Download or read book Problems and Solutions of Public Services Providing Through E Government to the Citizen of Bangladesh written by Javed Hussan and published by . This book was released on 2015 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: E-government is the only way to finish the work in home by the citizen of a country without using any paper. This paper will provide a clear understanding about the status quo of e-government in time of providing services to the citizen of Bangladesh. It also identifies the problems of implementing e-government by the government in different sectors in time of providing service to the people. This paper also finds that how these problems become the burdens for the mass people to get the services from this government office. Service of making passport is one of the important services to the people that government provides it directly through its offices. Sylhet regional passport office is providing this service to the people through the e-government. Commonly E-government is known to the citizen of Bangladesh as Digital government or Information and communication technology (ICT) based government, and the current government is working on it to make Digital Bangladesh by 2021. The use of modern technology like computers and access of the internet by the mass people are the main equipments for ensuring e-government, but reality is that mass people those applying for passport aren't doing the online application for their passport. They are using manual or traditional application process still now, and manual process makes the whole application process complex and difficult for its service receiver. Besides, the government doesn't able to ensure full online based service of passport application because the applicant has to submit the fee of application manually to a specific branch of a Bank. And, the Study also finds some effective solutions those needed to implement right now in all passport offices in Bangladesh. E-government is the only solution to ensure effectiveness, efficiency, accountability and transparency of the government in time of providing services to the people.
Download or read book E Government as a Tool to Promote Transparency and Openness the Case of Bangladesh written by Nahid Rashid and published by . This book was released on 2011 with total page 374 pages. Available in PDF, EPUB and Kindle. Book excerpt: The concept of e-Government has emerged rapidly in the developing world to establish citizen-centred government. The Bangladesh Government has also concentrated on introducing e-Government as a part of existing governance reform through the use of ICT. This study is a comprehensive investigation of the effects of e-Government on transparency and openness through greater information flows in the public sector. Bangladesh encounters a multiple form of governance challenges, including corruption, malfunctioning public management and lack of transparency and accountability in public decision making and delivery of public services. Transparency and access to information is a prerequisite for strengthening governance mechanism in this context. The potential benefits of e-Government in Bangladesh largely depend on the establishment of accessible ICT infrastructure to provide online services. However, the existing body of knowledge on assessing e-Government's impact on transparency in the public management is scanty. No significant prior study of the use and impact of e-Government in improving transparency and openness from a developing country perspective is known. Hence, this study was undertaken to address this gap in the literature. Further, it investigates the drivers and obstacles to the successful implementation of e-Government. This exploratory, qualitative research involved detailed case studies with two organisations selected from amongst nine implementing e-Government initiatives across the public sector in Bangladesh and made use of diverse data sources. Findings from these case studies support the benefits that e-Government can achieve transparency and openness in the government system when technological integration involves constant engagement between service providers and the users to 'join up services'. The major theoretical contribution of this thesis builds on the 'Technology Enactment' theory of Fountain (2001). Although developed in an Anglo-American context, Fountain's 'technology enactment' is reflected this study which uses her theory as an analytical framework to study the information-based changes in the organisations studied. The thesis identifies several factors affecting successful implementation of e-Government development in this context, including the role of political leaders and improvement of infrastructure capacity. Public-private partnership e-Government projects offer the potential of new knowledge and skills, financial support, and performance accountability. However, caution should be taken to fair play the role of the private partners within the purview of PPP.Finally, the thesis finds that the implementation of e-Government necessitates crafting strategies that affect the structures and processes of the government and demand large amounts of scarce resources, money, skills and commitment of the political leaders, public sector leaders and managers.
Download or read book World Public Sector Report written by United Nations. Department of Economic and Social Affairs and published by United Nations Publications. This book was released on 2001 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: The World Public Sector Report will be published every two years with the intention of reviewing major trends and issues concerning public administration and governance. This inaugural issue of the report considers the process of globalisation and the challenges and opportunities it offers for the role of the public sector in countries around the world. It is increasingly being acknowledged that the State is a key actor in the development process and has a major role to play in making globalisation work for all, for example in alleviating poverty and income inequality, advancing human rights, promoting sustainable development and combating international crime. Issues discussed in the report include: the many facets of globalisation; its impact on the State; reinforcing state institutions and social policies; defining and measuring the size of the State.
Download or read book Comparative E Government written by Christopher G. Reddick and published by Springer Science & Business Media. This book was released on 2010-08-19 with total page 679 pages. Available in PDF, EPUB and Kindle. Book excerpt: Comparative E-Government examines the impact of information and communication technology (ICT) on governments throughout the world. It focuses on the adoption of e-government both by comparing different countries, and by focusing on individual countries and the success and challenges that they have faced. With 32 chapters from leading e-government scholars and practitioners from around the world, there is representation of developing and developed countries and their different stages of e-government adoption. Part I compares the adoption of e-government in two or more countries. The purpose of these chapters is to discern the development of e-government by comparing different counties and their individual experiences. Part II provides a more in-depth focus on case studies of e-government adoption in select countries. Part III, the last part of the book, examines emerging innovations and technologies in the adoption of e-government in different countries. Some of the emerging technologies are the new social media movement, the development of e-participation, interoperability, and geographic information systems (GIS).
Download or read book Multi Strategy Learning Environment written by Vrince Vimal and published by Springer Nature. This book was released on with total page 710 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Making Politics Work for Development written by World Bank and published by World Bank Publications. This book was released on 2016-07-14 with total page 350 pages. Available in PDF, EPUB and Kindle. Book excerpt: Governments fail to provide the public goods needed for development when its leaders knowingly and deliberately ignore sound technical advice or are unable to follow it, despite the best of intentions, because of political constraints. This report focuses on two forces—citizen engagement and transparency—that hold the key to solving government failures by shaping how political markets function. Citizens are not only queueing at voting booths, but are also taking to the streets and using diverse media to pressure, sanction and select the leaders who wield power within government, including by entering as contenders for leadership. This political engagement can function in highly nuanced ways within the same formal institutional context and across the political spectrum, from autocracies to democracies. Unhealthy political engagement, when leaders are selected and sanctioned on the basis of their provision of private benefits rather than public goods, gives rise to government failures. The solutions to these failures lie in fostering healthy political engagement within any institutional context, and not in circumventing or suppressing it. Transparency, which is citizen access to publicly available information about the actions of those in government, and the consequences of these actions, can play a crucial role by nourishing political engagement.
Download or read book From Government to E Governance Public Administration in the Digital Age written by Islam, Muhammad Muinul and published by IGI Global. This book was released on 2012-07-31 with total page 367 pages. Available in PDF, EPUB and Kindle. Book excerpt: From Government to E-Governance: Public Administration in the Digital Age will aim to provide relevant theoretical frameworks, past experiences, and the latest empirical research findings in the area of public administration systems that existed in earlier civilizations, as well as e-governance-introduced modern times. The target audience of this book will be composed of academics, students, civil servants, researchers, and policy advisors teaching and studying public administration and public policy, thinking to bring administrative reforms and working in government.
Download or read book United Nations E Government Survey 2014 written by United Nations Publications and published by . This book was released on 2014-09-30 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The UN E-Government Survey 2008: From E-Government to Connected Governance assesses the e-government readiness of the 192 Member States of the UN according to a quantitative composite index of e-readiness based on website assessment, telecommunication infrastructure, and human resource endowment. ICTs can help reinvent government in such a way that existing institutional arrangements can be restructured and new innovative arrangements can flourish, paving the way for a transformed government. The focus of the report this year, in Part 2, is e-government initiatives directed at improving operational efficiency through the integration of back-office functions. Whilst such initiatives, if successful, will deliver benefits to citizens, the primary purpose is to improve the effectiveness of government and governmental agencies. Models of back-office integration, irrespective of the delivery mode, fall into three broad categories: single function integration, cross functional integration, and back-office to front-office integration. The level of complexity, expressed in terms of the number of functions within the scope and number of organizations involved, is the primary factor influencing a successful outcome - with a tendency amongst the more ambitious projects to fail to deliver the full anticipated benefits. The key variables involved in the delivery of back-office integration are the people, processes and technology required. Whilst the technology is increasingly resilient and 'fit for purpose', the evidence indicates that success or failure is less a technological issue and more a people issue - in particular, the ability to change public service cultures and motivate public sectorworkers to new ways of working, address trade union concerns, and provide adequately skilled and competent management
Download or read book M Government Mobile Technologies for Responsive Governments and Connected Societies written by OECD and published by OECD Publishing. This book was released on 2011-09-16 with total page 154 pages. Available in PDF, EPUB and Kindle. Book excerpt: This report aims to foster a better understanding on how to leverage the economic and social impacts of the implementation of the Internet into mobile devices to enable ubiquitous governments, sustain public sector innovation and transform public service delivery.
Download or read book Designing E government for the Poor written by Asian Development Bank Institute and published by United Nations Publications. This book was released on 2005 with total page 202 pages. Available in PDF, EPUB and Kindle. Book excerpt: Many nations have developed an e-government strategy, and are rapidly expanding the use of ICT in governance by establishing online public services and digital collaboration between government ministries. However, successful implementation of e-government remains a challenge. The Regional Workshop on Designing E-government for the Poor assisted the participants to gain a better understanding of e-government, and build capacity for the planning and implementing e-government for the poor. The Workshop was intended to assist the participants in defining priorities and specific actions for progressing to e-government. Some of the topics addressed at this Workshop included: e-government programmes for the poor; re-engineering internal processes of government/public administration; factors critical to the successful implementation of e-government including e-training of government officials; stakeholder participation in e-government projects; building community and government leadership; and security and privacy issues in e-government.
Download or read book Governance in Bangladesh written by Md. Nurul Momen and published by Springer Nature. This book was released on 2023-04-08 with total page 113 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book adopts the multidimensional nature of innovation as its point of focus and offers a comprehensive analysis of contemporary governance issues in Bangladesh. Each chapter views those issues from its own disciplinary perspective, but all share a common focus on the current process in the governance of innovation. The authors show how the processes of innovation and public service delivery are influenced while there is simultaneously a striving for a digital Bangladesh. The book presents innovation as a complex phenomenon with multidisciplinary viewpoints affecting its governance. As well, new practices, developments, and empirical research are shown here. The aim is to point out the most persistent difficulties in public administration and public service delivery, with an emphasis on how to deliver public service in Bangladesh in a sustainable manner. Although significant transformations have been made recently for a better organized public sphere, public services still must be more closely in line with what citizens need rather than what service providers are prepared to deliver. This published work speaks strongly to a wide-ranging audience, from scholars of governance and innovation management to academics, researchers, and postgraduate students interested in public service delivery innovations in Bangladesh and South Asia. Indeed, the book serves as a text and valuable resource for postgraduate courses in politics, business administration, economics, political science, development, and governance in South Asia.
Download or read book Understanding E Governance for Development written by Richard Heeks and published by . This book was released on 2020 with total page 27 pages. Available in PDF, EPUB and Kindle. Book excerpt: New information and communication technologies can make a significant contribution to the achievement of good governance goals. This 'e-governance' can make governance more efficient and more effective, and bring other benefits too. This paper outlines the three main contributions of e-governance: improving government processes (e-administration); connecting citizens (e-citizens and e-services); and building external interactions (e-society). Case studies are used to show that e-governance is a current, not just future, reality for developing countries. However, most e-governance initiatives fail. Countries therefore face two challenges. First, the strategic challenge of e-readiness: preparing six identified pre-conditions for e-governance. Second, the tactical challenge of closing design -- reality gaps: adopting best practice in e-governance projects in order to avoid failure and to achieve success. A vision for change is therefore outlined of which more details are given in a related paper.
Download or read book Government at a Glance 2021 written by OECD and published by OECD Publishing. This book was released on 2021-07-09 with total page 281 pages. Available in PDF, EPUB and Kindle. Book excerpt: The 2021 edition includes input indicators on public finance and employment; process indicators include data on institutions, budgeting practices, human resources management, regulatory governance, public procurement, governance of infrastructure, public sector integrity, open government and digital government. Outcome indicators cover core government results (e.g. trust, political efficacy, inequality reduction) and indicators on access, responsiveness, quality and satisfaction for the education, health and justice sectors.
Download or read book GovTech Maturity Index written by Cem Dener and published by World Bank Publications. This book was released on 2021-10-29 with total page 165 pages. Available in PDF, EPUB and Kindle. Book excerpt: Governments have been using technology to modernize the public sector for decades. The World Bank Group (WBG) has been a partner in this process, providing both financing and technical assistance to facilitate countries’ digital transformation journeys since the 1980s. The WBG launched the GovTech Initiative in 2019 to support the latest generation of these reforms. Over the past five years, developing countries have increasingly requested WBG support to design even more advanced digital transformation programs. These programs will help to increase government efficiency and improve the access to and the quality of service delivery, provide more government-to-citizen and government-to-business communications, enhance transparency and reduce corruption, improve governance and oversight, and modernize core government operations. The GovTech Initiative appropriately responds to this growing demand. The GovTech Maturity Index (GTMI) measures the key aspects of four GovTech focus areas—supporting core government systems, enhancing service delivery, mainstreaming citizen engagement, and fostering GovTech enablers—and assists advisers and practitioners in the design of new digital transformation projects. Constructed for 198 economies using consistent data sources, the GTMI is the most comprehensive measure of digital transformation in the public sector. Several similar indices and indicators are available in the public domain to measure aspects of digital government—including the United Nations e-Government Development Index, the WBG’s Digital Adoption Index, and the Organisation for Economic Co-operation and Development (OECD) Digital Government Index. These indices, however, do not fully capture the aspects of emphasis in the GovTech approach—the whole-of-government approach and citizen centricity—as key when assessing the use of digital solutions for public sector modernization. The GTMI is not intended to be an assessment of readiness or performance; rather, it is intended to complement the existing tools and diagnostics by providing a baseline and a benchmark for GovTech maturity and by offering insights to those areas that have room for improvement. The GTMI is designed to be used by practitioners, policy makers, and task teams involved in the design of digital transformation strategies and individual projects, as well as by those who seek to understand their own practices and learn from those of others.
Download or read book Governance in Developing Asia written by Anil B. Deolalikar and published by Edward Elgar Publishing. This book was released on 2015-04-30 with total page 358 pages. Available in PDF, EPUB and Kindle. Book excerpt: Governance in Developing Asia is one of the first books of its kind to provide an overview of the role that better governance and citizen empowerment can play in improving public service delivery in developing Asia. The World Development Report 2004 se
Download or read book Governance and Information Technology written by Viktor Mayer-Schönberger and published by MIT Press. This book was released on 2007 with total page 329 pages. Available in PDF, EPUB and Kindle. Book excerpt: Experts discuss moving beyond the notion of electronic government and its focus on technology and efficiency to a broader concept of "information government" that incorporates the role of information flows within government, between government and citizens, and among citizens themselves.
Download or read book Open Government Concepts Methodologies Tools and Applications written by Management Association, Information Resources and published by IGI Global. This book was released on 2019-09-06 with total page 2581 pages. Available in PDF, EPUB and Kindle. Book excerpt: Open government initiatives have become a defining goal for public administrators around the world. As technology and social media tools become more integrated into society, they provide important frameworks for online government and community collaboration. However, progress is still necessary to create a method of evaluation for online governing systems for effective political management worldwide. Open Government: Concepts, Methodologies, Tools, and Applications is a vital reference source that explores the use of open government initiatives and systems in the executive, legislative, and judiciary sectors. It also examines the use of technology in creating a more affordable, participatory, and transparent public-sector management models for greater citizen and community involvement in public affairs. Highlighting a range of topics such as data transparency, collaborative governance, and bureaucratic secrecy, this multi-volume book is ideally designed for government officials, leaders, practitioners, policymakers, researchers, and academicians seeking current research on open government initiatives.
