Download or read book Front Office Management for the Veterinary Team E Book written by Heather Prendergast and published by Elsevier Health Sciences. This book was released on 2014-03-14 with total page 486 pages. Available in PDF, EPUB and Kindle. Book excerpt: The only book of its kind, Front Office Management for the Veterinary Team focuses on the day-to-day duties of the veterinary team. It offers a complete guide to scheduling appointments, billing and accounting, communicating effectively and compassionately with clients, managing medical records, budgeting, marketing your practice, managing inventory, using outside diagnostic laboratory services, and much more. Written by Heather Prendergast, RVT, CVPM, this manual simplifies essential tasks with step-by-step instructions! Exercises on the Evolve website offer additional practice with front office tasks. Interactive working forms give you experience completing sample checks, deposit slips, patient history forms, and incident reports. The latest information on electronic banking and tax forms ensures that you adhere to the most current financial guidelines. What Would You Do/Not Do boxes provide scenarios to expose you to real-life situations that occur in veterinary practice and guide you through to an appropriate resolution. Review questions test your understanding of concepts presented in each chapter. Practice Point boxes highlight practical information to remember while on the job. Veterinary Practice and the Law boxes provide essential information about laws that you must know in order to run an ethical practice and to protect the practice. Key terms and learning objectives guide you through study of the most important content.

Download or read book Front Office Management for the Veterinary Team written by Heather Prendergast and published by Saunders. This book was released on 2019-02-13 with total page 416 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn to navigate the day-to-day skills you need to be a valuable member of the veterinary office team! Front Office Management for the Veterinary Team, 3rd Edition covers veterinary office duties ranging from: scheduling appointments to billing and accounting, managing inventory and medical records, marketing, using outside diagnostic laboratory services, and communicating effectively and compassionately with clients. This edition includes two all-new chapters on strategic planning and leadership, updated coverage of office procedures, veterinary ethics, and technology. In addition, this complete guide to veterinary practice management features step-by-step instructions, making it easier for you to master vital front office tasks! UPDATED! Chapters include the most current information on team leadership, veterinary ethics and legal issues, human resources, and finance management. UPDATED! Coverage of technology and procedures includes new computer screen shots and new photos. Comprehensive coverage of front office skills includes telephone skills, appointment scheduling, admitting and discharging patients, and communicating with clients. Review questions and suggested activities reinforce important concepts presented in each chapter. Coverage of clinical assisting ranges from examinations and history taking for patients to kennels and boarding procedures, as well as radiology and laboratory procedures. Veterinary Ethics and Legal Issues chapter helps you protect the practice, and run an office based on ethical principles. An Evolve companion website lets you practice front office tasks with exercises in bookkeeping/accounts receivable, appointment management, and charting. Downloadable working forms offer practice in completing sample checks, laboratory forms, and incident reports. Information on electronic banking and tax forms ensures that you adhere to the latest financial guidelines. Information on security in office communication covers the most current methods of safe, electronic communication. Practice Point boxes highlight practical information to remember while on the job. Veterinary Hospital Managers Association (VHMA) Critical?Competencies are highlighted in each chapter. NEW! Strategic Planning chapter discusses how to strategically plan for the successful future of the veterinary hospital, and will include details on growing the practice, planning the workforce, meeting consumer needs, and increasing the value of the practice. NEW! The Leadership Team chapter discusses how leadership affects the paraprofessional staff, provides suggestions for effective leadership strategies, and methods to set expectations for employees, including attracting and retaining employees, leveraging, empowering and driving employee?engagement.? NEW! Standard Operating Procedures provides a checklist of important tasks associated with that chapter that must be addressed/completed in the veterinary practice setting.

Download or read book Front Office Management for the Veterinary Team E Book written by Heather Prendergast and published by Elsevier Health Sciences. This book was released on 2018-12-20 with total page 416 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn to navigate the day-to-day skills you need to be a valuable member of the veterinary office team! Front Office Management for the Veterinary Team, 3rd Edition covers veterinary office duties ranging from: scheduling appointments to billing and accounting, managing inventory and medical records, marketing, using outside diagnostic laboratory services, and communicating effectively and compassionately with clients. This edition includes two all-new chapters on strategic planning and leadership, updated coverage of office procedures, veterinary ethics, and technology. In addition, this complete guide to veterinary practice management features step-by-step instructions, making it easier for you to master vital front office tasks! UPDATED! Chapters include the most current information on team leadership, veterinary ethics and legal issues, human resources, and finance management. UPDATED! Coverage of technology and procedures includes new computer screen shots and new photos. Comprehensive coverage of front office skills includes telephone skills, appointment scheduling, admitting and discharging patients, and communicating with clients. Review questions and suggested activities reinforce important concepts presented in each chapter. Coverage of clinical assisting ranges from examinations and history taking for patients to kennels and boarding procedures, as well as radiology and laboratory procedures. Veterinary Ethics and Legal Issues chapter helps you protect the practice, and run an office based on ethical principles. An Evolve companion website lets you practice front office tasks with exercises in bookkeeping/accounts receivable, appointment management, and charting. Downloadable working forms offer practice in completing sample checks, laboratory forms, and incident reports. Information on electronic banking and tax forms ensures that you adhere to the latest financial guidelines. Information on security in office communication covers the most current methods of safe, electronic communication. Practice Point boxes highlight practical information to remember while on the job. Veterinary Hospital Managers Association (VHMA) Critical Competencies are highlighted in each chapter. NEW! Strategic Planning chapter discusses how to strategically plan for the successful future of the veterinary hospital, and will include details on growing the practice, planning the workforce, meeting consumer needs, and increasing the value of the practice. NEW! The Leadership Team chapter discusses how leadership affects the paraprofessional staff, provides suggestions for effective leadership strategies, and methods to set expectations for employees, including attracting and retaining employees, leveraging, empowering and driving employee engagement. NEW! Standard Operating Procedures provides a checklist of important tasks associated with that chapter that must be addressed/completed in the veterinary practice setting.

Download or read book Review Questions and Answers for Veterinary Technicians E Book written by Heather Prendergast and published by Elsevier Health Sciences. This book was released on 2021-02-01 with total page 642 pages. Available in PDF, EPUB and Kindle. Book excerpt: Prepare for VTNE success! Review Questions and Answers for Veterinary Technicians, 6th Edition provides 5,000 VTNE-style questions that have been reviewed and updated to reflect the latest changes to the Veterinary Technician National Examination. The book begins with multiple-choice questions on basic knowledge, including anatomy and physiology, hospital management, calculations, and terminology. It continues with a Q&A review of core subjects such as pharmacology, surgical nursing, laboratory procedures, diagnostic imaging, and pain management. Written by veterinary technology educator Heather Prendergast, this review includes an Evolve website allowing you to create customized, timed practice exams that mirror the VTNE experience. More than 5,000 multiple-choice questions are rigorously reviewed, mirror the type of questions found on the VTNE, and are designed to test factual knowledge, reasoning skills, and clinical judgment. Detailed rationales are included in the print text and on the Evolve website, reinforcing student knowledge and providing the reasoning behind answers. Organization of the book into primary subject areas reflects the latest version of the VTNE. Customized exam generator on Evolve offers a simulated test-taking experience with customized practice tests and timed practice exams with instant feedback and extended rationales. NEW! More than 200 new questions are added to this edition.

Download or read book Practice Management for the Veterinary Team E Book written by Heather Prendergast and published by Elsevier Health Sciences. This book was released on 2023-11-09 with total page 361 pages. Available in PDF, EPUB and Kindle. Book excerpt: Comprehensive coverage of practice management skills includes leadership, financial management, and strategic planning, as well as telephone skills, appointment scheduling, admitting and discharging patients, and communicating with clients. Coverage of clinical assisting ranges from examinations and history-taking for patients, to kennels and boarding procedures. Veterinary Ethics and Legal Issues chapter helps you learn to protect the practice and run a practice based on ethical principles and veterinary laws. End-of-chapter review questions reinforce key concepts and measure mastery of the content. End-of-chapter Practice Managers Survival Checklist allows you to review the most essential information. Versatile text can be used by practice managers to study for the CVPM exam. Updated content highlights important technological and professional updates to the field impacting medical record management. New chapters covering telehealth and practice integrative management software are included. Current coverage includes a revised Leadership, Professional Development and Human Resources chapter and expanded content in Strategic Planning and Marketing chapters.

Download or read book Elsevier s Veterinary Assisting Textbook E Book written by Margi Sirois and published by Elsevier Health Sciences. This book was released on 2020-01-02 with total page 496 pages. Available in PDF, EPUB and Kindle. Book excerpt: Master the role and responsibilities of the veterinary assistant! From respected veterinary educator Margi Sirois, Elsevier’s Veterinary Assisting Textbook, 3rd Edition covers everything you need to know to pass the Approved Veterinary Assistant (AVA) exam and succeed in clinical practice. With this comprehensive textbook students will learn to assist in laboratory and radiographic procedures, properly restrain animals, set up equipment and supplies, clean and maintain practice facilities, feed and exercise patients, collect samples, handle and dispense medications, groom patients, and record keeping. Updated content reflects the latest advances in veterinary assisting procedures, and new images illustrate key tasks. Comprehensive coverage provides details on the tasks performed by veterinary assistants, and covers everything you need to know to pass the Approved Veterinary Assistant (AVA) exam and succeed in clinical practice. Step-by-step instructions and hundreds of full-color photographs show veterinary assisting tasks and clarify key concepts. Information on office procedures and client relations prepares you to be involved in many of the business aspects of veterinary practice and to work closely with management staff. Coverage of the workflow in a veterinary practice helps you understand your role as well as the roles of all the other members of the veterinary health care team. Critical Concept boxes highlight important points and provide useful tips to improve your knowledge and skills. A student workbook provides activities to help you apply concepts to veterinary practice, including definitions of key terms, review questions, crossword puzzles, illustration labeling, sample cases, and clinical applications. Available separately. NEW! Completely updated content throughout reflects the latest advances in veterinary assisting procedures for improved patient service. NEW! Fear-free handling coverage now included in Chapter 6: Animal Behavior and Restraint. NEW! Poultry Care section added to Chapter 13: Large Animal Nursing and Husbandry. NEW and UPDATED! Additional and revised images throughout accurately illustrate key veterinary assisting tasks.

Download or read book Large Animal Clinical Procedures for Veterinary Technicians E Book written by Kristin J. Holtgrew-Bohling and published by Elsevier Health Sciences. This book was released on 2015-09-12 with total page 789 pages. Available in PDF, EPUB and Kindle. Book excerpt: NEW livestock Nutrition and Diagnostic Imaging chapters provide a basic understanding of these subjects so you can perform history taking, correctly calculate rations for large animals, and fulfill your role in large animal diagnostic imaging. NEW Appendix of Vitals and Terminology provides a quick, at-a-glance reference for critical information. NEW! Supplemental chapters on the Evolve companion website cover the husbandry, clinical procedures, surgical procedures, and common diseases of poultry.

Download or read book McCurnin s Clinical Textbook for Veterinary Technicians E Book written by Joanna M. Bassert and published by Elsevier Health Sciences. This book was released on 2017-03-04 with total page 1392 pages. Available in PDF, EPUB and Kindle. Book excerpt: Immerse yourself in every aspect of the veterinary technology field with McCurnin’s Clinical Textbook for Veterinary Technicians, 9th Edition, covering small and large animals, birds, reptiles, and small mammals. With a new zoonoses theme threaded throughout each chapter, this comprehensive text describes how each disease affects the host, how it is spread, and how it is treated. Case presentations provide you with relevant, real-life scenarios so you can practice your critical thinking and decision-making skills. Introduction to the concept of the Technician Practice Model ensures that excellent nursing care is provided to each patient. Content on fluid therapy and transfusion medicine keeps you current and prepared for success in practice. Thorough coverage of electrocardiography included in the Emergency Nursing chapter to teach you how to interpret, and how to examine and differentiate, normal from abnormal and dangerous from non-dangerous. Case presentations provide you with real-life scenarios so you can practice your critical thinking and decision-making skills. Large animal care is integrated throughout the book with medical records, dentistry, physical examination, surgical instrumentation, surgical assistance, emergency care, and euthanasia, in addition to the individual Large Animal Medical Nsing chapter, to prepare you to care for large animals. A chapter dedicated to birds, reptiles, and small mammals keeps you up-to-date with care and treatment for these increasingly popular pets. Comprehensive chapters on pharmacology, pain management, restraint, and veterinary oncology offer a broader understanding of the responsibilities of a technician. Vet Tech Threads design emphasizes important study points and ensures you understand the content introduced to you. Step-by-step instructions and photographs show you how to perform dozens of procedures, and make information readily accessible in emergency and clinical situations. Evolve site with TEACH instructor resources, an image collection, and a test bank accompanies the text, and provides instructors with everything they need to successfully teach each chapter and evaluate students' progress. NEW! Chapter on Veterinary Oncology contains fundamental information on veterinary cancers and current therapies. NEW! Toxicology chapter provides an overview of toxic substances and treatments while helping you understand how to recognize, assess, and manage poison concerns. NEW! The theme of zoonotics is threaded throughout each chapter and emphasized appropriately to increase your understanding of how each disease affects the host, how it is spread, how it is treated, and the necessary safety precautions. NEW! A 2017 winner of the William Holmes McGuffey Longevity Award ("McGuffey") from the Text and Academic Authors Association (TAA). The "McGuffey" recognizes textbooks and learning materials whose excellence has been demonstrated over time.

Download or read book Principles and Practice of Veterinary Technology E Book written by Margi Sirois and published by Elsevier Health Sciences. This book was released on 2016-07-19 with total page 896 pages. Available in PDF, EPUB and Kindle. Book excerpt: Prepare for veterinary technician credentialing examinations and clinical practice with Principles and Practice of Veterinary Technology, 4th Edition. Reorganized and updated with the latest advances in the field, this comprehensive text helps you develop strong critical thinking and independent work skills. It includes expanded coverage of complementary medicine, critical care, pet health insurance, and toxicology. More than 80 step-by-step procedures throughout the text emphasize your roles and responsibilities for all AVMA-required psychomotor techniques. Plus, dozens of summary tables and boxes make it easy to find key information. Updated companion site with varying questions provide you with additional modes of study. Step-by-step procedures help you learn the essential skills required to become a successful veterinary technician. Summary tables and boxes condense key information to make complex material easier to understand. Clinical discussion of the role of the technician allows you to focus on your responsibilities in every aspect of practice. NEW! Expanded coverage of complementary medicine, critical care, pet health insurance, and toxicology reflect advances in veterinary technology. NEW! Review questions throughout text help you to understand and retain core concepts.

Download or read book Financial Management of the Veterinary Practice written by Justin Chamblee and published by American Animal Hosp Assoc. This book was released on 2010 with total page 178 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Practice Management for the Veterinary Team written by Heather Prendergast and published by Saunders. This book was released on 2024-03 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Comprehensive coverage of practice management skills includes leadership, financial management, and strategic planning, as well as telephone skills, appointment scheduling, admitting and discharging patients, and communicating with clients. Coverage of clinical assisting ranges from examinations and history-taking for patients, to kennels and boarding procedures. Veterinary Ethics and Legal Issues chapter helps you learn to protect the practice and run a practice based on ethical principles and veterinary laws. End-of-chapter review questions reinforce key concepts and measure mastery of the content. End-of-chapter Practice Managers Survival Checklist allows you to review the most essential information. Versatile text can be used by practice managers to study for the CVPM exam. Updated content highlights important technological and professional updates to the field impacting medical record management. New chapters covering telehealth and practice integrative management software are included. Current coverage includes a revised Leadership, Professional Development and Human Resources chapter and expanded content in Strategic Planning and Marketing chapters.

Download or read book Blackwell s Five Minute Veterinary Practice Management Consult written by Lowell Ackerman and published by John Wiley & Sons. This book was released on 2013-08-29 with total page 2233 pages. Available in PDF, EPUB and Kindle. Book excerpt: Blackwell’s Five-Minute Veterinary Practice Management Consult, Second Edition has been extensively updated and expanded, with 55 new topics covering subjects such as online technologies, hospice care, mobile practices, compassion fatigue, practice profitability, and more. Carefully formatted using the popular Five-Minute Veterinary Consult style, the book offers fast access to authoritative information on all aspects of practice management. This Second Edition is an essential tool for running a practice, increasing revenue, and managing staff in today’s veterinary practice. Addressing topics ranging from client communication and management to legal issues, financial management, and human resources, the book is an invaluable resource for business management advice applicable to veterinary practice. Sample forms and further resources are now available on a companion website. Veterinarians and practice managers alike will find this book a comprehensive yet user-friendly guide for success in today’s challenging business environment.

Download or read book Law and Ethics of the Veterinary Profession written by James F. Wilson and published by Priority Press, Limited. This book was released on 1988 with total page 532 pages. Available in PDF, EPUB and Kindle. Book excerpt: Order from Priority Press, Ltd., P.O. Box 306, Yardley, PA 19067 Phone (215) 321-9488. Written by a veterinarian with a law degree & 16 years of experience as a practicing veterinarian. Easy to read reference explaining legal principles concerning animals & veterinary medicine written in layman's terms. Contains 16 chapters covering the basics of American law, veterinary & animal ethics, laws establishing the practice of veterinary medicine, animals & the law (abandonment, liens, leash laws, rabies, liability for acts of animals, rights of animal owners, property rights in bodies, etc.), causes for & methods used to deal with complaints, elements to be proved when establishing liability for or a defense against a claim for negligence or malpractice, antitrust & the professions, elements needed to establish an enforceable contract including remedies for breach of contract & principles dealing with covenants-not-to-compete, the legal use of veterinary drugs, serving as an expert witness, credit management, debt collection, how to use small claims court, legal requirements & implications of medical record keeping, legal principles associated with prepurchase examinations in horses, & wildlife law.

Download or read book Journal of the American Veterinary Medical Association written by American Veterinary Medical Association and published by . This book was released on 2014 with total page 718 pages. Available in PDF, EPUB and Kindle. Book excerpt: Vols. for 1915-49 and 1956- include the Proceedings of the annual meeting of the association.

Download or read book Practice Management An Issue of Veterinary Clinics of North America Small Animal Practice E Book written by Peter Weinstein and published by Elsevier Health Sciences. This book was released on 2024-02-02 with total page 267 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this issue of Veterinary Clinics: Small Animal Practice, guest editor Dr. Peter Weinstein brings his considerable expertise to the topic of Practice Management. Operating a successful small animal veterinary practice requires wide-ranging knowledge and familiarity with a multitude of issues. In this issue, top experts provide resources that help readers better understand the business of veterinary practice and the tools to help them decide to own a hospital, manage a practice, or more effectively lead a practice that they already own. Contains 16 relevant, practice-oriented topics including what the future of veterinary practice looks like; digital marketing and social media; optimal team utilization leads to team retention; top ten practice management mistakes; workplace culture; and more. Provides in-depth clinical reviews on practice management, offering actionable insights for clinical practice. Presents the latest information on this timely, focused topic under the leadership of experienced editors in the field. Authors synthesize and distill the latest research and practice guidelines to create clinically significant, topic-based reviews.

Download or read book Elsevier s Veterinary Assisting Textbook E Book written by Margi Sirois and published by Elsevier Health Sciences. This book was released on 2015-12-20 with total page 512 pages. Available in PDF, EPUB and Kindle. Book excerpt: Master the role and responsibilities of the veterinary assistant! Elsevier’s Veterinary Assisting Textbook, 2nd Edition provides a comprehensive overview of all the skills you need to begin a career as a veterinary assistant. NAVTA-approved guidelines help in learning to assist in laboratory and radiographic procedures, properly restraining animals, setting up equipment and supplies, cleaning and maintaining practice facilities, feeding and exercising patients, collecting samples, handling and dispensing medications, grooming patients, and record keeping. From respected veterinary educator Margi Sirois, this book covers everything you need to know to pass the Approved Veterinary Assistant (AVA) exam and succeed in clinical practice. Comprehensive coverage provides details on the tasks performed by veterinary assistants, and covers everything you need to know to pass the Approved Veterinary Assistant (AVA) exam and succeed in clinical practice. Step-by-step instructions and hundreds of full-color photographs show veterinary assisting tasks and clarify key concepts. Information on office procedures and client relations prepares you to be involved in many of the business aspects of veterinary practice and to work closely with management staff. Expert authors and contributors focus on the topics that are most critical to effective veterinary assisting. Coverage of the workflow in a veterinary practice helps you understand your role as well as the roles of all the other members of the veterinary health care team. Critical Concept boxes highlight important points and provide useful tips to improve your knowledge and skills. Student-friendly features in each chapter include learning objectives, a chapter outline, and key terms, emphasizing the concepts you are expected to learn. A student workbook provides activities to help you apply concepts to veterinary practice, including definitions of key terms, review questions, crossword puzzles, illustration labeling, sample cases, and clinical applications. Available separately. NEW! Basic coverage of large animals is included throughout the book, preparing you for the veterinary assistant’s increasing role in large animal care. NEW! Additional radiographic positioning images in the Diagnostic Imaging chapter demonstrate the proper positioning for specific radiographic techniques.

Download or read book Oops I Became a Manager written by Amy Newfield and published by . This book was released on 2020-09-12 with total page 307 pages. Available in PDF, EPUB and Kindle. Book excerpt: Imagine a hospital where your team wants to come to work. They laugh and love their job. Sounds like a fairy tale, right? Well, it doesn't have to be. Complete with step-by-step instructions of how to reshape your team and change your culture, "Oops, I Became a Manager," is a must-read if you want to develop happy, cohesive teams. Oops, I Became a Manager is focused on best practices for coaching veterinary teams to be successful. It is a thorough reference packed with humorous real-life stories and practical information that can be applied to every veterinary hospital. Amy Newfield, MS, CVT, VTS (ECC) is a leader in the veterinary industry, a well-respected international lecturer, and author. After Amy "oops, became a manager," she recognized a gap in the veterinary industry. No matter how many conferences, workshops, books, or podcasts Amy reviewed she struggled to find references that were specific to leading veterinary teams. Drawing on over 20 years of experience in the veterinary profession and a master's degree in leadership, Amy wrote Oops, I Became a Manager to fill that gap. Oops, I Became a Manager focuses on helping veterinary hospital managers, supervisors, and leaders coach their teams more effectively. If you are new to a leadership role or have been in one for some time, this book will help you to: Determine how to structure your hospital Find the right people for manager/supervisor roles Create a healthy workplace environment Develop a solid new employee orientation program Reduce gossip and create positivity Reshape the "it's just a job" mindset to "this is my career and team" Learn to delegate and set boundaries If you're a new front office supervisor, veterinary technician or nurse manager, medical director, or practice manager you discover how to turn that toxic team into a unicorn team.