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EBookClubs

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Book Self Help Tech Support

Download or read book Self Help Tech Support written by Monica Oboagwina and published by AuthorHouse. This book was released on 2009 with total page 86 pages. Available in PDF, EPUB and Kindle. Book excerpt: Many times helpdesks have limited staff to handle the high volume of support calls. This can result in higher hold times or delays in answering your technical questions. The answer may be as simple as restarting the computer. Having the knowledge of simple technical tools will help you avoid long hold times or a long conversation. Not only do you save yourself from frustration from long tech support calls but you also get your computer up and running quicker.

Book Self Help and Support Groups

Download or read book Self Help and Support Groups written by Linda Farris Kurtz and published by SAGE. This book was released on 1997-02-04 with total page 252 pages. Available in PDF, EPUB and Kindle. Book excerpt: She provides practical advice and direction to professionals for working with these groups while analyzing self-help/support organizations on three different levels - in terms of the groups themselves, the groups' members, and the practitioner's interaction with the groups. In addition, this comprehensive volume discusses the most prominent representative associations as examples of different types of groups, including Alcoholics Anonymous, Recovery, Inc., National Alliance for the Mentally Ill, and the Alzheimer's Association. It also examines the rise of telephone and on-line self-help, considering the advantages, and disadvantages of this style of group interaction.

Book Best Practices in Customer Service

Download or read book Best Practices in Customer Service written by John A. Woods and published by AMACOM Div American Mgmt Assn. This book was released on 1999 with total page 436 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Book Health Online

    Book Details:
  • Author : Tom Ferguson
  • Publisher : Da Capo Lifelong Books
  • Release : 1996-03-13
  • ISBN : 9780201409895
  • Pages : 0 pages

Download or read book Health Online written by Tom Ferguson and published by Da Capo Lifelong Books. This book was released on 1996-03-13 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Health Online turns a computer into your most important health tool. For newcomers, it makes going online easy by explaining e-mail and showing what's on the big commercial online services. Later chapters explore Internet mailing lists, newsgroups, and World Wide Web pages. Even online veterans will benefit from the book's listings of hundreds of health resources, especially self-help support groups. Health Online finds the healing power of electronic networks not in technology or data, but in the worldwide community of people helping each other.

Book Business

    Book Details:
  • Author : 布卢姆斯伯里出版公司
  • Publisher : 中信出版社
  • Release : 2003
  • ISBN : 9787800736599
  • Pages : 2176 pages

Download or read book Business written by 布卢姆斯伯里出版公司 and published by 中信出版社. This book was released on 2003 with total page 2176 pages. Available in PDF, EPUB and Kindle. Book excerpt: 责任者取自版权页。

Book Agriculture  Rural Development  Food and Drug Administration  and Related Agencies Appropriations for 2002

Download or read book Agriculture Rural Development Food and Drug Administration and Related Agencies Appropriations for 2002 written by United States. Congress. House. Committee on Appropriations. Subcommittee on Agriculture, Rural Development, Food and Drug Administration, and Related Agencies and published by . This book was released on 2001 with total page 1136 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Book Self Service in the Internet Age

Download or read book Self Service in the Internet Age written by David Oliver and published by Springer Science & Business Media. This book was released on 2009-03-02 with total page 282 pages. Available in PDF, EPUB and Kindle. Book excerpt: Dave Oliver, Celia Romm and Fay Sudweeks This book follows previous texts: Celia Romm and Fay Sudweeks (eds) (1998), Doing Business Electronically: A Global Perspective of Electronic Commerce, and Fay Sudweeks and Celia Romm (eds) (1999) Doing Business on the Internet: Opportunities and Pitfalls. Not only is this current book about doing something, but it also aims to present insights into how electronic commerce impacts upon the lives of everyday people; in other words, how electronic commerce is received, as well as how it is ‘done’. Accessing the Internet on a regular basis has become an established activity for many people. This activity gives academics and researchers the opportunity to observe and study the nature and effects of this engagement in society. The influence of the Internet in our social fabric also provides the incentive for organizations to implement a web presence. As expressed in the title Self-Service on the Internet: Expectations and Experiences, we aim to present the expectations or reasons for the availability of various services on the Internet, and social responses to these developments, i. e. the experiences. These are the two main dimensions to the chapters presented in this book. The major component in the title is self-service on the Internet. The term electronic commerce is too restrictive for our purpose as it tends towards commercial overtones, which do not especially concern us.

Book Self Care for Busy Professionals  Simple Strategies for Managing Stress and Burnout

Download or read book Self Care for Busy Professionals Simple Strategies for Managing Stress and Burnout written by Shu Chen Hou and published by KOKOSHUNGSAN®. This book was released on with total page 113 pages. Available in PDF, EPUB and Kindle. Book excerpt: Unlock a Healthier, Happier You with "Self-Care for Busy Professionals" Are you a busy professional caught in the relentless whirlwind of work, life, and endless responsibilities? Do you often find yourself teetering on the brink of burnout, craving balance, and searching for the key to lasting well-being? Look no further! Introducing "Self-Care for Busy Professionals: Simple Strategies for Managing Stress and Burnout." This groundbreaking book is your ticket to a healthier, happier you—a guide that empowers you to navigate the chaos of modern life while nurturing your physical, mental, and emotional well-being. Why You Need Self-Care Now More Than Ever In today's fast-paced world, stress and burnout are more prevalent than ever. The demands of career, family, and personal aspirations can leave us depleted, drained, and desperately seeking relief. "Self-Care for Busy Professionals" is your lifeline in this sea of demands. It offers a lifeline to those seeking balance and resilience. What Makes This Book Unique? Comprehensive Approach: This book isn't just another self-help guide. It's a comprehensive approach to well-being. We explore the multifaceted dimensions of self-care, from mindfulness to nutrition, from sleep to exercise, and beyond. Real-World Strategies: Our strategies are designed for busy professionals by experienced experts who understand the daily challenges you face. These aren't abstract theories; they are practical, actionable solutions you can implement immediately. Balancing Act: Discover how to balance your career ambitions with self-care, ensuring you can thrive both personally and professionally. It's not about choosing one over the other; it's about finding harmony. Sustainability: We don't just provide short-term fixes. We equip you with the tools and knowledge to sustain your self-care practice over the long haul, preventing burnout and enhancing your quality of life. Mindfulness: Explore the transformative power of mindfulness, a practice that will ground you in the present moment, reduce stress, and boost your overall well-being. Real-Life Stories: Hear from fellow professionals who have journeyed from burnout to balance. Their stories will inspire and resonate with you as you navigate your own path to self-care. Invest in Your Well-Being Today "Self-Care for Busy Professionals" is more than just a book; it's an investment in your health, resilience, and happiness. It's a reminder that you deserve the same care and compassion you extend to others. It's your roadmap to a life where you can thrive, not just survive. Are you ready to embark on a transformative journey towards a healthier, happier you? Don't let the demands of a busy life hold you back any longer. Take the first step toward well-being. Get your copy of "Self-Care for Busy Professionals" today and start prioritizing yourself on your path to success. Your future self will thank you for it.

Book Foreign Assistance and Related Agencies Appropriations for 1969

Download or read book Foreign Assistance and Related Agencies Appropriations for 1969 written by United States. Congress. House. Appropriations and published by . This book was released on 1968 with total page 1896 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Book The AI Revolution in Customer Service and Support

Download or read book The AI Revolution in Customer Service and Support written by Ross Smith and published by Pearson Education. This book was released on 2024-07-16 with total page 467 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the rapidly evolving AI landscape, customer service and support professionals find themselves in a prime position to take advantage of this innovative technology to drive customer success. The AI Revolution in Customer Service and Support is a practical guide for professionals who want to harness the power of generative AI within their organizations to create more powerful customer and employee experiences. This book is designed to equip you with the knowledge and confidence to embrace the AI revolution and integrate the technology, such as large language models (LLMs), machine learning, predictive analytics, and gamified learning, into the customer experience. Start your journey toward leveraging this technology effectively to optimize organizational productivity. A portion of the book’s proceeds will be donated to the nonprofit Future World Alliance, dedicated to K-12 AI ethics education. IN THIS BOOK YOU’LL LEARN About AI, machine learning, and data science How to develop an AI vision for your organization How and where to incorporate AI technology in your customer experience fl ow About new roles and responsibilities for your organization How to improve customer experience while optimizing productivity How to implement responsible AI practices How to strengthen your culture across all generations in the workplace How to address concerns and build strategies for reskilling and upskilling your people How to incorporate games, play, and other techniques to engage your agents with AI Explore thought experiments for the future of support in your organization “Insightful & comprehensive—if you run a service & support operation, put this book on your essential reading list right now!” —PHIL WOLFENDEN, Cisco, VP, Customer Experience “This book is both timely and relevant as we enter an unprecedented period in our industry and the broader world driven by Generative AI. The magnitude and speed of change we’re experiencing is astounding and this book does an outstanding job balancing technical knowledge with the people and ethical considerations we must also keep front of mind.” —BRYAN BELMONT, Microsoft, Corporate VP, Customer Service & Support “The authors of this book are undoubtedly on the front lines of operationalizing Gen AI implementations in customer support environments... and they know undoubtedly that at its core, support is about people and genuine human connections. This book walks you through their journey to keep people at the center of this technical tsunami.” —PHAEDRA BOINODIRIS, Author, AI for the Rest of Us

Book Business Process Transformation

Download or read book Business Process Transformation written by Varun Grover and published by Routledge. This book was released on 2015-05-11 with total page 416 pages. Available in PDF, EPUB and Kindle. Book excerpt: Featuring contributions from prominent thinkers and researchers, this volume in the "Advances in Management Information Systems" series provides a rich set of conceptual, empirical, and introspective studies that epitomize fundamental knowledge in the area of Business Process Transformation. Processes are interpreted broadly to include operational and managerial processes within and between organizations, as well as those involved in knowledge generation. Transformation includes radical and incremental change, its conduct, management, and outcome. The editors and contributing authors pay close attention to the role of IS organizations and information technologies in facilitating business process transformation. Each chapter places major emphasis on clearly articulating the "knowledge" generated, both theoretical and applied. The book incorporates case studies and tables throughout, and provides fundamental grounding for any stakeholder of business process transformation.

Book Services Marketing  People  Technology  Strategy  Ninth Edition

Download or read book Services Marketing People Technology Strategy Ninth Edition written by Jochen Wirtz and published by World Scientific. This book was released on 2021-10-15 with total page 683 pages. Available in PDF, EPUB and Kindle. Book excerpt: Services Marketing: People, Technology, Strategy is the ninth edition of the globally leading textbook for Services Marketing by Jochen Wirtz and Christopher Lovelock, extensively updated to feature the latest academic research, industry trends, and technology, social media, and case examples.This book takes on a strong managerial approach presented through a coherent and progressive pedagogical framework rooted in solid academic research. It features cases and examples from all over the world and is suitable for students who want to gain a wider managerial view.Supplementary Material Resources:Resources are available to instructors who adopt this textbook for their courses. These include: (1) Instructor's Manual, (2) Case Teaching Notes, (3) PowerPoint deck, and (4) Test Bank. Please contact [email protected] Features:

Book CIO

    CIO

    Book Details:
  • Author :
  • Publisher :
  • Release : 1999-10-15
  • ISBN :
  • Pages : 96 pages

Download or read book CIO written by and published by . This book was released on 1999-10-15 with total page 96 pages. Available in PDF, EPUB and Kindle. Book excerpt: CIO magazine, launched in 1987, provides business technology leaders with award-winning analysis and insight on information technology trends and a keen understanding of IT’s role in achieving business goals.

Book Insurance Technology Handbook

Download or read book Insurance Technology Handbook written by Jessica Keyes and published by CRC Press. This book was released on 2018-01-18 with total page 592 pages. Available in PDF, EPUB and Kindle. Book excerpt: This desk reference for IT professionals in the insurance industry provides information about the latest technologies to improve efficiency and prediction. Topics include: imaging modeling management systems customer systems Internet commerce Issues affecting all financial service sectors, such as the year 2000 problem The Insurance Technology Handbook is geared toward all levels of technology management and financial services management responsible for developing and implementing cutting-edge technology.

Book Handbook of Technology in Financial Services

Download or read book Handbook of Technology in Financial Services written by Jessica Keyes and published by CRC Press. This book was released on 1998-12-18 with total page 752 pages. Available in PDF, EPUB and Kindle. Book excerpt: The calculus of IT support for the banking, securities and insurance industries has changed dramatically and rapidly over the past few years. Unheard of just a few years ago, corporate intranets are now used for everything from job postings to enhanced team communications. Whole new departments are being created to support e-commerce. And the Inter

Book Strategic Information Management

Download or read book Strategic Information Management written by Robert D. Galliers and published by Routledge. This book was released on 2013-06-17 with total page 641 pages. Available in PDF, EPUB and Kindle. Book excerpt: 'Strategic Information Management' has been completely up-dated to reflect the rapid changes in IT and the business environment since the publication of the second edition. Half of the readings in the book have been replaced to address current issues and the latest thinking in Information Management. It goes without saying that Information technology has had a major impact on individuals, organizations and society over the past 50 years or so. There are few organizations that can afford to ignore IT and few individuals who would prefer to be without it. As managerial tasks become more complex, so the nature of the required information systems (IS) changes - from structured, routine support to ad hoc, unstructured, complex enquiries at the highest levels of management. As with the first and second editions, this third edition of 'Strategic Information Management: Challenges and strategies in managing information systems' aims to present the many complex and inter-related issues associated with the management of information systems. The book provides a rich source of material reflecting recent thinking on the key issues facing executives in information systems management. It draws from a wide range of contemporary articles written by leading experts from North America and Europe. 'Strategic Information Management' is designed as a course text for MBA, Master's level students and senior undergraduate students taking courses in information management. It provides a wealth of information and references for researchers in addition.