Download or read book Operational Excellence and Respect written by Levent Turk and published by Levent Turk. This book was released on 2021-01-11 with total page 305 pages. Available in PDF, EPUB and Kindle. Book excerpt: What if I told you Operational Excellence is not about learning and applying, but unlearning and abandoning? One-size-fits-all strategies, management, and production systems try to impose their behavioral codes. The results could only be perfect if employees were machines that worked according to preloaded software. However, people act by their feelings. They feel depending on how they think and think according to their desires and beliefs. Systems often ignore humans and try to drive their behavior. But to realize the true potential, we must understand the human condition and utilize the non-productive energy that cannot be visualized and eliminated by systems like Lean and 6-Sigma. If systems cannot measure the problems they create, they cannot reach excellence. Developing a Toyota like culture takes decades. Still, there is a way. You don't need to learn anything new for Operational Excellence. It is all about avoiding mistakes. Most managers have similar goals, make similar mistakes, fail, and learn the same things. With the unique combination of Western Philosophy, psychology, and neuroscience, this book decodes the secrets of Operational Excellence based on the experience of a former Toyota General Manager who learned TPS in Japan and successfully implemented it in multiple automotive OEMs. Instead of telling what to do to achieve probable success, I decrypt what not to do to avoid guaranteed failures. If the only source of knowledge is experience as Einstein put it, this book can save you many years of trial and error and common failures. Reviews "5S was once 4S, we added sustain to cope with cultural differences surrounding discipline. The 8 wastes were once the 7 wastes, we added the 8th to cope with cultural differences surrounding respect for humanity. These are both excellent examples of how we often detract from wisdom by adding to it. Thinking we can improve things we don't yet understand has led people down the wrong path for time immemorial. Early in this book, Levent Turk grabs this error in thinking and nails it to the wall with this line; Human potential is not something we need to unleash, but rather, something we frequently block... the rest of the book just gets better from that point forward. The author's firsthand training in Toyota, Japan, senior leadership positions in Toyota over 15 years, and 12 years' experience implementing TPS into non-Toyota production environments provides this book with solid foundations. If this were the book we'd inherited in the 90s, maybe we would now be surrounded by leaders who realise a high-performance culture is more to do with their own beliefs in what good looks like and the conditions they create for human brains to survive in ... and not about training tools and tracking KPIs. What others take a whole book to say, Levent Turk captures in a single paragraph or sentence. This is a book of a 1000 books. If you are in a leadership position and want to create a high-performance culture, do yourself a favour. Hang onto every word, ponder every page, digest, understand, reflect. You will not find a better way to spend your time." David Bovis "Levent Turk has written a remarkable book, one that is truly unique in the genre of TPS and Lean. More than a reflection of a lifetime in business, it is a synthesis of ideas woven into a rich tapestry of valuable insights that readers will enjoy reflecting on and putting into action." Professor Bob Emiliani

Download or read book Best Practices for Operational Excellence 2nd Ed written by Luca Dellanna and published by Luca Dell'anna. This book was released on 2019-12-19 with total page 250 pages. Available in PDF, EPUB and Kindle. Book excerpt: "I'm a huge fan of High Output Management and Setting the Table [...] Luca's Best Practices for Operational Excellence took my management to the next level. It's been almost a month since I started implementing the principles, but I can already say that I've noticed a significant improvement in my company's morale [...] That feels amazing." – Molson Hart, Viahart CEO Inside, you’ll find the solutions to your problems as a manager: How to manage “difficult” employees? How to get your subordinates to solve their own problems? How to get more time for yourself to work on what’s important? How to introduce a culture of mutual trust, respect, and accountability, in a team which is demotivated or full of personal problems. What’s inside The 4 Principles of Operational Excellence that determine whether your organization will operate smoothly or always react to the last problem, whether your subordinates respect you and each other or operate with defensiveness and distrust. The 8 Best Practices of Operational Excellence that effective managers use weekly and monthly to ensure that the Principles are followed in practice every day, even when conditions are not optimal, even when they are not around. How to get buy-in, a roadmap for an impactful roll-out, and systems to sustain the change. This book does not let you alone with the complex reality of implementing change in a big company where multiple projects and agendas are involved. This book will help you improve the way your team works, leading to the following benefits: Less stress: as your team’s Operational Culture improves, they will learn how to solve alone problems you would have to micromanage instead. More time: as your team takes care of its own problems, you will be freed from running after emergencies and work on the things that matter. More respect: as you become a better leader, and your subordinates become better teammates, valuing each other’s work, you will become more respected and valued. More budget: as your team improves its output, your team’s bottom line contribution becomes available to be redistributed as budget and bonuses for you and your team. A better career: the skills you will learn with this book are rare and thus valuable. They will make you a more valued and respect employee, leading to a successful career. A complete playbook with best practices you can apply starting today in your company, to translate into impactful action the Principles of Operational Excellence. It includes comparisons between the actions of good managers and bad ones, lots of detailed examples, and word-by-word scripts. Other books only describe how an effective company looks like, ignoring how to get there. This book doesn’t leave you alone with the implementation. It proposes practical tactics and word-by-word scripts you can use to obtain buy-in from the Top Management and roll-out the change initiatives. THE COMPLETE TOOLKIT FOR THE OPERATIONS MANAGERS & SUPERVISORS IN MANUFACTURING & LOGISTICS Handle unmotivated workers and instill newfound proactivity. Get your workers to work safely, even when the boss is not looking. Get your employees to keep an orderly work-floor, even when they are not motivated. Get your quality up while decreasing the cognitive load of your workers. Manage a fast-changing company, where workers fail to keep up with growth and change. In this handbook, you will find all the procedures you need to run your operations smoothly.

Download or read book Simple Excellence written by Adam Zak and published by CRC Press. This book was released on 2011-06-28 with total page 158 pages. Available in PDF, EPUB and Kindle. Book excerpt: Detailing the role of senior management in achieving a successful transformation to organizational excellence, Simple Excellence: Organizing and Aligning the Management Team in a Lean Transformation charts a course of simplification through the complexity often associated with managing performance improvement initiatives. It spells out the roles of key individuals on the management team—including those from sales and marketing, human resources, purchasing/supply chain, information technology, finance, and engineering. Maintaining a focus on the big picture, this book explains what value streams are and how to use them to structure your business so that all stakeholders are aligned with what matters most. It reduces constraint management to its most practical terms and lays out a sound approach to accounting that enables everyone to spend money where it adds value and stop spending where it doesn’t. Drive your management team with dedicated allegience to the concept of value enhancement Propel your organization to higher performance through the employment of Lean culture and decision-making principles Enact management structures needed to put new ways of thinking into play Focus on the bottom line with the right performance metrics Written by respected authorities with extensive experience helping leading organizations achieve Lean transformation, the text includes case studies from high-profile organizations recognized for operational excellence. Addressing human resources management practices, it explains how to manage the day-to-day operations and pricing factory capabilities for the greatest possible profits. It also discusses the ongoing process of strategic planning to help you move away from annual goal setting, toward a dynamic process of engaging the entire company in the effort to provide your customers with an improved sense of value.

Download or read book Operational Excellence in the New Digital Era written by Adedeji Bodunde Badiru and published by . This book was released on 2021-10 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: "A useful guide for scholars, practitioners and those involved in engineering, management, and business fields"--

Download or read book Operational Excellence written by John S. Mitchell and published by John Wiley & Sons. This book was released on 2015-02-27 with total page 342 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides the foundation and tools that are essential for an enterprise to bring Operational Excellence into their organizational culture; gain maximum results, benefits and value Strategies for and implementing details for enterprises at all levels of maturity from those with programs in place to those looking to improve safety, health, environment performance as well as the efficiency and effectiveness of their operations Includes topics from concept to sustainability satisfying knowledge requirements of all levels in the organization Defines program objectives; develops improvement strategies; identifies and prioritizes improvement opportunities; implements improvement plans; monitors, continuously improves and sustains results Applicable to a broad variety of operating enterprises, academic institutions and third party implementing organizations

Download or read book The Toyota Way Achieving Operational Excellence through Principles and Practices written by and published by Red Dot Publications. This book was released on with total page 200 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the corridors of corporate history, the Toyota Way is more than just a chapter; it's a testament to the art and science of exceptional management. It's a philosophy rooted in the pursuit of perfection, an unyielding commitment to efficiency, quality, and innovation. But it's not merely a set of principles etched in stone; it's a living, breathing philosophy that has adapted to changing times while holding steadfast to its core values. As we embark on this journey, prepare to uncover the secrets behind Toyota's unmatched success, the principles that have catapulted it to the zenith of operational excellence. From the relentless pursuit of continuous improvement to a profound respect for people, from a visionary long-term outlook to the relentless quest for value stream perfection, these principles are not just the building blocks of a successful automotive company. They are the cornerstones of a management philosophy that has reverberated far beyond Toyota's factories, influencing industries as diverse as healthcare, aerospace, and manufacturing. We will trace the genesis of the Toyota Way back to its roots, unveiling the cultural and historical contexts that shaped it. We will explore the profound influence of visionaries like Sakichi Toyoda and Kiichiro Toyoda, who sowed the seeds of this philosophy. We will delve into the principles of Jidoka and Poka-Yoke, introduced by Sakichi Toyoda, which laid the foundation for the Toyota Production System (TPS) – a linchpin of the Toyota Way. But this journey is not merely about the past; it's about the present and the future. We will examine how the Toyota Way continues to evolve and shape contemporary business practices, how it has transcended borders, how it resonates with the ever-essential values of employee engagement, customer-centricity, and quality. As we traverse the chapters of this book, be prepared for revelations that will inspire your approach to management, challenge your notions of excellence, and leave you with profound insights into what it takes to excel in the complex and dynamic world of business. The Toyota Way is not just a philosophy; it's a blueprint for excellence, a roadmap to enduring success. So, let's embark on this odyssey, guided by the principles that have made Toyota an icon of operational brilliance. Welcome to "The Toyota Way." Chapter One Introduction to the Toyota Way Chapter Two The Core Principles of the Toyota Way Chapter Three Continuous Improvement The Kaizen Philosophy Chapter Four Cultivating Respect for People Chapter Five Embracing Long-Term Thinking Chapter Six Streamlining Processes through Value Stream Mapping Chapter Seven Standardization and Simplification for Quality Chapter Eight Excellence in Inventory Management Just-in-Time Production Chapter Nine Building Quality into the Process The Built-in Quality Approach Chapter Ten Fostering Continuous Learning and Development Chapter Eleven Impact and Global Adoption Chapter Twelve Conclusion: The Enduring Legacy of the Toyota Way

Download or read book Operational Excellence written by James William Martin and published by CRC Press. This book was released on 2021-01-27 with total page 469 pages. Available in PDF, EPUB and Kindle. Book excerpt: Operational Excellence, Second Edition – Breakthrough Strategies for Improving Customer Experience and Productivity brings together leading-edge tools, methods, and concepts to provide process improvement experts a reference to improve their organization’s quality, productivity, and customer service operations. Its major topics include alignment of strategy to the design of supporting systems to meet customer expectations, manage capacity, and improve performance. It provides a concise and practical reference for operational excellence. Its fourteen chapters lead a reader through the latest tools, methods, and concepts currently used to capture "voice of" customers, partners, and other stakeholders, new strategies for the application of Lean, Six Sigma, as well as product and service design across diverse industries, including manufacturing to financial services. This book operates from three premises: Organizations can increase competitiveness in an era of globalization through the application of "voice-of" applications, Design Thinking, the integration of the Information Technology Ecosystem’s new tools and methods integrated with proven Lean and Six Sigma applications Operational performance correlates to an organization’s financial, operational, and resultant productivity, as well as with shareholder economic value add (EVA) metrics and can be measured and improved using the methods in this book Value-adding activities and disciplines discussed are global and applicable to every organization A PRACTICAL TOOL FOR REAL-WORLD APPLICATION New topics are introduced in the second edition. These include Design Thinking, the "voice-of" Information Technology Ecosystems, Big Data applications, and Robotic Process Automation. Key topics from the first edition remain. These include Design-for-Six-Sigma (DFSS), Lean and Six Sigma methods, productivity analysis, operational assessments, project management, and other supporting topics. Each chapter contains tools and methods that will help readers identify areas for operational improvements. It contains ~300 figures, tables, and checklists to help increase organizational productivity. Practical examples are integrated through the book.

Download or read book Complex Management Systems and the Shingo Model written by Rick Edgeman and published by CRC Press. This book was released on 2019-02-21 with total page 291 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Shingo Enterprise Excellence Prize Model (SEEM) has exerted global influence over the ways that exceptional organizations formulate/deploy strategy with its focus on processes, Lean thinking, continuous improvement, innovation, workforce development, and supplier strategies. This book details the SEEM, which lies at the heart of the Shingo Prize. It will link the theoretical underpinnings of the SEEM and their implications for practice. Case studies illustrate important points. Selected tools that support practical implementation of the model are discussed and their use illustrated. This book will deepen understanding of why the model works and how implementation can be accomplished.

Download or read book Operation Excellence written by Mark C. Bender and published by AMACOM/American Management Association. This book was released on 2004 with total page 248 pages. Available in PDF, EPUB and Kindle. Book excerpt: The book's 50 battle-tested strategies of the U.S. Army, Navy, Air Force and Marines can mean the difference between failure and spectacular success in our personal and professional lives.

Download or read book The Toyota Way to Service Excellence Lean Transformation in Service Organizations written by Jeffrey K. Liker and published by McGraw Hill Professional. This book was released on 2016-09-23 with total page 449 pages. Available in PDF, EPUB and Kindle. Book excerpt: The world’s bestselling Lean expert shows service-based organizations how to go Lean, gain value, and get results—The Toyota Way. A must-read for service professionals of every level, this essential book takes the proven Lean principles of the bestselling Toyota Way series and applies them directly to the industries where quality of service is crucial for success. Jeff Liker and Karyn Ross show you how to develop Lean practices throughout your organization using the famous 4P model. Whether you are an executive, manager, consultant, or frontline worker who deals with customers every day, you’ll learn how take advantage of all Lean has to offer. With this book as your guide, you’ll gain a clear understanding of Lean and discover the principles, practices and tools needed to develop people and processes that surprise and delight each of your customers. These ground-tested techniques are designed to help you make continuous improvements in your services, streamline your operations, and add ever-increasing value to your customers. Fascinating case studies of Lean-driven success in a range of service industries, including healthcare, insurance, financial services, and telecommunications, illustrate that Lean principles and practices work as well in services as they do in manufacturing. Drawn from original research and real-world examples, The Toyota Way to Service Excellence will help you make the leap to Lean.

Download or read book Operational Excellence in the New Digital Era written by Adedeji B. Badiru and published by CRC Press. This book was released on 2021-06-22 with total page 128 pages. Available in PDF, EPUB and Kindle. Book excerpt: Operational excellence, as a quest in the prevailing digital era, is predicated on a systems view of the operating environments in business, industry, government, academia, and other organizational entities. This book uses a systems-based approach to show how operational excellence can be pursued, achieved, and sustained. It offers a systems perspective for operational excellence and discusses the evolution of products from the classical operation era to present day digital operations. It covers the role of global markets on domestic operations, presents operational work design and ergonomics, and combines industrial engineering, advanced research, and practical experience. This book is a useful guide for scholars, practitioners and those involved in engineering, management, and business fields.

Download or read book Total Quality Management written by John S. Oakland and published by Routledge. This book was released on 1996 with total page 480 pages. Available in PDF, EPUB and Kindle. Book excerpt: Total Quality Management (TQM) is structured around a five part model, with the core of the model being the customer-supplier interface. This book includes case studies which illuminate hands-on application of the theories of TQM within the Pacific Rim region and include: Australia, New Zealand, Fiji, Singapore, Hawaii, Hong Kong and Malaysia.

Download or read book Lead With Respect written by Michael Ballé and published by Lean Enterprise Institute. This book was released on 2014-07-28 with total page 246 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Lead With Respect is a terrific book that puts the elements of genuine motivation into a broader context and helps leaders translate those principles into action." —Daniel H. Pink, author of To Sell Is Human and Drive "The Ballé books are a great way to get started or to speed up your pace of transformation, personal and organizational." —Jim Womack, Founder of Lean Enterprise Institute In their new business novel Lead With Respect, authors Michael and Freddy Ballé reveal the true power of lean: developing people through a rigorous application of proven tools and methods. And, in the process, creating the only sustainable source of competitive advantage—a culture of continuous improvement. In this engaging and insightful story, CEO Jane Delaney of Southcape Software discovers from her sensei Andy Ward that learning to lead with respect enables her to help people improve every day. “For us, lean is all about challenging yourself and each other to find the right problems, and working hard every day to engage people in solving them,” he says. Lead With Respect’s timely message brings a new understanding of lean. While lean has become essential for companies to compete in today’s global economy, most practitioners see it as a rigorous focus on process to produce higher quality goods and services—a limited understanding that fails to realize the true power of this approach. This new novel by the Ballés, the third in a series that includes Shingo Research Award-winners The Gold Mine and The Lean Manager, breaks new ground by sharing huge amounts of practical information on the most important yet least understood aspect of lean management: how to develop people through a rigorous application of lean tools. You’ll learn: How to apply Lead With Respect attitudes to the lean tools you are using now so that you develop a truly sustainable lean culture.What specific steps to follow to make lean leadership behaviors daily habits.How to manage with respect through the emotion, conflict, tension, and self-doubt that you’ll face during a lean transformation.

Download or read book Operational Excellence written by Gilad Issar and published by Springer. This book was released on 2016-01-14 with total page 188 pages. Available in PDF, EPUB and Kindle. Book excerpt: As industrial companies are placing a higher focus on operations, this book comes at the right time with a compilation of basic concepts of Operational Excellence and their application. Operational excellence allows companies to recover from reductions in gross margins and low profitability, which largely occur due to a rise in agile competition and the short life span of new technologies. This book helps managers and consulting academicians as a ready reference for cross-industry implementation of operational excellence.

Download or read book The Power of Goal ZERO written by Sam Smolik and published by . This book was released on 2021-06-07 with total page 260 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Power of Goal ZERO is a powerful new book for leaders and aspiring leaders at all levels to improve personal effectiveness, organizational efficiency, and motivation of people. The principles enable rapid transformation in any organization. Through personal stories and experiences, a proven roadmap is provided for demonstrating strong leadership, motivating people, creating a culture of excellence, implementing organizational change, developing effective management systems, and achieving superior performance. In today's competitive environment, individuals and organizations must be best-in-class to compete and win.The book is a condensed version of successful techniques learned in a 50-year career of driving improvement in multinational organizations. It describes a practical way to be a results-focused leader and drive safety, reliability, and quality improvement. The book has value for people in any type of organization regardless of the product produced or service provided. Leadership and organizational concepts are universal. Beginning employees, front-line supervisors, mid-level leaders, department managers, C-Suite executives, small business owners, and CEOs can all benefit. The Power of Goal ZERO builds on each of the following elements necessary for achieving Operational Excellence: Operational Excellence = Leadership + People + Culture + Systems + Assets Thousands of management and leadership books have been written. Why is this one any different? All of the examples presented in this book are not idle theories; they have all been tested and proven in major global corporations. This book summarizes best practices in a manner that readers can easily understand and implement. A clear roadmap is provided for how to design, utilize, and maintain a good management system that will increase an organization's performance and productivity. Simplicity is a prevailing theme; it doesn't have to be complicated.

Download or read book Healthcare Kaizen written by Mark Graban and published by CRC Press. This book was released on 2018-06-08 with total page 395 pages. Available in PDF, EPUB and Kindle. Book excerpt: Healthcare Kaizen focuses on the principles and methods of daily continuous improvement, or Kaizen, for healthcare professionals and organizations. Kaizen is a Japanese word that means "change for the better," as popularized by Masaaki Imai in his 1986 book Kaizen: The Key to Japan‘s Competitive Success and through the books of Norman Bodek, both o

Download or read book Cracking the Generics code written by Subba Rao Chaganti and published by BSP Books . This book was released on 2023-06-01 with total page 547 pages. Available in PDF, EPUB and Kindle. Book excerpt: The empowered patients, new-age technologies such as artificial intelligence (AI), machine learning (ML), big data analytics, real-world data and evidence, blockchain, electronic health records (EHRs), digital therapeutics, cloud computing, and innovative marketing frameworks like design thinking, customer journey mapping, omnichannel, closed-loop marketing, personalization and agile ways of working are transforming the way healthcare is delivered, affecting the pharmaceutical industry. Additionally, big tech companies such as Amazon, Alphabet, Apple, and Microsoft are disrupting by offering non-pharmacological solutions with innovative digital technologies to provide a seamless customer experience in the patient journey. The recent COVID-19 pandemic added rocket fuel to the digital transformation of the pharmaceutical industry, changing the entire model of care and ingraining telemedicine in the healthcare ecosystem. Digital Transformation has become inevitable and imminent. Therefore, pharma must reimagine its entire strategy and embrace digital transformation to succeed in this rapidly changing marketing environment that is becoming increasingly complex. Reimagine Pharma Marketing: Make It Future-Proof introduces all these technology frameworks. Additionally, the book presents one hundred and two case studies showing how some of the leading pharmaceutical companies are applying the new age technologies and marketing frameworks effectively. It can be your single-source guidebook unraveling the future so you can manage it!Contents: 1. Reimagine Everything — Reimagine Every Element of Pharmaceutical Marketing Mix 2. Reimagine the Technology— How Pharma Can Harness the Power of New and Emerging Technologies 3. Reimagine Stakeholder Engagement—Winning with New Rules of Engagement 4. The Future of Pharma—A Look into the Crystal Ball Epilogue You’re Gonna Need a Bigger Boat!