Download or read book The Executive Guide to Understanding and Implementing Baldrige in Healthcare written by Glenn Bodinson and published by CreateSpace. This book was released on 2011-06-01 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Executive Guide to Understanding and Implementing Baldrige in Healthcare: Evidence-Based Excellence(r) by Glenn Bodinson and Kay Kendall shows you how to improve your healthcare organization faster than the competition and gives you a way to sustain every improvement. The book includes a senior leader planning phase that not only defines the transformation for the organization, but also designs the nine essential systems that must be in place in order for the organization to be successful. Innovative and exciting, The Executive Guide to Understanding and Implementing Baldrige in Healthcare offers the prescription for success as never before. How can healthcare organizations best excel? Most often they use the Malcolm Baldrige Criteria for Performing Excellence to improve their operations. But this method can take years to implement and achieve the desire results. Now, in The Executive Guide to Understanding and Implementing Baldrige in Healthcare: Evidence-Based Excellence(r), Glenn Bodinson and Kay Kendall introduce a new approach, Evidence-Based Excellence(r) which can save time, money, and help organizations reach peak performances. The authors have worked with hundreds of applicants on the Performance Excellence journey, including 15 Baldrige Award recipients and 35 state level award winners. Identifying a set of common best practices, this book identifies what works and what doesn't. From role model strategies to assessments, processes, and best practices, the approach has proven effective whether an organization is just starting out, is on its way to success, or is accomplished in Performance Excellence. Written for healthcare leaders, The Executive Guide to Understanding and Implementing Baldrige in Healthcare focuses on nine essential systems that cut across the seven categories of Baldrige Criteria. While other books focus on large healthcare systems, this one features examples and case studies that show an incredible range of different kinds of healthcare organizations. A breakthrough approach that is as practical as it is exciting, The Executive Guide to Understanding and Implementing Baldrige in Healthcare offers a proven approach to improving healthcare, which can not only help you improve faster but stay ahead of the competition.
Download or read book The Executive Guide to Understanding and Implementing Lean Six Sigma written by Robert M. Meisel and published by Quality Press. This book was released on 2007-01-02 with total page 108 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides a fundamental introduction to the concepts of lean enterprise and Six Sigma to executives, personnel new to quality, or organizations interested in introductory information on quality and process improvement. It is intended to be a helpful guide on implementing and optimizing an integrated Lean Six Sigma approach focused on realizing return value and bottom line impact. The principles of Lean and Six Sigma are introduced and discussed separately and through an integrated approach across the book’s three chapters.Manufacturing and non-manufacturing firms who are just getting started or contemplating a Lean Six Sigma initiative will find this book especially valuable. To aid in illustrating the application of these principles to diverse and global businesses, various case studies have been selected and included to demonstrate how the prescribed tools and techniques can accommodate and enhance a wide variety of customer relationships throughout the value chain. Examples taken from manufacturing, banking, and local government sectors demonstrate the broad spectrum across which Lean Six Sigma can be used as a framework to foster improved performance and ensure continued customer satisfaction and loyalty.
Download or read book Leading Your Healthcare Organization to Excellence written by Patrice Spath and published by . This book was released on 2005 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is a book about performance excellence, which uses the Baldrige criteria as a framework for getting there. As Spath indicates, "the criteria stimulate organizational excellence without being prescriptive."
Download or read book Baldrige 20 20 written by and published by ASQ Quality Press. This book was released on 2011 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Leading the Malcolm Baldrige Way How World Class Leaders Align Their Organizations to Deliver Exceptional Results written by Kay Kendall and published by McGraw Hill Professional. This book was released on 2016-12-09 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: The definitive guide to implementing Baldrige Criteria in any organization—from the team that has worked with 18 Malcolm Baldrige Award winners For organizations in both the public and private sectors, the coveted Malcolm Baldrige National Quality Award is the gold standard to which all leaders aspire. With this action-ready guide from the renowned experts at BaldrigeCoach, you too can master the principles of Baldrige Criteria, harness the power of performance excellence, and achieve award-worthy results. Learn how to: * Drive employee engagement to exciting new levels * Create an organizational culture that energizes everyone * Maintain upward momentum, even in a downturn * Counteract negativity and entitlement with positive feedback * Get your senior managers on board and up to speed * Cultivate strong leaders and build powerful teams * Accelerate excellence throughout your organization Whether you’re a top-level executive or a mid-level manager, whether your organization is large or small, succeeding or flailing, Leading the Malcolm Baldrige Way gives you all the tools you need to engage every one of your employees using data and strategies that work. This proven approach gives you a complete framework for continuous improvement, with a focus on benchmark objectives, employee initiatives, and workforce alignment. Combining the best practices of some of the best leaders in the world today, these techniques will help you create a strong, effective organizational culture that will propel your team to victory. Filled with candid CEO interviews and powerful new insights, it’s a complete master class in succeeding and leading—the Malcolm Baldrige way.
Download or read book Journey to Excellence written by Kathleen Jennison Goonan and published by Quality Press. This book was released on 2009-11-14 with total page 249 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is based on several years study of the nine Baldrige Award winners from health care. It describes how these organizations approached their “Baldrige journey” and what other health care leaders should do to reap similar benefits. To fully understand the journey for these nine organizations and their return on investment, the authors studied each of their 50-page award applications, presentations at national and regional meetings, and other publications by or about them. Additionally and most importantly, CEOs and other senior leaders were interviewed at length. The questions asked of these leaders followed three basic themes: How did you successfully use the Baldrige framework to drive improvement? What would you recommend other organizations do to gain the value you have from a Baldrige journey? What can we learn from you that would help other organizations manage their improvement journeys to maximize the value they gain? “Health reform is making it clear: healthcare organizations improving to great clinical, financial, and experience outcomes will win and thrive for the communities they serve. Yet research teaches us that most change fails. Journey to Excellence, through ‘brutal truth,’ inspirational storytelling, courageous journeys, disciplined research, and sustained results, shows us the way, the very hard way, as well as the awesome possibility.” Jim Conway, SVP, Institute for Healthcare Improvement “W. Edwards Deming spoke of consistent, business-driving quality as arising from ‘a system of production.’ At best, health care delivery in most places today is bubbling chaos. The Malcolm Baldrige Quality Award supplies the only practical, comprehensive outline for health care as a system of production in existence today. It’s about time that health care leaders had a comprehensive guide. Taught by experts, this volume is drawn from careful analysis of those who have succeeded. You hold the future in your hands – at least, for those who will not only survive, but thrive in the coming turmoil of health care reform.” Brent James, MD, Intermountain Health Care “Journey to Excellence is an insightful synthesis of the powerful Baldrige framework and the real life journeys of the healthcare award winners. Their stories will deepen understanding both for those new to and experienced with the Baldrige Criteria. This book is a major contribution to achieving healthcare excellence!” Louise Liang, MD, Former Chair, Institute for Healthcare Improvement “Most healthcare organizations are currently in a purely reactive mode – just struggling to get through the day and the fiscal year, collecting the data that they are required to report, and responding to crises. In Journey to Excellence, Goonan and her co-authors show healthcare leaders how to take control of the agenda. The Baldrige Criteria define the journey that can help organizations approach greatness, and the authors’ LASER set of behaviors describes what they need to ‘pack’ for the trip.” Tom Lee, MD, Network President, Partners Healthcare System “Journey to Excellence provides a concrete framework for leaders seeking to improve their organizational performance. Health care organizations are likely to face increasing pressure to improve quality and reduce cost in the coming years. Goonan, Muzikowski, and Stoltz offer a strategic roadmap for a successful transformational change. This book contains real life stories of leaders who used Baldrige to successfully transform their organizations into high performance enterprises.” Vinod K. Sahney, Chief Strategy Officer, Blue Cross Blue Shield of Massachusetts
Download or read book The Executive Guide to Implementing Quality Systems written by Peter Mears and published by CRC Press. This book was released on 2022-01-27 with total page 220 pages. Available in PDF, EPUB and Kindle. Book excerpt: Presenting an unusual and unique system for Continuous Quality Improvement (CQI), this new book is geared for executives who want or need to support quality improvement in their organizations. It is the contributions made by CEO's and upper management that moves the quality process forward, and because of this structure, The Executive Guide to Implementing Quality focuses on the concepts, thinking, and systems necessary for management to operationalize the CQI philosophy. Because quality is not a management problem but rather a problem that involves and requires all people working together at all levels to participate and cooperate, management must engage the organization in the processes that will improve the quality of their goods or services. It is, however, management's job to lead, organize, structure, motivate, and involve the organization in those strategies and systems that will ensure quality improvement. This book explains how to do that. Readers are given a series of exercises and explanations that will help them master the skills and understanding required to identify the management systems they need to support their quality improvement. After reading about a concept, they are asked to contribute to exercises designed to inspire creative and innovative thinking and the exploration of multi-functional options. And because it is the job of management to initiate the quality movement, this book shows how to change defensive thoughts like "that won't work for me" into "what is there that will work here." In addition to showing management how to take the lead in installing CQI in their organization, it also shows how to install the concepts through leadership teams, how to bring out the best in people, how to get top performance from employees and become a world-class organization, and how to reinforce the behaviors necessary to achieve the visions and goals of the organization. This workbook is an easy-and-quick-to-use guide that shows how to identify the support systems that generate desirable outcomes and reinforces them through positive actions.
Download or read book The Executive Guide to Healthcare Kaizen written by Mark Graban and published by CRC Press. This book was released on 2017-07-27 with total page 190 pages. Available in PDF, EPUB and Kindle. Book excerpt: Hospitals and health systems are facing many challenges, including shrinking reimbursements and the need to improve patient safety and quality. A growing number of healthcare organizations are turning to the Lean management system as an alternative to traditional cost cutting and layoffs. "Kaizen," which is translated from Japanese as "good change"
Download or read book Leading the Malcolm Baldrige Way How World Class Leaders Align Their Organizations to Deliver Exceptional Results written by Kay Kendall and published by McGraw-Hill Education. This book was released on 2016-12-01 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The definitive guide to implementing Baldrige Criteria in any organization—from the team that has worked with 19 Malcolm Baldrige Award winners ***This book features one of the newly announced Baldrige Award 2016 recipients and the first ever long-term care facility, Kindred Nursing and Rehabilitation--Mountain Valley*** For organizations in both the public and private sectors, the coveted Malcolm Baldrige National Quality Award is the gold standard to which all leaders aspire. With this action-ready guide from the renowned experts at BaldrigeCoach, you too can master the principles of Baldrige Criteria, harness the power of performance excellence, and achieve award-worthy results. Learn how to: * Drive employee engagement to exciting new levels * Create an organizational culture that energizes everyone * Maintain upward momentum, even in a downturn * Counteract negativity and entitlement with positive feedback * Get your senior managers on board and up to speed * Cultivate strong leaders and build powerful teams * Accelerate excellence throughout your organization Whether you’re a top-level executive or a mid-level manager, whether your organization is large or small, succeeding or flailing, Leading the Malcolm Baldrige Way gives you all the tools you need to engage every one of your employees using data and strategies that work. This proven approach gives you a complete framework for continuous improvement, with a focus on benchmark objectives, employee initiatives, and workforce alignment. Combining the best practices of some of the best leaders in the world today, these techniques will help you create a strong, effective organizational culture that will propel your team to victory. Filled with candid CEO interviews and powerful new insights, it’s a complete master class in succeeding and leading—the Malcolm Baldrige way.
Download or read book Lean Six Sigma for Healthcare written by Chip Caldwell and published by Quality Press. This book was released on 2008-12-05 with total page 239 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book’s unique focus on the role of healthcare leaders and the lessons learned were uncovered during the authors’ research of over 200 U.S. hospitals’ performance. It was written specifically for CEOs, the “C-Suite,” and senior leaders who desire to harness the power of Lean-Six Sigma as their major strategic weapon for progress, as well as those charged to coach them. It is intended for those organizations that operate active Lean-Six Sigma initiatives, but have yet to successfully attack high leverage processes like “In Quality Staffing” and recovering significant Cost of Quality from throughput improvements. It is also intended for senior leaders who have yet to tackle Lean-Six Sigma as their major organization-wide strategic weapon. However, it is also a must-read for managers at all levels, quality professionals, and Lean-Six Sigma Black Belts who desire to aid in assuring that their organizations’ improvement efforts attack strategically versus the all-to-common tactical, project-by-project approach that suboptimizes the power of Lean-Six Sigma. Further, the book and supporting website is full of electronic checklists, tools, templates, suggestions for additional reading, and many recommended 1-hour and 2-hour learning sessions for senior leaders and managers. The changes in this second edition include the following: Many more examples of “In Quality Staffing”, a healthcare translation of one of the seven categories of Lean waste found in the Toyota Production System and one of the most powerful concepts applicable to healthcare. This concept has been described as “the language of nursing” versus a more manufacturing-speak described in other leading Lean-Six Sigma books. Expanded dialogue of the role of Lean in healthcare. Additional embedded case examples.
Download or read book The Certified Quality Improvement Associate Handbook Third Edition written by Russell T. Westcott and published by Quality Press. This book was released on 2014-10-01 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: ASQs Certified Quality Improvement Associate (CQIA) certification is designed to introduce the basics of quality to organizations and individuals not currently working within the field of quality. This book and the Body of Knowledge (BOK) it supports are intended to form a foundation for further study and application of proven quality principles and practices worldwide. The book follows the CQIA BoK in both content and sequence. The intent is that this book will serve as a guide to be used in preparation to take the CQIA examination given by ASQ. Each chapter stands alone, and the chapters may be read in any order. Some material reaching beyond the content of the BoK has been added. Supplemental reading suggestions are provided. An online, interactive sample exam and a paper-and-pencil sample can be found on the ASQ website (http://asq.org/cert/quality-improvement-associate/prepare).
Download or read book The Making of a World Class Organization written by E. David Spong and published by Quality Press. This book was released on 2008-05-21 with total page 96 pages. Available in PDF, EPUB and Kindle. Book excerpt: Using a unique blend of stories, tips, charts, and tables that can be adapted to any organization, this book shares the stories, wisdom, and “silver bullets” gained by two divisions of the Boeing Corporation as they won the Malcolm Baldrige Quality Award. The “silver bullets” are the kernels of management wisdom that set this book apart and provide the simple insights that anyone can adopt. This book uses a systems perspective to provide solutions that will inspire leaders to champion such approaches, while also providing tried and true details and “how-to” applications to the in-house practitioners and consultants.Whether you are looking for tools and techniques to make your organization and processes more effective, or you are starting from scratch, this book provides you with a set of proven approaches to achieving excellence. The insights into excellence and the Baldrige journey that Spong and Collard have mastered have allowed their organizations to celebrate with great processes, loyal customers, engaged employees, high quality products and services, and significant profitability. COMMENTS FROM OTHER CUSTOMERS Average Customer Rating: (5 of 5 based on 1 review) "David Spong is a hero from among the quality gurus of our time...and more than expounding on successful principles, he has practiced them and achieved the highest level of success with them. His and Ms. Collard's book describes their journey, highlights the key criteria and issues they had to address, and provides excellent insight into the 'behind the scenes' debates and agreements that occurred to lead Boeing to demonstrate their absolute and unwavering dedication to the Baldrige framework to start their journey before and continue their journey beyond winning the National Quality Award for manufacturing (1998) and service (2003)." A reader in Warwick, Rhode Island
Download or read book The ASQ Certified Quality Improvement Associate Handbook written by Grace L. Duffy and published by Quality Press. This book was released on 2020-06-08 with total page 339 pages. Available in PDF, EPUB and Kindle. Book excerpt: Intro / prep handbook on basics of the quality field / its philosophies for ASQE’s CQIA (Certified Quality Improvement Associate) certification exam.
Download or read book WCLS Baldrige User s Guide written by John Latham and published by Wiley. This book was released on 2011-05-17 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: "I wholeheartedly endorse "The Baldrige User's Guide" written extremely well by John Latham and John Vinyard. They have taken a systems approach and have provided a visual version of the Baldrige Criteria and made it simple enough for even beginners to understand. We have used this book as a guide in driving Business Excellence in our organization. I recommend this book to every manager who is committed to organizational excellence. A must on every desktop." G. Jagannathan, Executive Vice President, Global Head of Business Excellence, and Leadership and Governance Process Design Tata Consultancy Services Limited "Infosys has used the Baldrige Criteria as a business model and improvement approach for over 10 years. The Baldrige User's Guide is helpful to understand this model, whether you are just starting out or are a seasoned user. This book provides explanations, methods, and real-life examples to help you make improvements that will move your organization towards world class performance." Satyendra Kumar, Senior Vice President Infosys Technologies Ltd. "The Malcolm Baldrige National Quality Award (MBNQA) provides us with the most rigorous and holistic criteria for performance excellence. We have used the Baldrige Users Guide in concert with MBNQA because it provides excellent examples how organizations translate the criteria and practical tools to identify performance gaps that help guide our journey of continuous improvement." John C. Timmerman, former Corporate Vice President, Operations The Ritz-Carlton Hotel Company, L.L.C., 1992 & 1999 Baldrige Recipient "The Baldrige Users Guide is a great resource for any organization that is using the Baldrige Criteria as their business model. We used it at Poudre Valley Health System during our journey, and are proud that examples of several of our approaches are used in this edition." Priscilla Nuwash, MBA, Director, Process Improvement Poudre Valley Health System, 2008 Baldrige Recipient "The Baldrige User's Guide has enabled us to adopt a critical systems approach. This disciplined framework helped us better understand the criteria linkages, identify gaps, and prioritize opportunities for improvement fostering our organizational excellence journey." Eric Franks, Manager, Technology & Quality Assurance PRO-TEC Coating Company, 2007 Baldrige Recipient "This Baldrige user's guide gives a visual and plain English version of the Baldrige Criteria for Excellence. It is enormously helpful in understanding what the Baldrige Examiners are looking for and in giving examples of how other organizations have answered these requirements." Nancy G. Pratt, RN, MS, Senior Vice President of Clinical Effectiveness Sharp HealthCare, 2007 Baldrige Recipient "For us at SSM Health Care, Baldrige has provided three essential things: a focus, a framework, and discipline. We now focus on the things that matter most to our patients. We look at our organization through the broad framework of Baldrige. And we have the discipline to stop doing things just because we've always done them. This book will be an enormous help to organizations that are truly interested in improving the work they do. It is an outstanding resource for any organization that is pursuing performance excellence." Sister Mary Jean Ryan, FSM, President/CEO SSM Health Care, 2002 Baldrige Recipient "Quality New Mexico endorses the Baldrige User's Guide. Through their book John Vinyard and John Latham have made the Baldrige criteria understandable to the novice. Quality New Mexico has used it as a reference in its development of workshops and materials." Julia Gabaldon, President/CEO Quality New Mexico
Download or read book Corporate Sustainability Planning Assessment Guide written by Donald C. Fisher and published by Quality Press. This book was released on 2009-06-10 with total page 598 pages. Available in PDF, EPUB and Kindle. Book excerpt: Corporate sustainability planning has risen in prominence over the past few years among leading organizations as a tool to achieve strategic dominance within the global marketplace. This manual is designed to serve as an easy-to-use guide for an organization’s cross-functional self-assessment team(s) to assess and score its corporate sustainability efforts. This manual can be used to provide a due diligence for an organization’s corporate sustainability efforts, and to provide a template for its self-assessment and strategic planning regarding corporate sustainability efforts. In addition, the manual provides guidance for employees and employee teams to score their departments or total organization in many areas. It can also be used to help employees collect sustainability data to benchmark against other best-practice organizations. Corporate sustainability planning for an organization builds on its core values, and can provide direction and rationale for the integration of sustainability principles among employees, vendors, and customers. The manual will help an organization identify and strategically address sustainability opportunities that will:br Increase revenue and reduce costs Enhance the organization’s reputation, brand, and market value Better attract and retain talented employees Mitigate regulatory and business risks Address key economic, environmental, and social issues within the organization Listen in as Donald Fisher reveals the 7 vital steps to implementing a successful corporate sustainability effort, as only a 20 year veteran can.
Download or read book The Healthcare Executive s Guide to Navigating the Surgical Suite A Roadmap to the OR and Perioperative Services written by Gerlad E. Biala and published by Sigma . This book was released on 2018-09-24 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: Surgical services carry some of the highest risks and rewards of all healthcare specialties. They also present specific challenges. Those unfamiliar with the surgical suite’s inner workings may struggle to lead and manage this complex and often isolated department. The Healthcare Executive’s Guide to Navigating the Surgical Suite: A Roadmap to the OR and Perioperative Services provides experienced and novice healthcare leaders with the information, leadership structures, and practical strategies needed to successfully oversee both patient outcomes and balance sheets. This book covers contemporary market realities, business challenges, labor requirements, and clinical and operational complexities as it points leaders toward the most pressing issues in strategic surgical services leadership.
Download or read book 2023 2024 Baldrige Excellence Framework Health Care written by Baldrige Performance Excellence Program and published by . This book was released on 2023-01-20 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Baldrige framework is a leadership and management guide for health care organizations. It also serves as an application for the Baldrige Award.
