EBookClubs

Read Books & Download eBooks Full Online

EBookClubs

Read Books & Download eBooks Full Online

Book Smart Mom  Rich Mom

Download or read book Smart Mom Rich Mom written by Kimberly Palmer and published by AMACOM. This book was released on 2016-06-09 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: Ladies, this collection of stories from moms who have successfully worked full-time, freelance, self-employed, and in other ways, while also raising amazing children and providing financial freedom for their families, has room to add more--your story! Start it today! Of all life’s financial shocks, few compare to the $250,000 price tag--not including college!--of raising a child. How will you pay for it? Many mothers have agonized over that question, letting it fuel their decisions concerning careers, budgets, and families. The only thing they can all agree on is: there are no easy answers. However, there are plenty of rewarding possibilities! Mining successful moms’ experiences to uncover both career advice and strategies for spending and saving anyone can use, Smart Mom, Rich Mom includes stories, checklists, action steps, planning tools, and more to help other moms learn how to: Prepare financially for parenthood, as well as adding to your litter Balance thrift with generating income and investing wisely Find flexibility at work while safeguarding your earning potential Save for both college and retirement Plan for unexpected events Smart Mom, Rich Mom explores how women today are navigating the financially challenging career/parenting years. This invaluable resource for moms everywhere chronicles women who have stayed in the game as both moms and businesswomen--full-time, freelance, self-employed, and more--and emerged more prosperous and empowered than before having children.

Book Smart Mom  Rich Mom

Download or read book Smart Mom Rich Mom written by Kimberly Palmer and published by Amacom. This book was released on 2016 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Of all life's financial shocks, few compare to the $250,000 price tag--not including college!--of raising a child. How will you pay for it? Many mothers have agonized over that question, letting it fuel their decisions concerning careers, budgets, and families. The only thing they can all agree on is: there are no easy answers.But there are plenty of rewarding possibilities! Smart Mom, Rich Mom explores how women today are navigating the financially challenging career/parenting years. Written by a national money columnist and mom of two, this invaluable resource for moms everywhere chronicles women who have stayed in the game as both moms and businesswomen--full-time, freelance, self-employed, and more--and emerged more prosperous and empowered than before having children.Mining these successful moms' experiences in order to uncover both career advice and strategies for spending and saving anyone can use, Smart Mom, Rich Mom includes stories, checklists, action steps, planning tools, and more to help more moms learn how to:* Prepare financially for parenthood, as well as adding to your litter* Balance thrift with generating income and investing wisely* Find flexibility at work while safeguarding your earning potential* Save for both college and retirement* Plan for unexpected events* And much moreLadies, this collection of stories from moms who have successfully worked full-time, freelance, self-employed, and in other ways, while also raising amazing children and providing financial freedom for their families, has room to add more--your story! Start it today!

Book Memory Making Mom

    Book Details:
  • Author : Jessica Smartt
  • Publisher : Thomas Nelson
  • Release : 2019-03-05
  • ISBN : 0785221182
  • Pages : 238 pages

Download or read book Memory Making Mom written by Jessica Smartt and published by Thomas Nelson. This book was released on 2019-03-05 with total page 238 pages. Available in PDF, EPUB and Kindle. Book excerpt: What will your children remember of their childhood? Calling all moms who want to break out of monotony, distraction, and busyness to a life of making lasting memories with your kids and drawing your family closer to one another and to God! What’s the solution to gaining the balanced, meaningful life you desire with your family? Create traditions that bring joy and significance! Popular "Smartter Each Day" blogger and mom of three, Jessica Smartt explains why memory-making is the puzzle piece that today’s families are longing for. As Jessica shares her ideas, traditions, and beautiful insights on parenting in this well-written resource guide, she highlights the tradition-gifts kids need most with 300+ unique traditions including: Food: memories that stick to your ribs Holidays: fall bucket lists, crooked Christmas trees, and lingering over Lent Spontaneity: going on adventures Faith: why you need the puzzle box Memory-Making Mom is jam-packed with her own favorite childhood traditions, those she has started with her own children, traditions tied to the Christian faith, and additional ideas that you can take and tailor to suit your needs. Jessica also offers spiritual guidance and practical encouragement to modern parents to keep on adventuring—even when they are fighting distractions, are on a budget, and exhausted.

Book Smart Women Finish Rich  Expanded and Updated

Download or read book Smart Women Finish Rich Expanded and Updated written by David Bach and published by Currency. This book was released on 2018-09-18 with total page 432 pages. Available in PDF, EPUB and Kindle. Book excerpt: THE MILLION-COPY NEW YORK TIMES, BUSINESS WEEK, WALL STREET JOURNAL AND USA TODAY BESTSELLER IS BACK - COMPLETELY UPDATED! With over ONE MILLION copies sold - Smart Women Finish Rich is one of the most popular financial books for women ever written. A perennial bestseller for over two decades, now Bach returns with a completely updated, expanded and revised edition, Smart Women Finish Rich, to address the new financial concerns and opportunities for today's women. Whether you are just getting started in your investment life, looking to manage your money yourself, or work closely with a financial advisor, this book is your proven roadmap to the life you want and deserve. With Smart Women Finish Rich, you will feel like you are being coached personally by one of America's favorite and most trusted financial experts. The Smart Women Finish Rich program has helped millions of women for over twenty years gain confidence, clarity and control over their financial well-being--it has been passed from generations to generation -- and it now can help you.

Book Living a Rich Life As a Stay At Home Mom

Download or read book Living a Rich Life As a Stay At Home Mom written by Anita Fowler and published by CreateSpace. This book was released on 2015-03-18 with total page 170 pages. Available in PDF, EPUB and Kindle. Book excerpt: With the rising costs of living, stretching the paycheck seems to be getting harder and harder. "Living a Rich Life as a Stay-at-Home Mom," outlines clear, simple, and effective strategies that make financial management easier. Here are just a few of the valuable insights you'll discover: * Maximizing time and income efficiently is important for busy stay-at-home moms. We teach how to save money in a convenient and practical manner. * Debt is extremely binding. If you are in debt, rest assured it is possible for you to get out of it, set aside money in savings, and build a retirement. We'll show you how. * We share many ideas on how to teach your children about money, as well as how to help them build a strong work ethic. * Money can make marriage even more complex than it already is. Some couples have very similar beliefs on money management, but most do not. We discuss some perspectives on how to make money management work in a marriage. * Excellent credit is very important for life-long financial stability. Learn how to improve a less-than-good credit score. * Many families wonder whether they should rent or buy. Before deciding, there are many factors to consider. Our advice may come as a surprise. If you already have a mortgage, you will learn how you can save tens of thousands on the life of your home loan. * Budgeting comes easily for some but is more difficult for others. You will see many ways to budget for different types of marriages, families, and personalities. * We illustrate some simple ways a mom can prepare her family for natural disasters, income loss, and economic depressions. * Do you want or need to make money, yet still desire to be a stay-at-home mom? You will receive access to 32+ interviews with money-making stay-at-home moms. * Do the endless homemade meals, loads of laundry, and hours of cleaning sometimes feel meaningless? We'll show you how important they are and how much they SAVE your family in the long run. You'll also read about: * Why those who give are the richest of ALL. * WHERE TO INVEST. * If becoming a stay-at-home mom is financially possible for a dual-income family. * Ideas on how to combat rising health insurance premiums * Food-saving tips for the 'Anti-Couponer,' 'Efficient-Couponer,' and 'Wholesale Shopper.' Because our children are our greatest priority "Living a Rich Life as a Stay-at-Home Mom" also covers: * Helping your children prepare for college and even pay for it on their own. * Learning a very simple but effective way to teach your children to save and manage money. * Getting rid of the entitlement attitude. Too many young adults suffer today because they believe they are entitled to things without working for them. * Helping your child build an excellent credit score. Implementing principles from this book will help you build a secure financial foundation for you and your children. Purchase your copy and get started on the path to financial security today.

Book Mom   Me   Mom

Download or read book Mom Me Mom written by Maya Angelou and published by Random House. This book was released on 2013-04-02 with total page 225 pages. Available in PDF, EPUB and Kindle. Book excerpt: NEW YORK TIMES BESTSELLER • A moving memoir about the legendary author’s relationship with her own mother. Emma Watson’s Our Shared Shelf Book Club Pick! The story of Maya Angelou’s extraordinary life has been chronicled in her multiple bestselling autobiographies. But now, at last, the legendary author shares the deepest personal story of her life: her relationship with her mother. For the first time, Angelou reveals the triumphs and struggles of being the daughter of Vivian Baxter, an indomitable spirit whose petite size belied her larger-than-life presence—a presence absent during much of Angelou’s early life. When her marriage began to crumble, Vivian famously sent three-year-old Maya and her older brother away from their California home to live with their grandmother in Stamps, Arkansas. The subsequent feelings of abandonment stayed with Angelou for years, but their reunion, a decade later, began a story that has never before been told. In Mom & Me & Mom, Angelou dramatizes her years reconciling with the mother she preferred to simply call “Lady,” revealing the profound moments that shifted the balance of love and respect between them. Delving into one of her life’s most rich, rewarding, and fraught relationships, Mom & Me & Mom explores the healing and love that evolved between the two women over the course of their lives, the love that fostered Maya Angelou’s rise from immeasurable depths to reach impossible heights. Praise for Mom & Me & Mom “Mom & Me & Mom is delivered with Angelou’s trademark good humor and fierce optimism. If any resentments linger between these lines, if lives are partially revealed without all the bitter details exposed, well, that is part of Angelou’s forgiving design. As an account of reconciliation, this little book is just revealing enough, and pretty irresistible.”—The Washington Post “Moving . . . a remarkable portrait of two courageous souls.”—People “[The] latest, and most potent, of her serial autobiographies . . . [a] tough-minded, tenderhearted addition to Angelou’s spectacular canon.”—Elle “Mesmerizing . . . Angelou has a way with words that can still dazzle us, and with her mother as a subject, Angelou has a near-perfect muse and mystery woman.”—Essence

Book Mom

    Mom

    Book Details:
  • Author : Rebecca Jo Plant
  • Publisher : University of Chicago Press
  • Release : 2010-03-15
  • ISBN : 0226670236
  • Pages : 264 pages

Download or read book Mom written by Rebecca Jo Plant and published by University of Chicago Press. This book was released on 2010-03-15 with total page 264 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the early twentieth century, Americans often waxed lyrical about “Mother Love,” signaling a conception of motherhood as an all-encompassing identity, rooted in self-sacrifice and infused with social and political meaning. By the 1940s, the idealization of motherhood had waned, and the nation’s mothers found themselves blamed for a host of societal and psychological ills. In Mom, Rebecca Jo Plant traces this important shift by exploring the evolution of maternalist politics, changing perceptions of the mother-child bond, and the rise of new approaches to childbirth pain and suffering. Plant argues that the assault on sentimental motherhood came from numerous quarters. Male critics who railed against female moral authority, psychological experts who hoped to expand their influence, and women who strove to be more than wives and mothers—all for their own distinct reasons—sought to discredit the longstanding maternal ideal. By showing how motherhood ultimately came to be redefined as a more private and partial component of female identity, Plant illuminates a major reorientation in American civic, social, and familial life that still reverberates today.

Book What My Mother Gave Me

Download or read book What My Mother Gave Me written by Elizabeth Benedict and published by Algonquin Books. This book was released on 2013-04-02 with total page 233 pages. Available in PDF, EPUB and Kindle. Book excerpt: In What My Mother Gave Me, women look at the relationships between mothers and daughters through a new lens: a daughter’s story of a gift from her mother that has touched her to the bone and served as a model, a metaphor, or a touchstone in her own life. The contributors of these thirty-one original pieces include Pulitzer Prize winners, perennial bestselling novelists, and celebrated broadcast journalists. Whether a gift was meant to keep a daughter warm, put a roof over her head, instruct her in the ways of womanhood, encourage her talents, or just remind her of a mother’s love, each story gets to the heart of a relationship. Rita Dove remembers the box of nail polish that inspired her to paint her nails in the wild stripes and polka dots she wears to this day. Lisa See writes about the gift of writing from her mother, Carolyn See. Cecilia Muñoz remembers both the wok her mother gave her and a lifetime of home-cooked family meals. Judith Hillman Paterson revisits the year of sobriety her mother bequeathed to her when Paterson was nine, the year before her mother died of alcoholism. Abigail Pogrebin writes about her middle-aged bat mitzvah, for which her mother provided flowers after a lifetime of guilt for skipping her daughter’s religious education. Margo Jefferson writes about her mother’s gold dress from the posh department store where they could finally shop as black women. Collectively, the pieces have a force that feels as elemental as the tides: outpourings of lightness and darkness; joy and grief; mother love and daughter love; mother love and daughter rage. In these stirring words we find that every gift, ?no matter how modest, tells the story of a powerful bond. As Elizabeth Benedict points out in her introduction, “whether we are mothers, daughters, aunts, sisters, or cherished friends, we may not know for quite some time which presents will matter the most."

Book Tuning into Mom

Download or read book Tuning into Mom written by Michal Clements and published by Purdue University Press. This book was released on 2011-10-15 with total page 148 pages. Available in PDF, EPUB and Kindle. Book excerpt: American mothers are household CFOs, in charge of an estimated $2.45 trillion in direct spending. They are also an important influence on other family members' buying habits. Many organizations have identified moms as an important customer group, but the broad, age-based definitions these companies work with mask an array of different consumer behaviors. Written by two leading marketers, this book provides a new approach to understanding the "American Mom" market, examining the effect of age of the eldest child on women's values and attitudes to food, exercise, education, health, technology, and fashion. The authors examine the mom's influence on (or control of) the purchasing habits of children of all ages; from infants and toddlers to young adults. In doing so, it brings focus to the frequently-overlooked purchase influence of moms on teenagers. The authors combine large scale quantitative research of more than 4,700 mothers with qualitative case studies from individual participants. The authors also draw on decades of real-world experience to combine their research with implementable examples of best practice. Highly recommended for practitioners in retailing and product development, this book will also be a valuable supplemental text for college courses in consumer behavior and marketing strategy.

Book The Economy of You

Download or read book The Economy of You written by Kimberly Palmer and published by AMACOM. This book was released on 2014-01-16 with total page 269 pages. Available in PDF, EPUB and Kindle. Book excerpt: The microbusiness is huge! That’s not just a play on words but an indisputable fact that millions of budding entrepreneurs have already figured out. On top of adding to their income and creating safety nets in case the ax falls at work, they have been able to unlock their creativity and find a sense of fulfillment they never dreamed possible--or rather day-dreamed possible from their uninspiring cubicle.In The Economy of You, author and microbusiness owner herself Kimberly Palmer illuminates the everyday faces behind this growing movement, starting with her own journey. Readers will meet a deli employee who makes custom cakes at night, an instrument repairman who sells voice-overs on his website, a videographer who started a profitable publishing house on the side, and many other inspirational examples of those who have discovered how to turn their joys and hobbies into a profitable microbusiness. Interwoven in the profiles are concrete guidelines for readers looking to launch rewarding businesses of their own, including: • Tips for figuring out the ideal side gig • Ideas for keeping start-up costs low • Advice on juggling a fledgling enterprise and a full-time job • Branding and marketing basics that bring results • When and what to offer for free • And much moreYour employer can guarantee nothing but today’s wages. It’s up to YOU to build real financial stability. It’s empowering, gratifying, and now easy to do with The Economy of You.

Book In Praise of Stay at Home Moms

Download or read book In Praise of Stay at Home Moms written by Dr. Laura Schlessinger and published by Harper Collins. This book was released on 2009-04-07 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: New York Times Bestseller The internationally syndicated radio host celebrates a group of critically important yet usually overlooked women—stay-at-home moms—and offers them words of inspiration and wisdom. “I’m scared out of my mind.” Dr. Laura hears this frequently from women who know that staying home to raise their children is the right thing for their family. Building on the principles developed during her long career as a licensed Marriage and Family Therapist, Dr. Laura provides a wealth of advice and support as well as compassion and inspiration to help them attain this goal. She pays special attention to the outrageous fact that stay-at-home moms are actually controversial! Dr. Laura offers a profound and unique understanding of how important it is for many mothers to raise their own children, and how stay-at-home moms benefit society.

Book This Is All I Got

    Book Details:
  • Author : Lauren Sandler
  • Publisher : Random House Trade Paperbacks
  • Release : 2021-05-25
  • ISBN : 039958997X
  • Pages : 353 pages

Download or read book This Is All I Got written by Lauren Sandler and published by Random House Trade Paperbacks. This book was released on 2021-05-25 with total page 353 pages. Available in PDF, EPUB and Kindle. Book excerpt: A NEW YORK TIMES NOTABLE BOOK • From an award-winning journalist, a poignant and gripping immersion in the life of a young, homeless single mother amid her quest to find stability and shelter in the richest city in America LONGLISTED FOR THE PEN/JEAN STEIN BOOK AWARD • “Riveting . . . a remarkable feat of reporting.”—The New York Times Camila is twenty-two years old and a new mother. She has no family to rely on, no partner, and no home. Despite her intelligence and determination, the odds are firmly stacked against her. In this extraordinary work of literary reportage, Lauren Sandler chronicles a year in Camila’s life—from the birth of her son to his first birthday—as she navigates the labyrinth of poverty and homelessness in New York City. In her attempts to secure a safe place to raise her son and find a measure of freedom in her life, Camila copes with dashed dreams, failed relationships, the desolation of abandonment, and miles of red tape with grit, humor, and uncanny resilience. Every day, more than forty-five million Americans attempt to survive below the poverty line. Every night, nearly sixty thousand people sleep in New York City-run shelters, 40 percent of them children. In This Is All I Got, Sandler brings this deeply personal issue to life, vividly depicting one woman's hope and despair and her steadfast determination to change her life despite the myriad setbacks she encounters. This Is All I Got is a rare feat of reporting and a dramatic story of survival. Sandler’s candid and revealing account also exposes the murky boundaries between a journalist and her subject when it becomes impossible to remain a dispassionate observer. She has written a powerful and unforgettable indictment of a system that is often indifferent to the needs of those it serves, and that sometimes seems designed to fail. Praise for This Is All I Got “A rich, sociologically valuable work that’s more gripping, and more devastating, than fiction.”—Booklist “Vivid, heartbreaking. . . . Readers will be moved by this harrowing and impassioned call for change.”—Publishers Weekly “A closely observed chronicle . . . Sandler displays her journalistic talent by unerringly presenting this dire situation. . . . An impressive blend of dispassionate reporting, pungent condemnation of public welfare, and gritty humanity.” —Kirkus Reviews

Book Defining Wealth for Women   n   Peace  Purpose  and Plenty of Cash

Download or read book Defining Wealth for Women n Peace Purpose and Plenty of Cash written by Bonnie Koo and published by Lioncrest Publishing. This book was released on 2022-01-11 with total page 148 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the outside, you have it all: the advanced degree and fulfilling career, the loving family and nice home. But inside, it's a different story. Student loans and credit card debt still follow you around, and living paycheck to paycheck feels like you've missed an important memo only your financially free counterparts received. You're relying on the next promotion and big raise to feel better about your finances, but what if making more money isn't the solution you need? What if you could have all the money you want with a few simple adjustments? Changing your financial status-like many things in life-is mind over matter: The way you think about money impacts the amount of money you have. In Defining Wealth for Women, Bonnie Koo, MD, shows you why everything you've ever learned about money is probably wrong. She reveals the common misconceptions and limiting beliefs that many professional women have when it comes to money, helping you see what's possible when you break through the self-imposed ceiling. Even if you've never struggled with finances, this book helps you take your financial status to the next level and make your money work for you.

Book Generation Earn

Download or read book Generation Earn written by Kimberly Palmer and published by Ten Speed Press. This book was released on 2010-10-12 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: As a young professional today, you are part of a generation with greater earning power and more advanced degrees than preceding ones—along with a fresh, holistic outlook on financial success. Yes, you might have taken out more debt than previous generations, but that doesn’t mean you’re a slacker living off credit cards and takeout as media pundits would have people believe. Kimberly Palmer, the Alpha Consumer columnist for US News & World Report, frequently receives questions from twenty-, thirty-, and forty-something readers like you about making smart, sustainable life choices, including: What should I be doing with my savings? • Should I take on freelance jobs? • Where should I invest my money? • Should I buy a house or keep renting? • Does it make sense to share a mortgage with my significant other? • Can I afford a baby? • How can I support the causes I believe in? • Should I start a nonprofit? In Generation Earn, Palmer answers these questions—and many more—in three parts. Part one centers on the self, covering professional goals, personal spending, debt management, and investing. Part two focuses on creating a home, including renting, mortgages, marriage, and saving for baby. Part three addresses the world at large, including green spending, sustainable donating, and supporting nonprofits. Add it all up and you have a plan for every major decision you’ll have to make to create a successful life.

Book The Kickass Single Mom

Download or read book The Kickass Single Mom written by Emma Johnson and published by Penguin. This book was released on 2017-10-17 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: When Emma Johnson's marriage ended she found herself broke, pregnant, and alone with a toddler. Searching for the advice she needed to navigate her new life as a single professional woman and parent, she discovered there was very little sage wisdom available. In response, Johnson launched the popular blog Wealthysinglemommy.com to speak to other women who, like herself, wanted to not just survive but thrive as single moms. Now, in this complete guide to single motherhood, Johnson guides women in confronting the naysayers in their lives (and in their own minds) to build a thriving career, achieve financial security, and to reignite their romantic life—all while being a kickass parent to their kids. The Kickass Single Mom shows readers how to: • Build a new life that is entirely on their own terms. • Find the time to devote to health, hobbies, friendships, faith, community and travel. • Be a joyful, present and fun mom, and proud role model to your kids. Full of practical advice and inspiration from Emma's life, as well as other successful single moms, this is a must-have resource for any single mom.

Book That Kind of Mother

    Book Details:
  • Author : Rumaan Alam
  • Publisher : HarperCollins
  • Release : 2018-05-08
  • ISBN : 0062667629
  • Pages : 304 pages

Download or read book That Kind of Mother written by Rumaan Alam and published by HarperCollins. This book was released on 2018-05-08 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: NAMED A RECOMMENDED BOOK OF 2018 BY: Buzzfeed • The Boston Globe • The Millions • InStyle • Southern Living • Vogue • Popsugar • Kirkus • The Washington Post • Library Journal • Real Simple • NPR “With his unerring eye for nuance and unsparing sense of irony, Rumaan Alam’s second novel is both heartfelt and thought-provoking.” — Celeste Ng, author of Little Fires Everywhere From the bestselling author of Leave the World Behind, a novel about the families we fight to build and those we fight to keep Like many first-time mothers, Rebecca Stone finds herself both deeply in love with her newborn son and deeply overwhelmed. Struggling to juggle the demands of motherhood with her own aspirations and feeling utterly alone in the process, she reaches out to the only person at the hospital who offers her any real help—Priscilla Johnson—and begs her to come home with them as her son’s nanny. Priscilla’s presence quickly does as much to shake up Rebecca’s perception of the world as it does to stabilize her life. Rebecca is white, and Priscilla is black, and through their relationship, Rebecca finds herself confronting, for the first time, the blind spots of her own privilege. She feels profoundly connected to the woman who essentially taught her what it means to be a mother. When Priscilla dies unexpectedly in childbirth, Rebecca steps forward to adopt the baby. But she is unprepared for what it means to be a white mother with a black son. As she soon learns, navigating motherhood for her is a matter of learning how to raise two children whom she loves with equal ferocity, but whom the world is determined to treat differently. Written with the warmth and psychological acuity that defined his debut, Rumaan Alam has crafted a remarkable novel about the lives we choose, and the lives that are chosen for us.

Book Would You Do That to Your Mother

Download or read book Would You Do That to Your Mother written by Jeanne Bliss and published by Penguin. This book was released on 2018-05-08 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: Customer experience pioneer Jeanne Bliss shows why “Make Mom Proud” companies outperform their competition. Her 5-step guide to customer experience and culture transformation makes this achievement possible. Bliss urges companies to make business personal to earn ardent fans and admirers, by focusing on one deceptively simple question: "Would you do that to your mother?" “Make Mom Proud” companies give customers the treatment they desire, and employees the ability to deliver it. They turn “gotcha” moments into “we’ve got your back” moments by rethinking business practices, and they enable employees to be part of the solution to fix customer frustrations. Bliss scoured the marketplace seeking companies who excel at living their core values, grounded in what we all learned as kids. She offers a five-step plan for evaluating your current behaviors and implementing actions at every level of the organization. Step 1. “Be the Person I Raised You to Be” Understand how you are hiring, developing and trusting employees to bring the best version of themselves to work. Vail resorts, for example, the world's largest ski resort operator, banned the three words "Our policy is..." from their vocabulary, freeing employees to take spirited actions to deliver "the experience of a lifetime." Step 2. “Don’t Make Me Feed You Soap” Learn the eight key frustrations that bind us as customers (waiting, fear, anxiety, the black hole of no communication, etc.) and how to apply actions from companies who are delivering a seamless, frictionless and easy experience. Step 3. “Put Others Before Yourself” Determine if your focus is on helping customers achieve their goals – and evaluate how that is fueling your growth. Canada's Mayfair Diagnostics, for example, spent over a year studying the emotions of patients entering an imaging clinic, so they could redesign their welcome to deliver warmth and caring over procedure and process. The newly designed clinic achieved profitability in record time. Step 4. “Take the High Road” Learn how companies who do the right thing rise above the competition. Virgin Hotels, for example, named #1 U.S. hotel by Conde Nast Reader's Choice Awards, walked away from price gouging at the mini bar, so you'll never pay more for that Snickers bar than what you'd pay at the corner market. Step 5. “Stop the Shenanigans!” Evaluate your current company behaviors and identify the key actions that you can begin immediately. With 32 case studies and examples from more than 85 companies, this is a practical and easy to follow guide for your experience and culture transformation. Filled with comics to snapshot our experiences as customers, a “mom lens” to reflect continuously on your performance, and a “make-mom-proud-ometer” quiz – the book makes Bliss’s approach accessible and approachable. Join the movement to #MakeMomProud by applying this book across your organization. Whether you're contemplating your company's returns policy, its social media presence, or its big-picture strategy, this approach will help your company anticipate both employee and customer needs, extend patience, and show respect at all times.