Download or read book Reducing losses in the benefits system caused by customers mistakes written by Great Britain: National Audit Office and published by The Stationery Office. This book was released on 2011-01-21 with total page 40 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Department for Work and Pensions does not yet have enough evidence to demonstrate that its activities to reduce the cost of mistakes by customers have been value for money. Mistakes made by claimants in the information they provide to the Department, termed customer error, are difficult to detect, correct and prevent. The scale of overpayments and underpayments demonstrate a clear imperative for improvement. Mistakes made by customers are difficult for the Department to tackle because they often arise from a change in customers' circumstances, which customers may not realise they have to tell the Department about. Overpayments due to customer error, which are estimated at £1.1 billion in 2009-10, represent a substantial loss to the taxpayer. And underpayments, which were approximately £800 million in 2009-10, can cause hardship for the families affected. The establishment by the Department of the Fraud and Error Council shows a commitment to tackling fraud and error, but there is little evidence that sufficient attention has been paid to reducing losses due to customer mistakes. The Department launched a five year strategy for tackling error in January 2007 but there has been no discernible decrease between 2006-07 and 2009-10 in underpayments and overpayments due to customer error as a percentage of total benefits expenditure. The Department and its agencies do not yet have enough information to target initiatives effectively. Nor is there enough consistently measured data on the costs and benefits of interventions.
Download or read book The Parliamentary Debates Hansard written by Great Britain. Parliament. House of Lords and published by . This book was released on 2010 with total page 1232 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book The Stationery Office Annual Catalogue 2011 written by Stationery Office and published by . This book was released on 2012-04-12 with total page 584 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Stationery Office annual catalogue 2011 provides a comprehensive source of bibliographic information on over 4900 Parliamentary, statutory and official publications - from the UK Parliament, the Northern Ireland Assembly, and many government departments and agencies - which were issued in 2011.
Download or read book Operational Risk Management in Banks and Idiosyncratic Loss Theory written by Sophia Beckett Velez and published by Emerald Group Publishing. This book was released on 2022-12-07 with total page 157 pages. Available in PDF, EPUB and Kindle. Book excerpt: Operational Risk Management in Banks and Idiosyncratic Loss Theory: A Leadership Perspective offers consensus considerations that could bolster effective risk management practices in enterprise-wide risk, thereby helping to control fraud and go beyond the minimum risk assessment requirements set forth by the banking regulators.
Download or read book Benefits simplification written by Great Britain: Parliament: House of Commons: Work and Pensions Committee and published by The Stationery Office. This book was released on 2007-07-26 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Benefits Simplification : Seventh report of session 2006-07, Vol. 2: Oral and written Evidence
Download or read book The Efficiency Savings Programme in Jobcentre Plus written by Great Britain: Parliament: House of Commons: Work and Pensions Committee and published by The Stationery Office. This book was released on 2006-03-18 with total page 100 pages. Available in PDF, EPUB and Kindle. Book excerpt: During the past two years Jobcentre Plus has faced considerable upheaval in trying to accommodate both organisational change and meet the DWP target for efficiency savings (which requires the loss of 15,000 staff by March 20008). This report looks at how these changes have affected the ability of the Agency to meet its objectives in relation to: employment and training programmes; the capacity and role of Personal Advisors; the performance of the Customer Management System; the principles behind and the performance of Contact Centres. It concludes that too much was attempted too quickly, the planning and IT processes were not up to the job and service levels suffered. As a result Jobcentre Plus failed one of the tests of the Gershon programme that service quality should not deteriorate as a result of the efficiency process.
Download or read book Enterprise Resource Planning written by Veena Bansal and published by Pearson Education India. This book was released on 2012 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book focuses on the fundamentals of ERP and details methods of implementing ERP systems. By using actual case incidents, this book charts the life cycle of ERP projects from cost and profit analysis, through change-management on the basis of re-engineering and technical requirements, to the ion of the ERP system and its final application. It equips managers with the appropriate skills for utilizing ERP systems, and uninitiated readers will gain a thorough understanding of an ERP project life-cycle.
Download or read book Commodity Futures Trading Commission pt 3 Nondepartmental witnesses written by United States. Congress. Senate. Committee on Appropriations. Subcommittee on Agriculture, Rural Development, and Related Agencies and published by . This book was released on 1982 with total page 964 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Agriculture Rural Development and Related Agencies Appropriations for Fiscal Year 1983 written by United States. Congress. Senate. Committee on Appropriations. Subcommittee on Agriculture, Rural Development, and Related Agencies and published by . This book was released on 1982 with total page 1762 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Risk Management and Financial Institutions written by John C. Hull and published by John Wiley & Sons. This book was released on 2023-02-08 with total page 836 pages. Available in PDF, EPUB and Kindle. Book excerpt: RISK MANAGEMENT AND FINANCIAL INSTITUTIONS THE GOLD STANDARD IN FINANCIAL RISK MANAGEMENT TEXTBOOKS In the newly revised sixth edition of Risk Management and Financial Institutions, celebrated risk and derivatives expert John C. Hull delivers an incisive and comprehensive discussion of financial risk and financial institution regulation. In the book, you’ll learn to understand the financial markets, the risks they pose to various kinds of financial institutions, and how those risks are affected by common regulatory structures. This book blends discussion of best practices in risk management with holistic treatments of how financial institutions are regulated. It explores market, credit, liquidity, model, climate, cyber, and operational risk. This latest edition also offers: Updated ancillary and digital materials covering all the latest content, including software, practice questions, and teaching supplements Access to an updated website that reflects the new content Fulsome coverage of the most important financial market developments since the publication of the fifth edition, including regulatory changes, the growing importance of climate risk, the use of machine learning models, and the disappearance of LIBOR A must-have resource for undergraduate and graduate students of business and finance, Risk Management and Financial Institutions, Sixth Edition, cements this celebrated text as the gold standard in risk management resources.
Download or read book Tunnels and Underground Cities Engineering and Innovation Meet Archaeology Architecture and Art written by Daniele Peila and published by CRC Press. This book was released on 2019-04-17 with total page 384 pages. Available in PDF, EPUB and Kindle. Book excerpt: Tunnels and Underground Cities: Engineering and Innovation meet Archaeology, Architecture and Art contains the contributions presented at the World Tunnel Congress 2019 (Naples, Italy, 3-9 May 2019). The use of underground space is continuing to grow, due to global urbanization, public demand for efficient transportation, and energy saving, production and distribution. The growing need for space at ground level, along with its continuous value increase and the challenges of energy saving and achieving sustainable development objectives, demand greater and better use of the underground space to ensure that it supports sustainable, resilient and more liveable cities. This vision was the source of inspiration for the design of the logos of both the International (ITA) and Italian (SIG) Tunnelling Association. By placing key infrastructures underground – the black circle in the logos – it will be possible to preserve and enhance the quality of the space at ground level – the green line. In order to consider and value underground space usage together with human and social needs, engineers, architects, and artists will have to learn to collaborate and develop an interdisciplinary design approach that addresses functionality, safety, aesthetics and quality of life, and adaptability to future and varied functions. The 700 contributions cover a wide range of topics, from more traditional subjects connected to technical challenges of design and construction of underground works, with emphasis on innovation in tunneling engineering, to less conventional and archetypically Italian themes such as archaeology, architecture, and art. The book has the following main themes: Archaeology, Architecture and Art in underground construction; Environment sustainability in underground construction; Geological and geotechnical knowledge and requirements for project implementation; Ground improvement in underground constructions; Innovation in underground engineering, materials and equipment; Long and deep tunnels; Public communication and awareness; Risk management, contracts and financial aspects; Safety in underground construction; Strategic use of underground space for resilient cities; Urban tunnels. Tunnels and Underground Cities: Engineering and Innovation meet Archaeology, Architecture and Art is a valuable reference text for tunneling specialists, owners, engineers, architects and others involved in underground planning, design and building around the world, and for academics who are interested in underground constructions and geotechnics.
Download or read book GAO Annual Report written by United States. General Accounting Office and published by . This book was released on 1985 with total page 120 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Human Factor and Reliability Analysis to Prevent Losses in Industrial Processes written by Salvador Avila Filho and published by Elsevier. This book was released on 2022-03-23 with total page 572 pages. Available in PDF, EPUB and Kindle. Book excerpt: Human reliability is an issue that is increasingly discussed in the process and manufacturing industries to check factors that influence operator performance and trigger errors. Human Factor and Reliability Analysis to Prevent Losses in Industrial Processes: An Operational Culture Perspective provides a multidisciplinary analysis of work concepts and environments to reduce human error and prevent material, energy, image, and time losses. The book presents a methodology for the quantification and investigation of human reliability, and verification of the influence of human factors in the generation of process losses, consisting of the following steps: contextualization, data collection, and results; performing task and loss observation; socio-technical variable analyses; and data processing. Investigating human reliability, concepts, and models in situations of human error in practice, the book identifies where low reliability occurs and then visualizes where and how to perform an intervention. This guide is an excellent resource for professionals in chemical, petrochemical, oil, and nuclear industries for managing and analyzing safety and loss risks and for students in chemical and process engineering. Relates human reliability to the environment, leadership, decision models, possible mistakes and successes, mental map constructions, and organizational cultures Provides techniques for the diagnosis of human and operational reliability Gives examples of the application of methodologies in the stage of diagnosis and program construction Discusses competences for the analysis of process losses in industry Investigates real-life situations where human errors cause losses Includes practical examples and case studies
Download or read book Software Quality Control Error Analysis written by Judith A. Clapp and published by William Andrew. This book was released on 1995 with total page 407 pages. Available in PDF, EPUB and Kindle. Book excerpt: Software Quality Control, Error, Analysis
Download or read book Occupational Therapy with Aging Adults written by Karen Frank Barney and published by Elsevier Health Sciences. This book was released on 2024-06-21 with total page 1501 pages. Available in PDF, EPUB and Kindle. Book excerpt: Get all the information you need to work holistically, creatively, and collaboratively when providing services for older adults with Karen Frank Barney, Margaret A. Perkinson, and Debbie Laliberte Rudman’s Occupational Therapy with Aging Adults, 2nd Edition. Emphasizing evidence-based, occupation-based practice and a collaborative, interdisciplinary approach, this text walks students and practitioners through the full range of gerontological occupational therapy practice, inclusive of working with individual clients to working at systems and societal levels. Over 80 leaders in their respective topical areas contributed to the book’s 33 chapters, including the conceptual foundations and principles of gerontological occupational therapy, bio-psychosocial age-related changes, environmental forces shaping occupational participation for older adults, the continuum of health care as well as implications for communities, and the attributes, ethical responsibilities, and roles involved in gerontological occupational therapy. This edition also covers topical OT issues that are crucially important to an aging population — such as diversity and inclusion, disability and aging, sexuality, technology, telehealth and virtual environments, intergenerational connections, updates on dementia research and caring for someone with dementia, occupational justice and aging, age inclusive communities, and an expanded section on hearing — to ensure your students are well versed in every aspect of this key practice area. UNIQUE! Intraprofessional and interprofessional approach to intervention emphasizes working holistically and collaboratively in serving older adults. UNIQUE! Chapter on the wide range of physiological, musculoskeletal, and neurological changes among the aging patient population highlights related occupational performance issues. Case examples help you learn to apply new information to actual client and community situations. Chapter on evidence-based practice discusses how to incorporate evidence into clinical or community settings. Questions at the end of each chapter can be used for discussion or other learning applications. UNIQUE! Chapters on nutrition, food insecurity, and oral health explore related challenges faced by older adults. Chapter on ethics provides a deeper understanding of how to address challenging ethical dilemmas.
Download or read book Software Quality Control Error Analysis written by Judith Clapp and published by William Andrew. This book was released on 1995-01-01 with total page 407 pages. Available in PDF, EPUB and Kindle. Book excerpt: Software Quality Control, Error, Analysis
Download or read book Risk Management and Financial Institutions written by Hull and published by John Wiley & Sons. This book was released on 2015-03-02 with total page 740 pages. Available in PDF, EPUB and Kindle. Book excerpt: The dangers inherent in the financial system make understanding risk management essential for anyone working in, or planning to work in, the financial sector. A practical resource for financial professionals and students alike, Risk Management and Financial Institutions, Fourth Edition explains all aspects of financial risk as well as the way financial institutions are regulated, to help readers better understand financial markets and potential dangers. Fully revised and updated, this new edition features coverage of new regulatory issues, liquidity risk, and stress testing. In addition, end-of-chapter practice problems and a website featuring supplemental materials designed to provide a more comprehensive learning experience make this the ultimate learning resource. Written by acclaimed risk management expert, John Hull, Risk Management and Financial Institutions is the only book you need to understand—and respond to—financial risk. The new edition of the financial risk management bestseller Describes the activities of different types of financial institutions, explains how they are regulated, and covers market risk, credit risk, operational risk, liquidity risk, and model risk Features new coverage of new regulatory issues, liquidity risk, and stress testing Provides readers with access to a supplementary website offering software and unique learning aids Author John Hull is one of the most respected authorities on financial risk management A timely update to the definitive resource on risk in the financial system, Risk Management and Financial Institutions + Website, Fourth Edition is an indispensable resource from internationally renowned expert John Hull.
