Download or read book Workplace Discourse written by Almut Koester and published by Bloomsbury Publishing. This book was released on 2010-05-06 with total page 204 pages. Available in PDF, EPUB and Kindle. Book excerpt: Workplace Discourse provides an overview of the rapidly developing field of spoken and written workplace interaction, taking a fresh perspective on research methods and key issues in the field.. It examines discourse in a wide variety of workplace contexts using both genre analysis and a corpus-driven approach. The book draws on Koester's previous research, but examines the current state of workplace discourse more widely. It provides a descriptive account of the linguistic characteristics of workplace discourse within their social and organizational contexts, with illustrative extracts from real texts and naturally occurring spoken interactions. It showcases specific issues at the forefront of current research and practice in this area: the use of English as a lingua franca, the importance of relationship building and the teaching applications of research.
Download or read book Workplace Discourse written by Almut Koester and published by A&C Black. This book was released on 2010-07-08 with total page 204 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides a fresh overview of the rapidly developing field of workplace discourse, using both genre analysis and a corpus-driven approach
Download or read book Investigating Workplace Discourse written by Almut Koester and published by Routledge. This book was released on 2006-09-27 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: Exploring the characteristics of different types of workplace conversations, including decision-making, training, briefing or making arrangements, this enthralling account pays particular attention to interactions with a more social focus, such as small talk or office gossip. Presenting a range of approaches to analyzing such workplace discourse, Almut Koester argues for a combination of quantitative corpus-based methods, to compare specific linguistic features in different genres and qualitative methods involving a close analysis of individual conversations, to explore such issues as politeness, power, conflict and consensus-building. A corpus of conversations recorded in a variety of office environments both in the UK and the USA is used throughout to demonstrate the interplay between speakers accomplishing tasks and maintaining relationships in the workplace.
Download or read book Culture Discourse and the Workplace written by Jo Angouri and published by Routledge. This book was released on 2018-04-24 with total page 244 pages. Available in PDF, EPUB and Kindle. Book excerpt: *SHORTLISTED FOR THE 2019 BAAL BOOK PRIZE* Culture, Discourse, and the Workplace brings new theoretical and methodological insights to the complex relationship between language, culture, and identity in professional settings. Examining the politics of language use at work via a critical sociolinguistic approach, this book: Utilises three case studies from institutional and business contexts to provide a unique illustration of participants’ roles and ways of negotiating membership within the business meeting; Questions essentialist meanings of culture and the ways in which they constitute a powerful resource for employees to perpetuate or challenge the status quo in their professional setting; Includes a core section on methodology for the workplace discourse researcher as well as a section dedicated to FAQs and a worked example on data analysis; Provides future directions for workplace sociolinguistics as a field and makes a case for holistic research and multidisciplinary enquiry. Culture, Discourse, and the Workplace constitutes a key resource for students and teachers of intercultural communication and ESP and will also be of significant interest to researchers in the fields of workplace studies and business interaction.
Download or read book Gendered Talk at Work written by Janet Holmes and published by John Wiley & Sons. This book was released on 2008-04-15 with total page 264 pages. Available in PDF, EPUB and Kindle. Book excerpt: Gendered Talk at Work examines how women and men negotiate their gender identities as well as their professional roles in everyday workplace communication. written accessibly by one of the field’s foremost researchers explores the ways in which gender contributes to the interpretation of meaning in workplace interaction uses original and insightfully analyzed data to focus on the ways in which both women and men draw on gendered discourse resources to enact a range of workplace roles illustrates how a qualitative analysis of workplace discourse can throw light on the many ways in which workplace discourse provides a resource for constructing gender identity as one component of our complex socio-cultural identity
Download or read book Leadership Discourse at Work written by S. Schnurr and published by Springer. This book was released on 2008-12-23 with total page 174 pages. Available in PDF, EPUB and Kindle. Book excerpt: Employing a discourse analytical approach this book focuses on the under-researched strategy of humour to illustrate how discursive performances of leadership are influenced by gender and workplace culture. Far from being a superfluous strategy that distracts from business, humour performs a myriad of important functions in the workplace context.
Download or read book Gendered Discourse in the Professional Workplace written by L. Mullany and published by Springer. This book was released on 2007-07-12 with total page 249 pages. Available in PDF, EPUB and Kindle. Book excerpt: Despite the inroads made by women in the professions, the glass ceiling remains a persistent barrier to their career progression. Using a range of interactional sociolinguistic data this publication investigates the crucial role that gendered discourses play in perpetuating workplace gender inequalities.
Download or read book Handbook of Business Communication written by Gerlinde Mautner and published by Walter de Gruyter GmbH & Co KG. This book was released on 2017-07-24 with total page 712 pages. Available in PDF, EPUB and Kindle. Book excerpt: In spite of the day-to-day relevance of business communication, it remains underrepresented in standard handbooks and textbooks on applied linguistics. The present volume introduces readers to a wide variety of linguistic studies of business communication, ranging from traditional LSP approaches to contemporary discourse-based work, and from the micro-level of lexical choice to macro-level questions of language policy and culture.
Download or read book Investigating Workplace Discourse written by Almut Koester and published by Routledge. This book was released on 2006-09-27 with total page 200 pages. Available in PDF, EPUB and Kindle. Book excerpt: Featuring a corpus of conversations from the UK and USA, this overview of the characteristics of workplace discourse and the approaches needed to analyze them, pays particular attention to interactions with a more social focus, such as office gossip.
Download or read book Getting Things Done at Work written by Bernadette Vine and published by John Benjamins Publishing. This book was released on 2004-06-24 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: The linguistic study of workplace language is a new and exciting area of research. This book explores the expression of power in a New Zealand workplace through examination of 52 everyday interactions between four women and their colleagues. The main focus of this research is the expression of three types of "control acts", i.e., directives, requests and advice. The women include two managers who demonstrate an interactive participative style of management. They tend to minimise rather than exert power, although their status is still evident in their speech. The study is original in its combination of a quantitative and a qualitative approach, as well as in its combination of a detailed categorisation of head acts and an analysis of context and role relationships. Through the design of the study and the methodology used, the results which are brought forward challenge earlier research both on power and control acts. The data analyzed is drawn from the Wellington Language in the Workplace Project.
Download or read book Talk Work and Institutional Order written by Srikant Sarangi and published by Walter de Gruyter. This book was released on 2008-12-10 with total page 549 pages. Available in PDF, EPUB and Kindle. Book excerpt: Review text: Even this relatively long review cannot capture the scope, depth and excellent quality of Sarangi and Roberts' collection. This volume should be required reading for anyone carrying out research within an ethnomethodological, discourse analytical, pragmatic, or related framework. A detailed and useful subject index ... complements this volume. Frank Nuessel in: Language Problems and Language Planning 2001.
Download or read book Talking at Work written by Lucy Pickering and published by Springer. This book was released on 2016-12-22 with total page 314 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book offers original corpus research in a range of workplace contexts including office-based settings, call center interactions and healthcare communication. Chapters in this edited volume bring together leading scholars in the field of corpus analysis in workplace discourse and include data from multiple corpora. Employing a range of qualitative and quantitative analytic approaches including Conversation Analysis, Linguistic Profiling and Register Analysis, the book introduces unique specialized corpus data in the areas of Augmentative and Alternative Communication, nursing, and cross-cultural communication, among others.
Download or read book Power and Politeness in the Workplace written by Janet Holmes and published by Routledge. This book was released on 2015-02-20 with total page 154 pages. Available in PDF, EPUB and Kindle. Book excerpt: Power and Politeness in the Workplace has become established as a seminal text for courses in language and professional communication. Co-authored by bestselling author Janet Holmes, this text provides insights into the way we all talk at work, including a wealth of material illustrating the way people communicate with each other in their ordinary everyday encounters in their workplaces. The analysis focuses, in particular, on how and why people "do" power and politeness in the workplace, and examines the discourse strategies involved in balancing the competing demands of meeting workplace objectives and getting things done on time with maintaining good collegial workplace relationships. Drawing on a large and very varied corpus of data collected in a wide range of workplaces, the authors explore specific types of workplace talk, such as giving advice and instructions, solving problems, running meetings and making decisions. Attention is also paid to the important contribution of less obviously relevant types of workplace talk such as humour and small talk, to the construction of effective workplace relationships. In the final chapter some of the practical implications of the analyses are identified. This Routledge Linguistics Classic is here reissued with a new preface from the authors, covering the methods of analysis, an update on the Language in the Workplace project and a look at the work in the context of recent research. Power and Politeness in the Workplace continues to be a vital read for researchers and postgraduate students in the fields of applied linguistics and communication studies.
Download or read book Language and Intercultural Communication in the Workplace written by Hans J. Ladegaard and published by Routledge. This book was released on 2018-04-19 with total page 367 pages. Available in PDF, EPUB and Kindle. Book excerpt: From language classrooms to outdoor markets, the workplace is fundamental to socialisation. It is not only a site of employment where money is made and institutional roles are enacted through various forms of discourse; it is also a location where people engage in social actions and practices. The workplace is an interesting research site because of advances in communication technology, cheaper and greater options for travel, and global migration and immigration. Work now requires people to travel over great geographical distances, communicate with cultural ‘others’ located in different time zones, relocate to different regions or countries, and conduct business in online settings. The workplace is thus changing and evolving, creating new and emerging communicative contexts. This volume provides a greater understanding of workplace cultures, particularly the ways in which working in highly interconnected and multicultural societies shape language and intercultural communication. The chapters focus on critical approaches to theory and practice, in particular how practice is used to shape theory. They also question the validity and universality of existing models. Some of the predominant models in intercultural communication have been criticised for being Eurocentric or Anglocentric, and this volume proposes alternative frameworks for analysing intercultural communication in the workplace. This book was originally published as a special issue of Language and Intercultural Communication.
Download or read book Gender and Discourse written by Ruth Wodak and published by SAGE. This book was released on 1997 with total page 324 pages. Available in PDF, EPUB and Kindle. Book excerpt: This collection offers an essential introduction to the ways in which feminist linguistics and critical discourse analysis have contributed to our understanding of gender and sex. The contributors provide both a review of the literature, as well as an opportunity to follow the most recent debates in this area.
Download or read book The Discourse of Negotiation written by A. Firth and published by Elsevier. This book was released on 2014-06-28 with total page 453 pages. Available in PDF, EPUB and Kindle. Book excerpt: The study of negotiation has attracted considerable scholarly attention in recent decades, yet rarely have discourse analysts applied their particular concerns and interests to the phenomenon. Although a fundamental characteristic of negotiation is linguistic action, the detailed study of negotiation as a communicative, discourse activity is in its infancy. In the first collection of its kind, Alan Firth has brought together 14 original studies of negotiation discourse.Drawing on insights and methodologies from discourse and conversation analysis, pragmatics, ethnography and ethnomethodology, the book examines negotiations in a wide range of workplaces, including the US Federal Trade Commission, management-union meetings, doctors' surgeries, travel agencies, international trading houses in Denmark, Belgium and Australia, Swedish social welfare offices, and consumer helplines. Collectively, the book explores the notion of negotiation both as a formal encounter and as a gloss for more informal decision-making activities.Questions specifically addressed include: what is the interactional character of negotiation? How are negotiations related to the work context? And how are negotiations undertaken linguistically - as discourse-based activities? Answers are sought by utilising transcripts of real-life instances of negotiation. This allows for finely-detailed descriptions of the observed activities, providing important insight into the discourse-context relationship, the interactional bases of work acitivities, and the communicative processes of negotiation.
Download or read book The Discourse of Business Meetings written by Fatma M. AlHaidari and published by Springer. This book was released on 2017-11-22 with total page 221 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book examines the social organizational discourse of task-oriented business meetings in a Kuwaiti financial organization and an American non-profit trade organisation. Focusing primarily on the linguistic behaviours demonstrating agency and power of managers and staff members displayed during these meetings, the project is based on ethnographic data collected during eight months of fieldwork. The author examines the similarities and differences between the linguistic behaviours of both organizations, particularly relating to the production of collective “we,” “us,” and “our” utterances and directive speech acts issued to explore how managers and co-workers perform agency and power in meetings. This distinctive book will shed light into the influence of language on the actions and relationships of managers and co-workers in business meetings, and will be of interest to applied linguists and discourse analysts in the field of business discourse in addition to business professionals in management and finance.
