Download or read book The V Model of Service Quality written by Grafton Whyte and published by Emerald Group Publishing. This book was released on 2018-10-18 with total page 157 pages. Available in PDF, EPUB and Kindle. Book excerpt: The V-Model of Service Quality offers a powerful tool for measuring service quality. This book grounds the theoretical interventions in data drawn from case studies in the Sub-Saharan African context to make the models applicable to both researchers and working managers.
Download or read book Namibia Case Study written by Bruce Frayne and published by University of Namibia. This book was released on 1998 with total page 96 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Landscapes and Landforms of Namibia written by Andrew Goudie and published by Springer. This book was released on 2014-10-15 with total page 164 pages. Available in PDF, EPUB and Kindle. Book excerpt: The landscapes of Namibia are of world-class quality in beauty, diversity and interest. This book provides the first ever overview of the most important of these landscapes, explains why they look as they do, and evaluates why they are of note. Writing from a geomorphological perspective, the authors introduce the key processes and controls which influence landscape and landform development in Namibia. Geological and tectonic background, climate now and in the past, vegetation and animals (including humans) are all identified as crucial factors influencing the landscape of Namibia today. The book presents twenty one richly-illustrated case studies of the most significant landscapes of Namibia, ranging from the iconic Etosha Pan at the heart of the biggest wildlife conservation area in the north, to the famous dunes and ephemeral river at Sossus Vlei in the heart of the Namib desert. Each case study also contains a full list of the key references to the scientific work on that landscape. The authors provide an assessment of the current state of conservation of these landscapes, and their importance to tourism. The book is recommended reading for anyone with a professional or amateur interest in the spectacular and intriguing landscapes of this part of southern Africa. It provides a useful handbook for those travelling around Namibia, and an invaluable reference guide for those interested in how landscapes develop and change.
Download or read book Indigenous Knowledge of Namibia written by Chinsembu, Kazhila C. and published by University of Namibia Press. This book was released on 2016-01-29 with total page 416 pages. Available in PDF, EPUB and Kindle. Book excerpt: Indigenous knowledge is the dynamic information base of a society, facilitating communication and decision-making. It is the cornerstone of many modern-day innovations in science and technology. It is also a ready and valuable resource for sustainable and resilient livelihoods, and attracts increasing public interest due to its applications in bio-technology, health, bioprospecting, pharmaceuticals, agriculture, food preparation, mathematics and astronomy. INDIGENOUS KNOWLEDGE OF NAMIBIA is a fascinating compendium aimed at a wide readership of academics and students, government officials, policy makers, and development partners. The 17 chapters examine the indigenous knowledge of medicinal plants for treating HIV/AIDS, malaria, cancer, and other microbial infections of humans and livestock; indigenous foods; coping and response strategies in dealing with human-wildlife conflicts, floods, gender, climate change and the management of natural resources. A new rationalisation of adolescent customary and initiation ceremonies is recommended in response to the HIV/AIDS pandemic; and a case study of the San people of Namibia speaks to the challenges of harmonising modern education with that of indigenous people.
Download or read book Educational Research and Innovation Education Governance in Action Lessons from Case Studies written by Burns Tracey and published by OECD Publishing. This book was released on 2016-09-09 with total page 194 pages. Available in PDF, EPUB and Kindle. Book excerpt: Governing multi-level education systems requires governance models that balance responsiveness to local diversity with the ability to ensure national objectives.
Download or read book Case Studies on Leaving No One Behind written by OECD and published by Org. for Economic Cooperation & Development. This book was released on 2019-01-09 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: These case studies complement the 2018 Development Co-operation Report: Joining forces to leave no one behind. Case study contributors share knowledge and lessons on what it takes to answer the pledge of the 2030 Agenda for Sustainable Development to leave no one behind through national and sub-national policies, strategies and programmes as well as international development co-operation projects, programmes and partnerships. The insights, good practices and lessons shared in these case studies were provided by diverse actors. These include official development co-operation ministries and agencies from members of the OECD and the Development Assistance Committee, international organisations, developing country governments, civil society organisations, business, and research bodies. The case studies highlight experiences from projects and programmes in leaving no one behind and reaching the furthest behind. They are organised and presented under two broad categories: 1. Reaching and including people and places; 2. The enabling role of international co-operation: policies, partnerships and data.
Download or read book Going Green written by Jacklyn Cock and published by Oxford University Press, USA. This book was released on 1991 with total page 284 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book examines South Africa's environmental problems and shows how communities are rallying to the defense of the environment. Topics covered include land degradation, water pollution, urban ghettoes, and the industrial environment. In evaluating South Africa as a microcosm of First and Third World environmental problems, this book shows how the apartheid system has contributed to environmental damage, and offers possible solutions.
Download or read book The Ju hoan San of Nyae Nyae and Namibian Independence written by Megan Biesele and published by Berghahn Books. This book was released on 2010-11-01 with total page 302 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Ju/’hoan San, or Ju/’hoansi, of Namibia and Botswana are perhaps the most fully described indigenous people in all of anthropology. This is the story of how this group of former hunter-gatherers, speaking an exotic click language, formed a grassroots movement that led them to become a dynamic part of the new nation that grew from the ashes of apartheid South West Africa. While coverage of this group in the writings of Richard Lee, Lorna Marshall, Elizabeth Marshall Thomas, and films by John Marshall includes extensive information on their traditional ways of life, this book continues the story as it has unfolded since 1990. Peopled with accounts of and from contemporary Ju>/’hoan people, the book gives newly-literate Ju/’hoansi the chance to address the world with their own voices. In doing so, the images and myths of the Ju/’hoan and other San (previously called “Bushmen”) as either noble savages or helpless victims are discredited. This important book demonstrates the responsiveness of current anthropological advocacy to the aspirations of one of the best-known indigenous societies.
Download or read book Re Viewing Resistance in Namibian History written by Silvester, Jeremy and published by University of Namibia Press. This book was released on 2015-07-13 with total page 330 pages. Available in PDF, EPUB and Kindle. Book excerpt: Re-Viewing Resistance in Namibian History brings together the work of experienced academics and a new wave of young Namibian historians - architects of the past - who are working on a range of public history and heritage projects, from late nineteenth century resistance to the use of songs, from the role of gender in SWAPO's camps to memorialisation, and from international solidarity to aspects of the history of Kavango and Caprivi. In a culturally and politically diverse democracy such as Namibia, there are bound to be different perspectives on the past, and history will be as plural as the history-tellers. The chapters in this book reflect this diversity, and combine to create a remarkable collection of divergent voices, providing alternative perspectives on the past. Re-Viewing Resistance in Namibian History writes 'forgotten' people into history; provides a reading of the past that reflects the tensions and competing identities that pervaded 'the struggle'; and deals with 'heritage that hurts'.
Download or read book Strengthening International Courts written by Leslie Johns and published by University of Michigan Press. This book was released on 2015-01-22 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: As all manner of commerce becomes increasingly global, states must establish laws to protect property rights, human rights, and national security. In many cases, states delegate authority to resolve disputes regarding these laws to an independent court, whose power depends upon its ability to enforce its rulings. Examining detailed case studies of the International Court of Justice and the transition from the General Agreement on Tariffs and Trade to the World Trade Organization, Leslie Johns finds that a court’s design has nuanced and mixed effects on international cooperation. A strong court is ideal when laws are precise and the court is nested within a political structure like the European Union. Strong courts encourage litigation but make states more likely to comply with agreements when compliance is easy and withdraw from agreements when it is difficult. A weak court is optimal when law is imprecise and states can easily exit agreements with minimal political or economic repercussions. Johns concludes the book with recommendations for promoting cooperation by creating more precise international laws and increasing both delegation and obligation to international courts.
Download or read book Democracy written by David A. Moss and published by Belknap Press. This book was released on 2017-02-21 with total page 784 pages. Available in PDF, EPUB and Kindle. Book excerpt: A Foreign Affairs Best Book of the Year “This absolutely splendid book is a triumph on every level. A first-rate history of the United States, it is beautifully written, deeply researched, and filled with entertaining stories. For anyone who wants to see our democracy flourish, this is the book to read.” —Doris Kearns Goodwin To all who say our democracy is broken—riven by partisanship, undermined by extremism, corrupted by wealth—history offers hope. Democracy’s nineteen cases, honed in David Moss’s popular course at Harvard and taught at the Library of Congress, in state capitols, and at hundreds of high schools across the country, take us from Alexander Hamilton’s debates in the run up to the Constitutional Convention to Citizens United. Each one presents a pivotal moment in U.S. history and raises questions facing key decision makers at the time: Should the delegates support Madison’s proposal for a congressional veto over state laws? Should Lincoln resupply Fort Sumter? Should Florida lawmakers approve or reject the Equal Rights Amendment? Should corporations have a right to free speech? Moss invites us to engage in the passionate debates that are crucial to a healthy society. “Engagingly written, well researched, rich in content and context...Moss believes that fierce political conflicts can be constructive if they are mediated by shared ideals.” —Glenn C. Altschuler, Huffington Post “Gives us the facts of key controversies in our history—from the adoption of the constitution to Citizens United—and invites readers to decide for themselves...A valuable resource for civic education.” —Michael Sandel, author of Justice
Download or read book The Management of Common Property Natural Resources written by Daniel W. Bromley and published by World Bank Publications. This book was released on 1989 with total page 78 pages. Available in PDF, EPUB and Kindle. Book excerpt: This popular technical paper is currently in its sixth reprinting (10/97). Many development projects require that people be involuntarily resettled to other locations to live and work. Governments need adequate policies to minimize the negative effects of this relocation both on the individuals involved and on the national economy. This report presents policy guidelines and procedures for World Bank-financed projects requiring involuntary resettlement. Designed for development specialists, social anthropologists, and sociologists, this volume discusses past Bank projects to illuminate the responsibilities of the governments and the needs of resettlers and host populations during resettlement. Among the topics addressed are types of involuntary resettlement; basic sociological principles in approaching resettlement; policy objectives and strategies; reconstruction of the resettlers' homes, production bases, and social organizations; and the effects of resettlement on the environment. Annexes to this report contain technical checklists for preparing and appraising resettlement plans in projects and for monitoring and evaluating rettlement. Michael M. Cernea has published and editied several books on the sociological aspects of development. Among these books is Putting People First: Sociological Variables in Rural Development , which describes culturally sensitive approaches to the preparation, planning, and implementation of development projects. Other books include Social Organization and Development Anthropology; Social Assessments for Better Development: Case Studies in Russia and Central Asia ; and Urban Environment and Population Relocation .
Download or read book Case Studies in War to peace Transition written by Nat J. Colletta and published by World Bank Publications. This book was released on 1996 with total page 378 pages. Available in PDF, EPUB and Kindle. Book excerpt: World Bank Discussion Paper No. 331. With the assistance of Emilio Mondo, Taimi Sitari, and Tadesse A. Woldu. Provides a detailed analysis of the intricate nature of the political, economic, and sociocultural issues that arise during the transition from war to peace in Ethiopia, Namibia, and Uganda. These countries offer a unique range of conditions and program models, as well as a variety of successes and failures from which to learn. A recently released overview, The Transition from War to Peace in Sub-Saharan Africa (Stock no. 13581; ISBN 0-8213-3581-2), is based on these country studies and a synthesis of reports of demobilization and reintegration programs in several other countries.
Download or read book UNTAG in Namibia written by and published by [ ] : United Nations Transition Assistance Group. This book was released on 1990 with total page 116 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Bridge Builders written by and published by . This book was released on 2000 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Local case studies in African land law written by Robert Home and published by PULP. This book was released on 2011 with total page 218 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book UN Peacekeeping in Civil Wars written by Lise Morjé Howard and published by Cambridge University Press. This book was released on 2008 with total page 12 pages. Available in PDF, EPUB and Kindle. Book excerpt: An in-depth 2007 analysis of the sources of success and failure in UN peacekeeping missions in civil wars.
