Download or read book Strategic Listening written by Mats Heide and published by CRC Press. This book was released on 2023-11-29 with total page 130 pages. Available in PDF, EPUB and Kindle. Book excerpt: Listening is so simple, yet so difficult. Many times, listening is taken for granted. One could therefore say that listening is the forgotten part of communication. Although organizations have more digital and analog communication channels than ever, too little time is spent listening to customers, employees, and other influential groups. It is a shame that listening is not given more attention, as it is linked to many positive values. Examples include better conversations, increased trust and confidence, more outstanding commitment and job satisfaction, lower absenteeism due to illness, higher productivity and quality of work, increased sales, better relationships with customers and employees, and many other positive effects. To the extent that listening takes place, organizations rarely take a holistic approach to it. Strategic listening means a given objective for listening, thoughts about who should listen, when it should happen, and so on. An organization’s listening must become a strategic issue to exploit the great potential of increased listening. This book provides answers to the following: Why is listening important? What are the barriers to listening? How can both individuals and organizations become better at listening? How can organizations develop strategic listening skills? How does one build a system to improve an organization’s strategic listening?
Download or read book The Art of Strategic Listening written by Robert I. Berkman and published by Paramount Market Publishing. This book was released on 2008 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: Social media is the catch-all name for blogs, Web forums, YouTube, MySpace, FaceBook and the other internet-based sites where consumers converse and share content. All of this unsolicited and authentic discussion and opinion can be a great source of marketplace insight for companies.From paying close attention to consumer discussions on blogs and other social media, you can discover what new products or product features consumers would like to see, and stay alert to emerging trends in your industry that could create new opportunities for your company.Robert Berkman, an experienced information specialist with several books to his credit, gives detailed directions for specialized blog searches, setting up RSS feeds, and tracking buzz. He also provides detailed information about vendors who supply blog monitoring services and discusses the pros and cons of using vendors or doing it yourself.For marketers, public relations firms, strategic business analysts, and corporate planners, this book gives you everything you need to know to begin finding market intelligence in social media. You will learn to look for trends, distinguish a trend from a fad, and determine the credibility of the information you uncover.Moreover, Berkman provides you with tips on organizing all the information you find to help you sift through it, locate just the valuable and relevant content, and reduce information overload.
Download or read book The Power of Strategic Listening written by Laurie Lewis and published by Rowman & Littlefield. This book was released on 2019-10-16 with total page 183 pages. Available in PDF, EPUB and Kindle. Book excerpt: Listening is critical in today’s organizations. As recent examples in the #MeToo era and numerous organizational failures and scandals illustrate, the consequences of poor listening in organizations can be significant, and in some cases, catastrophic. Listening is commonly described in terms of ethics, overlooking its strategic value. The book guides leaders and decision-makers to question the listening habits, practices, and infrastructure within their organizations. The author lays out an argument for the benefits and challenges of strategic listening. She also develops a method for internal analysis of listening capabilities and practices, and provides a framework for building and maintaining a more robust listening culture, infrastructure, and set of practices. In order to improve organizational listening, the author argues that we need to do more than improve personal listening skills, we need to design organizations to listen.
Download or read book Strategic Listening for School Leaders written by Jeannine S. Tate and published by Corwin Press. This book was released on 2005-05-11 with total page 137 pages. Available in PDF, EPUB and Kindle. Book excerpt: This practitioner friendly book concentrates on the importance of strategic listening as a critical interpersonal skill for school leaders in guiding their organizations.
Download or read book The Listening Leader written by Shane Safir and published by John Wiley & Sons. This book was released on 2017-03-13 with total page 372 pages. Available in PDF, EPUB and Kindle. Book excerpt: LISTENING . . . THE KEY TO BECOMING A TRANSFORMATIVE SCHOOL LEADER The Listening Leader is a practical guide that will inspire school, district, and teacher leaders to make substantive change and increase equitable student outcomes. Rooted in the values of equity, relationships, and listening, this luminous book helps reimagine what is possible in education today. Drawing from more than twenty years of experience in public schools, Shane Safir incorporates hands-on strategies and powerful stories to show us how to leverage one of the most vital tools of leadership: listening. As a Listening Leader you'll feel more confident in these core competencies: Cultivating relationships with stakeholders Addressing equity challenges in your organization Gathering student, staff, and parent perspectives as rich data on improvement Fostering a thriving culture of collaboration and innovation The Listening Leader offers a much-needed leadership model to transform every facet of school life, and most importantly, to shape our schools into equitable places of learning. As Michael Fullan writes in the Foreword, "Read it, act on it, and reap the benefits for all." "This book is a 'must have' for any leader trying to move the needle on equity. Drawing from her lived experience as a principal and leadership coach, Safir offers stories that give insight and practical strategies that get results. It's one you'll keep coming back to." —Zaretta Hammond, author of Culturally Responsive Teaching and the Brain " The Listening Leader immediately changed the way I interact with students, teachers, families and community members." —Tamara Friedman, assistant principal, Berkeley High School "Shane Safir has written a brilliant book. As engaging as it is informative and as revelatory as it is relevant. It is a must-read for school leaders and those who aspire to lead." —Chris Emdin, associate professor of science education, Teachers College, Columbia University; author of For White Folks Who Teach In the Hood and the Rest of Ya'll too
Download or read book Organizational Listening and Response written by David Randall Brandt and published by Springer Nature. This book was released on with total page 251 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book You re Not Listening written by Kate Murphy and published by Celadon Books. This book was released on 2020-01-07 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: When was the last time you listened to someone, or someone really listened to you? "If you’re like most people, you don’t listen as often or as well as you’d like. There’s no one better qualified than a talented journalist to introduce you to the right mindset and skillset—and this book does it with science and humor." -Adam Grant, #1 New York Times bestselling author of Originals and Give and Take **Hand picked by Malcolm Gladwell, Adam Grant, Susan Cain, and Daniel Pink for Next Big Ideas Club** "An essential book for our times." -Lori Gottlieb, New York Times bestselling author of Maybe You Should Talk to Someone At work, we’re taught to lead the conversation. On social media, we shape our personal narratives. At parties, we talk over one another. So do our politicians. We’re not listening. And no one is listening to us. Despite living in a world where technology allows constant digital communication and opportunities to connect, it seems no one is really listening or even knows how. And it’s making us lonelier, more isolated, and less tolerant than ever before. A listener by trade, New York Times contributor Kate Murphy wanted to know how we got here. In this always illuminating and often humorous deep dive, Murphy explains why we’re not listening, what it’s doing to us, and how we can reverse the trend. She makes accessible the psychology, neuroscience, and sociology of listening while also introducing us to some of the best listeners out there (including a CIA agent, focus group moderator, bartender, radio producer, and top furniture salesman). Equal parts cultural observation, scientific exploration, and rousing call to action that's full of practical advice, You're Not Listening is to listening what Susan Cain's Quiet was to introversion. It’s time to stop talking and start listening.
Download or read book The Listening Leader written by Shane Safir and published by John Wiley & Sons. This book was released on 2017-03-17 with total page 440 pages. Available in PDF, EPUB and Kindle. Book excerpt: LISTENING . . . THE KEY TO BECOMING A TRANSFORMATIVE SCHOOL LEADER The Listening Leader is a practical guide that will inspire school, district, and teacher leaders to make substantive change and increase equitable student outcomes. Rooted in the values of equity, relationships, and listening, this luminous book helps reimagine what is possible in education today. Drawing from more than twenty years of experience in public schools, Shane Safir incorporates hands-on strategies and powerful stories to show us how to leverage one of the most vital tools of leadership: listening. As a Listening Leader you'll feel more confident in these core competencies: Cultivating relationships with stakeholders Addressing equity challenges in your organization Gathering student, staff, and parent perspectives as rich data on improvement Fostering a thriving culture of collaboration and innovation The Listening Leader offers a much-needed leadership model to transform every facet of school life, and most importantly, to shape our schools into equitable places of learning. As Michael Fullan writes in the Foreword, "Read it, act on it, and reap the benefits for all." "This book is a 'must have' for any leader trying to move the needle on equity. Drawing from her lived experience as a principal and leadership coach, Safir offers stories that give insight and practical strategies that get results. It's one you'll keep coming back to." —Zaretta Hammond, author of Culturally Responsive Teaching and the Brain " The Listening Leader immediately changed the way I interact with students, teachers, families and community members." —Tamara Friedman, assistant principal, Berkeley High School "Shane Safir has written a brilliant book. As engaging as it is informative and as revelatory as it is relevant. It is a must-read for school leaders and those who aspire to lead." —Chris Emdin, associate professor of science education, Teachers College, Columbia University; author of For White Folks Who Teach In the Hood and the Rest of Ya'll too
Download or read book Rhetorical Listening written by Krista Ratcliffe and published by SIU Press. This book was released on 2005 with total page 252 pages. Available in PDF, EPUB and Kindle. Book excerpt: Long-ignored within rhetoric and composition studies, listening has returned to the disciplinary radar. Rhetorical Listening: Identification, Gender, Whiteness argues that rhetorical listening facilitates conscious identifications needed for cross-cultural communication.
Download or read book Strategic Communication in Business and the Professions written by Dan O'Hair and published by . This book was released on 2002 with total page 498 pages. Available in PDF, EPUB and Kindle. Book excerpt: Combining an emphasis on skill development with an introduction to the emerging technology of the workplace, "Strategic Communication in Business and Professions," Fourth Edition, is a comprehensive survey of oral communication skills needed in the workplace. Coverage of the three contexts in which oral skills are necessary--interpersonal, group, and public speaking--the text illuminates all phases of the communication process. The text integrates a model of strategic communication through four basic skills--Set Goals, Understand the Communication Situation and the Audience, Demonstrate Competency, and Manage Anxiety--giving students the skills and opportunity to approach any workplace communication situation with confidence. The Fourth Edition also addresses the current challenges to business communication presented by new technology, the global marketplace, and diversity within the workforce.Every chapter includes "Strategic Skills," a tool-based resource box; Ethical Issues boxes; and a List of Key Terms."Practicing Business Communication boxes" profile organizations of different sizes, structures, and communication styles, offering students insight into the importance of communication skills regardless of the size/orientation of the organization.Critical-thinking skills are developed through "Strategic Challenges" boxes, which present scenarios and situations that students are likely to encounter in the workplace.Up-to-date coverage of technology is found in "Technology Tools" boxes, which give students practical insights on topics ranging from mediated communication/presentations to presentation managers.
Download or read book Listen Hear written by Michael F. Opitz and published by Heinemann Educational Books. This book was released on 2004 with total page 156 pages. Available in PDF, EPUB and Kindle. Book excerpt: Have you ever asked your students "Are you listening?" and felt uneasy that their response didn't distinguish listening from hearing? We expect children to spend fifty percent or more of their school day engaged in listening-comprehension activities, yet despite today's emphasis on skills-building in the language arts, most literacy curricula ignore the teaching of this crucial skill. Thanks to Listen Hear , that's about to change. Michael Opitz and Matthew Zbaracki recognize that teachers have their hands full with reading and writing standards; that's why they've designed Listen Hear as a handy, friendly resource full of fresh teaching strategies that help you fold multidimensional listening comprehension instruction snugly into your existing reading and read-aloud lessons-without sacrificing room in your crowded curriculum. Listen Hear gives you everything you need to start teaching listening tomorrow: the research and rationale for teaching it reproducible forms charts that show you at a glance which skills each strategy enhances ists of contemporary children's literature to use in conjunction with the strategies and practical tips for assessment. Thanks to Opitz and Zbaracki, you'll be at the forefront as listening comprehension takes its place in the language arts curriculum, confident that when you ask a student "Are you listening?" the answer will be a definitive "Yes."
Download or read book Strategic Organizational Communication written by Charles Conrad and published by Holt McDougal. This book was released on 1990 with total page 402 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Organizational Change written by Laurie Lewis and published by John Wiley & Sons. This book was released on 2011-03-21 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Organizational Change integrates major empirical, theoretical and conceptual approaches to implementing communication in organizational settings. Laurie Lewis ties together the disparate literatures in management, education, organizational sociology, and communication to explore how the practices and processes of communication work in real-world cases of change implementation. Gives a bold and comprehensive overview of communication research and ideas on change and those who bring it about Fills in an important piece of the applied communication puzzle as it relates to organizations Illustrated with student friendly, real life case studies from organizations, including organizational mergers, governmental or nonprofit policy or procedural implementation, or technological innovation Winner of the 2011 Organizational Communication NCA Division Book of the Year
Download or read book Organizational Listening for Strategic Communication written by Katie R. Place and published by Taylor & Francis. This book was released on 2023-06-19 with total page 323 pages. Available in PDF, EPUB and Kindle. Book excerpt: Embracing listening as a useful tool for strengthening organization-publics and organization-employee relationships, this book offers theoretical and practical insights for listening across myriad strategic communication contexts. Chapters authored by a diverse global collective of communication scholars and professionals present original research and case examples of listening for strategic communication in corporate, government, and nonprofit environments. They explore topics such as utilizing artificial intelligence and social media; activism, social justice, and ethics; and fostering diversity, equity, and inclusion within and outside organizations. Each chapter concludes with recommendations for strategic communication practice. This book will be of interest to researchers and advanced students in public relations and strategic communication, organizational communication, and listening.
Download or read book Strategic Listening written by Mary Freday and published by LAP Lambert Academic Publishing. This book was released on 2011-10 with total page 152 pages. Available in PDF, EPUB and Kindle. Book excerpt: Successful L2 listeners use metacognitive strategies more often and in more effective combinations than novice listeners. Raising learners' awareness of metacognition and training them to self-select and use strategy clusters is hypothesized to improve L2 listening abilities. This study examined the effect of 10 weeks of explicit strategy instruction, delivered in a cyclical format to sensitize learners to the metacognitive processes underlying listening, on the listening comprehension, metacognitive awareness, and opinions of intermediate level ESL learners. These constructs were examined with an alternate group for comparative purposes. This monograph reports on the findings of this classroom based research project and discusses the pedagogical implications of those findings.
Download or read book The Zen of Listening written by Rebecca Z Shafir and published by Quest Books. This book was released on 2012-12-20 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: TV, radio, traffic, telephones, pagers - our minds are bombarded daily by constant noise and clutter. No wonder so many people find it increasingly difficult to listen and comprehend. Simple pieces of information such as names go "in one ear and out the other." Poor listening may have tragic consequences such as the Challenger disaster and the Potomac River crash of 1982, or it can result in smaller tragedies such as lost promotions, stalled marriages, and troubled children. Rebecca Shafir assures us that we can transform every aspect of our lives, simply by relearning how to listen. The Zen of Listening is grounded in the Zen concept of mindfulness, a simple yet profound way of learning how to filter our distractions and be totally in the present. Rather than a list of tricks, this book is an all-encompassing approach allowing you to transform your life. Readers will be amazed at how simply learning to focus intently on a speaker improves the relationship, increases attention span, and helps develop negotiating skills. Learn the great barricades of misunderstanding, find out how to listen to ourselves, discover how to listen under stress, and boost our memory. This is a fun and practical guide filled with simple strategies to use immediately to enjoy our personal and professional lives to the fullest.
Download or read book Customer Choice written by Ahmad Faruqui and published by . This book was released on 1999 with total page 388 pages. Available in PDF, EPUB and Kindle. Book excerpt: As the electric utility market is opened up to competition, you can rely on this how-to guidebook to help you avoid mistakes made during retail pilot programs. This book is an appraisal of efforts made over the past year in the electricity industry -- and in other industries that already have made the transition to competition. You'll get a hands-on approach to retail customer choice...weigh the strengths and weaknesses of alternative solutions, discover actions to avoid, and implement checklists to keep you on track. Focus on winning solutions for lowering costs, provide informative price signals, find hedging instruments you can use to mitigate financial risk, and create a wide range of new service options.
