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Book ISO 9000 and the Construction Industry

Download or read book ISO 9000 and the Construction Industry written by Pheng-Low Sui and published by Chartridge Books Oxford. This book was released on 1998 with total page 174 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book looks at the interpretation and implementation of ISO 9000 in the construction industry. Through the use of case studies, the book deals with the non-technical attributes of quality management systems in the construction industry and how these may influence the effectiveness of ISO 9000 requirements. The book explains and provides the solutions on how behavioural influence, environmental changes, legal implications and quality cost measurements can be managed within construction firms to achieve effective quality management systems. The book also provides practical examples of ISO 9000 and large building projects as well as the smaller construction firms. Chapters include: development and implementation of ISO 9000; ISO 9000 and behavioural change; ISO 9000 and change management; ISO 9000 and legal implications for the construction industry; a case study of ISO 9000 in large scale projects; ISO 9000 for small construction firms; a system for quantifying construction quality costs; total quality management in the construction industry; conclusions.

Book ISO 9000 in Construction

Download or read book ISO 9000 in Construction written by Paul A. Nee and published by John Wiley & Sons. This book was released on 1996-04-19 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt: Here is the ultimate handbook for engineers, architects,contractors, specifications workers, and hardware managers who needto deliver products and services at a consistently high level ofquality. It introduces ISO 9000, a proven method of building aquality track record that will stand up under the closest scrutinyeven in the most competitive environments. ISO 9000 in Construction enables construction professionals--fromarchitects and engineers to contractors and suppliers--to developquality standards and procedures precisely suited to theirparticular needs and responsibilities. It offers step-by-stepinstructions on the implementation and management of an ISO 9000quality assurance system and demonstrates how the system puts thequality-management process into effect before work begins anddetects and corrects problems before they reach disastrousproportions. The book introduces the 20 basic elements of ISO 9000 and describeshow each can be implemented in a wide array of construction-relatedcompanies. It coaches readers in the development of qualitymanuals, general quality procedures, work instructions, and theforms that are used in a quality assurance system. Numerous casestudies demonstrate the ability of ISO 9000 to improve a company'squality performance, avoid costly errors that erode profits, andproduce satisfied customers eager to use the company's servicesagain. Companies with ISO 9000 certification are already given contractpreference in Europe and Australia. It is likely that within a fewyears the same will be true in North America. This book helpsconstruction-related firms get a head start on ISO 9000 compliancewhile raising their performance levels, improving efficiency andproductivity, and assuring a fair profit from their goods andservices. The only ISO 9000 book tailor-made for the construction industry .. . ISO 9000 compliance is rapidly becoming a prerequisite forcompanies seeking international construction contracts, and thesame may soon be true for firms operating solely within NorthAmerica. Until now, however, no book has approached ISO 9000 fromthe unique point of view of the construction industry and relatedfields. This indispensable handbook offers a comprehensive, step-by-stepinterpretation of ISO 9000 quality standards and theirimplementation in the construction industry. This remarkably usefulguide * Introduces ISO 9000 concepts and explains how they apply to allplayers in the construction industry, from architects, tocontractors, to suppliers * Explains how each of the standard's 20 elements is implemented inthe various construction-related manufacturing and servicecompanies * Describes the development of quality manuals, general qualityprocedures, work instructions, and forms needed to implement aquality-assurance system * Provides case studies that demonstrate the effectiveness of ISO9000 standards * Supplies numerous forms, checklists, tables, and illustrations tohelp readers understand and apply the requirements For architects, engineers, contractors, specifications workers,hardware managers, and other professionals in construction-relatedindustries, ISO 9000 in Construction is the key to achieving moreconsistent performance levels, improved efficiency andproductivity, a solid reputation for quality, and a sharpercompetitive edge.

Book Achieving Competitive Advantage through Quality Management

Download or read book Achieving Competitive Advantage through Quality Management written by Marta Peris-Ortiz and published by Springer. This book was released on 2015-06-26 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book examines the ways in which quality management methods, tools, and practices help improve an organization’s performance and achieve sustainable competitive advantages. This volume includes quality techniques and tools such as the EFQM Model, SERVPERF model, E-S-Qual scale and the ISO 9001 certification and provide a wide variety of empirical studies in different economic sectors. In the current economic environment, characterized by economic turmoil and fierce competition, quality management has become a key strategy for organizations to overcome today’s challenges. Organizations benefits from implementing quality management systems by following two approaches. First, they implement quality practices aimed at ensuring customer satisfaction by considering consumer expectations and establishing strategies accordingly. Second, organizations improve processes by establishing efficient and effective process management systems that improve productivity, lower costs, reduce unnecessary expenses, eliminate all non-value added activities, and ultimately maximize excellence and customer satisfaction. Quality management thereby provides tools, techniques, and methods for continuous process improvement in both the professional and academic worlds, which, when implemented by organizations in times of crisis, enable more effective administration of activities undertaken by managers. Containing contributions from various academics and scholars, this new book provides cutting edge research, methods and techniques providing a reference manual for academics, scholars, practitioners and policy-makers.

Book Understanding Quality Assurance in Construction

Download or read book Understanding Quality Assurance in Construction written by H.W. Chung and published by Routledge. This book was released on 2002-01-04 with total page 327 pages. Available in PDF, EPUB and Kindle. Book excerpt: The ISO 9000 family of quality standards has been adopted world-wide as a framework for building better relationships between suppliers and customers. Originally a manufacturing-industry concern, quality is now acknowledged to be a key issue for the construction sector whose clients increasingly demand quality certification. This book explains the concepts and practice of quality assurance and management in construction. Clearly written and well illustrated, with plenty of sample quality system documents and other pro-forma, this book will make the daunting task of developing, implementing and managing a quality system a great deal easier for contractors. This is practical guide for building and construction contractors and sub-contractors, project managers and other construction professionals. Also for undergraduate and postgraduate students of building, construction management and project management.

Book ISO 9000 and the Residential Construction Industry Discussion Paper

Download or read book ISO 9000 and the Residential Construction Industry Discussion Paper written by and published by . This book was released on 1994 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Book Quality Management System Certification Programme

Download or read book Quality Management System Certification Programme written by Testing Laboratory Registration Council of New Zealand and published by . This book was released on 1994 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Book Quality Programme Implementation Patterns in New Zealand

Download or read book Quality Programme Implementation Patterns in New Zealand written by Kie Sun Lee and published by . This book was released on 1997 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Book The Impact of ISO 9000 and Quality Assurance in Construction with Particular Reference to Suppliers

Download or read book The Impact of ISO 9000 and Quality Assurance in Construction with Particular Reference to Suppliers written by Wai-Lin Lam and published by Open Dissertation Press. This book was released on 2017-01-26 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: This dissertation, "The Impact of ISO 9000 and Quality Assurance in Construction With Particular Reference to Suppliers" by Wai-lin, Lam, 藍慧玲, was obtained from The University of Hong Kong (Pokfulam, Hong Kong) and is being sold pursuant to Creative Commons: Attribution 3.0 Hong Kong License. The content of this dissertation has not been altered in any way. We have altered the formatting in order to facilitate the ease of printing and reading of the dissertation. All rights not granted by the above license are retained by the author. DOI: 10.5353/th_b3125149 Subjects: ISO 9000 Series Standards Construction industry - China - Hong Kong - Materials management Construction industry - China - Hong Kong - Quality control

Book The Construction Industry

Download or read book The Construction Industry written by Standards Association of Australia and published by . This book was released on 2001 with total page 112 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This Guide explains the requirements of ISO 9001 in terms relevant to the construction industry. Guidance focuses on each clause of ISO 9001 as it applies to the key processes within a construction industry organization, with additional notes on applications relevant to engineering and building projects of any kind." ; "Scope. This international standard specifies requirements for a quality management system where an organization, (a) needs to demonstrate its ability to consistently provide product that meets customer and applicable regulatory requirements, and (b) aims to enhance customer satisfaction through the effective application of the system, including processes for continual improvement of the system and the assurance of conformity to customer and applicable regulatory requirements. Note ... the term product applies only to the product intended for, or required by, a customer." ; "History. First published as AS/NZS 3905.2:1993. Second edition 1997. Revised and redesignated as HB 90.3-2000."--SAI Global website, viewed 25 March 2009.

Book ISO 9000 in Construction

Download or read book ISO 9000 in Construction written by Siew Wah Lam and published by . This book was released on 1994 with total page 239 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Book Evaluation of ISO 9000 based Quality Management Practices

Download or read book Evaluation of ISO 9000 based Quality Management Practices written by and published by . This book was released on 2007 with total page 252 pages. Available in PDF, EPUB and Kindle. Book excerpt: The demand on quality management systems (QMSs) is brought by increasing client needs and complexity of construction projects. ISO 9000, a recognized quality management system often used in quality assurance, has been adopted by several construction companies to help ensure work quality. However, a suitable tool for assessing quality management practices, particularly, ISO 9000-based QMSs, in the construction industry is still limited. This research aims to contribute to the continuous search for the best possible way of assessing quality management practices. Towards this objective, this research has been designed into two phases. First is the development of tool and criteria for assessing ISO 9000-based quality management practices. The proposed tool in this research is adopted from the concept of effectiveness in previous studies. Effectiveness of ISO 9000-based QMSs is assessed based on achieving the specified QMS requirements derived from the ISO 9001:2000 standard and quality goals. Two different sets of scales to aid in the evaluation were also developed and are highlighted in this research. The development of tool and criteria is derived from literature review and interview with 14 professionals involved in ISO 9000. From data collection, thirty-three (33) quality principles, ten (10) prescribed company quality goals, and criteria for evaluation were developed. The second phase is the evaluation of quality management practices using the data collected from twenty-three (23) ISO 9000 certified contractors in Thailand. The result illustrates that there are different levels of practice among contractors using the proposed tool for evaluation. Results show that among the quality principles, contractors need to improve on client satisfaction. Meanwhile, good results were obtained in the control of monitoring and measuring devices. For the quality goals, the respondents need improvement on achieving better quality of work. The proposed tool in this research can help construction companies to identify their constraints and improve areas of their quality management practice.

Book Embedding Culture and Quality for High Performing Organizations

Download or read book Embedding Culture and Quality for High Performing Organizations written by Norhayati Zakaria and published by CRC Press. This book was released on 2019-12-06 with total page 128 pages. Available in PDF, EPUB and Kindle. Book excerpt: Embedding Culture and Quality for High Performing Organizations (978-1-138-48338-5, K349105) Shelving Guide: The aim of this book is to bridge two different core disciplines: quality management and cross-cultural management, based on how multinational corporations work, and how culture determines individual practices and values. Understanding these previously separate fields is essential to keeping multinational cultures innovative and sustainable. The authors’ research blends corporate and cultural perspectives to promote quality management practices that build organizational excellence. Whereas most books currently on the market are based on corporate culture and quality management, this book uniquely considers cross-cultural impacts on organizational effectiveness and global human resource management. This book provides opportunities for business practitioners and researchers to learn practices that are effective in building sustainable organizational excellence. It offers a practice guide to building a quality management program that emphasizes culturally-diverse work environments, cross-cultural management, and organizational excellence.

Book A Study of International Organization of Standard ISO Application in Construction Industry

Download or read book A Study of International Organization of Standard ISO Application in Construction Industry written by Arliany Syazlin Arasad and published by . This book was released on 2010 with total page 76 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the construction industry, the ISO 9001 series standards have become liabilities of the organization to show the awareness to reduce the problem of quality management. However, the implementation of ISO 9001 series of standards in the construction industry is the issue related to the compatibility and effectiveness. The purposes of this study are to identify the requirements of ISO 9001 in the Malaysian construction industry, the major issues faced by companies during the application for ISO certification and the problems to maintain standard procedures. This survey was also conducted to find out how to solve this problem. A survey conducted through a questionnaire circulated among the company's construction industry. Methods used in this study involved literature review and survey respondents. Based on literature review, found that there were twenty three (23) main requirements to obtain ISO 9001 certification. Meanwhile, in implementing the ISO, the main issue is the scheme and ISO procedures are too complex and expensive fees. Meanwhile, to maintain the certification, the main problems encountered were not it is fully implemented after the ISO certification. Results show that the success of the implementation and maintenance of the ISO system will largely depend on certain factors within the organization itself. It is hoped that these findings can contribute to the further study and provide guidance for improving current practice through the ISO.