Download or read book Medical Receptionists and Secretaries Handbook written by Mari Robbins and published by CRC Press. This book was released on 2017-11-22 with total page 363 pages. Available in PDF, EPUB and Kindle. Book excerpt: This best-selling classic has now been fully revised, expanded and updated. It has established itself over ten years and with three previous editions as the essential handbook for study and daily reference. Medical Receptionists and Secretaries Handbook, Fourth Edition contains vital information for all staff enabling them to work efficiently and effectively both within the NHS and private medical sectors. It encourages an understanding of the importance of administrative staff in providing high standards of patient care and promotes teamwork throughout the whole healthcare environment. No medical receptionist, secretary or healthcare administrator should be without it!
Download or read book Medical Receptionist Handbook to Success written by Shivhon Adkins and published by . This book was released on 2018-02-08 with total page 78 pages. Available in PDF, EPUB and Kindle. Book excerpt: Medical Receptionist Handbook to Success is a comprehensive learning tool for the enhancement of front office personnel in a healthcare setting. Handbook offers implementable tools to promote effective communication, customer service, and productivity.
Download or read book Medical Receptionists and Secretaries Handbook written by Mari Robbins and published by Radcliffe Publishing. This book was released on 2006 with total page 370 pages. Available in PDF, EPUB and Kindle. Book excerpt: The volume provides a concise but comprehensive manual for use as both a college text and a practical reference for receptionists and secretaries in hospitals and general practice.
Download or read book Kinn s The Administrative Medical Assistant E Book written by Brigitte Niedzwiecki and published by Elsevier Health Sciences. This book was released on 2022-11-19 with total page 578 pages. Available in PDF, EPUB and Kindle. Book excerpt: **Selected for Doody's Core Titles® 2024 in Medical Assisting** More than any other product on the market, the most successful medical assistants begin their careers with Kinn. Known for more than 65 years for its alignment with national curriculum standards, Kinn's The Administrative Medical Assistant: An Applied Learning Approach, 15th Edition teaches the real-world administrative skills essential for a career in the modern medical office — always with a focus on helping you apply what you've learned. This edition features new and expanded content on insurance, coding, privacy and security, telehealth logistics, and much more. With its approachable writing style appropriate for all levels of learners and a full continuum of separately sold adaptive solutions, EHR documentation experience, and HESI remediation and assessment, quickly master the leading skills to prepare for certification and a successful career in the dynamic and growing administrative medical assisting profession! - Step-by-step, illustrated procedures include rationales and a focus on professionalism. - Electronic health record (EHR) coverage provides access to hands-on activities using SimChart® for the Medical Office (sold separately). - Applied learning approach incorporates threaded case scenarios and critical thinking applications. - Patient education and legal and ethical features at the end of each chapter reinforce legal and communications implications within medical assisting practice. - Key vocabulary terms and definitions are presented at the beginning of each chapter, highlighted in text discussions, and summarized in a glossary for quick reference. - Robust Evolve companion website offers procedure videos, practice quizzes, mock certification exams, and interactive learning exercises. - NEW! Content aligns to 2022 Medical Assisting educational competencies. - NEW and UPDATED! Comprehensive coverage of all administrative functions complies with accreditation requirements and includes insurance, coding, privacy and security, telehealth logistics, and more. - NEW! Artwork familiarizes you with the modern medical office and equipment.
Download or read book Today s Medical Assistant E Book written by Kathy Bonewit-West and published by Elsevier Health Sciences. This book was released on 2015-09-11 with total page 1337 pages. Available in PDF, EPUB and Kindle. Book excerpt: Launch your career in medical assisting with Today's Medical Assistant, Clinical & Administrative Procedures, 3rd Edition! Bringing together the clinical know-how of Kathy Bonewit-West, the administrative expertise of Sue Hunt, and the anatomy and physiology knowledge of Edith Applegate, this hands-on guide uses easy-to-follow language and detailed visuals to walk readers through all of the medical knowledge, procedures, and skills needed for success in today's fast-paced medical office. Not only does this new edition incorporate the latest standards and competencies throughout all of its content and resources, but it also includes an incredibly wide assortment of engaging learning tools and activities that help readers fully understand and demonstrate those competencies. If you want to be fully prepared for tomorrow's medical assisting profession, then look no further than Today's Medical Assistant! - Consistent and meticulous coverage throughout the main text, Evolve resources, study guide, and SimChart for the Medical Office provide reliable content and unparalleled accuracy on the responsibilities of the modern medical assistant. - The most up-to-date content outfits readers with the latest information and insights on key topics such as: - electronic medical records (EMR), HIPAA, and advanced directives - documentation, evaluation & management, office and hospital services (billing & coding) - emergency preparedness - ICD-10 coding - medical office technology - medical asepsis, OSHA Bloodborne Pathogens Standard; AIDS & Hepatitis, latex glove allergies - vital signs - pediatrics, immunization information, IM injection (theory), child abuse - colonoscopies - IV therapy - CLIA waived tests - Unique learning aids throughout the book include: - procedure charting examples - outlines, detailed learning objectives, and key terms for each chapter - Highlight boxes - What Would You Do? What Would You Not Do? boxes - Patient Teaching boxes - On the Web boxes - Putting It All into Practice boxes - Memories from Practicum boxes - glossary of key terms - Arsenal of engaging activities on the Evolve companion site gives users a fun way to practice their medical assisting knowledge. - Over 120 procedures give readers clear, illustrated guidance on each step of every procedure. The procedural videos on the Evolve companion site enable users to view the procedures in action. - 8th grade reading level makes material approachable and easy to understand for all types of readers. - Full-color design makes the book visually stimulating.
Download or read book The Professional Medical Assistant written by Sharon Eagle and published by F.A. Davis. This book was released on 2009-04-08 with total page 1131 pages. Available in PDF, EPUB and Kindle. Book excerpt: This new textbook uses a multidisciplinary, integrated approach to learning that truly reflects the real world in which MAs practice, whether they're focused on the front or back office. From beginning to end, it offers comprehensive, competency-based coverage, complemented by an emphasis on multiple learning styles to better meet the needs of your students. Mastery of all the knowledge and skills that lead to CMA(AAMA) or RMA certification, plus flexibility, versatility, teamwork, and professionalism in the workplace, are the hallmarks of a successful and rewarding career as a Medical Assistant.
Download or read book Kinn s The Medical Assistant E Book written by Deborah B. Proctor and published by Elsevier Health Sciences. This book was released on 2014-03-27 with total page 1379 pages. Available in PDF, EPUB and Kindle. Book excerpt: The most comprehensive medical assisting resource available, Kinn's The Medical Assistant, 11th Edition provides unparalleled coverage of the practical, real-world administrative and clinical skills essential to your success in health care. Kinn's 11th Edition combines current, reliable content with innovative support tools to deliver an engaging learning experience and help you confidently prepare for today's competitive job market. Study more effectively with detailed Learning Objectives, Vocabulary terms and definitions, and Connections icons that link important concepts in the text to corresponding exercises and activities throughout the companion Evolve Resources website and Study Guide & Procedure Checklist Manual. Apply what you learn to realistic administrative and clinical situations through an Applied Learning Approach that integrates case studies at the beginning and end of each chapter. Master key skills and clinical procedures through step-by-step instructions and full-color illustrations that clarify techniques. Confidently meet national medical assisting standards with clearly identified objectives and competencies incorporated throughout the text. Sharpen your analytical skills and test your understanding of key concepts with critical thinking exercises. Understand the importance of patient privacy with the information highlighted in helpful HIPAA boxes. Demonstrate your proficiency to potential employers with an interactive portfolio builder on the companion Evolve Resources website. Familiarize yourself with the latest administrative office trends and issues including the Electronic Health Record. Confidently prepare for certification exams with online practice exams and an online appendix that mirrors the exam outlines and provides fast, efficient access to related content. Enhance your value to employers with an essential understanding of emerging disciplines and growing specialty areas. Find information quickly and easily with newly reorganized chapter content and charting examples. Reinforce your understanding through medical terminology audio pronunciations, Archie animations, Medisoft practice management software exercises, chapter quizzes, review activities, and more on a completely revised companion Evolve Resources website.
Download or read book Kinn s The Administrative Medical Assistant E Book written by Alexandra Patricia Adams and published by Elsevier Health Sciences. This book was released on 2013-11-28 with total page 630 pages. Available in PDF, EPUB and Kindle. Book excerpt: Prepare for a successful career in medical assisting! Kinn’s The Administrative Medical Assistant, 8th Edition helps you learn the real-world administrative skills essential to working in the health care office. In-depth coverage ranges from professional behavior and interpersonal skills to billing and coding, electronic health records and management of practice finances. Written by administrative medical assisting expert Alexandra Adams, this classic resource also includes an Evolve companion website with exercises and activities, videos, review questions for the CMA and RMA certification exams, and an interactive portfolio builder. Step-by-step, illustrated procedures make it easier to learn and understand medical assisting skills, and include rationales for each step. Threaded case scenarios let you develop critical thinking skills and apply concepts learned in each chapter to realistic administrative situations. Study Guide includes a variety of exercises to test your knowledge and critical thinking skills, case scenarios from the book, and a Procedure Checklists Manual. Sold separately. Emergency Preparedness and Assisting with Medical Emergencies chapter prepares you to take action during crises and urgent situations. Detailed learning objectives and vocabulary with definitions in each chapter help you study more effectively, with connections icons linking concepts in the text to exercises in the study guide and on the Evolve companion website. Patient education and legal and ethical issues are described in relation to the Medical Assistant's job. A Portfolio Builder on the Evolve website helps you demonstrate proficiency to potential employers. NEW! Charting examples within the procedures are highlighted for easier learning. UPDATED coverage of the Electronic Health Record ensures that you are familiar with the technology you'll use on the job.
Download or read book Kinn s The Medical Assistant E Book written by Brigitte Niedzwiecki and published by Elsevier Health Sciences. This book was released on 2019-09-24 with total page 1312 pages. Available in PDF, EPUB and Kindle. Book excerpt: More than any other product on the market, the most successful Medical Assistants begin their careers with Kinn. Trusted for more than 60 years, Kinn's The Medical Assistant: An Applied Learning Approach, 14th Edition, teaches you real-world administrative and clinical skills essential for a career in the modern medical office – always with a focus on application through unfolding case scenarios, critical thinking questions, and interactive exercises. The reorganized 14th edition includes expanded content on medical office accounts, collections, banking, and practice management as well as a new chapter reviewing medical terminology, anatomy and physiology, and pathology. With an easy-to-read format and a full continuum of separately sold adaptive learning solutions, real-world simulations, EHR documentation experience, and HESI remediation and assessment — you'll learn the leading skills to prepare for certification and a successful career in the dynamic and growing Medical Assisting profession! - Comprehensive coverage of all administrative and clinical procedures prepares you for a wide array of Medical Assisting jobs. - Nearly 185 step-by-step illustrated procedures with rationales break down how to perform critical skills for practice. - Applied approach to learning helps you use what you've learned in a real-world setting, including case scenarios and critical thinking exercises. - Thorough EHR coverage with access to hands-on activities incorporates use of SimChart® for the Medical Office, software designed to ensure that you are practice-ready (sold separately). - Key vocabulary terms and definitions are presented at the beginning of each chapter and highlighted in text discussions. - Summary of Learning Objectives serves as a checkpoint and study tool. - Patient education and legal and ethical features help relate content to practical use. - NEW! Chapter reviews medical terminology, anatomy and physiology, and pathology to help you build a solid foundation. - NEW! Reorganized and expanded content on medical office accounts includes collections, banking, and practice management. - NEW! Artwork focused on the workings of a modern medical office, includes updated illustrations and photographs of procedures and medical records. - NEW! Expanded and updated sample certification exams help you practice and prepare for certification. - NEW! Streamlined presentation refines organization and writing for easy comprehension. - NEW! Coverage of patient-centered care featured throughout textbook.
Download or read book Ambulatory Care Management and Practice written by Albert E. Barnett and published by Jones & Bartlett Learning. This book was released on 1992 with total page 548 pages. Available in PDF, EPUB and Kindle. Book excerpt: The all-in-one guide to a successful ambulatory care business! This co mprehensive handbook presents effective methods of providing health ca re within the ambulatory care setting, including: information on how t o structure and organize a medical group, the role of the medical dire ctor; professional and technical nursing; the collaboration of physici ans and nurses; staffing and scheduling methodologies; quality assuran ce; utilization review; risk management; information systems; and much more.
Download or read book Today s Medical Assistant written by Kathy Bonewit-West and published by Elsevier Health Sciences. This book was released on 2012-10-04 with total page 1278 pages. Available in PDF, EPUB and Kindle. Book excerpt: Bringing together the clinical know-how of Kathy Bonewit-West, the administrative expertise of Sue Hunt, and the anatomy and physiology knowledge of Edith Applegate, this unique, hands-on text guides you through the medical knowledge and skills you need to succeed in today's fast-paced medical office. The latest standards and competencies for the medical assistant have been incorporated into this new edition, along with expanded coverage on important topics such as nutrition, the electronic medical record, ICD-10, emergency preparedness and disaster planning, time management, and computerized prescription refills. Consistent, meticulous coverage throughout the main text, IRM, SG, DVDs, Evolve, and more provide reliable content and unparalleled accuracy. Over 90 procedural videos on DVD and online provide a visual representation of important procedures. Expanded Student Evolve site contains all animations, games (such as Quiz Show and Road to Recovery), drag-and-drop exercises, Apply your Knowledge exercises, Prepare for Certification exercises, matching exercises, and other helpful activities such as blood pressure readings, determining height and weight, and drawing up medication. What Would You Do? What Would You Not Do? boxes and responses offer applications of real-life case studies.Clear and concise Anatomy and Physiology coverage covers the basics of A&P and eliminates the need for a separate A&P text. Content updates reflect the latest competencies for medical assistants and ensure you have the most current information on the newest trends and updates in the medical assisting world. 8th grade reading level makes material approachable and easy to understand. New chapter on Emergency Preparedness offers a well-rounded perspective on what to do in specific emergency situations. New OSHA Bloodborne Pathogens video improves your understanding of personal safety following the OSHA standards. Pronunciation section in the Terminology Review gives you confidence with pronunciation and medical knowledge.Application to EMR where appropriate prepares you for the real world by dealing with electronic medical records.
Download or read book Lippincott Williams and Wilkins Administrative Medical Assisting written by Laura Southard Durham and published by Lippincott Williams & Wilkins. This book was released on 2008 with total page 400 pages. Available in PDF, EPUB and Kindle. Book excerpt: Lippincott Williams & Wilkins' Administrative Medical Assisting, Second Edition teaches students the theory and skills to become effective medical office assistants. The text and ancillary resources address all the required administrative competencies for CAAHEP and ABHES program accreditation. The book includes critical thinking questions and is written for maximum readability, with a full-color layout, over 100 illustrations, and boxes to highlight key points. A bound-in CD-ROM and a companion Website include CMA/RMA exam preparation questions, an English-to-Spanish audio glossary, a clinical simulation, administrative skill video clips, competency evaluation forms, and worksheets for practice. A Skills DVD with demonstrations of the most important medical assisting skills is available separately. An Instructor's Resource CD-ROM and online instructor resources will be available gratis upon adoption of the text.
Download or read book Kinn s The Medical Assistant written by Deborah B. Proctor and published by Elsevier Health Sciences. This book was released on 2016-05-04 with total page 1311 pages. Available in PDF, EPUB and Kindle. Book excerpt: Comprehensive Medical Assisting begins with Kinn! Elsevier’s 60th Anniversary edition of Kinn’s The Medical Assistant, 13th Edition provides you with real-world administrative and clinical skills that are essential to working in the modern medical office. An applied learning approach to the MA curriculum is threaded throughout each chapter to help you further develop the tactile and critical thinking skills necessary for working in today’s healthcare setting. Paired with our adaptive solutions, real –world simulations, EHR documentation and HESI remediation and assessment, you will learn the leading skills of modern administrative and clinical medical assisting in the classroom! Basics of Diagnostic Coding prepares you to use the ICD-10 coding system. Learning objectives listed in the same order as content makes it easy to review material. Clinical procedures integrated into the TOC give you a quick reference point. Professional behavior boxes provide guidelines on how to interact with patients, families, and coworkers. Patient education and legal and ethical issues are described in relation to the Medical Assistant's job. Applied approach to learning helps you use what you’ve learned in the clinical setting. Learning objectives and vocabulary with definitions highlight what’s important in each chapter. Critical thinking applications test your understanding of the content. Step-by-step procedures explain complex conditions and abstract concepts. Rationales for each procedure clarify the need for each step and explains why it’s being performed. Portfolio builder helps you demonstrate your mastery of the material to potential employers. NEW! Chapter on The Health Record reviews how you’ll be working with a patient’s medical record. NEW! Chapter on Technology in the Medical Office introduces you to the role EHR technology plays in the medical office. NEW! Chapter on Competency-Based Education helps you understand how your mastery of the material will affect your ability to get a job. NEW! Clinical procedure videos helps you visualize and review key procedures.
Download or read book Federal Trade Commission Decisions written by United States. Federal Trade Commission and published by . This book was released on 1977 with total page 1076 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Resolving Patient Complaints written by Liz Osborne and published by Jones & Bartlett Learning. This book was released on 2004 with total page 252 pages. Available in PDF, EPUB and Kindle. Book excerpt: Using a clear, straightforward approach, this book provides a patient-oriented approach to complaint handling that can be used by all staff in an office, clinic, or system. Readers will learn how to develop a system for documenting patient complaints and comments, As well as strategies for monitoring and analyzing the information documented by patient claims. Other tools include a mechanism for changing behaviors of health care providers and improving delivery systems, strategies for dealing with difficult and abusive patients, and sample scripted transcripts for dealing with the most common types of complaints heard by health care practitioners. With a solid service recovery system in place, health care organizations and practices can meet accreditation agency standards for grievance processes, and, As a result, greatly reduce risk management claims. Resolving Patient Complaints: A Step-by-Step Guide to Effective Service Recovery provides managers, physicians, and employees with the skills and tools necessary to implement a service recovery process to respond to and review patient complaints and concerns about quality of care. Author Liz Osborne draws on her 15 years of experience as manager of a patient relations department in a large HMO to give expert advice on addressing patient dissatisfaction appropriately and effectively.
Download or read book Kinn s Medical Assisting Fundamentals written by Brigitte Niedzwiecki and published by Elsevier Health Sciences. This book was released on 2018-08-31 with total page 1247 pages. Available in PDF, EPUB and Kindle. Book excerpt: Launch your Medical Assisting career with Kinn's Medical Assisting Fundamentals: Administrative and Clinical Competencies with Anatomy & Physiology! This practical, hands-on text features an easy-to-understand writing style and detailed visuals designed to help you master all the Medical Assisting knowledge, procedures, and skills needed for career success. Based on trusted content from the bestselling Kinn's product suite, this brand-new text and its accompanying resources incorporate the latest standards and competencies throughout, as well as approachable coverage of math, medical terminology, soft skills, and anatomy and physiology. - Easy-to-grasp writing style is appropriate for all levels of learners in all types of Medical Assisting programs. - Trusted Kinn's content supports the following exam plans: CMA from the American Association of Medical Assistants; RMA and CMAS from American Medical Technologist; CCMA and CMAA from the National Healthcareer Association; NCMA from the National Center for Competency Testing; and CMAC from the American Medical Certification Association. - Emphasis on anatomy and physiology — along with pathology, signs/symptoms, diagnostic procedures, and treatments — enables you to meet key competencies. - Strong focus on medical terminology includes feature boxes that highlight chapter-related medical terminology to help you learn word parts, pronunciation, and definitions. - Math exercises embedded throughout the text challenge you to sharpen your math skills. - Procedures are mapped to CAAHEP and ABHES accreditation standards down to the step, offer rationales for each step, and can be conveniently performed in the classroom. - Customer Service boxes in appropriate chapters help you develop the soft skills that employers seek when hiring Medical Assistants. - Applied learning approach introduces a case scenario at the beginning of each chapter and then revisits it throughout the chapter to help you understand new concepts as they are presented. - Chapter learning tools include vocabulary with definitions, critical thinking applications, and content that ties directly to the order of learning objectives. - Pharmacology glossary of the top 100-150 most common over-the-counter and prescription medications gives you quick access to pronunciation guides, generic and trade names, and drug classification.
Download or read book Today s Medical Assistant written by Kathy Bonewit-West, BS, MEd and published by Elsevier Health Sciences. This book was released on 2015-10-13 with total page 1337 pages. Available in PDF, EPUB and Kindle. Book excerpt: Launch your career in medical assisting with Today's Medical Assistant, Clinical & Administrative Procedures, 3rd Edition! Bringing together the clinical know-how of Kathy Bonewit-West, the administrative expertise of Sue Hunt, and the anatomy and physiology knowledge of Edith Applegate, this hands-on guide uses easy-to-follow language and detailed visuals to walk readers through all of the medical knowledge, procedures, and skills needed for success in today's fast-paced medical office. Not only does this new edition incorporate the latest standards and competencies throughout all of its content and resources, but it also includes an incredibly wide assortment of engaging learning tools and activities that help readers fully understand and demonstrate those competencies. If you want to be fully prepared for tomorrow's medical assisting profession, then look no further than Today's Medical Assistant! Consistent and meticulous coverage throughout the main text, Evolve resources, study guide, and SimChart for the Medical Office provide reliable content and unparalleled accuracy on the responsibilities of the modern medical assistant. The most up-to-date content outfits readers with the latest information and insights on key topics such as: electronic medical records (EMR), HIPAA, and advanced directives documentation, evaluation & management, office and hospital services (billing & coding) emergency preparedness ICD-10 coding medical office technology medical asepsis, OSHA Bloodborne Pathogens Standard; AIDS & Hepatitis, latex glove allergies vital signs pediatrics, immunization information, IM injection (theory), child abuse colonoscopies IV therapy CLIA waived tests Unique learning aids throughout the book include: procedure charting examples outlines, detailed learning objectives, and key terms for each chapter Highlight boxes What Would You Do? What Would You Not Do? boxes Patient Teaching boxes On the Web boxes Putting It All into Practice boxes Memories from Practicum boxes glossary of key terms Arsenal of engaging activities on the Evolve companion site gives users a fun way to practice their medical assisting knowledge. Over 120 procedures give readers clear, illustrated guidance on each step of every procedure. The procedural videos on the Evolve companion site enable users to view the procedures in action. 8th grade reading level makes material approachable and easy to understand for all types of readers. Full-color design makes the book visually stimulating. NEW! Chapter on nutrition underscores the CAAHEP curriculum's emphasis on nutrition by covering all of the latest nutritional information that pertains to today's medical assistants. NEW! Updated chapters on emergency preparedness and medical records ensure readers are up to date on the latest advances and rulings in these topical areas. NEW! Updated content aligned to the most recent CAAHEP and ABHES competencies ensures readers have the latest information needed to obtain employment and long-term success on the job. NEW! Expanded resources on Evolve now include videos, video evaluations, and practice examinations for the CMA, RMA, CCMA, and CMAA. NEW! Tie-in with SimChart for the Medical Office links important text content to opportunities for hands on practice working on Elsevier's educational EHR. NEW! Updated photographs and illustrations give readers a closer look at today's most pertinent information and skills for the medical assistant. NEW! Expanded A&P key terminology sections give readers ample terminology reinforcement, including proper pronunciations.
