Download or read book Transforming Field and Service Operations written by Gilbert Owusu and published by Springer Science & Business Media. This book was released on 2014-01-21 with total page 284 pages. Available in PDF, EPUB and Kindle. Book excerpt: The drive to realise operational efficiencies, improve customer service, develop new markets and accelerate the introduction of new products has substantially increased the complexity of field service operations. To maximise the efficiency and effectiveness of these operations, organisations have embarked on a wide range of transformation programmes that have sought to introduce automation through the use of workforce management technologies. Despite the potential business value that can be provided by such transformation programmes, too often, the automation technologies have not been fully utilised and their expected benefits have as such not been realised. Scholars of organisation change argue that the success of any transformation programme is a function of how well the technical, political, structural and social aspects of a specific project have been managed. The objective of this edited book is to provide insights into how organisations might successfully transform their field service operations with the help of workforce management technologies. Accordingly, the book is organised into four sections: Section A “The Case for Transforming Service and Field Operations” explains the rationale as to why organisations should actively consider transforming their service and field operations, while Section B presents various “Methods, Models and Enabling Technologies for Transforming Service and Field Operations”. In Section C, a number of “Case Studies” illustrate how new technologies can be applied to field and service operations to deliver concrete business benefits. Lastly, Section D considers “Challenges, Outcomes and Future Directions”. Overall, this book provides valuable insights into how to successfully transform field service operations with automated technologies. It draws on years of experience from different industries and from different perspectives on realising change. It is aimed at managers, technologists, change agents and scholars who are interested in field service operations in general and the use of advanced computing technologies in this area in particular.

Download or read book DIGITAL TRANSFORMATION EXPERTISE written by Pravin Kumar Jyoti and published by Clever Fox Publishing. This book was released on with total page 142 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book will help in understanding the end to end process of digitization of an Industry. Readers will know how to select the right software and hardware. They will be able to identify and address the roadblocks of implementation, to get the best results of digitization. It will work as manual for digitization of green field industries . It will help Industries in doing GAP analysis, guiding them step by step to achieve seamless digitization. It is a complete system design of ERP for developers. It will serve as SOP for Software Implementors. It provides detailed department wise digitization understanding, roadblocks and solutions. Key Takeaways Ø Scope of Computerization Ø Choosing the Correct ERP / CRM / Software for your industry Ø Getting the Software Implemented on your Organization Floor Ø Upgrading at the right time

Download or read book Microsoft Certified Dynamics 365 Field Service Functional Consultant Associate MB 240 written by Cybellium and published by YouGuide Ltd. This book was released on 2024-09-01 with total page 229 pages. Available in PDF, EPUB and Kindle. Book excerpt: Welcome to the forefront of knowledge with Cybellium, your trusted partner in mastering the cutting-edge fields of IT, Artificial Intelligence, Cyber Security, Business, Economics and Science. Designed for professionals, students, and enthusiasts alike, our comprehensive books empower you to stay ahead in a rapidly evolving digital world. * Expert Insights: Our books provide deep, actionable insights that bridge the gap between theory and practical application. * Up-to-Date Content: Stay current with the latest advancements, trends, and best practices in IT, Al, Cybersecurity, Business, Economics and Science. Each guide is regularly updated to reflect the newest developments and challenges. * Comprehensive Coverage: Whether you're a beginner or an advanced learner, Cybellium books cover a wide range of topics, from foundational principles to specialized knowledge, tailored to your level of expertise. Become part of a global network of learners and professionals who trust Cybellium to guide their educational journey. www.cybellium.com

Download or read book Interior Environment and Related Agencies Appropriations for 2009 written by United States. Congress. House. Committee on Appropriations. Subcommittee on Interior, Environment, and Related Agencies and published by . This book was released on 2008 with total page 1644 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Systems of Insight for Digital Transformation Using IBM Operational Decision Manager Advanced and Predictive Analytics written by Whei-Jen Chen and published by IBM Redbooks. This book was released on 2015-12-03 with total page 266 pages. Available in PDF, EPUB and Kindle. Book excerpt: Systems of record (SORs) are engines that generates value for your business. Systems of engagement (SOE) are always evolving and generating new customer-centric experiences and new opportunities to capitalize on the value in the systems of record. The highest value is gained when systems of record and systems of engagement are brought together to deliver insight. Systems of insight (SOI) monitor and analyze what is going on with various behaviors in the systems of engagement and information being stored or transacted in the systems of record. SOIs seek new opportunities, risks, and operational behavior that needs to be reported or have action taken to optimize business outcomes. Systems of insight are at the core of the Digital Experience, which tries to derive insights from the enormous amount of data generated by automated processes and customer interactions. Systems of Insight can also provide the ability to apply analytics and rules to real-time data as it flows within, throughout, and beyond the enterprise (applications, databases, mobile, social, Internet of Things) to gain the wanted insight. Deriving this insight is a key step toward being able to make the best decisions and take the most appropriate actions. Examples of such actions are to improve the number of satisfied clients, identify clients at risk of leaving and incentivize them to stay loyal, identify patterns of risk or fraudulent behavior and take action to minimize it as early as possible, and detect patterns of behavior in operational systems and transportation that lead to failures, delays, and maintenance and take early action to minimize risks and costs. IBM® Operational Decision Manager is a decision management platform that provides capabilities that support both event-driven insight patterns, and business-rule-driven scenarios. It also can easily be used in combination with other IBM Analytics solutions, as the detailed examples will show. IBM Operational Decision Manager Advanced, along with complementary IBM software offerings that also provide capability for systems of insight, provides a way to deliver the greatest value to your customers and your business. IBM Operational Decision Manager Advanced brings together data from different sources to recognize meaningful trends and patterns. It empowers business users to define, manage, and automate repeatable operational decisions. As a result, organizations can create and shape customer-centric business moments. This IBM Redbooks® publication explains the key concepts of systems of insight and how to implement a system of insight solution with examples. It is intended for IT architects and professionals who are responsible for implementing a systems of insights solution requiring event-based context pattern detection and deterministic decision services to enhance other analytics solution components with IBM Operational Decision Manager Advanced.

Download or read book Change Transformation and Development written by International Schumpeter Society. Meeting and published by Springer Science & Business Media. This book was released on 2003 with total page 472 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume contains a collection of papers all concerned with the exploration of economic and social dynamics in relation to the innovation process and its outcomes. This theme is firmly rooted in the Schumpeterian tradition in which an economic perspective is mutually embedded in a wider awareness of the role of other disciplines. Indeed since Schumpeter's time, the degree of specialisation within the social sciences has risen many fold, new sub disciplines continue to emerge, highly specialised theoretical tools and empirical methods continue to be developed, and new fields for the study of management and business overlap with the more traditional social sciences. There is, consequently, a need for connecting principles to offset the dangers of intellectual fragmentation. Evolutionary economics and evolutionary analysis more generally, certainly provide some of these connecting principles. The various contributions to this volume reflect upon this research programme in a number of ways.

Download or read book Digital Transformation and Modernization with IBM API Connect written by Bryon Kataoka and published by Packt Publishing Ltd. This book was released on 2022-01-14 with total page 588 pages. Available in PDF, EPUB and Kindle. Book excerpt: Successfully execute a strategic roadmap of digital transformation and modernize your enterprise with a proven API-led agile implementation approach by unlocking the full range of features in IBM API Connect Version 10 Key FeaturesExplore techniques to design and deliver valuable customer-centric APIs using API ConnectManage your APIs with improved security and optimal performance across many channelsUncover hidden capabilities that help improve business agility and management within your API ecosystemBook Description IBM API Connect enables organizations to drive digital innovation using its scalable and robust API management capabilities across multi-cloud and hybrid environments. With API Connect's security, flexibility, and high performance, you'll be able to meet the needs of your enterprise and clients by extending your API footprint. This book provides a complete roadmap to create, manage, govern, and publish your APIs. You'll start by learning about API Connect components, such as API managers, developer portals, gateways, and analytics subsystems, as well as the management capabilities provided by CLI commands. You'll then develop APIs using OpenAPI and discover how you can enhance them with logic policies. The book shows you how to modernize SOAP and FHIR REST services as secure APIs with authentication, OAuth2/OpenID, and JWT, and demonstrates how API Connect provides safeguards for GraphQL APIs as well as published APIs that are easy to discover and well documented. As you advance, the book guides you in generating unit tests that supplement DevOps pipelines using Git and Jenkins for improved agility, and concludes with best practices for implementing API governance and customizing API Connect components. By the end of this book, you'll have learned how to transform your business by speeding up the time-to-market of your products and increase the ROI for your enterprise. What you will learnUse API Connect to create, manage, and publish customer-centric, API-led solutionsRun CLI commands to manage API configuration and deploymentsCreate REST, SOAP, and GraphQL APIs securely using OpenAPISupport OAuth and JWT security methods using policiesCreate custom policies to supplement securityApply built-in policies to transform payloadsUse CLIs and unit testing hooks within DevOps pipelinesFind out how to customize Analytics dashboards and Portal User InterfaceWho this book is for This book is for developers and architects who want to achieve digital transformation using IBM API Connect and successfully execute the strategic roadmap of enterprise modernization while effectively managing their API ecosystem. A solid understanding of what RESTful services and APIs can do and where to implement API security is necessary to get started. Experience in application development and basic knowledge of microservices, container orchestration, and cloud environments will help you to get the most out of this book.

Download or read book Cases on Enhancing Business Sustainability Through Knowledge Management Systems written by Russ, Meir and published by IGI Global. This book was released on 2023-06-26 with total page 390 pages. Available in PDF, EPUB and Kindle. Book excerpt: Artificial intelligence (AI) is becoming a reality for pioneering organizations while they are facing complex and multifaceted aspects of business sustainability with ambiguous and changing ethical norms and vague or nonexistent legislation. The first quarter of the 21st century was identified as the beginning of the continuous, ongoing, and accelerating wave of simultaneous general purpose technologies revolutions causing accelerated shrinkage of the half-life of knowledge. Cases on Enhancing Business Sustainability Through Knowledge Management Systems presents teaching case studies exploring the formulation and implementation of knowledge management systems (KMS) in organizations. Covering topics such as automation, machine learning, and socio-ecological innovation, this case book is an essential resource for business leaders and managers, IT managers, entrepreneurs, government officials, computer scientists, students and educators of higher education, librarians, researchers, and academicians.

Download or read book Service Science written by Robin G. Qiu and published by John Wiley & Sons. This book was released on 2014-07-03 with total page 338 pages. Available in PDF, EPUB and Kindle. Book excerpt: Features coverage of the service systems lifecycle, including service marketing, engineering, delivery, quality control, management, and sustainment Featuring an innovative and holistic approach, Service Science: The Foundations of Service Engineering and Management provides a new perspective of service research and practice. The book presents a practical approach to the service systems lifecycle framework, which aids in understanding and capturing market trends; analyzing the design and engineering of service products and delivery networks; executing service operations; and controlling and managing the service lifecycles for competitive advantage. Utilizing a combined theoretical and practical approach to discuss service science, Service Science: The Foundations of Service Engineering and Management features: Case studies to illustrate how the presented theories and design principles are applied in practice to the definitions of fundamental service laws, including service interaction and socio-technical natures Computational thinking and system modeling such as abstraction, digitalization, holistic perspectives, and analytics Plentiful examples of service organizations such as education services, global project management networks, and express delivery services An interdisciplinary emphasis that includes integrated approaches from the fields of mathematics, engineering, industrial engineering, business, operations research, and management science A detailed analysis of the key concepts and body of knowledge for readers to master the foundations of service management Service Science: The Foundations of Service Engineering and Management is an ideal reference for practitioners in the contemporary service engineering and management field as well as researchers in applied mathematics, statistics, business/management science, operations research, industrial engineering, and economics. The book is also appropriate as a text for upper-undergraduate and graduate-level courses in industrial engineering, operations research, and management science as well as MBA students studying service management.

Download or read book Transformer Construction and Operation written by Emerson Golden Reed and published by . This book was released on 1928 with total page 248 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Federal Register written by and published by . This book was released on 2012-07 with total page 338 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Telemedicine The Computer Transformation of Healthcare written by Tanupriya Choudhury and published by Springer Nature. This book was released on 2022-08-24 with total page 378 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides an overview of the innovative concepts, methodologies and frameworks that will increase the feasibility of the existing telemedicine system. With the arrival of advanced technologies, telehealth has become a new subject, requiring a different understanding of IT devices and of their use, to fulfill health needs. Different topics are discussed - from the basics of TeleMedicine, to help readers understand the technology from ground up, to details about the infrastructure and communication technologies to offer deeper insights into the technology. The use of IoT and cloud services along with the use of blockchain technology in TeleMedicine are also discussed. Detailed information about the use of machine learning and computer vision techniques for the proper transmission of medical data - keeping in mind the bandwidth of the network - are provided. The book will be a readily accessible source of information for professionals working in the area of information technology as well as for the all those involved in the healthcare environment.

Download or read book Transactions of the American Institute of Electrical Engineers written by American Institute of Electrical Engineers and published by . This book was released on 1925 with total page 1124 pages. Available in PDF, EPUB and Kindle. Book excerpt: List of members in v. 7-15, 17, 19-20.

Download or read book Digital Transformation for Improved Industry and Supply Chain Performance written by Khan, Muhammad Rahies and published by IGI Global. This book was released on 2024-05-01 with total page 438 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the rapidly evolving landscape of Industry 4.0, integrating digital technologies into supply chain management (SCM) presents opportunities and challenges. While Industry 4.0 promises increased efficiency, productivity, and competitiveness, its impact on sustainability within SCM remains a pressing concern. Existing literature often needs to look more into the holistic integration of Industry 4.0 technologies with sustainable practices in SCM, leaving a critical gap in understanding and implementation. This gap not only inhibits the realization of sustainable performance but also hinders firms from aligning with global sustainability agendas such as the United Nations Sustainable Development Goals (UNSDG) 2030. Digital Transformation for Improved Industry and Supply Chain Performance offers a comprehensive solution by examining the integration of Industry 4.0 technology and SCM sustainability. It addresses the urgent need for firms to undergo digital transformation to achieve sustainable performance. It provides insights into how Industry 4.0 technologies can be strategically leveraged to promote sustainability in SCM operations. Through in-depth analysis of critical topics such as cybersecurity, resilience, circular economy practices, and ethical considerations, this book equips readers with the knowledge and tools necessary to navigate the complexities of Industry 4.0-enabled SCM sustainability.

Download or read book The Digital Transformation of Logistics written by Mac Sullivan and published by John Wiley & Sons. This book was released on 2021-04-06 with total page 480 pages. Available in PDF, EPUB and Kindle. Book excerpt: The digital transformation is in full swing and fundamentally changes how we live, work, and communicate with each other. From retail to finance, many industries see an inflow of new technologies, disruption through innovative platform business models, and employees struggling to cope with the significant shifts occurring. This Fourth Industrial Revolution is predicted to also transform Logistics and Supply Chain Management, with delivery systems becoming automated, smart networks created everywhere, and data being collected and analyzed universally. The Digital Transformation of Logistics: Demystifying Impacts of the Fourth Industrial Revolution provides a holistic overview of this vital subject clouded by buzz, hype, and misinformation. The book is divided into three themed-sections: Technologies such as self-driving cars or virtual reality are not only electrifying science fiction lovers anymore, but are also increasingly presented as cure-all remedies to supply chain challenges. In The Digital Transformation of Logistics: Demystifying Impacts of the Fourth Industrial Revolution, the authors peel back the layers of excitement that have grown around new technologies such as the Internet of Things (IoT), 3D printing, Robotic Process Automation (RPA), Blockchain or Cloud computing, and show use cases that give a glimpse about the fascinating future we can expect. Platforms that allow businesses to centrally acquire and manage their logistics services disrupt an industry that has been relationship-based for centuries. The authors discuss smart contracts, which are one of the most exciting applications of Blockchain, Software as a Service (SaaS) offerings for freight procurement, where numerous data sources can be integrated and decision-making processes automated, and marine terminal operating systems as an integral node for shipments. In The Digital Transformation of Logistics: Demystifying Impacts of the Fourth Industrial Revolution, insights are shared into the cold chain industry where companies respond to increasing quality demands, and how European governments are innovatively responding to challenges of cross-border eCommerce. People are a vital element of the digital transformation and must be on board to drive change. The Digital Transformation of Logistics: Demystifying Impacts of the Fourth Industrial Revolution explains how executives can create sustainable impact and how competencies can be managed in the digital age - especially for sales executives who require urgent upskilling to remain relevant. Best practices are shared for organizational culture change, drawing on studies among senior leaders from the US, Singapore, Thailand, and Australia, and for managing strategic alliances with logistics service providers to offset risks and create cross-functional, cross-company transparency. The Digital Transformation of Logistics: Demystifying Impacts of the Fourth Industrial Revolution provides realistic insights, a ready-to-use knowledge base, and a working vocabulary about current activities and emerging trends of the Logistics industry. Intended readers are supply chain professionals working for manufacturing, trading, and freight forwarding companies as well as students and all interested parties.

Download or read book Influential Internal Communication written by Jenni Field and published by Kogan Page Publishers. This book was released on 2021-04-03 with total page 235 pages. Available in PDF, EPUB and Kindle. Book excerpt: Streamline your organization's communication for happier employees, clients and customers, with this powerful and practical methodology featuring insight from experts Simon Sinek and Brené Brown. As the title suggests, Influential Internal Communication proves just how influential internal communications (IC) is, and the measurable impact it has on an organization's growth. For many organizations, IC often slips down the list of priorities when there are high pressure, high stakes business situations to cope with. This causes a sense of chaos and confusion within the organization that will - eventually - permeate to external customers and clients. Influential Internal Communication presents a clear, adaptable methodology that will help readers understand, diagnose and fix their own communication challenges, thereby transforming the chaos into calm. Backed up with data and statistics from industry reports on workplace culture, Influential Internal Communication is based on The Field Model and draws on research with CEO's, some of the best insights into people, organisations and chaos. The theory is backed up with real world case studies, showing how chaos can impact a range of organizations of varying size and industry. Written by the 2020 President of the Chartered Institute of Public Relations (CIPR), Influential Internal Communication will streamline any organization's IC practices, and help to drive engagement, efficiency and profit across the board.

Download or read book Global Value Chains and Production Networks written by Fengru Cui and published by Academic Press. This book was released on 2018-12-05 with total page 283 pages. Available in PDF, EPUB and Kindle. Book excerpt: Global Value Chains and Production Networks: Case Studies of Siemens and Huawei presents theories and frameworks that facilitate the evolution of GPN studies, from macro perspectives based on territory and industry to the use of micro (firm-level) data. The book explores these theories and frameworks through detailed case studies of two major corporations, Siemens and Huawei. With the GPN/GVC structure of Chinese firms not well known outside China, despite the growing importance of Chinese firms in the global economy, this guide plays a pivotal role in facilitating the use of data that promise to unlock economic cooperation and value. - Emphasizes micro-data analytical models and their methodological underpinnings - Illustrates how these data illuminate the economic structures of two comparable GPNs within highly divergent institutional contexts - Suggests how companies can cooperate with foreign partners to enhance their global management capacity and reshape their advantages in international competition