Download or read book The Intentional Field Service Engineer written by Bruce a Breeden and published by Independently Published. This book was released on 2022-10-26 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Breeden's experience in sales growth through customer centric experiences and the role field service engineers become as trusted advisors is introduced with practical how to steps. A business guide to the field service industry! Expert Bruce A. Breeden explains his exclusive Field Service 7(SM) program, which defines tools to help field engineers (FSEs) and provides tips and tricks for the field service industry. He offers action items at the end of each chapter so that you can effectively and efficiently implement these new skills. The author presents his GRIP methodology, which explores how to interact with customers and maximize your business organization's results as a trusted advisor-thus leading to brand loyalty and satisfaction. Breeden's real-life success stories are guaranteed to inspire new and progressing FSEs into going the extra mile to maximize business performance. Learn what it takes to thrive in the booming field service industry with a veteran who wants to help you get started, succeed, and thrive!
Download or read book 42 Rules for Superior Field Service written by Rosemary Coates and published by Happy About. This book was released on 2013 with total page 144 pages. Available in PDF, EPUB and Kindle. Book excerpt: With few exceptions, the service business is viewed as a "necessary evil". Servicing products, after they are sold and in customers' hands, is frequently overlooked and can be a source of customer dissatisfaction and profit loss. This thinking results in missed opportunities to convert customers into advocates and to generate significant business revenue. If you are in the field service business, you should be designing solutions that benefit the customer and are profitable for your company. This includes developing a field service strategy, organizing the service business, optimizing field inventories, implementing Customer Relationship Management (CRM) and tailoring sales incentives. Complicating field service operations in today's environment is the global nature of the installed base and where in the world your products and spares are manufactured. Sourcing global parts, managing the parts supply chain and the investment required are the things that keep managers up at night. This book provides 42 essential rules to benchmark and develop a global service business. You will learn: How to develop a profitable field service strategy and organization How to survey customers and drive improvement in field service operations The impact of poor field service on the bottom line What to do in an emergency What to consider when developing field repair inventories What systems and tools to consider ...and much more Rosemary Coates and Jim Reily have a combined 50+ years of global manufacturing and field service experience from companies such as Hewlett Packard and Cisco as well as the US Military. In addition they have worked on consulting engagements with a proven track record of amazing field service results. They offer insights and recommendations based on real-world experience
Download or read book Design for Manufacturability written by David M. Anderson and published by CRC Press. This book was released on 2014-02-04 with total page 472 pages. Available in PDF, EPUB and Kindle. Book excerpt: Design for Manufacturability: How to Use Concurrent Engineering to Rapidly Develop Low-Cost, High-Quality Products for Lean Production shows how to use concurrent engineering teams to design products for all aspects of manufacturing with the lowest cost, the highest quality, and the quickest time to stable production. Extending the concepts of desi
Download or read book Electrical Engineer s Portable Handbook written by Robert B. Hickey and published by McGraw Hill Professional. This book was released on 2003-10-21 with total page 608 pages. Available in PDF, EPUB and Kindle. Book excerpt: The first edition of this title proved the most successful of the Portable Handbook series launched in 1999. Aimed at electrical engineers and technicians working in building power systems, the relentlessly practical Handbook succeeded as an in the field working tool. This new edition is necessitated by the new 2002 version of the National Electrical Code (NEC). This code changes render much of the existing material obsolete, so over half the chapters require heavy rewrites to stay current.
Download or read book Building the Intentional University written by Stephen M. Kosslyn and published by MIT Press. This book was released on 2018-08-28 with total page 457 pages. Available in PDF, EPUB and Kindle. Book excerpt: How to rebuild higher education from the ground up for the twenty-first century. Higher education is in crisis. It is too expensive, ineffective, and impractical for many of the world's students. But how would you reinvent it for the twenty-first century—how would you build it from the ground up? Many have speculated about changing higher education, but Minerva has actually created a new kind of university program. Its founders raised the funding, assembled the team, devised the curriculum and pedagogy, recruited the students, hired the faculty, and implemented a bold vision of a new and improved higher education. This book explains that vision and how it is being realized. The Minerva curriculum focuses on “practical knowledge” (knowledge students can use to adapt to a changing world); its pedagogy is based on scientific research on learning; it uses a novel technology platform to deliver small seminars in real time; and it offers a hybrid residential model where students live together, rotating through seven cities around the world. Minerva equips students with the cognitive tools they need to succeed in the world after graduation, building the core competencies of critical thinking, creative thinking, effective communication, and effective interaction. The book offers readers both the story of this grand and sweeping idea and a blueprint for transforming higher education.
Download or read book To Forgive Design written by Henry Petroski and published by Harvard University Press. This book was released on 2012-04-13 with total page 427 pages. Available in PDF, EPUB and Kindle. Book excerpt: Argues that failures in structural engineering are not necessarily due to the physical design of the structures, but instead a misunderstanding of how cultural and socioeconomic constraints would affect the structures.
Download or read book Think Like an Engineer written by Guru Madhavan and published by Oneworld. This book was released on 2016-04-07 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Dubai's Burj Khalifa - the world's tallest building - looks nothing like Microsoft's Office Suite, and digital surround sound doesn't work like a citywide telecommunication grid. Yet these engineering feats are all the result of a unique thinking process combining abstract and structured thinking, common sense and creativity. In this groundbreaking new work, Guru Madhavan reveals the extraordinary influence of engineering on society. Drawing on a cast of star engineers like Steve Jobs, the Wright brothers and Thomas Edison, Madhavan explores this mindset and shows how to apply it to life and business in areas as varied as traffic congestion, healthcare and filmmaking. Think Like an Engineer demonstrates how key engineering concepts can help you solve problems, make better decisions and innovate in a complex world.
Download or read book Maintenance Engineering Handbook written by Keith Mobley and published by McGraw Hill Professional. This book was released on 2008-04-20 with total page 1250 pages. Available in PDF, EPUB and Kindle. Book excerpt: Stay Up to Date on the Latest Issues in Maintenance Engineering The most comprehensive resource of its kind, Maintenance Engineering Handbook has long been a staple for engineers, managers, and technicians seeking current advice on everything from tools and techniques to planning and scheduling. This brand-new edition brings you up to date on the most pertinent aspects of identifying and repairing faulty equipment; such dated subjects as sanitation and housekeeping have been removed. Maintenance Engineering Handbook has been advising plant and facility professionals for more than 50 years. Whether you're new to the profession or a practiced veteran, this updated edition is an absolute necessity. New and updated sections include: Belt Drives, provided by the Gates Corporation Repair and Maintenance Cost Estimation Ventilation Fans and Exhaust Systems 10 New Chapters on Maintenance of Mechanical Equipment Inside: • Organization and Management of the Maintenance Function • Maintenance Practices • Engineering and Analysis Tools • Maintenance of Facilities and Equipment • Maintenance of Mechanical Equipment • Maintenance of Electrical Equipment • Instrumentation and Reliability Tools • Lubrication • Maintenance Welding • Chemical Corrosion Control and Cleaning
Download or read book Clued In written by Lewis Carbone and published by Pearson Education. This book was released on 2010-03-31 with total page 403 pages. Available in PDF, EPUB and Kindle. Book excerpt: Good, bad, or indifferent, every customer has an experience with your company and the products or services you provide. But few businesses really manage that customer experience, so they lose the chance to transform customers into lifetime customers. In this book, Lou Carbone shows exactly how to engineer world-class customer experiences, one clue at a time. Carbone draws on the latest neuroscientific research to show how customers transform physical and emotional sensations into powerful perceptions of your business... perceptions that crystallize into attitudes that dictate everything from satisfaction to loyalty. And he explains how to assess and audit existing customer experiences, design and implement new ones... and "steward" them over time, to ensure that they remain outstanding, no matter how your customers change.
Download or read book Pipeline Planning and Construction Field Manual written by E. Shashi Menon and published by Gulf Professional Publishing. This book was released on 1978-06-26 with total page 577 pages. Available in PDF, EPUB and Kindle. Book excerpt: Pipeline Planning and Construction Field Manual aims to guide engineers and technicians in the processes of planning, designing, and construction of a pipeline system, as well as to provide the necessary tools for cost estimations, specifications, and field maintenance. The text includes understandable pipeline schematics, tables, and DIY checklists. This source is a collaborative work of a team of experts with over 180 years of combined experience throughout the United States and other countries in pipeline planning and construction. Comprised of 21 chapters, the book walks readers through the steps of pipeline construction and management. The comprehensive guide that this source provides enables engineers and technicians to manage routine auditing of technical work output relative to technical input and established expectations and standards, and to assess and estimate the work, including design integrity and product requirements, from its research to completion. Design, piping, civil, mechanical, petroleum, chemical, project production and project reservoir engineers, including novices and students, will find this book invaluable for their engineering practices. - Back-of-the envelope calculations - Checklists for maintenance operations - Checklists for environmental compliance - Simulations, modeling tools and equipment design - Guide for pump and pumping station placement
Download or read book Plant Equipment Maintenance Engineering Handbook written by Duncan Richardson and published by McGraw Hill Professional. This book was released on 2013-07-22 with total page 593 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Best On-the-Job Guide to Industrial Plant Equipment and Systems This practical, one-of-a-kind field manual explains how equipment in industrial facilities operates and covers all aspects of commissioning relevant to engineers and project managers. Plant Equipment and Maintenance Engineering Handbook contains a data log of all major industrial and power plant components, describes how they function, and includes rules of thumb for operation. Hundreds of handy reference materials, such as calculations and tables, plus a comprehensive listing of electrical parts with common supplier nomenclature are also included in this time-saving resource. FEATURES DETAILED COVERAGE OF: Compressors * Air conditioning * Ash handling * Bearings and lubrication * Boilers * Chemical cleaning and Flushing * Condensers and circulating water systems * Controls * Conveyor systems * Cooling towers * Corrosion Deaerators * Diesel and gas turbines * Electrical * Fans * Fire protection * Fuels and combustion * Piping * Pumps Turbines * Vibration * Water treatment
Download or read book She Engineers written by Stephanie Slocum and published by . This book was released on 2018-01-19 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: Career success guide for female engineers.
Download or read book Building User Friendly DSLs written by Meinte Boersma and published by Simon and Schuster. This book was released on 2024-11-19 with total page 502 pages. Available in PDF, EPUB and Kindle. Book excerpt: Craft domain-specific languages that empower experts to create software themselves. Domain-specific languages put business experts at the heart of software development. These purpose-built tools let your clients write down their business knowledge and have it automatically translated into working software—no dev time required. They seamlessly bridge the knowledge gap between programmers and subject experts, enabling better communication and freeing you from time-consuming code adjustments. Inside Building User-Friendly DSLs you’ll learn how to: • Build a complete Domain IDE for a car rental company • Implement a projectional editor for your DSL • Implement content assist, type systems, expressions, and versioning language aspects • Evaluate business rules • Work with Abstract Syntax Trees • Reduce notated DSL content in concrete syntax into abstract syntax Building User-Friendly DSLs takes you on a carefully-planned journey through everything you need to create your own DSLs. It focuses on building DSLs that are easy for busy business experts to learn and master. By working through a detailed example of a car rental company, you'll see how to create a custom DSL with a modern and intuitive UI that can replace tedious coding activities. Purchase of the print book includes a free eBook in PDF, Kindle, and ePub formats from Manning Publications. About the technology Here’s the central problem of software development: business users know what they need their apps to do, but they don’t know how to write the code themselves. As a developer, this means you spend a lot of time learning the same domain-specific details your user already knows. Now there’s a way to bridge this gap! You can create a Domain-Specific Language (DSL) that empowers non-technical business users to create and customize their own applications without writing any code. About the book Building User-Friendly DSLs teaches you how to create a complete domain-specific language that looks and works like a web application. These easy-to-use DSLs put the power to create custom software into the hands of business domain experts. As you go, you’ll cover all the essentials, from establishing structure and syntax of your DSL to implementing a user-friendly interface. What's inside • Implement a projectional editor for your DSL • Work with Abstract Syntax Trees • Evaluate business rules About the reader For developers with JavaScript and web development experience. About the author Meinte Boersma is a senior developer and an evangelist of model-driven software development and DSLs. Table of Contents 1 What is a domain-specific language? 2 Representing DSL content as structured data 3 Working with ASTs in code 4 Projecting the AST 5 Editing values in the projection 6 Editing objects in the projection 7 Implementing persistence and transportation of ASTs 8 Generating code from the AST 9 Preventing things from blowing up 10 Managing change 11 Implementing expressions: Binary operations 12 Implementing expressions: Order of operations 13 Implementing a type system 14 Implementing business rules 15 Some topics we didn’t cover
Download or read book Understanding by Design written by Grant P. Wiggins and published by ASCD. This book was released on 2005 with total page 383 pages. Available in PDF, EPUB and Kindle. Book excerpt: What is understanding and how does it differ from knowledge? How can we determine the big ideas worth understanding? Why is understanding an important teaching goal, and how do we know when students have attained it? How can we create a rigorous and engaging curriculum that focuses on understanding and leads to improved student performance in today's high-stakes, standards-based environment? Authors Grant Wiggins and Jay McTighe answer these and many other questions in this second edition of Understanding by Design. Drawing on feedback from thousands of educators around the world who have used the UbD framework since its introduction in 1998, the authors have greatly revised and expanded their original work to guide educators across the K-16 spectrum in the design of curriculum, assessment, and instruction. With an improved UbD Template at its core, the book explains the rationale of backward design and explores in greater depth the meaning of such key ideas as essential questions and transfer tasks. Readers will learn why the familiar coverage- and activity-based approaches to curriculum design fall short, and how a focus on the six facets of understanding can enrich student learning. With an expanded array of practical strategies, tools, and examples from all subject areas, the book demonstrates how the research-based principles of Understanding by Design apply to district frameworks as well as to individual units of curriculum. Combining provocative ideas, thoughtful analysis, and tested approaches, this new edition of Understanding by Design offers teacher-designers a clear path to the creation of curriculum that ensures better learning and a more stimulating experience for students and teachers alike.
Download or read book Dynamics in Action written by Alicia Juarrero and published by MIT Press. This book was released on 2002-01-25 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: What is the difference between a wink and a blink? The answer is important not only to philosophers of mind, for significant moral and legal consequences rest on the distinction between voluntary and involuntary behavior. However, "action theory"—the branch of philosophy that has traditionally articulated the boundaries between action and non-action, and between voluntary and involuntary behavior—has been unable to account for the difference. Alicia Juarrero argues that a mistaken, 350-year-old model of cause and explanation—one that takes all causes to be of the push-pull, efficient cause sort, and all explanation to be prooflike—underlies contemporary theories of action. Juarrero then proposes a new framework for conceptualizing causes based on complex adaptive systems. Thinking of causes as dynamical constraints makes bottom-up and top-down causal relations, including those involving intentional causes, suddenly tractable. A different logic for explaining actions—as historical narrative, not inference—follows if one adopts this novel approach to long-standing questions of action and responsibility.
Download or read book Lineman s and Cableman s Handbook 12th Edition written by Thomas Shoemaker and published by McGraw Hill Professional. This book was released on 2011-08-08 with total page 1105 pages. Available in PDF, EPUB and Kindle. Book excerpt: The definitive guide to distribution and transmission line technology--fully updated Completely revised to reflect the 2012 National Electrical Safety Code (NESC), The Lineman's and Cableman's Handbook, 12th Edition, provides in-depth information on overhead and underground distribution and transmission lines. The latest OSHA, ANSI, and ASTM standards are emphasized throughout. This authoritative resource presents basic principles, equipment, standards, and safety regulations, allowing electrical workers to avoid costly errors, diagnose and repair power failures, and ensure optimum safety. A wealth of illustrations and photographs make it easy to understand the material, and self-test questions and exercises help reinforce key concepts. Comprehensive coverage includes: Electrical principles and systems * Substations * Circuits * Construction * Wood-pole, aluminum, concrete, fiberglass, and steel structures * Distribution automation * Emergency system restoration * Unloading, hauling, erecting, setting, and guying poles * Insulators, crossarms, and conductor supports * Line conductors * Distribution transformers * Lightning and surge protection * Fuses * Switches, sectionalizers, and reclosers * Voltage regulators * Transmission tower erection * Stringing, sagging, and joining line conductors * Live-line maintenance * Grounding * Street lighting * Underground distribution * Vegetation management * Distribution transformer installation * Electrical drawing symbols * Single-line and schematic diagrams * Voltage regulation * Units of measurement, electrical definitions, electrical formulas, and calculations * Maintenance of transmission and distribution lines * Rope, knots, splices, and gear * Climbing and wood poles * Protective equipment * OSHA 1910.269 * Resuscitation * Pole-top and bucket rescue
Download or read book Walden Two written by B. F. Skinner and published by Hackett Publishing. This book was released on 2005-07-15 with total page 321 pages. Available in PDF, EPUB and Kindle. Book excerpt: A reprint of the 1976 Macmillan edition. This fictional outline of a modern utopia has been a center of controversy ever since its publication in 1948. Set in the United States, it pictures a society in which human problems are solved by a scientific technology of human conduct.
