Download or read book Yes on Demand written by Kathy L. Middleton and published by Bloomsbury Publishing USA. This book was released on 2016-11-21 with total page 173 pages. Available in PDF, EPUB and Kindle. Book excerpt: Borrowing winning techniques from the business world, this book examines ways you can make library service more personalized, focused, and solutions-oriented for your patrons. When it comes to delivering the quality, personalized service your patrons expect, the staff is the most important resource in the library. It only follows then, that by empowering staff, breaking and fixing rules, cultivating creativity, and focusing on results, your library can meet and exceed patron expectations. To help you accomplish that and more, this book presents the "yes" model for customer service and explains how to use the model to build morale and grow a loyal, engaged, and highly satisfied community. The book shows how techniques borrowed from successful retail models can be applied to every part of library service—from reference, circulation, and technology services to children's and adult services. Beginning chapters describe the role of staff in transforming a culture of "no" into one of "yes." Next are explanations of tools administrators can use to support changes that will lead to a more contented customer base. Finally, the book addresses how to eliminate "no" through personalized service and by defining and tearing down obstacles that often block use of library products and services. This approach not only will make for happier patrons but will build staff morale, foster support, and ensure that your library remains relevant for years to come.
Download or read book Report written by North Carolina. Department of Labor and Printing and published by . This book was released on 1901 with total page 398 pages. Available in PDF, EPUB and Kindle. Book excerpt: 11th-12th, 1897-1898 include 1st-2d annual reports of the inspector of mines.
Download or read book The Best Yes written by Lysa TerKeurst and published by Thomas Nelson. This book was released on 2014-08-19 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: Are you tired of living with the stress of an overwhelmed schedule and aching with the sadness of an underwhelmed soul? Do you find yourself unable to say no even when you should? Are you stuck under the weight of endless demands and responsibilities? The good news is: it doesn't have to be this way. In The Best Yes, New York Times bestselling author Lysa TerKeurst guides you through the insightful lessons she's learned about what it means to live out the purpose that God has in store for you. Lysa demonstrates the incredible power of two words--yes and no--and the way that these simple, daily decisions can shape the story of our lives. Lysa has learned firsthand that there's a big difference between saying yes to everyone and saying yes to God. Drawing from applicable scriptures and her own personal experiences, Lysa teaches us that if we know and believe that God has a plan for each of us, we'll live it out--serving as living proof of His never-ending grace and kindness. Throughout The Best Yes, Lysa will give you the practical tools you need to: Stop people-pleasing by embracing a biblical understanding of love Escape the guilt of disappointing others by learning the secret of the small no Overcome the agony of hard choices by grounding your decisions in wisdom Grow closer to God as you sharpen your own discernment Learn to be intentional with your time, your choices, and yourself Incorporate the Best Yes as a filter for your daily decision making If we take time to slow down and rise above the rush of the world's endless demands, we can rest assured that God's wisdom will help us make decisions that will still be good tomorrow. No matter what season of life you find yourself in, you deserve the chance to make decisions that bring out the best you.
Download or read book Trust Companies of the United States written by and published by . This book was released on 1919 with total page 636 pages. Available in PDF, EPUB and Kindle. Book excerpt: 1904 edition includes Hawaii; 19 -14 include Canada, Hawaii and Cuba; 1915- include Alaska and Hawaii.
Download or read book Library Journal written by and published by . This book was released on 1889 with total page 492 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Minutes and Testimony of the Joint Legislative Committee Appointed to Investiage the Public Service Commissions written by New York (State). Legislature. Joint Committee on Investigations of Public Service Commissions and published by . This book was released on 1916 with total page 1426 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Records Briefs New York State Appellate Division written by and published by . This book was released on with total page 1116 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Annual Report on the Statistics of Labor written by Massachusetts. Department of Labor and Industries. Division of Statistics and published by . This book was released on 1888 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Literature and Evil written by Georges Bataille and published by . This book was released on 1973 with total page 1112 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Meteorites and the Origin of Planets written by John A. Wood and published by . This book was released on 1968 with total page 117 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Joint Volumes of Papers Presented to the Legislative Council and Legislative Assembly written by New South Wales. Parliament and published by . This book was released on 1914 with total page 732 pages. Available in PDF, EPUB and Kindle. Book excerpt: Includes various departmental reports and reports of commissions. Cf. Gregory. Serial publications of foreign governments, 1815-1931.
Download or read book Trust Companies of the United States Statements of Condition written by and published by . This book was released on 1911 with total page 464 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Parliamentary Papers written by Great Britain. Parliament. House of Commons and published by . This book was released on 1900 with total page 808 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book American Industries written by and published by . This book was released on 1919 with total page 502 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Municipal and Private Operation of Public Utilities Reports of experts written by National Civic Federation. Commission on public ownership and operation and published by . This book was released on 1907 with total page 1206 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Papers and Proceedings of the General Meeting of the American Library Association written by American Library Association and published by . This book was released on 1889 with total page 518 pages. Available in PDF, EPUB and Kindle. Book excerpt:
