Download or read book Do You Have a Complaint about the Service You Have Received from the NHS written by Great Britain. Office of the Health Service Ombudsman and published by . This book was released on 2001 with total page 9 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Do You Hava a Complaint about the Service You Have Received from the NHS How the Health Service Ombudsman Can Help You written by Health Service Ombudsman and published by . This book was released on 1996 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book No Fault Approaches in the NHS written by Sonia Macleod and published by Bloomsbury Publishing. This book was released on 2023-01-12 with total page 321 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book explores how concerns can be raised about the NHS, why raising concerns hasn't always improved standards, and how a no-fault open culture approach could drive improvements. The book describes a wide range of mechanisms for raising concerns about the NHS, including complaints, the ombudsman, litigation, HSIB, and the major inquiries since 2000, across the various UK jurisdictions. The NHS approach is contextualised within the broader societal developments in dispute resolution, accountability, and regulation. The authors take a holistic view, and outline practical solutions for reforming how the NHS responds to problems. These should improve the situation for those raising concerns and for those working within the NHS, as well as providing cost savings. The no-fault approaches proposed in the book provide long-term sustainable solutions to systemic problems, which are particularly timely given the impact of the COVID-19 pandemic on the NHS. The book will be of interest to academics, researchers, ADR practitioners, practising lawyers, and policy makers.
Download or read book Health Service Ombudsman for Wales Do You Have a Complaint about the Service You Have Received from the NHS how the Health Service Ombudsman Can Help You written by Wales. Health Service Ombudsman for Wales and published by . This book was released on 2001 with total page 18 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Patient and public involvement in the NHS written by Great Britain: Parliament: House of Commons: Health Committee and published by The Stationery Office. This book was released on 2007-04-20 with total page 158 pages. Available in PDF, EPUB and Kindle. Book excerpt: Another volume of evidence published in February 2007 (HC 278-II, ISBN 9780215032393)
Download or read book NHS Continuing Care written by Great Britain: Parliament: House of Commons: Health Committee and published by The Stationery Office. This book was released on 2005-05-03 with total page 158 pages. Available in PDF, EPUB and Kindle. Book excerpt: NHS Continuing Care
Download or read book NHS Charges written by Great Britain: Parliament: House of Commons: Health Committee and published by The Stationery Office. This book was released on 2006-07-18 with total page 172 pages. Available in PDF, EPUB and Kindle. Book excerpt: NHS Charges : Third report of session 2005-06, Vol. 3: Oral and written Evidence
Download or read book NHS Next Stage Review written by Great Britain. Parliament. House of Commons. Health Committee and published by The Stationery Office. This book was released on 2009 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt: Incorporating HC 937-i to iii, session 2007-08. The final report of the Next Stage Review, led by Lord Darzi, published as "High quality care for all" in June 2008 (Cm. 7432, ISBN 9780101743228)
Download or read book Financial management in the NHS written by Great Britain: Parliament: House of Commons: Committee of Public Accounts and published by The Stationery Office. This book was released on 2007-03-20 with total page 62 pages. Available in PDF, EPUB and Kindle. Book excerpt: Spending on the NHS is the fastest growing area of public expenditure, with a budget for 2004-05 of £69.7 billion, rising to £76.4 billion in 2005-06 and £92.6 billion in 2007-08. Despite the increased resources, the NHS reported an overall deficit of £251 million (including Foundation Trusts) in 2004-05, the first time since 1999-2000 that the NHS as a whole had overspent. In 2005-06, the overall deficit increased to £570 million, with a rise in both the number of NHS organisations (Strategic Health Authorities, Primary Care Trusts, NHS Trusts and NHS Foundation Trusts) reporting a deficit and the proportion of those bodies reporting a deficit. Following on from a report (HC 1059-I, session 2005-06; ISBN 9780102938159) published in June 2006, jointly prepared by the National Audit Office and the Audit Commission, the Committee's report examines three main issues: the factors that led to the deficits, the impact on the organisations involved, and the steps taken to recover the deficits. Amongst its findings, the Committee concludes that there are a number of reasons why NHS bodies are in deficit, with most organisations in deficit tending to have had a deficit the previous year. Bodies already in deficit looking to turn their financial position around can be disadvantaged as they are expected to recover that deficit in the next financial period. The NHS has been under significant financial pressure to meet the costs of national pay initiatives which the Department of Health had not fully costed, and as some NHS bodies have coped better than others in managing these cost pressures, this indicates that the standard of financial management expertise varies across the NHS, as does the level of clinical engagement in financial matters.
Download or read book Department of Housing and Urban Development and Certain Independent Agencies Appropriations for Fiscal Year 1985 written by United States. Congress. Senate. Committee on Appropriations. Subcommittee on HUD-Independent Agencies and published by . This book was released on 1984 with total page 832 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Parliamentary Debates Hansard written by Great Britain. Parliament. House of Commons and published by . This book was released on 1985 with total page 1132 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Social care written by Great Britain: Parliament: House of Commons: Health Committee and published by The Stationery Office. This book was released on 2012-02-08 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: Additional written evidence is contained in Volume 3, available on the Committee website at www.parliament.uk/healthcom
Download or read book NHS pay modernisation in England written by Great Britain: Parliament: House of Commons: Committee of Public Accounts and published by The Stationery Office. This book was released on 2009-06-18 with total page 44 pages. Available in PDF, EPUB and Kindle. Book excerpt: Agenda for Change, the pay modernisation programme for 1.1 million NHS staff in England, representing a pay bill of £28 billion in 2007-08, was implemented between December 2004 and December 2006. It covered all NHS staff, except doctors, dentists and senior managers. Agenda for Change introduced a job evaluation scheme and harmonised employment terms and conditions for the multitude of jobs within the NHS. A key part of the programme is a process for encouraging staff development and improving staff performance known as the Knowledge and Skills Framework. Agenda for Change was expected to bring about new ways of working which would contribute to improved patient care and to more efficient delivery of services. Total savings of £1.3 billion over the first five years were predicted. These were to come from improvements in productivity of 1.1 to 1.5 per cent a year, reductions in equal pay claims, reduced use of agency staff and more controllable pay costs. The Department and NHS Trusts did not establish ways of measuring the effects of Agenda for Change and there is no active benefits realisation plan. The NHS pay bill for the staff covered by Agenda for Change has risen by 5.2 per cent a year on average since 2004-05 while productivity fell by 2.5 per cent a year on average between 2001 and 2005. By autumn 2008 (nearly two years after Trusts had completed transferring staff to Agenda for Change terms and conditions and pay rates) only 54 per cent of staff had had a knowledge and skills review.
Download or read book The national programme for IT in the NHS written by Great Britain: Parliament: House of Commons: Committee of Public Accounts and published by The Stationery Office. This book was released on 2011-08-03 with total page 84 pages. Available in PDF, EPUB and Kindle. Book excerpt: The National Programme for IT in the NHS is an ambitious £11.4 billion programme of investment. This report is concerned with a central part of the Programme, where the aim was to create a fully integrated electronic care records system, which is expected to cost around £7 billion in total The Department has failed to demonstrate the benefits achieved for the £2.7 billion spent to date on care records systems and has accepted it is unable to deliver its original vision. It is now relying on individual NHS trusts to develop systems compatible with those in the Programme. Furthermore the Department could not explain how potential inconsistencies would be dealt with or what it will cost local NHS organisations to connect up. The Department has not got the best out of its suppliers, despite having paid them some £1.8 billion so far. One supplier, CSC, has yet to deliver the bulk of the systems it is contracted to supply and has instead implemented a large number of interim systems as a stopgap. The Department has been in negotiations with CSC for over a year, but conceded that it may be more expensive to terminate the contract than to complete it. The Department has also revised its contract with BT reducing the number of systems and increasing the price for each system delivered. This has resulted in BT being paid £9 million to implement systems at each NHS site, even though the same systems have been purchased for under £2 million by NHS organisations outside the Programme. The Committee is further concerned about the problems in getting timely and reliable information from the Department. Information provided has frequently been late, has contained inconsistencies and has contradicted other evidence.
Download or read book Department of Health written by Great Britain: Parliament: House of Commons: Committee of Public Accounts and published by The Stationery Office. This book was released on 2012-11-06 with total page 52 pages. Available in PDF, EPUB and Kindle. Book excerpt: The percentage of the population diagnosed with diabetes doubled between 1994 and 2009 and is continuing to increase which could have a significant impact on NHS resources. Too many diabetic people are developing complications because they are not receiving the straightforward care and support they need. The Department estimates that 24,000 people with diabetes die prematurely each year because their diabetes has not been managed effectively and it's estimated 80% of the costs of diabetes in the NHS are attributable to the treatment and management of serious, yet avoidable, diabetic complications. These costs will continue to increase as the number of diabetic people rises as will premature deaths. The National Service Framework for Diabetes, 2001 set out minimum standards for good diabetes care, including nine basic care processes which check for the early signs of avoidable diabetic complications as well as treatment targets for the management of blood glucose, blood pressure and cholesterol to minimise the risk of diabetic complications developing. Progress in delivering these standards of care and in achieving treatment targets has been poor. There is no strong national leadership, no effective accountability arrangements for commissioners, and no appropriate performance incentives for providers. The Committee saw no evidence that the Department will ensure that these issues are addressed effectively in the new NHS structure. Variation in the level of progress across the NHS also means that there is an unacceptable "postcode lottery" of care
Download or read book The Armed Forces Covenant in action Part 1 Military casualties written by Great Britain: Parliament: House of Commons: Defence Committee and published by The Stationery Office. This book was released on 2011-12-15 with total page 246 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Government must show how the excellent medical care being delivered to injured service personnel will continue long after the memory of the Afghan Operation fades. This report, which gives praise to the first class medical treatment provided for the Armed Forces, questions whether the support for injured personnel will be sustainable over the long term. In particular, the committee is concerned about the number of people who may go on to develop severe and life-limiting, physical, mental health, alcohol or neurological problems. There is still a question mark over whether the Government as a whole fully understands the likely future demands and related costs
Download or read book Nhs Pay Modernisation written by House of Commons and published by The Stationery Office. This book was released on 2008-10-31 with total page 52 pages. Available in PDF, EPUB and Kindle. Book excerpt:
