Download or read book Bureaucratic Encounters written by Daniel Katz and published by . This book was released on 1975 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book The Bureaucrat and the Poor written by Professor Vincent Dubois and published by Ashgate Publishing, Ltd.. This book was released on 2012-11-28 with total page 410 pages. Available in PDF, EPUB and Kindle. Book excerpt: Welfare offices usually attract negative descriptions of bureaucracy with their queues, routines, and impersonal nature. Are they anonymous machines or the locus of neutral service relationships? Showing how people experience state public administration, The Bureaucrat and the Poor provides a realistic view of French welfare policies, institutions and reforms and, in doing so, dispels both of these myths. Combining Lipsky's street-level bureaucracy theory with the sociology of Bourdieu and Goffman, this research analyses face-to-face encounters and demonstrates the complex relationship between welfare agents, torn between their institutional role and their personal feelings, and welfare applicants, required to translate their personal experience into bureaucratic categories. Placing these interactions within the broader context of social structures and class, race and gender, the author unveils both the social determinations of these interpersonal relationships and their social functions. Increasing numbers of welfare applicants, coupled with mass unemployment, family transformations and the so-called 'integration problem' of migrants into French society deeply affect these encounters. Staff manage tense situations with no additional resources - some become personally involved, while others stick to their bureaucratic role; most of them alternate between involvement and detachment, assistance and domination. Welfare offices have become a place for 're-socialisation', where people can talk about their personal problems and ask for advice. On the other hand, bureaucratic encounters are increasingly violent, symbolically if not physically. More than ever, they are now a means of regulating the poor.
Download or read book Bureaucratic Intimacies written by Elif M. Babül and published by Stanford University Press. This book was released on 2017-10-03 with total page 307 pages. Available in PDF, EPUB and Kindle. Book excerpt: Human rights are politically fraught in Turkey, provoking suspicion and scrutiny among government workers for their anti-establishment left-wing connotations. Nevertheless, with eyes worldwide trained on Turkish politics, and with accession to the European Union underway, Turkey's human rights record remains a key indicator of its governmental legitimacy. Bureaucratic Intimacies shows how government workers encounter human rights rhetoric through training programs and articulates the perils and promises of these encounters for the subjects and objects of Turkish governance. Drawing on years of participant observation in programs for police officers, judges and prosecutors, healthcare workers, and prison personnel, Elif M. Babül argues that the accession process does not always advance human rights. In casting rights as requirements for expertise and professionalism, training programs strip human rights of their radical valences, disassociating them from their political meanings within grassroots movements. Translation of human rights into a tool of good governance leads to competing understandings of what human rights should do, not necessarily to liberal, transparent, and accountable governmental practices. And even as translation renders human rights relevant for the everyday practices of government workers, it ultimately comes at a cost to the politics of human rights in Turkey.
Download or read book The Power of Citizens and Professionals in Welfare Encounters written by Nanna Mik-Meyer and published by Social and Political Power. This book was released on 2022-08-09 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book shows the workings of power in the micro dynamics of welfare encounters. By staying close to real world welfare encounters, the book contributes to the broad scholarly field of welfare studies that either takes a Foucauldian perspective on governance, Weberian approach to the bureaucracy or contributes to the sociology of professions.
Download or read book Street Level Bureaucracy written by Michael Lipsky and published by Russell Sage Foundation. This book was released on 1983-06-29 with total page 263 pages. Available in PDF, EPUB and Kindle. Book excerpt: Street-Level Bureaucracy is an insightful study of how public service workers, in effect, function as policy decision makers, as they wield their considerable discretion in the day-to-day implementation of public programs.
Download or read book When the State Meets the Street written by Bernardo Zacka and published by Harvard University Press. This book was released on 2017-09-18 with total page 353 pages. Available in PDF, EPUB and Kindle. Book excerpt: Street level discretion -- Three pathologies: the indifferent, the enforcer, and the caregiver -- A gymnastics of the self: coping with the everyday pressures of street-level work -- When the rules run out: informal taxonomies and peer-level accountability -- Impossible situations: on the breakdown of moral integrity at the frontlines of public service
Download or read book Dealing with Dysfunction written by Jorrit de Jong and published by Brookings Institution Press. This book was released on 2016-09-13 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: How can we intervene in the systemic bureaucratic dysfunction that beleaguers the public sector? De Jong examines the roots of this dysfunction and presents a novel approach to solving it. Drawing from academic literature on bureaucracy and problem solving in the public sector, and the clinical work of the Kafka Brigade—a social enterprise based in the Netherlands dedicated to diagnosing and remedying bureaucratic dysfunction in practice, this study reveals the shortcomings of conventional approaches to bureaucratic reform. The usual methods have failed to diagnose problems, distinguish symptoms, or identify root causes in a comprehensive or satisfactory way. They have also failed to engage clients, professionals, and midlevel managers in understanding and addressing the dysfunction that plagues them. This book offers conceptual frameworks, theoretical insights, and practical lessons for dealing with the problem. It sets a course for rigorous public problem solving to create governments that can be more effective, efficient, equitable, and responsive to social concerns. De Jong argues that successfully remedying bureaucratic dysfunction depends on employing diagnostics capable of distinguishing and dissecting various kinds of dysfunction. The “Anna Karenina principle” applies here: all well functioning bureaucracies are alike; every dysfunctional bureaucracy is dysfunctional in its own way. The author also asserts that the worst dysfunction occurs when multiple organizations share responsibility for a problem, but no single organization is primarily responsible for solving it. This points to a need for creating and reinforcing distributed problem solving capacity focused on deep (cross-)organizational learning and revised accountability structures. Our best approach to dealing with dysfunction may therefore not be top-down regulatory reform, but rather relentless bottom-up and cross-boundary leadership and innovation. Using fourteen clinical cases of bureaucratic dysfunction investigated by the Kafka Brigade, the author demonstrates how a proper process for identifying, defining, diagnosing, and remedying the problem can produce better outcomes.
Download or read book The Bureaucratic Experience The Post Modern Challenge written by Ralph P. Hummel and published by Routledge. This book was released on 2014-12-18 with total page 286 pages. Available in PDF, EPUB and Kindle. Book excerpt: Everyone has trouble with bureaucracy. Citizens and politicians have trouble controlling the runaway bureaucratic machine. Managers have trouble managing it. Employees dislike working in it. Clients can't get the goods from it. Teachers have difficulty getting a grip on it. Optimists argue that soon all of this will be fixed. The new Fifth Edition of Ralph P. Hummel's classic text maintains just the opposite - that despite all the current rhetoric from proponents of total quality management, corporate reengineering, and the new public management, it's still "business as usual" for bureaucracies. The persistent reality of organizational structure remains resilient in the face of feel-good trends and values. For this edition the book has been thoroughly revised and updated, with two key changes: each of the six core chapters has been trimmed and edited to consolidate and streamline the important organizational theory developments since the book's initial publication; and, each chapter contains newly added critiques of the postmodern theory of modern organizations, pursuing the theme that postmodernism covers up the persistent reality of organizational structure.
Download or read book The Public Encounter written by Charles T. Goodsell and published by Indiana University Press. This book was released on 1981 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Rules Paper Status written by Anna Tuckett and published by . This book was released on 2018 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The centre -- Working the gap : migrants' navigation of immigration bureaucracy -- The rules of rule bending -- Becoming an immigration adviser : self-fashioning through bureaucratic practice -- Disjuncture in the documentation regime : the second generation's challenge to citizenship law -- Stepping stone destinations : migration and disappointment
Download or read book Pulling Strings written by Brenda Danet and published by State University of New York Press. This book was released on 2012-02-01 with total page 393 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is a book about the use of personal influence, protektzia, in Israel. All over the world, in both democratic and socialist societies, there exists some degree of recognition of the rights of citizens to complain about unjust treatment in organizational encounters. While the goals and actual functioning of complaint-handling devices may vary, bureaucratic role relations are ideally governed by the principles of universalism, specificity, and affective neutrality. In fact, patterns of actual behavior frequently differ dramatically from this model, giving rise to practices from bribery and embezzlement to nepotism, patronage, and what is referred to in the United States as "pulling strings." In Israel, protektzia is widespread. This book is a major contribution to the systematic sociological study of this phenomenon. Drawing on the literature on the functioning of public administration around the world, Danet develops a theory about the conditions under which deviations from universalistic norms occur, distinguishing four patterns of organizational culture. The theory is then tested in a case study of bureaucratic encounters in Israel. Danet's fascinating study brings new insights to the debate regarding the cultural contradictions that continue to confront the still-emerging Israeli society. The conclusions and classifications of her theory prove invaluable as well to all those interested iorganizational culture, comparative public administration, and dispute-processing in general.
Download or read book Street Level Bureaucracy in Weak State Institutions written by Rik Peeters and published by Policy Press. This book was released on 2024-04-30 with total page 264 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this book, street-level bureaucracy scholars from South Asia, sub-Saharan Africa, the Middle East, and Latin America analyse the conditions that shape frontline work and citizens ́ everyday experience of the state. Institutional factors such as political clientelism, resource scarcity, social inequality, job insecurity, and systemic corruption affect the way street-level bureaucrats enforce rules and implement policies. Inadvertently, they end up implementing inequities in citizens’ access to rights and services — despite efforts to repair organisational deficiencies and broker relations between vulnerable citizens and a distant state. This book illuminates these realities and challenges and provides unique insights into critical themes such as resource scarcities, bureaucratic corruption, control practices, and the complexities of dealing with vulnerable population groups.
Download or read book The State of Public Bureaucracy written by Larry B. Hill and published by Routledge. This book was released on 2020-07-09 with total page 245 pages. Available in PDF, EPUB and Kindle. Book excerpt: The authors explore the many ways that gender and communication intersect and affect each other. Every chapter encourages a consideration of how gender attitudes and practices, past and current, influence personal notions of what it means not only to be female and male, but feminine and masculine. The second edition of this student friendly and accessible text is filled with contemporary examples, activities, and exercises to help students put theoretical concepts into practice.
Download or read book Research Handbook on Street Level Bureaucracy written by Peter Hupe and published by Edward Elgar Publishing. This book was released on 2019 with total page 537 pages. Available in PDF, EPUB and Kindle. Book excerpt: When the objectives of public policy programmes have been formulated and decided upon, implementation seems just a matter of following instructions. However, it is underway to the realization of those objectives that public policies get their final substance and form. Crucial is what happens in and around the encounter between public officials and individual citizens at the street level of government bureaucracy. This Research Handbook addresses the state of the art while providing a systematic exploration of the theoretical and methodological issues apparent in the study of street-level bureaucracy and how to deal with them.
Download or read book Politics of Bureaucracy written by B. Guy Peters and published by Routledge. This book was released on 2002-09-11 with total page 401 pages. Available in PDF, EPUB and Kindle. Book excerpt: Routledge is proud to publish the fifth edition of this comprehensive, comparative exploration of the political and policy-making roles of public bureaucracies in nations around the world. Written by a leading authority in the field, it offers an extensive, well documented, comparative analysis stressing the effects of politics and organised interests on bureaucracy. New to the fifth edition: *a new chapter on administrative reform *more material on administration in developing countries *more coverage of the European Union and more discussion of international bureaucracies *revision and up-dating to take into account the wealth of new literature that has emerged in recent years.
Download or read book Electronic Government written by Marijn Janssen and published by Springer Nature. This book was released on 2022-08-30 with total page 591 pages. Available in PDF, EPUB and Kindle. Book excerpt: Chapters 6, 24, 26 and 36 are available open access under a Creative Commons Attribution 4.0 International License via link.springer.com.
Download or read book Who s Counting written by John Fund and published by Encounter Books. This book was released on 2012-08-14 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: The 2012 election will be one of the hardest-fought in U.S. history. It is also likely to be one of the closest, a fact that brings concerns about voter fraud and bureaucratic incompetence in the conduct of elections front and center. If we don't take notice, we could see another debacle like the Bush-Gore Florida recount of 2000 in which courts and lawyers intervened in what should have involved only voters. Who's Counting? will focus attention on many problems of our election system, ranging from voter fraud to a slipshod system of vote counting that noted political scientist Walter Dean Burnham calls “the most careless of the developed world.” In an effort to clean up our election laws, reduce fraud and increase public confidence in the integrity of the voting system, many states ranging from Georgia to Wisconsin have passed laws requiring a photo ID be shown at the polls and curbing the rampant use of absentee ballots, a tool of choice by fraudsters. The response from Obama allies has been to belittle the need for such laws and attack them as akin to the second coming of a racist tide in American life. In the summer of 2011, both Bill Clinton and DNC chairman Debbie Wasserman Schultz preposterously claimed that such laws suppressed minority voters and represented a return to the era of Jim Crow. But voter fraud is a well-documented reality in American elections. Just this year, a sheriff and county clerk in West Virginia pleaded guilty to stuffing ballot boxes with fraudulent absentee ballots that changed the outcome of an election. In 2005, a state senate election in Tennessee was overturned because of voter fraud. The margin of victory? 13 votes. In 2008, the Minnesota senate race that provided the 60th vote needed to pass Obamacare was decided by a little over 300 votes. Almost 200 felons have already been convicted of voting illegally in that election and dozens of other prosecutions are still pending. Public confidence in the integrity of elections is at an all-time low. In the Cooperative Congressional Election Study of 2008, 62% of American voters thought that voter fraud was very common or somewhat common. Fear that elections are being stolen erodes the legitimacy of our government. That's why the vast majority of Americans support laws like Kansas's Secure and Fair Elections Act. A 2010 Rasmussen poll showed that 82% of Americans support photo ID laws. While Americans frequently demand observers and best practices in the elections of other countries, we are often blind to the need to scrutinize our own elections. We may pay the consequences in 2012 if a close election leads us into pitched partisan battles and court fights that will dwarf the Bush-Gore recount wars.
