Download or read book Body Language and the First Line Manager written by Eunice Lawton and published by Elsevier. This book was released on 2006-01-31 with total page 89 pages. Available in PDF, EPUB and Kindle. Book excerpt: Body language can account for 70% of the message people give out. Aimed at first line management, this book examines basic body language, the impact that body language can have at work, and how we need to ensure that we are giving out the right non-verbal messages in different management situations. Practical tips are provided on how to improve communication and interaction through the use of appropriate body language. - Aids self development, image and the understanding of others - Improves performance at work
Download or read book Body Language and the First Line Manager written by Eunice Lawton and published by Chandos Publishing. This book was released on 2006-01-31 with total page 96 pages. Available in PDF, EPUB and Kindle. Book excerpt: Body language can account for 70 per cent of the message we give out. This book provides an insight into the impact that body language can have at work. It is aimed at first line management level and provides a look at body language and how we need to ensure that we are giving out the right non-verbal messages in different management situations.
Download or read book Management Basics for Information Professionals written by G. Edward Evans and published by American Library Association. This book was released on 2013-08-21 with total page 601 pages. Available in PDF, EPUB and Kindle. Book excerpt: Reflecting the rapidly changing information services environment, the third edition of this bestselling title offers updates and a broader scope to make it an even more comprehensive introduction to library management.
Download or read book Transforming Young Adult Services written by Anthony Bernier and published by American Library Association. This book was released on 2013-07-24 with total page 436 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this provocative call to action that encourages LIS students, researchers, and practitioners to question some of the underlying assumptions of their discipline, Bernier initiates an open discussion about how YA professionals perceive young adults.
Download or read book Oswaal Karnataka PUE Chapterwise Topicwise Solved Papers 2017 2023 II PUC Class 12 Business Studies written by Oswaal Editorial Board and published by Oswaal Books. This book was released on 2023-10-25 with total page 283 pages. Available in PDF, EPUB and Kindle. Book excerpt: Description of the product: •100 % Updated for 2023-24 with Latest Reduced Karnataka PUE Syllabus •Concept Clarity with Concept wise Revision Notes, Mind Maps & Mnemonics •100% Exam Readiness with Previous Year’s Questions & Board Scheme of Valuation Answers •Valuable Exam Insights with 2000+ NCERT & Exemplar Questions •Extensive Practice 2 Model Papers & 3 Online Model Papers
Download or read book Customer Care written by Pat Gannon-Leary and published by Elsevier. This book was released on 2010-03-15 with total page 263 pages. Available in PDF, EPUB and Kindle. Book excerpt: Customer Care provides a detailed course suitable for delivery to library staff at all levels. It can be used as a stand-alone reference work for customer care processes and procedures or, alternatively, it can be used by library staff to tailor a customer care course to suit the requirements and training needs of their own staff. - Dual use – reference work and/or training manual - Potential as a text book - Applicable to a wider context than LIS – could be used for a whole HEI institutional approach to customer care or in local authorities/public services
Download or read book Management and Supervisory Practices for Environmental Professionals written by Herman Koren and published by CRC Press. This book was released on 2022-05-30 with total page 532 pages. Available in PDF, EPUB and Kindle. Book excerpt: Based on the lifelong experiences of two authors as supervisors and teachers, the Fourth Edition of this bestseller provides up-to-date information for newly promoted or management-aspiring professionals and engineers in the fields of environmental health, occupational health and safety, water and wastewater treatment, public health, and many others. The first volume explains, through nine sets of tools, the basic principles supervisors need to understand the structure of their organization, what leadership is, how to effectively plan and budget, how to manage other people, and best practices for achieving success in a management position. The second volume explains the advanced principles that supervisors need to understand the art of communications, resolving communications problems, and the supervisor/manager’s role in teaching, counseling, and managing employee performance and employee health and safety. In addition to those already practicing professionals in their fields, this book is an excellent resource for students interested in learning management skills prior to entering the workforce. Features of the Fourth Edition Helps to understand and utilize organizational structure to facilitate problem solving Offers a practical set of methods, tools, and techniques, all illustrated and easy to understand, for achieving leadership qualities Provides concise but essential discussion material for each topic, using the practical art of communications Includes thorough updates and many new case problems with answers provided Introduces self-testing questions for different situations and practical exercises utilizing an individual’s own work experience for answers
Download or read book Assistant s Path In Russia A Guide For The Profession A book for and about Personal Assistants written by Christina A. Maslova and published by Litres. This book was released on 2024-04-03 with total page 119 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is not about time management, it is not about proper planning, it is not about travel tools, etc.I have written about what I know and have learned from working as an Assistant in Russia. For those who already work in this field, but have not yet fully understood what it’s all about; for those who only thinks about this career path.I want to talk about what you need to pay attention to, if you still chose this profession.
Download or read book Management and Leadership for Nurse Managers written by Russell C. Swansburg and published by Jones & Bartlett Learning. This book was released on 1996 with total page 708 pages. Available in PDF, EPUB and Kindle. Book excerpt: This edition of the highly acclaimed Management and Leadership for Nurse Managers offers theoretical and practical perspectives on the major management functions as they are practiced in today's organizations. The author introduces current and future nurse managers to the challenges of planning, organizing, leading, and controlling. The most recent research on management theory is incorporated throughout the book in the context of its practical application. New coverage includes total quality management, pay-for-performance, the rising temporary workforce, and downsizing.
Download or read book Managing Relationships at Work written by Institute of Leadership & Management and published by Routledge. This book was released on 2007-06-01 with total page 125 pages. Available in PDF, EPUB and Kindle. Book excerpt: With forty well structured and easy to follow topics to choose from, each workbook has a wide range of case studies, questions and activities to meet both an individual or organization's training needs. Whether studying for an ILM qualification or looking to enhance the skills of your employees, Super Series provides essential solutions, frameworks and techniques to support management and leadership development.
Download or read book Managing Relationships at Work written by Institute of Leadership & Management (Great Britain) and published by Routledge. This book was released on 2004-09-17 with total page 126 pages. Available in PDF, EPUB and Kindle. Book excerpt: With forty well structured and easy to follow topics to choose from, each workbook has a wide range of case studies, questions and activities to meet both an individual or organization's training needs. Whether studying for an ILM qualification or looking to enhance the skills of your employees, Super Series provides essential solutions, frameworks and techniques to support management and leadership development. * Developed by the ILM to support their Level 3 Introductory Certificate and Certificate in First Line Management * Well-structured and easy to follow * Fully revised and updated
Download or read book Building the Team written by Institute of Leadership & Management and published by Routledge. This book was released on 2012-05-23 with total page 143 pages. Available in PDF, EPUB and Kindle. Book excerpt: Super series are a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management (ILM) to support their Level 3 Certificate in First Line Management. The learning content is also closely aligned to the Level 3 S/NVQ in Management. The series consists of 35 workbooks. Each book will map on to a course unit (35 books/units).
Download or read book Management Development Training written by Erica Nelson and published by Association for Talent Development. This book was released on 2021-06-01 with total page 260 pages. Available in PDF, EPUB and Kindle. Book excerpt: Develop Winning Managers—the Heart of the Team Frontline managers are an organization’s first level of management: the “people managers” across its business operations and functions. Developing frontline managers is key to an organization’s overall health and prosperity. The latest book in ATD’s successful Workshop Series, Management Development Training offers trainers of all expertise levels the tools and strategies necessary for delivering powerful professional development training for frontline managers. Through Management Development Training, training facilitators can apply ATD’s research-based ACCEL Model—a management framework that includes five core skills necessary for managerial success (accountability, collaboration, communication, engagement, and listening and assessing)—to take new and experienced managers beyond their roles as the centers of their teams to the powerful roles as the hearts of their teams. This workshop volume demonstrates how the development of these skills can help managers positively impact every member of their team. With expert management trainer Erica Nelson as your guide, choose between uniquely designed two-day and three-day workshops. Everything you need for workshop design and delivery is included: agendas, assessments, handouts, tools, learning activities, and PowerPoint slides. Chapters also cover customizing your own workshop, conducting needs analysis, facilitating, design and delivery, and evaluating your workshop results.
Download or read book Communication Skills Training written by Maureen Orey and published by Association for Talent Development. This book was released on 2014-11-21 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: Individuals, teams, and organizations are only as good as their ability to communicate effectively. Communication Skills Training offers the crucial tools you’ll need to help your workshop participants master the skills that drive performance. The first book in the ATD Workshop Series offers practical, road-tested strategies and tactics for use at all levels of your organization. Built on the successful ASTD Trainer’s Workshop title of the same name, this volume brings all-new content to users, including how to incorporate technology in the delivery of training programs. Communication Skills Training presents two-day, one-day, and half-day communication training programs along with relevant chapters on needs analysis, design, delivery, facilitation, and evaluation of the training event. Free tools and customization options The free, ready-to-use resources (PDF) that accompany this book include downloadable presentation materials, agendas, handouts, assessments, and tools. All workshop program materials, including MS Office PowerPoint presentations and MS Word handouts, may be customized for an additional licensing fee. Browse the licensing options in the Custom Material License pricing menu. Preview a sample activity from the book. About the series The new ATD Workshop Series is written for trainers by trainers, because no one knows workshops as well as the practitioners who have done it all. Each publication weaves in today’s technology and accessibility considerations and provides a wealth of new content that can be used to create a training experience like no other.
Download or read book First Line Supervision written by Charles M. CADWELL and published by AMACOM Div American Mgmt Assn. This book was released on 2006-01-12 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: Join the thousands of supervisors who have stepped up to their new roles with this self-study classic. Join the thousands of supervisors who have learned the ropes with this classic book on mastering supervisory skills. Completely revised and updated, First-Line Supervision, Fifth Edition gives you all the confidence and know-how you need to achieve and maintain supervisory success in the contemporary workplace. Filled with expert information on all the basics of the job—from managing time and stress to motivating and counseling employees— First-Line Supervision, Fifth Edition is light on business-school jargon and heavy on real-world guidance. Using self-assessments, action plans and relevant work examples, it shows you exactly how to apply crucial supervisory skills in your own workplace. Whether a novice or experienced supervisor, you’ll find First-Line Supervision, Fifth Edition inspirational, instructive and encouraging. Just think of the book as a trusted friend—one that will lead you step-by-step along a new path to success and satisfaction. You will learn how to: • Make a successful transition from staff to supervisor • Develop your own leadership style • Establish a partnership with your boss • Give feedback to improve performance • Build a top-performing team • Manage communication technology • Develop the skills to manage a diverse work force • Learn techniques for managing virtual employees and employees at multiple and distant locations. This is an ebook version of the AMA Self-Study course. If you want to take the course for credit you need to either purchase a hard copy of the course through amaselfstudy.org or purchase an online version of the course through www.flexstudy.com.
Download or read book Making Communication Work written by Institute of Leadership & Management and published by Routledge. This book was released on 2007-03-30 with total page 103 pages. Available in PDF, EPUB and Kindle. Book excerpt: With forty well structured and easy to follow topics to choose from, each workbook has a wide range of case studies, questions and activities to meet both an individual or organization's training needs. Whether studying for an ILM qualification or looking to enhance the skills of your employees, Super Series provides essential solutions, frameworks and techniques to support management and leadership development.
Download or read book Making Communication Work written by Institute of Leadership & Management (Great Britain) and published by Routledge. This book was released on 2003 with total page 104 pages. Available in PDF, EPUB and Kindle. Book excerpt: With forty well structured and easy to follow topics to choose from, each workbook has a wide range of case studies, questions and activities to meet both an individual or organization's training needs. Whether studying for an ILM qualification or looking to enhance the skills of your employees, Super Series provides essential solutions, frameworks and techniques to support management and leadership development. * Developed by the ILM to support their Level 3 Introductory Certificate and Certificate in First Line Management * Well-structured and easy to follow * Fully revised and updated
