Download or read book An Investigation Into the Antecedents of Trust in Cooperative Buyer supplier Relationships written by Christian Bechtel and published by . This book was released on 1998 with total page 452 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Dissertation Abstracts International written by and published by . This book was released on 2002 with total page 548 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Managing Customer Trust Satisfaction and Loyalty through Information Communication Technologies written by Eid, Riyad and published by IGI Global. This book was released on 2013-03-31 with total page 427 pages. Available in PDF, EPUB and Kindle. Book excerpt: Due to the growth of internet and mobile applications, relationship marketing continues to evolve as technology offers more collaborative and social communication opportunities. Managing Customer Trust, Satisfaction, and Loyalty through Information Communication highlights technologys involvement with business processes in different sectors and industries while identifying marketing activities that are affected by its usage. This reference is a vital source for organizational managers, executives, and professionals, as well as academics and students interested in this constantly changing field.
Download or read book Handbook of Global Supply Chain Management written by John T. Mentzer and published by SAGE. This book was released on 2007 with total page 601 pages. Available in PDF, EPUB and Kindle. Book excerpt: Includes methods and perspectives on global logistics and supply chain management that have emerged from logistics, marketing, management, economics, sociology, personnel, information systems, and international relation. Provides a comprehensive understanding and assessment of the field of global logistics and supply chain management. Describes and critically examines the key perspectives guiding global logistics and supply chain management, taking stock of what we know (and don't know) about them. Identifies emerging developments and delineate their significance to the practice of global logistics and supply chain management. Employs top flight international researchers from both academia and practice to provide a broad range of ideas and applications.
Download or read book Customer Relationship Marketing Theoretical And Managerial Perspectives written by Naresh K Malhotra and published by World Scientific. This book was released on 2020-12-04 with total page 371 pages. Available in PDF, EPUB and Kindle. Book excerpt: 'Put this on your bookshelf and in your classroom! This is a comprehensive guide to understanding and managing customer relationships from two top scholars and educators.'Dr Linda L PriceUniversity of Wyoming, andEditor, Journal of Consumer ResearchCustomer relationship marketing (CRM) opportunities are embedded in the entire customer journey spanning several touch points across all stages including prepurchase, purchase, and postpurchase stage. Customer relationship marketing evolved from traditional marketing concept and has broadened its scope today, intersecting with the following domains, namely customer buying behavior process models, customer satisfaction and loyalty, service quality, customer relationship management tools and strategies, customer centricity, and customer engagement activities. A comprehensive, state-of-the-art textbook, Customer Relationship Marketing: Theoretical and Managerial Perspectives is organized as follows:
Download or read book American Doctoral Dissertations written by and published by . This book was released on 1999 with total page 848 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Communication Leadership and Trust in Organizations written by Joanna Paliszkiewicz and published by Taylor & Francis. This book was released on 2023-10-09 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt: Trust in communication and leadership is the key to success in business. This book presents and discusses the main issues and challenges posed by communication, leadership, and trust. The first part of the book describes the communication and trust issues, the second part presents the role of trust in leadership, and the third part describes different examples of implementing trust to organizations. Readers will gain from this book theoretical and practical knowledge of communication, leadership, and trust; empirically validated practice regarding trust and its related concepts; and a novel approach for addressing this topic. This book can be used as a toolbox to improve understanding and opportunities related to building trust in organizations and will be especially valuable for students and researchers in the fields of leadership, organizational communication, business ethics, and trust research.
Download or read book Contracts and Trust in Alliances written by Paul Vlaar and published by Edward Elgar Publishing. This book was released on 2008-01-01 with total page 351 pages. Available in PDF, EPUB and Kindle. Book excerpt: Paul Vlaar s book very creatively combines three rich streams of research dealing with economic exchanges; and, in doing so, provides readers with new and important insights on trust, contracts and inter-organizational relationships (IORs). This is cross-disciplinary research at its best. Focusing on the independent and interdependent roles of contracts and trust in value creation and in value capture in IORs, Vlaar relies on solid quantitative and qualitative data to support his arguments. This book is must reading for scholars, managers and policy makers who are interested in these topics. Peter Smith Ring, Loyola Marymount University, US Paul Vlaar s Contracts and Trust in Alliances is one of the most creative contributions to the alliance literature in a very long time. Vlaar s discussion is informed by an unusually deep knowledge of the literature, and significantly pushes the research frontier by examining non-standard but crucial issues, notably how mutual understanding and recognition are preconditions for value discovery and creation. Nicolai Juul Foss, Copenhagen Business School, Denmark Paul Vlaar contends that strategic alliances and other forms of cooperation, such as buyer supplier relationships, joint ventures and offshoring initiatives, increasingly stand at the basis of competitive advantage. Although contracts and trust play a crucial role in such relationships, prior studies on both governance solutions are generally confined to single theories, paradigms and viewpoints. Drawing on an in-depth case study, survey data and conceptual developments, the author advances a more integrative framework. He probes issues such as: the tension between the need and the ability to contract trust and contracts as co-evolving and self-reinforcing phenomena contractual functions other than coordination and control dialectical tensions stemming from contract application standardization of contracting practices. By exploring these topics, the book offers novel perspectives on the role of trust in interorganizational relationships, shifting our attention and creation to the discovery of value by collaborating partners. The book offers novel perspectives on the role of contracts and trust in interorganizational relationships, shifting our attention from the creation and appropriation to the discovery of value by collaborating partners. The book will be useful for managers as well as practitioners interested in the governance and management of inter-organizational relationships. It will also be an important resource for academics and students interested in strategy, organization and organizational theory.
Download or read book The influence of sellers and the intermediary on buyers trust in C2C electronic marketplaces written by Selmar Meents and published by Rozenberg Publishers. This book was released on 2009 with total page 314 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book New Perspectives on Information Systems Development written by G. Harindranath and published by Springer Science & Business Media. This book was released on 2002-09-30 with total page 716 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Proceedings of the Tenth International Conference on Information Systems Development (ISD2001), University of London, September 5-7, 2001" - T.p. verso.
Download or read book Intuition Trust and Analytics written by Jay Liebowitz and published by CRC Press. This book was released on 2017-10-25 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: In order to make informed decisions, there are three important elements: intuition, trust, and analytics. Intuition is based on experiential learning and recent research has shown that those who rely on their “gut feelings” may do better than those who don’t. Analytics, however, are important in a data-driven environment to also inform decision making. The third element, trust, is critical for knowledge sharing to take place. These three elements—intuition, analytics, and trust—make a perfect combination for decision making. This book gathers leading researchers who explore the role of these three elements in the process of decision-making.
Download or read book Handbook of Advances in Trust Research written by Reinhard Bachmann and published by Edward Elgar Publishing. This book was released on 2013-09-30 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Handbook of Advances in Trust Research represents new and important developments in trust research. The contributors are all prominent and highly respected experts in the field. They provide a contemporary overview of the most crucial issues in cur
Download or read book Handbook of Trust Research written by Reinhard Bachmann and published by Edward Elgar Publishing. This book was released on 2006-01-01 with total page 456 pages. Available in PDF, EPUB and Kindle. Book excerpt: In recent times, research on trust has become a major field in the domain of management and in the social sciences as a whole. The Handbook of Trust Research presents a timely and comprehensive account of the most important work undertaken in this lively and emerging field over the past ten to fifteen years. Presenting a broad range of approaches to issues on trust, the Handbook features 22 articles from a variety of disciplines on the study of trust in both organizational and societal contexts. With contributions from some of the most eminent names in the field of trust research, this international collaboration is an imaginative and informative reference tool to aid research in this engaging area for years to come. The Handbook contributes to an area of key importance to almost every aspect of business and society and, in particular, it will appeal to students and scholars of organization theory, strategy and organizational psychology.
Download or read book New Perspectives on Information Systems Development written by Hari Harindranath and published by Springer Science & Business Media. This book was released on 2012-12-06 with total page 684 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is a result of the Tenth International Conference on Information Systems Development (ISD2001) held at Royal Holloway, University of London, United Kingdom, during September 5-7, 2001. ISD 2001 carries on the fine tradition established by the first Polish-Scandinavian Seminar on Current Trends in Information Systems Development Methodologies, held in Gdansk, Poland in 1988. Through the years, this seminar evolved into an International Conference on Information Systems Development. The Conference gives participants an opportunity to express ideas on the current state of the art in information systems development, and to discuss and exchange views on new methods, tools, applications as well as theory. In all, 55 papers were presented at ISD2001 organised into twelve tracks covering the following themes: Systems Analysis and Development, Modelling, Methodology, Database Systems, Collaborative Systems, Theory, Knowledge Management, Project Management, IS Education, Management issues, E-Commerce. and Technical Issues. We would like to thank all the contributing authors for making this book possible and for their participation in ISD200 1. We are grateful to our panel of paper reviewers for their help and support. We would also like to express our sincere thanks to Ceri Bowyer and Steve Brown for their unfailing support with organising ISD2001.
Download or read book Construction Dispute Research written by Sai On Cheung and published by Springer. This book was released on 2014-07-08 with total page 408 pages. Available in PDF, EPUB and Kindle. Book excerpt: There are three specific purposes of Construction Dispute Research. First, this volume aims to summarise studies on construction dispute. Second, apart from the theoretical constructs, where appropriate empirical tests are also included. This approach serves to go beyond the commonly used anecdotal approach for the subject matters. Third, it is the sincere hope of the authors that this book will help shaping research agenda of construction dispute. The studies are mostly framed from a management perspective drawing on methods and concepts in contract law, economics, psychology and management science. The book has twenty chapters that are arranged in four parts covering conceptualisation, avoidance, negotiation and mediation. Part 1 is devoted for dispute conceptualisation. A building is only as strong as its foundation. Thus it is no better start to study construction dispute by conceptualisation. The theme of Part 2 is dispute avoidance. The conventional wisdom of ‘prevention is better than cure’ seems can be applied to all problems. As far as construction dispute is concerned, equitable risk allocation and trust are the two most commonly accepted avoidance strategies. Part 3 focuses on negotiation that is the gateway to resolution as almost all disputes are negotiated first before the service of other mechanisms. Negotiation is sometimes described as an art because settlement may not be obtained solely from legal and rational approaches. Part 3 discusses the behavioral dimensions of construction dispute negotiation. Part 4 deals with Mediation- a form of assisted negotiation. Specially, the skill of the mediators in facilitating settlement, the interrelationships among dispute sources, mediator tactics and mediation outcomes are explored. The studies presented in Construction Dispute Research collectively demonstrate holistic approach in dispute management. Each chapter can be read as a study on its own. Practitioners will find the book a handy reference in dispute management and resolution. Students would find the book useful in explaining in details the causes of dispute, the processes to resolve them. The research design and empirical approaches are particularly useful to students in construction management, architectural, surveying and civil engineering programs.
Download or read book Supplier Relationships to Family Firms written by Christoph Rose and published by Springer. This book was released on 2017-07-19 with total page 175 pages. Available in PDF, EPUB and Kindle. Book excerpt: Christoph Rose provides a broader differentiation of the perspective on family-owned companies. In contrast to several studies that merely discuss family-owned companies and non-family companies, his analysis is based on family influence, so the dominating heterogeneity of family-owned companies in practice is taken into account. The author provides an empirical database that substantiates his statements and that is the first attempt to make the conceptional FIBER model of socio-emotional wealth suggested in literature accessible to empirical analysis.
Download or read book Relationship Marketing in Professional Services written by Aino Halinen and published by Routledge. This book was released on 2012-11-12 with total page 400 pages. Available in PDF, EPUB and Kindle. Book excerpt: Relationship marketing is one of the most challenging marketing concepts of the decade. In a five-year 'fly on the wall' case study, Halinen explores the relationship between a Helsinki advertising agency and its international client.
