Download or read book 2013 2014 Criteria for Performance Excellence written by Baldrige Performance Excellence Program and published by . This book was released on 2013 with total page 54 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Health Care Criteria for Performance Excellence 2013 2014 written by Baldrige Performance Excellence Program (National Institute of Standards and Technology). and published by . This book was released on 2013 with total page 54 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Insights to Performance Excellence 2013 2014 written by Mark L. Blazey and published by Ingram. This book was released on 2013-01-13 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book helps leaders, performance excellence examiners, and organization-improvement practitioners to understand the 2013 2014 Baldrige Criteria and the linkages and relationships among the Items. Seven types of information are provided in this book for each of the Items in Categories 1 through 6: The actual language of each Item, including Notes. A plain-English explanation of the requirements of each Item with some suggestions about the rationale for the Item and ways to meet key requirements. A table showing the similar requirements of the Criteria presented only once at the scoring level where the requirement first appears. A summary of the requirements of each Item in flowchart form. The key linkages between each Item and the other Items. An explanation of some potential adverse consequences that an organization might face if it fails to implement processes required by each Item. Examples of effective and ineffective practices that some organizations have developed and followed consistent with the requirements of the Item. Features of this 2013 2014 edition include: New information on the Baldrige 2013 2014 Criteria for Performance Excellence to help effective leaders focus on priority opportunities for improvement and better understand the role they must play in refining their management systems and processes. The CD-ROM included with this book has been modified to bring templates and related analyses up to date with the changes in the Criteria. A section on the CD-ROM provides a comprehensive Application Development Template for Education and Health Care organizations, as well as for Business and Nonprofit organizations. Scoring Calibration Guidelines that combine the Baldrige Criteria and Scoring Guidelines are also provided on the CD- ROM for Education, Health Care, and Business/Nonprofit organizations. Reading Insights to Performance Excellence 2013 2014 will strengthen your understanding of the Criteria and provide insight
Download or read book Baldrige Award Winning Quality written by Mark Graham Brown and published by CRC Press. This book was released on 2017-07-27 with total page 404 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Malcolm Baldrige National Quality Award is the highest level of national recognition for performance excellence that a U.S. organization can receive. Now in its 18th edition, Baldrige Award Winning Quality is still the most widely used and recognized book on the Malcolm Baldrige National Quality Award. It provides readers with a simple, yet com
Download or read book 2013 2014 Health Care Criteria for Performance Excellence written by Asq and published by ASQ Quality Press. This book was released on 2013-02-01 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Is your organization doing as well as it could? How do you know? What and how should your organization improve or change? The Baldrige Criteria for Performance Excellence empower your organization -- no matter its size, and whether it is in the manufacturing, service, small business, nonprofit or government sector -- to * reach your goals, * improve your results, and * become more competitive by aligning your plans, processes, decisions, people, actions, and results.
Download or read book Criteria for Performance Excellence written by Richard D. Farmer and published by DIANE Publishing. This book was released on 1999-09 with total page 58 pages. Available in PDF, EPUB and Kindle. Book excerpt: Contains: 1999 criteria: core values, concepts, and framework, and key characteristics; item listing; leadership, strategic planning, customer and market focus, information and analysis, human resource focus, process management, and business results; glossary of key terms; item descriptions and comments; scoring system and guidelines; preparing the business overview; response guidelines; summary of business eligibility categories and restrictions. "One of the nation's most popular organizational improvement publications." "The single most influential document in the modern history of American business."
Download or read book The Pocket Guide to the Baldrige Award Criteria 5 Pack written by Mark Graham Brown and published by CRC Press. This book was released on 2013-06-10 with total page 67 pages. Available in PDF, EPUB and Kindle. Book excerpt: Updated yearly to match changing requirements, this guide is designed to help you understand the criteria for the Malcolm Baldrige National Quality Award. The Baldrige criteria are being used by thousands of organizations around the world to evaluate their progress toward becoming the best in their fields. This 17th edition of The Pocket Guide to the Baldrige Criteria begins with commonly asked questions about the Award criteria. It then breaks down the 19 items under the seven category headings of the Baldrige criteria with concise explanation and quick tips of what excellent companies do in each area.
Download or read book Baldrige Award Winning Quality written by Mark Graham Brown and published by CRC Press. This book was released on 2017-07-27 with total page 406 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Malcolm Baldrige National Quality Award is the highest level of national recognition for performance excellence that a U.S. organization can receive. Now in its 18th edition, Baldrige Award Winning Quality is still the most widely used and recognized book on the Malcolm Baldrige National Quality Award. It provides readers with a simple, yet com
Download or read book Insights to Performance Excellence 2013 2014 written by Mark L. Blazey and published by . This book was released on 2013 with total page 989 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book The Certified Quality Improvement Associate Handbook Third Edition written by Russell T. Westcott and published by Quality Press. This book was released on 2014-10-01 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: ASQs Certified Quality Improvement Associate (CQIA) certification is designed to introduce the basics of quality to organizations and individuals not currently working within the field of quality. This book and the Body of Knowledge (BOK) it supports are intended to form a foundation for further study and application of proven quality principles and practices worldwide. The book follows the CQIA BoK in both content and sequence. The intent is that this book will serve as a guide to be used in preparation to take the CQIA examination given by ASQ. Each chapter stands alone, and the chapters may be read in any order. Some material reaching beyond the content of the BoK has been added. Supplemental reading suggestions are provided. An online, interactive sample exam and a paper-and-pencil sample can be found on the ASQ website (http://asq.org/cert/quality-improvement-associate/prepare).
Download or read book Validating a Best Practice written by Yves Van Nuland and published by CRC Press. This book was released on 2020-07-26 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: Sharing Best Practices across industries and functions is an accepted approach to continuous improvement. The Benchmarking trend of the 1990s has evolved with the help of competitive analysis, performance excellence awards, and other corporate recognition programs into an ongoing documentation of what works. Bob Camp introduced benchmarking against a Best Practice based on his work at Xerox in the 1980s. Case studies abound documenting Best Practice functions and processes. Some case studies use the words “Best Practice” without evidence that the process, results, or methods are, indeed, superior. What is missing is a comprehensive model for assessing and writing a Best Practice that provides sufficient information to use as an effective benchmark. This book provides that comprehensive model. Today’s consumers expect products and services to be of high quality, reliable, and user-friendly. This is the result of years of continuous improvement and innovation by producers. Although many organizations strive for excellent results, there is still room for improvement. Unfortunately, leaders don’t always have methods and tools to measure or assess that degree of excellence. If leaders could use a tool to discover how good their approaches and methods are, and how excellent their achieved results are, they could plan further improvements. The goal is to achieve excellent results. The tool described in this book guides leaders to achieve that excellence.
Download or read book Baldrige Award Winning Quality 18th Edition written by Mark Graham Brown and published by CRC Press. This book was released on 2013-08-21 with total page 406 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Malcolm Baldrige National Quality Award is the highest level of national recognition for performance excellence that a U.S. organization can receive. Now in its 18th edition, Baldrige Award Winning Quality is still the most widely used and recognized book on the Malcolm Baldrige National Quality Award. It provides readers with a simple, yet comprehensive resource, for understanding the most current criteria for this prestigious business performance award. The definitive resource for helping companies achieve world-class results, Baldrige Award Winning Quality – 18th Edition: How to Interpret the Baldrige Criteria for Performance Excellence is the only book on the Baldrige criteria to detail, in simple and straightforward language, every category, examination item, and area to address. From understanding the scoring system to preparing for a site visit, it guides you through all stages in the process. Reflecting the new criteria (2013-2014) that address education and healthcare, this edition outlines a comprehensive plan that is suitable for any company in any industry. Offering detailed explanations of each of the 17 "Examination Items" and the 36 "Areas to Address" that compose the seven major categories, the book reveals exactly what examiners look for in each area and suggests what you need to include. It also discusses: Criteria of leadership and the role of senior management in the award process Importance of a long- and short-term strategic plan Where and how to satisfy the requirements for demonstrating effective "process" and "results" Lists of state award programs based on the Baldrige criteria Core values and themes that underlie the award How to weigh the importance of the 36 "Areas to Address" The significance of the Baldrige scoring scale, and its role in achieving performance excellence The book devotes a chapter to supplying a clear and concise explanation on how to prepare for a site visit from the board of examiners. It details each facet of the site visit, including its purpose, what a Baldrige examiner looks for, and the questions typically asked during the visit. Complete with rules for preparing graphics and charts, the book includes helpful tips to help you avoid common mistakes when completing the application.
Download or read book Performance Consulting written by William J. Rothwell and published by John Wiley & Sons. This book was released on 2013-01-11 with total page 528 pages. Available in PDF, EPUB and Kindle. Book excerpt: Performance Consulting If organizations are to be successful they must improve individual and organizational performance in order to establish and maintain a high-performance workplace, develop intellectual capital, promote productivity, and ultimately enhance profitability. Performance Consulting reveals how to distinguish between the signs and symptoms of productivity problems from the underlying root causes and find the most ethical and cost-effective solutions to solve those problems. The book is written for performance consultants, HR professionals, and any leader who want to fulfill the role of a performance consultant in order to develop more productive workers and create a globally-competitive organization. Filled with illustrative examples from giants in the field of human performance technology, the book describes the skills needed in order to become an effective performance consultant. Step by step the author clearly shows how to uncover and deal with challenges and opportunities to improve human performance of organizations by analyzing their present and envisioning their future. The book offers vital information for examining an organization's present conditions that are associated with data collection and analysis methods. It also describes how to foresee future conditions of an organization associated with relevant sources in order to determine their future course. Performance Consulting includes guidelines for implementing performance improvement solutions, which are often identified as performance improvement interventions. The book explains which approaches can offer the solutions that are likely to be most cost-effective, timely, ethical, and socially-responsible. No matter what size your organization or your current job responsibilities, Performance Consulting offers the strategies and information needed to become a dynamic performance consultant.
Download or read book Mission Driven Approaches in Modern Business Education written by Smith, Brent and published by IGI Global. This book was released on 2018-07-20 with total page 421 pages. Available in PDF, EPUB and Kindle. Book excerpt: In a globalized world, it is essential for business courses to adapt to the current economic climate by integrating cross-cultural and transnational approaches while remaining focused on the mission of the curriculum. Mission-Driven Approaches in Modern Business Education provides innovative insights into the ways that mission values can be seamlessly, efficiently, and effectively integrated into the core of any business course to inspire and influence quality business education. The content within this publication represents the work of educators in finance, management, marketing, international business, and other fields. It is designed for business managers, academicians, upper-level students, researchers, administrators, and organizational developers, and covers topics centered on mission as it relates to teaching, leadership, experiential learning, mission statements, sustainability, cultural engagement, and several other topics.
Download or read book Quality Standards for Highly Effective Government written by Richard E. Mallory and published by Trafford Publishing. This book was released on 2014-04-15 with total page 101 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book presents a simple framework and guidelines for implementing visible and uniform auditable standards of quality in government that can fundamentally and permanently reshape its efficiency, effectiveness, and value. It opens the possibility of a day in the not-too-distant future when a quality audit can provide a uniform and valid report card on every government agency that is a companion to an annual audit of the financial books. Its easy-to-use quality standards are objective, measurable, and transformational. The standards provide the missing link for the implementation of quality in government both because they align with fundamental good management technique and support any other quality disciplines already in place in any given jurisdiction. The standards are designed to mirror the three fundamental levels of leadership in government: (1) Work unit supervisors and managers at the front line of government service, (2) chief executives, department directors and their deputies as executive management of government agencies, and (3) elected leadership at the top, who provide public management and must define the priorities, outcomes, programs, and budgets. No book has had a bigger potential to positively transform government since Reinventing Government. It is a must read for elected leaders, public sector managers, and citizens who wonder why government is so often unable to achieve excellence.
Download or read book The ASQ Certified Quality Improvement Associate Handbook written by Grace L. Duffy and published by Quality Press. This book was released on 2020-03-01 with total page 277 pages. Available in PDF, EPUB and Kindle. Book excerpt: The ASQ Certified Quality Improvement Associate (CQIA) certification introduces the basics of quality to organizations and individuals who are new to quality. This book, and the Body of Knowledge (BoK) it supports, form a foundation for applying proven quality principles and practices that are used around the world. This handbook follows the CQIA span in both content and sequence. Let it serve as your guide in preparing for the ASQ CQIA examination, and refer to it frequently as you learn and implement these ideas and tools in your organization.
Download or read book Engineering Solutions to America s Healthcare Challenges written by Ryan Burge and published by CRC Press. This book was released on 2013-12-10 with total page 184 pages. Available in PDF, EPUB and Kindle. Book excerpt: Engineering Solutions to America’s Healthcare Challenges covers the technologies, systems, and processes that are emerging in hospitals, clinics, community centers, universities, and the White House to repair healthcare in the United States. Focusing on the importance of individuals being proactive about their own state of health, it presents a systems approach to changing the way healthcare professionals do business and take care of their patients. Written by a leading government and private sector consultant with more than a decade of experience as an industrial engineer, the book features interviews with leading industry experts, both domestic and international. Describing how industrial engineering practices are shaping healthcare, it explains why systems thinking must be the foundation for every aspect of healthcare. The book presents proven Lean and Six Sigma tools that can help any healthcare organization begin making operational improvements that result in a better quality of care for patients—all while reducing and even eliminating the waste of time, money, and human resources. These solutions include implementing Six Sigma in emergency rooms, 5S in accounting for medical inventory, using Theory of Constraints to form a plan for shortening the length of stay in hospitals, how informatics are used to aggregate and benchmark sensitive data, and design of experiments to recruit and retain the best healthcare talent. The book illustrates the most common factors involved with successful Six Sigma projects in healthcare organizations and considers the implications of a rapidly growing medical tourism industry. It addresses the role of insurance on healthcare improvement and also previews some of the most fascinating technological advances currently in development. It also offers examples and analysis of The Institute of Medicine's six aims for healthcare: safety, effectiveness, efficiency, timeliness, family-centered focus, and equity.
