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Book Unobtrusive Evaluation of Reference Service and Individual Responsibility

Download or read book Unobtrusive Evaluation of Reference Service and Individual Responsibility written by Juris Dilevko and published by Bloomsbury Publishing USA. This book was released on 2000-09-30 with total page 236 pages. Available in PDF, EPUB and Kindle. Book excerpt: Many reference librarians have been highly critical about unobtrusive evaluation studies. But can their opposition be justified? Or is it just a way to detract attention from serious shortcomings in reference service? How can government documents reference service, and reference service in general, be improved? Do librarians have enough general and subject-specific knowledge to provide informed and intelligent answers to reference questions? Would any business or non-profit organization be satisfied with the traditional 55 percent efficacy rate in reference service revealed by unobtrusive evaluation studies? Long a controversial topic in the specialized world of reference librarianship, unobtrusive evaluation is nevertheless a useful tool in gauging the degree to which reference librarians are effectively performing their jobs. Based on a nationwide study of government documents reference service in Canada, this book examines the broad philosophical implications of negative attitudes to unobtrusive evaluation studies within libraries. It also discusses what really happens when librarians make referrals to external sources. Drawing on the insights of such library educators as Margaret Hutchins, S. R. Ranganathan, and James Wyer, it also suggests overlooked ways that may help reference librarians deliver better reference service. Finally, it argues that such proposals as certification and recertification of reference librarians need to be seriously considered if librarians do not willingly take personal responsibility for improving their own knowledge levels.

Book Evaluating Reference Services

Download or read book Evaluating Reference Services written by Jo Bell Whitlatch and published by American Library Association. This book was released on 2000-08 with total page 236 pages. Available in PDF, EPUB and Kindle. Book excerpt: With this handy new guidebook, reference luminary Jo Bell Whitlatch outlines practical methods for evaluating and delivering excellent reference service to the technology-savvy library user of today.

Book Unobtrusive Testing and Library Reference Services

Download or read book Unobtrusive Testing and Library Reference Services written by Peter Hernon and published by Norwood, N.J. : Ablex Publishing Corporation. This book was released on 1987 with total page 264 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Book Reference and Information Services in Health Sciences Libraries

Download or read book Reference and Information Services in Health Sciences Libraries written by Medical Library Association and published by Metuchen, N.J. : Medical Library Association : Scarecrow Press. This book was released on 1994 with total page 408 pages. Available in PDF, EPUB and Kindle. Book excerpt: General introduction to the field of health sciences librarianship for graduate students and a means of documenting the state of practice of health sciences librarianship.

Book Bulletin of the Medical Library Association

Download or read book Bulletin of the Medical Library Association written by Medical Library Association and published by . This book was released on 1991 with total page 532 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Book Evaluation of Public Services and Public Services Personnel

    Book Details:
  • Author : University of Illinois at Urbana-Champaign. Graduate School of Library and Information Science
  • Publisher : Urbana-Champaign, Ill. : University of Illinois, Graduate School of Library and Information Science
  • Release : 1991
  • ISBN :
  • Pages : 232 pages

Download or read book Evaluation of Public Services and Public Services Personnel written by University of Illinois at Urbana-Champaign. Graduate School of Library and Information Science and published by Urbana-Champaign, Ill. : University of Illinois, Graduate School of Library and Information Science. This book was released on 1991 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Book RUSA Update

Download or read book RUSA Update written by Reference and User Services Association and published by . This book was released on 1990 with total page 230 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Book THE ACCURACY OF TELEPHONE REFERENCE INFORMATION SERVICE IN ACADEMIC LIBRARIES   TWO STUDIES

Download or read book THE ACCURACY OF TELEPHONE REFERENCE INFORMATION SERVICE IN ACADEMIC LIBRARIES TWO STUDIES written by JASSIM M. JIRJEES and published by . This book was released on 1983 with total page 270 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Book RASD Update

Download or read book RASD Update written by and published by . This book was released on 1992 with total page 338 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Book Unobtrusive Evaluation of Reference Service and Individual Responsibility

Download or read book Unobtrusive Evaluation of Reference Service and Individual Responsibility written by Juris Dilevko and published by Praeger. This book was released on 2000-09-30 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Many reference librarians have been highly critical about unobtrusive evaluation studies. But can their opposition be justified? Or is it just a way to detract attention from serious shortcomings in reference service? How can government documents reference service, and reference service in general, be improved? Do librarians have enough general and subject-specific knowledge to provide informed and intelligent answers to reference questions? Would any business or non-profit organization be satisfied with the traditional 55 percent efficacy rate in reference service revealed by unobtrusive evaluation studies? Long a controversial topic in the specialized world of reference librarianship, unobtrusive evaluation is nevertheless a useful tool in gauging the degree to which reference librarians are effectively performing their jobs. Based on a nationwide study of government documents reference service in Canada, this book examines the broad philosophical implications of negative attitudes to unobtrusive evaluation studies within libraries. It also discusses what really happens when librarians make referrals to external sources. Drawing on the insights of such library educators as Margaret Hutchins, S. R. Ranganathan, and James Wyer, it also suggests overlooked ways that may help reference librarians deliver better reference service. Finally, it argues that such proposals as certification and recertification of reference librarians need to be seriously considered if librarians do not willingly take personal responsibility for improving their own knowledge levels.

Book Library and Information Science Annual

Download or read book Library and Information Science Annual written by Bohdan S. Wynar and published by Libraries Unlimited. This book was released on 1998-09-15 with total page 332 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Book Dissertation Abstracts International

Download or read book Dissertation Abstracts International written by and published by . This book was released on 2006 with total page 564 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Book Library Trends

Download or read book Library Trends written by Charles Hargis Davis and published by . This book was released on 1993 with total page 402 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Book International Encyclopaedia of Library Development

Download or read book International Encyclopaedia of Library Development written by and published by . This book was released on 1998 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: