Download or read book Sell the Brand First written by Dan Stiff and published by . This book was released on 2006 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Sell the Brand First How to Sell Your Brand and Create Lasting Customer Loyalty written by Dan Stiff and published by McGraw Hill Professional. This book was released on 2010-06-07 with total page 286 pages. Available in PDF, EPUB and Kindle. Book excerpt: A brand has the tremendous power to create a positive experience that will resonate with your customers. So why do you-and most other salespeople- focus on selling your product or service, but not on selling your brand? Sell the Brand First reveals a fresh, highly effective way to close the sale: by selling to your customers from brand strength. Corporate trainer and brand selling specialist Dan Stiff shares his proven Brand Staircase Method-a four-step process that shows you how to hone in on your customers' mind-sets, create sales pitches based on how your brand fits into your consumers' lifestyles, and fully satisfy the trade buyers' needs and expectations. Even the most experienced salespeople tend to simply adopt their marketing department's version of their brand. Stiff helps you become a “Brand Ambassador” by making your brand your own, finding the emotional connection between your customer and your brand, and speaking “Brand Language” to serve buyers' needs. The Brand Staircase gives you the tools you need to Discover the inherent value in your brand and sell from it Avoid “hollow brand promises” and break through the “glass ceiling of price” Build on marketing efforts to leverage your brand's identity and positioning in the marketplace Stiff illustrates key points through practical selling experience at NCR, DeWALT, and Black & Decker. He combines that knowledge with engaging real-life case studies and proven examples from Fortune 500 companies within multiple industries. His sample dialogues and common brand examples in the marketplace make selling the brand come alive. Whether you're selling B2B or B2C, or you're a sales manager leading the charge, Sell the Brand First will change the way you look at selling and the way you sell for the better-and for good!

Download or read book Selling Luxury written by Robin Lent and published by John Wiley & Sons. This book was released on 2009-05-27 with total page 180 pages. Available in PDF, EPUB and Kindle. Book excerpt: Selling high-end luxury creations requires a different set of skills than does traditional selling. Clients have high expectations for the service they receive and base their purchasing decisions more on emotion and desire than practical need. Whether you are selling diamond bracelets or sports cars, the key to concluding the sale lies in how well you sell rather than what you sell. In Selling Luxury, Robin Lent and Geneviève Tour explore every component of luxury sales and offer proven, practical strategies for connecting with customers. Rather than sales associates, the luxury market calls for “Sales Ambassadors” who represent the brand with distinction. Sales Ambassadors understand how to connect with customers by discovering their unique motivational desires. This requires a multitude of specialized skills: passion, perseverance, empathy, daring, and curiosity. Through personalized service each and every time, Sales Ambassadors are able to build trust, brand loyalty, and lasting customer relationships. If you want to succeed in the luxury sales universe, Selling Luxury is for you. You’ll pick up the skills and approaches that work everyday in a multitude of situations. You’ll learn how to: Connect emotionally with customers Exceed your customers’ expectations Turn every customer contact into a brand experience Personalize your customer service Learn about customers through observing and discovery Create the desire to purchase Deal positively with customer objections Build a relationship of trust and brand loyalty The universe of luxury is no place for traditional hard-sell tactics. Instead, you have to subtly adapt to your customer in a deeper way. Doing so takes a truly personal touch. Selling Luxury shows you how to develop these skills and make them a key part of your own unique selling style.

Download or read book Building Brands Directly written by Stewart Pearson and published by Springer. This book was released on 2016-07-27 with total page 445 pages. Available in PDF, EPUB and Kindle. Book excerpt: New competition, technology and economics have changed the behaviour of markets and the practice of marketing. Customers are more discerning, and demand more quality, service and choice. Established brands are under threat. New brands are tougher than ever to build. How to create business value by sustaining existing brands and building new brands is the priority of our major business leaders, the managers to whom they entrust their brands and the students who are the brand stewards of the future. In this book Stewart Pearson explains how to build your brands directly: by investing in the loyalty of your customers and explains the commercial realities behind today's marketing headlines.

Download or read book Never Lose a Customer Again written by Joey Coleman and published by Penguin. This book was released on 2018-04-03 with total page 370 pages. Available in PDF, EPUB and Kindle. Book excerpt: Award-winning speaker and business consultant Joey Coleman teaches audiences and companies all over the world how to turn a one-time purchaser into a lifelong customer. Coleman's theory of building customer loyalty isn't about focusing on marketing or closing the sale: It's about the First 100 Days® after the sale and the interactions the customer experiences. While new customers experience joy, euphoria, and excitement, these feelings quickly shift to fear, doubt, and uncertainty as buyer's remorse sets in. Across all industries, somewhere between 20%-70% of newly acquired customers will stop doing business with a company with the first 100 days of being a new customer because they feel neglected in the early stages of customer onboarding. In Never Lose a Customer Again, Coleman offers a philosophy and methodology for dramatically increasing customer retention and as a result, the bottom line. He identifies eight distinct emotional phases customers go through in the 100 days following a purchase. From an impulse buy at Starbucks to the thoughtful purchase of a first house, all customers have the potential to experience the eight phases of the customer journey. If you can understand and anticipate the customers' emotions, you can apply a myriad of tools and techniques -- in-person, email, phone, mail, video, and presents -- to cement a long and valuable relationship. Coleman's system is presented through research and case studies showing how best-in-class companies create remarkable customer experiences at each step in the customer lifecycle. In the "Acclimate" stage, customers need you to hold their hand and over-explain how to use your product or service. They're often too embarrassed to admit they're confused. Take a cue from Canadian software company PolicyMedical and their challenge of getting non-technical users to undergo a complex installation and implementation process. They turned a series of project spreadsheets and installation manuals into a beautiful puzzle customers could assemble after completing each milestone. In the "Adopt" stage, customers should be welcomed to the highest tier of tribal membership with both public and private recognitions. For instance, Sephora's VIB Rogue member welcome gift provides a metallic membership card (private recognition) and a members-only shade of lipstick (for public display). In the final stage, "Advocate," loyal customers and raving fans are primed to provide powerful referrals. That's how elite entrepreneurial event MastermindTalks continues to sell-out their conference year after year - with zero dollars spent on marketing. By surprising their loyal fans with amazing referral bonuses (an all-expenses paid safari?!) they guarantee their community will keep providing perfect referrals. Drawing on nearly two decades of consulting and keynoting, Coleman provides strategies and systems to increase customer loyalty. Applicable to companies in any industry and of any size (whether measured in employee count, revenue, or total number of customers), implementing his methods regularly leads to an increase in profits of 25-100%. Working with well-known clients like Hyatt Hotels, Zappos, and NASA, as well as mom-and-pop shops and solo entrepreneurs around the world, Coleman's customer retention system has produced incredible results in dozens of industries. His approach to creating remarkable customer experiences requires minimal financial investment and will be fun for owners, employees, and teams to implement. This book is required reading for business owners, CEOs, and managers - as well as sales and marketing teams, account managers, and customer service representatives looking for easy to implement action steps that result in lasting change, increased profits, and lifelong customer retention.

Download or read book How to Sell Anything to Anybody Become a Lion of Marketing written by Jasper Caprese and published by Online Trendy Store. This book was released on with total page 71 pages. Available in PDF, EPUB and Kindle. Book excerpt: The art of selling anything to anyone requires a deep understanding of your target market, a compelling value proposition, and a well-thought-out marketing strategy. In this book, "How to Sell Anything to Anybody: Become a Lion of Marketing", you will learn how to identify your ideal customer, create a unique selling point, and develop a marketing mix that resonates with your target market. A strong brand identity and a compelling message are essential elements of any successful marketing campaign. You will learn how to craft a story that sells and write effective copy that persuades your target audience to take action. By utilizing a variety of marketing channels, including traditional, digital, and influencer marketing, you can reach a wider audience and increase your visibility. Customer reviews and testimonials play a critical role in building trust and credibility with potential customers. You will learn how to encourage customers to leave reviews, turn negative reviews into opportunities, and leverage the power of word-of-mouth marketing to drive sales. Closing the sale and building customer loyalty are two critical aspects of any successful business. In this book, you will learn how to close the sale and create a lasting relationship with your customers. You will also learn how to measure your results, track key metrics, and continuously improve your marketing efforts to achieve better results over time. Whether you are an experienced marketer or just starting out, "How to Sell Anything to Anybody: Become a Lion of Marketing" provides practical tips and expert advice to help you succeed in any industry. Whether you are selling products, services, or ideas, this book will help you become a guru of marketing and achieve your business goals.

Download or read book The Customer Loyalty Loop written by Noah Fleming and published by Red Wheel/Weiser. This book was released on 2016-11-21 with total page 233 pages. Available in PDF, EPUB and Kindle. Book excerpt: How do you grow a truly sustainable business in the hypercompetitive 21st century? By using the practical, psychology-based strategies in this book to dive into the mind of your customer and enhance your business’s customer experience by creating “buying loops” that keep your customers coming back for more. The Customer Loyalty Loop includes proven, science-backed secrets for building legions of loyal customers who will become evangelists for your business, buy from you repeatedly, and actually enjoy doing business with you. You will learn a wide variety of simple but powerfully effective strategies, such as: How to stop using gimmicks and trick promotions to encourage repeat business, and what to do instead that will keep your customers coming back for more. How to use the “Butler Secret” to achieve results superior to any marketing campaign or promotion you’ll ever dream up. Why providing the best customer service isn’t enough anymore, and what you must do instead if you want your business to keep growing in the 21st century. The “Bentley Strategy” that will immediately and dramatically increase customer loyalty to your business. And many more proven tactics and strategies.

Download or read book It s Not What You Sell It s How You Sell It Outshine Your Competition Create Loyal Customers written by Michael Saraf and published by Lulu.com. This book was released on 2014-12-15 with total page 149 pages. Available in PDF, EPUB and Kindle. Book excerpt: Whether you own a business, help manage one, or work in sales and marketing, you'll achieve more when you focus on how you sell instead of what you sell. Michael Saraf, a sales and marketing professional with more than twenty years of experience helping individuals and organizations succeed, walks you through a different approach to win more business from customers. Learn how to: - build a sales and marketing program that speaks to your target audience; - take advantage of open doors left behind by competitors; - boost "mind share" in order to get more market share; - deliver value repeatedly by focusing on the little things. You'll also come to understand the most important element that keeps underperforming companies from becoming good and good companies from becoming great-and that's service. When you treat service as the umbrella over everything, including the product, you'll develop stronger relationships with customers and get to the promised land of customer loyalty.

Download or read book Keep Your Customers written by Ali Cudby and published by Morgan James Publishing. This book was released on 2020-01-07 with total page 213 pages. Available in PDF, EPUB and Kindle. Book excerpt: This fresh take on retention and revenue is “a useful guide to long-term customer loyalty that’s engaging, insightful and actionable . . . a fast, easy read” (Jonathan Tower, Managing Partner, Catapult VC). It costs 5 to 25 times more for companies to acquire a new customer versus retaining an existing one. That means a company’s process to keep its customers is tied directly to its revenue and profitability. In Keep Your Customers, Ali Cudby provides insights from business leaders, beginning with legendary executive Kay Koplovitz. The book goes on to offer real-world consumer behavior stories, business best practices, and CEO-led case studies in industries ranging from technology (ClusterTruck, PERQ), consumer packaged goods (Soapbox), and retail (Esprit de la Femme, Urban Stems). Interviews with renowned venture capitalists Mark Suster and Kara Nortman of Upfront Ventures, Square Capital executive Jackie Reses, and indie musician Craig Wedren, former Shudder to Think frontman and Yellowjackets composer, are also featured. Keep Your Customers is based on a proven process that has helped companies around the world improve the lifetime value of their clients. Keep Your Customers shares a fresh perspective on the old problem of customer relations. It jumps straight into practical strategies and actionable tactics to bring loyalty marketing to life for large and small businesses alike. Ali Cudby shares how to set up customer engagement for loyalty with a company culture to support it; grow without being stuck in the endless grind of new customer acquisition; and build the most powerful asset for any enterprise—a loyal, long-term, and lucrative customer base.

Download or read book Branding and Marketing written by Gavin Turner and published by Erwin Ronel Cruz. This book was released on 2019-05-17 with total page 155 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you want to discover how to build your brand and establish brand loyalty on social media for more sales, then keep reading... Did you know: -The brand worth the most in the entire world is Alphabet—better known as Google, and it`s worth $286 billion. -It takes 5 to 7 impressions to produce a fragment of brand awareness. -It takes just 10 seconds for people to form an impression of your brand. When people see the most popular brands, they form a mental shortcut associating their brands to the qualities the company's products and services are known for. For example, when buyers see the Apple logo printed on a smartphone, they're likely thinking "functional to use" and "reliable" which leads them to buy the product. Unfortunately, to think that just creating a cool looking logo for their website would immediately translate to sales is not the case; it takes a strategical approach to build a brand that buyers would love and continue coming back to. Aside from strategic planning, building a brand also means promoting it to where your target audience is. Gary Vee always says "If you're not putting relevant content in relevant places, you don't exist." Did you know that: The average person spends 142 minutes of their day using social media. In 2019, there were 3.8 billion social media users. On average, people have 7.6 social media accounts. It is no surprise, social media is the most lucrative and beneficial marketplace to target and create your audience. This is why social media is the key to exposure for big brands as well as small brands. In this complete step-by-step guide, Branding and Marketing: Practical Step-by-Step Strategies on How to Build your Brand and Establish Brand Loyalty using Social Media Marketing to Gain More Customers and Boost your Business, you will discover: -The single most critical element in your branding that leaves a lasting impression for buyers -How to build the "golden gate bridge" of alignment between your business and your branding objectives so it leads to more sales -The difference between 'marketing' and 'branding' and which of these two methods is more efficient and valuable for your business -The 4 most important social media networks to use to promote your brand -The common mistake that almost all businesses make when posting content on social media -How to portray your vision through a brand image that people will love, share and stick to ...and much, much more! Added BONUS: Includes a Bonus Chapter on the crucial time when rebranding is necessary to maintain business success Scroll up and click the "Buy Now" button to instantly increase your sales by building your brand for your customer.

Download or read book Branding For Dummies written by Bill Chiaravalle and published by John Wiley & Sons. This book was released on 2011-03-01 with total page 386 pages. Available in PDF, EPUB and Kindle. Book excerpt: Why do consumers pay a premium for a Dell or Hewlett-Packard laptop, when they could get a generic machine with similar features for a lower price? The answer lies in the power of branding. A brand is not just a logo. It is the image your company creates of itself, from your advertising look to your customer interaction style. It makes a promise for your business, and that promise becomes the sticking point for customer loyalty. And that loyalty and trust is why, so to speak, your laptops sell and your competitors’ don’t. Whatever your business is, whether it’s large or small, global or local, Branding For Dummies gives you the nuts and bolts know-how to create, improve, or maintain a brand. This plain-English guide will help you brand everything from products to services to individuals. It gives you step-by-step advice on assembling a top-notch branding team, positioning your brand, handling advertising and promotion, avoiding blunders, and keeping your brand viable, visible, and healthy. You’ll get familiar with branding essentials like: Defining your company’s identity Developing logos and taglines Launching your brand marketing plan Managing and protecting your brand Fixing a broken brand Making customers loyal brand champions Filled with easy-to-navigate icons, charts, figures, top ten lists, and humor, Branding For Dummies is the straight-up, jargon-free resource for making your brand stand out from the pack—and for positioning your business to reap the ensuing rewards.

Download or read book Seduce Your Customers written by Kerry Szymanski and published by . This book was released on 2014-03 with total page 200 pages. Available in PDF, EPUB and Kindle. Book excerpt: Believe it or not, marketing is a lot like dating. In this witty and accessible book, aspiring entrepreneurs will find an innovative new model for marketing success... one that parallels the stages of romantic relationships. Fashioned around "The Dating Lifecycle Curve," Seduce Your Customers will show you how to develop highly successful marketing strategies. Learn how to attract new customers during the "Love at First Sight" phase; how to avoid an "Affair" or a "One-Night Stand"; and how to live happily ever after in a blissful "Marriage" with your most loyal customers. Seduce Your Customers provides you with tools to: -Identify and attract your target customer -Increase sales by boosting retention rates -Implement effective loyalty programs -Study your competition to prevent the dreaded "affair" -Analyze your own business to avoid customers "divorcing" your brand -Manage your overall marketing efforts more efficiently

Download or read book How to Sell Online written by Christer Holloman and published by Pearson UK. This book was released on 2016-11-17 with total page 243 pages. Available in PDF, EPUB and Kindle. Book excerpt: THE ALL-IN-ONE GUIDE TO GROWING YOUR ONLINE BUSINESS. Christer Holloman, the bestselling author and The Guardian technology expert, has lined up the leaders behind some of the most successful online retailers, and those that advise them, to reveal their best kept secrets on how to grow your online retail business. • Discover how to grow your online business for short, medium and long term growth • Find out how to acquire, retain and understand your customers • Use cost-effective sales, marketing and social media to build revenue and profile • Understand how to shape the customer journey and convert browsers into buyers • Ensure technology works for you by using the right platforms and software Visit www.sell-online.co for free extra material such as top tips, downloadable case studies, and video interviews with the leaders featured in the book and more. Make sure your online presence is searchable, usable, buyable and profitable with How to Sell Online.

Download or read book If You Sell You Lose The Value First Approach to Digital Marketing written by Jared VanderMeer and published by . This book was released on 2020-08-31 with total page 170 pages. Available in PDF, EPUB and Kindle. Book excerpt: Jared VanderMeer's debut book is a step-by-step exploration of how to add value to your brand by changing your approach to digital marketing. Critics have said IF YOU SELL, YOU LOSE is a controversial title. After all, we're all in business to make sales. If that's what you're thinking, you're not wrong. However, we all tend to make the mistake of equating the action of selling with the result of making sales. Find out how top brands sell millions of products each year without making hard pitches in their marketing. Build your Brand Why aren't your social media posts getting engagement? How can you grow a following organically? What do you need to do next to become a household name brand? Business owners have asked, and here are the straight, down-to-earth answers. If you're new to marketing, this book will teach you where to start and how to build up online value for your brand. If you've been marketing for a while and you're not getting results, you'll learn how to rewire your strategy to amplify your outcomes. Value-Based Brand Management For centuries, sales and selling have gone hand in hand. The digital world we live in has shifted that pairing. Audiences are hyperaware of sales pitches, making them less and less effective. The latest research shows that brands that build value retain value. The only way to hook people on your brand and keep them there is by constantly adding value through your digital marketing. Online audiences are hungry for valuable content. This gives us the power (and the potential) to connect more deeply. Digital Artistry - the combination of stories, emotion, and problem-solving in content - is just one of the ways we can speak directly to audiences through value-first marketing. If You Sell, You Lose offers takeaways for building a value-based brand. Walk through examples of major brands that have kept up with new demands for value in digital marketing - and the brands that haven't. Learn how to transform your sales pitches into value-creating machines for your business. Digital Marketing Book A digital marketing book that breaks the mold. Learn not only about social media marketing, but about the entire content map that helps generate online and brick and mortar sales. Whether you're an expert running a marketing agency or a small business owner trying to get to the next level, this book has something to teach you about branding using a value-first approach. Crack this book open wide to learn: Why offering value through marketing brings long-term value to the business. Which brands are building sales without pushing sales, and how they're doing it. When to invest in ads, social, and video content. What digital artistry is and how it's changing the face of marketing. Why video is king in content and how to use it daily to add value for your brand. About the Author Jared VanderMeer is a digital marketing specialist, public speaker, and entrepreneur. He's also the creative muse and pioneering spirit behind Magnolias Consulting Group. From podcasting and videos to blogs and books, Jared is dedicated to driving home the importance of value-based marketing in our modern digital era.

Download or read book How to create Mental Triggers to sell every day Master the Science Behind Persuasion written by Digital World and published by Digital World. This book was released on 2024-07-05 with total page 68 pages. Available in PDF, EPUB and Kindle. Book excerpt: Tired of mediocre sales results? Wanting to turn your business into a magnet for loyal customers? In this series of practical and revealing ebooks, you will have access to an arsenal of advanced strategies and techniques to boost your sales to new heights and build lasting relationships with your customers. Throughout the series, you will: Unlock the secrets of consumer psychology: Understand the motivations and triggers that drive purchasing decisions and learn how to create irresistible messages that convert leads into loyal customers. Master foolproof prospecting techniques: Discover how to find your ideal customers, even in competitive markets, and build a solid foundation of qualified leads. Improve your communication skills: Learn to communicate with clarity, persuasion and empathy, creating genuine connections with your customers and building the trust necessary to close sales. Monetize your knowledge and skills: Transform yourself into a sales expert and explore lucrative opportunities to offer your services as a consultant or mentor. Each ebook in the series offers: Practical, actionable content: Proven tips and strategies you can immediately implement in your business. Real examples and case studies: Learn from the experiences of successful salespeople and replicate their results. Valuable tools and resources: Templates, checklists and scripts to help you implement strategies. Personalized guidance: Access to an exclusive group to answer questions and receive personalized support. Whether you are a beginner or an experienced seller, this ebook series is the key to your success. Invest in your future and become a sales master! Secure your complete series today and take the first step towards mastering the art of selling and building customer loyalty!

Download or read book Capture the Mindshare and the Market Share Will Follow written by L. Gill and published by Springer. This book was released on 2017-03-08 with total page 235 pages. Available in PDF, EPUB and Kindle. Book excerpt: Capture the Mindshare and the Market Share Will Follow reveals how strong branding creates awareness, provides authentic value, motivates others to act, and builds long-term customer loyalty based on trust and respect. Author Libby Gill helps businesses define and articulate their unique brand promise by exploring case studies and client success stories to help readers master the Six Core Mindshare Methods, including concepts to Clarify, Commit, Collaborate, Connect, Communicate, and Contribute.Readers will see their relationships deepen, opportunities expand, and careers flourish as they learn to differentiate themselves in a competitive environment by promising and delivering massive value.

Download or read book Create a Brand That Inspires written by F. Joseph LePla and published by AuthorHouse. This book was released on 2012-05-04 with total page 235 pages. Available in PDF, EPUB and Kindle. Book excerpt: It takes strength to compete. Becoming a well-known and well-regarded brand enhances a companys strength. Internal brandingespecially in service industriesis essential for longevity, great competitive strength, and high financial value. Driven by a shared, authentic corporate culture and guided by top management, employees will build brand value in all their actions and interactions every day. Create a Brand That Inspires: How to Sell, Organize, and Sustain Internal Branding effectively addresses three core brand management challenges in readers organizations: selling the brand to senior management, organizing the brand on all management levels, and living the brand within each of the companys internal communities. The book includes sixteen international case studies complete with pictures, interviews and examples from a wide range of industries. The long-term, hands-on experience of the co-authors and their unique perspectives on how to successfully develop and manage internal branding make this study a rewarding read for executives, managers and team leaders.