Download or read book Examining the Effectiveness of the Veterans Benefits Administration s Training Performance Management and Accountability written by United States. Congress and published by Createspace Independent Publishing Platform. This book was released on 2018-01-13 with total page 128 pages. Available in PDF, EPUB and Kindle. Book excerpt: Examining the effectiveness of the Veterans Benefits Administration's training, performance management and accountability : hearing before the Subcommittee on Disability Assistance and Memorial Affairs of the Committee on Veterans' Affairs, U.S. House of Representatives, One Hundred Tenth Congress, second session, September 18, 2008.

Download or read book Examining the Effectiveness of the Veterans Benefits Administration s Training Performance Management and Accountability written by United States. Congress. House. Committee on Veterans' Affairs. Subcommittee on Disability Assistance and Memorial Affairs and published by . This book was released on 2009 with total page 128 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Examining the Effectiveness of the Veterans Benefits Administration s Training Performance Management and Accountability written by United States. Congress. House. Committee on Veterans' Affairs. Subcommittee on Disability Assistance and Memorial Affairs and published by . This book was released on 2009 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Veterans Benefits written by Daniel Bertoni and published by DIANE Publishing. This book was released on 2008-09 with total page 64 pages. Available in PDF, EPUB and Kindle. Book excerpt: Faced with an increase in disability claims, the Veterans Benefits Admin. (VBA) is hiring a large number of new claims processing staff. This report determines: (1) What training is provided to new and experienced claims processors and how uniform is this training?; (2) To what extent has VBA planned this training strategically, and how well is the training designed, implemented, and evaluated?; (3) To what extent is the performance mgmt. system for claims processors consistent with generally accepted practices? Researchers reviewed VBA policies and training curricula; interviewed VBA central office officials; visited 4 of VBA¿s 57 regional offices; and compared VBA¿s training and performance mgmt. to generally accepted practices. Illustrations.

Download or read book Examining Training Requirements of Veterans Benefits Administration Claims Processing Personnel written by United States. Congress. House. Committee on Veterans' Affairs. Subcommittee on Disability Assistance and Memorial Affairs and published by . This book was released on 2011 with total page 86 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Examining the Effectiveness of Veterans Benefits Administration Outreach Efforts written by United States. Congress. House. Committee on Veterans' Affairs. Subcommittee on Disability Assistance and Memorial Affairs and published by . This book was released on 2009 with total page 96 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Veterans Benefits written by United States Government Accountability Office and published by Createspace Independent Publishing Platform. This book was released on 2017-09-14 with total page 64 pages. Available in PDF, EPUB and Kindle. Book excerpt: Veterans' benefits : increased focus on evaluation and accountability would enhance training and performance management for claims processors : report to the Chairman, Committee on Veteran's Affairs, House of Representatives.

Download or read book Veterans Benefits written by United States. Government Accountability Office and published by . This book was released on 2008 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Focusing on People written by United States. Congress. House. Committee on Veterans' Affairs and published by . This book was released on 2014 with total page 88 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Major Management Challenges and Program Risks written by United States. General Accounting Office and published by . This book was released on 1999 with total page 60 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Major Management Challenges and Program Risks written by and published by . This book was released on 1999 with total page 64 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Veterans Benefits written by United States Accounting Office (GAO) and published by Createspace Independent Publishing Platform. This book was released on 2018-05-18 with total page 30 pages. Available in PDF, EPUB and Kindle. Book excerpt: Veterans' Benefits: Improvements Needed in VA's Training and Performance Management Systems

Download or read book Examining the Effectiveness of Veterans Benefits Administration Outreach Efforts written by United States. Congress. House. Committee on Veterans' Affairs. Subcommittee on Disability Assistance and Memorial Affairs and published by . This book was released on 2009 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book GAO s Report Veterans Employment and Training Service written by United States. Congress. House. Committee on Veterans' Affairs. Subcommittee on Benefits and published by . This book was released on 2002 with total page 152 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Quality Vs Quantity written by United States House of Representatives and published by . This book was released on 2019-09-07 with total page 60 pages. Available in PDF, EPUB and Kindle. Book excerpt: Quality vs. quantity: examining the Veterans Benefits Administration's employee work credit and management systems: hearing before the Subcommittee on Disability Assistance and Memorial Affairs of the Committee on Veterans' Affairs, U.S. House of Representatives, One Hundred Eleventh Congress, second session, May 6, 2010.

Download or read book Veterans Employment and Training Service written by United States. General Accounting Office and published by . This book was released on 2001 with total page 44 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Transforming Service to Veterans written by Paul Lawrence and published by . This book was released on 2021-08-25 with total page 162 pages. Available in PDF, EPUB and Kindle. Book excerpt: Can one person and an executive team make a difference in a large government bureaucracy? Can Veterans get the benefits they've earned without it being so difficult, frustrating, and slow? Can laws designed to help Veterans be implemented on-time? The answer to each question is "yes." In Transforming Service to Veterans, Paul Lawrence describes his accomplishments as the leader of the Veterans Benefits Administration (VBA). VBA disburses $120 billion in annual benefits to Veterans. Historically, administering benefits has not met Veterans' expectations. Long wait times, ambiguity, and errors created the perception that nothing could be done to improve service to Veterans. This began to change in Spring 2018. Paul Lawrence was unanimously confirmed as Under Secretary for Benefits in April 2018, the only political appointee in VBA, overseeing 25,000 career employees. During Lawrence's nearly three years as Under Secretary, Veterans received more benefits faster and at a lower cost than at any time in VBA history. As a businessman, he implemented proven business practices, streamlined the bureaucracy, and created a public presence rebranding VBA as an organization successfully supporting Veterans. Transforming Service to Veterans presents Lawrence's journey from a business executive to political appointee charged with providing benefits to Veterans and implementing high-profile Veteran-focused legislation. He describes how he and his executive team assessed VBA's performance, identified problems and solutions, and determined an effective path forward. A key part of his work was hands-on management and a relentless focus on performance improvement. The critical challenges he encountered and overcame are described in detail, explaining what worked and why in these areas: Managing and improving performance - identifying and addressing challenges, providing transparency and accountability through quarterly public performance and results presentations, and aligning all activities to have VBA's #BestYearEver for Veterans. Managing people and stakeholders - building the leadership team, flattening the organization, developing talented civilian servants, and working with Veteran Service Organizations Managing during the Pandemic - understanding its effects on workflow and taking appropriate actions to keep serving Veterans, including conducting 110 telephone townhalls reaching more than 5 million Veterans to get them timely information and answer their questions Additional discussions include: Implementing congressional mandates - successfully implementing the Colmery Act (Forever GI Bill), Appeals Modernization, and the Blue Water Navy Act. Fixing the support functions - improving support from VA's Office of Information Technology and getting VBA's Office of Human Resources to provide world-class support Strengthening the organization - establishing the Chief Production Officer, applying proven techniques from the private sector, eliminating overpayments, and upgrading the call center. Innovations such as the development of new programs for Veterans and digital solutions are included. Lawrence concludes by presenting ideas to further improve VBA. Read this book: If you are a public sector manager and want proven insights into improving your organization's performance If you are a leader and want practical insights on developing a team of senior government executives To learn more about Veteran issues, including how benefits programs operate