumar Agarwal; Chapter 9: The BPO Revolution: Myths and Realities by Sunita Sharma; Chapter 10: Outsourcing: Myths and Realities by V T Ramakrishna; Part II: Emerging Trends of Outsourcing in India: The Pros and Cons by G L Gaur; Chapter 12: Emerging Trends in BPO by S V Satyanarayana and A Sudhakar; Chapter 13: Business Process Outsourcing and its Future Role in Indian Economy by Swami Prakash Srivastava and Bhawana Saini; Chapter 14: Business Process Outsourcing in India: A Critical Study by Debdas Rakshit and Swarnabha Das; Chapter 15: BPOs are India s Growth Engines by Mahesh Chandra Prasad; Chapter 16: Future of Outsourcing: Indian Perspective by Sadia Khan; Chapter 17: Present Status of BPO Industry in India: Challenges and Opportunities by N Subba Rao and G Syamala Rao; Chapter 18: Outsourcing: Preserving the Boom in Indian Economy by Tek Nath Singh, Mohan Thakur and Sujata Sharma; Chapter 19: Business Process Outsourcing: The Indian Advantage by Israel Raju Vuram and G V S Sailaja; Chapter 20: Indian BPO Industry and its Challenges by Saurabh Sen; Chapter 21: Business Process Outsourcing in India: Present Status, Prospects and Future Challenges by G M Dumbre and M B Khandare; Chapter 22: The Changing Faco of Indian Outsourcing Industry by R S Yadav; Part III: Financial and Accounting Services: Chapter 23: BPO: Potential in the Insurance Sector by S C Das; Chapter 24: Outsourcing in Financial Services by V Krishna Mohan and D Suryachandra Rao; Chapter 25: Outsourcing iin Banking Sector: Myth and Realities by D M Khandare and Mohan S Rode; Chapter 26: Outsourcing in Reference to Finance and Accounting Akhil Mishra and Reema Srivastava; Part IV: Knowledge Process Outsourcing; Chapter 27: Knowledge Management and Knowledge Process Outsourcing by B Vijaya and Veerendrakumar; Chapter 28: Knowledge Process Outsourcing (KPO): The Emerging Opportunity by P K Yadav and Sanjay Misra; Chapter 29: Strategic Response to Integrated Learning Solutions through Knowledge Management Outsourcing by Sanjana Gupta, Pooja, Bhupinder Kaur and Lata Sharma; Chapter 30: Knowledge Process Outsourcing (KPO) in India: Some Issues and Challenges by Ramesh O Olekar; Part V: Human Resource; Chapter 31: ITES Outsourcing: The Right HR Strategy by K Raji Reddy and T Krishma Kumar; Chapter 32: Recruitment Process Outsourcing: Myths and Realities by K V Geetha Devi; Chapter 33: Human Resource Outsourcing: Some Issues by S Arvind, P Paramashivaiah and R K Ramesh Babu; Chapter 34: Job Satisfaction in BPO Industry by K Sridevi; Part VI: Miscellaneous; Chapter 35: The Outsourcing Story by Krishna Kumar Agarwal and Meenakshi A Singh; Chapter 36: Business Process Outsourcing: Does it Have Future? by Sureshramana Mayya; Chapter 37: Blooming and Glowing BPO by T Ramesh: Chapter 38: Business Process Outsourcing: Benefits and Challenges by Pandit C Bilamge and Kallinath S Patil; Chapter 39: Business Process Outsourcing: A Global Experience by G P Prasain; Chapter 40: Outsourcing: Emerging Trends in Indian Advertising Scenario by Umesh H Arahunasi and Mallikarjun N Kaddipudi

Download or read book Outsourcing and Insourcing in an International Context written by Marc J. Schniederjans and published by M.E. Sharpe. This book was released on 2005 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: Designed for upper-level undergraduate or graduate courses in strategic management and other courses, this text focuses on concepts, processes, and methodologies for firms involved in outsourcing-insourcing decisions. It covers the international risk factors of this strategy, presenting a view of the positive and negative aspects of outsourcing.

Download or read book Business Process Outsourcing for Strategic Advantage written by Saxena and published by Excel Books India. This book was released on 2009 with total page 200 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Implementing Strategic Sourcing written by Gad J Selig and published by Van Haren. This book was released on 2010-07-07 with total page 390 pages. Available in PDF, EPUB and Kindle. Book excerpt: This informative, comprehensive, yet practical guide provides readers with a complete tool-kit of how to approach global sourcing successfully. Based on real world experiences on implementing and sustaining global sourcing the book provides readers with key guidance on: Foundations of Strategic Sourcing Management, risk, governance and legal considerations Organizational change, innovation and relationship management Transition planning and the end-game Successful principles for new business development from a service provider perspective Future trends, summary and lessons learned Ultimately this guide will take readers from ‘principles’ to ‘how to’s’ including: How to develop, implement, manage and govern an effective global sourcing strategy and plan How to put in place policies and processes that can be monitored to provide a balanced approach to sourcing How to build a strategic top-down framework coupled with an operational roadmap How to incorporate bottom-up implementation principles and practices that work How to ensure a coordinated, cost-effective and value-delivery plan and operating environment for strategic and tactical sourcing. In addition, it addresses the following areas in a comprehensive, yet easy to use and practical manner: Integrates strategic and operational concepts and practices Covers both clients and providers Supports the practice of global sourcing by leveraging and integrating professional rigor for best practices Provides practical knowledge, techniques, checklists and methodologies that can be used in any environment globally Includes many examples of current and emerging best practices Is broad and comprehensive, yet drills down to specific ‘how to’ details in all chapters Provides a global view of sourcing It comes highly recommended.