Download or read book The Big Book of Conflict Resolution Games Quick Effective Activities to Improve Communication Trust and Collaboration written by Mary Scannell and published by McGraw Hill Professional. This book was released on 2010-05-28 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.
Download or read book From Conflict to Cooperation written by Jon Reasener and published by . This book was released on 2013-04-01 with total page 68 pages. Available in PDF, EPUB and Kindle. Book excerpt: Every company faces challenges that can affect productivity and results. Major challenges that can come up in the workplace often are related to problems with difficult personalities. "From Conflict To Cooperation" is a targeted resource to help understand and manage the issues that cause conflicts at work. Every workplace has a mix of varying personalities that can clash at some point or other. It's a certainty that problems will come up. The challenge is to learn the best way to handle these conflicts or to deflect any from starting in the first place. You'll learn about the Know It All, the Slacker, the Climber, the Sneak, Chicken Little, the Kiss Up, and the Drama Queen. Find out how to spot each personality and the dangers of not finding a way to deal with their behavior. You'll learn easy to implement techniques to manage your own job and career without having to deal with the stress of these difficult people every day. Also find out how to deal with gossip in a positive and non-threatening manner. While gossip is likely to never be completely erased from any workplace, it can be reduced to the point where it's not a problem with a little bit of planning and communication. This book is a good resource for managers and team members. The strategies taught here can be implemented by anyone in any organization.
Download or read book Conflict Prevention in the Workplace written by Robert Bacal and published by Bacal & Associates. This book was released on 1998 with total page 102 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Conflict and Cooperation in Management written by Harvard Business Review and published by . This book was released on with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Managing Workplace Conflict written by Jean Lebedun and published by American Media Publishing. This book was released on 1998 with total page 110 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book From Conflict to Cooperation written by Beverly Potter and published by Ronin Publishing. This book was released on 2022-09-05 with total page 184 pages. Available in PDF, EPUB and Kindle. Book excerpt: This presents effective techniques for resolving disputes. This excellent source can serve as a basic training manual for you who are involved in mediating disputes. The extensive array of real-life examples of typical scripts that may play out in situations that will help you clarify these ideas. These are powerful tools for anyone caught in the middle of other people's disputes. It shows how effective mediators can pull people together to produce creative solutions. With hands-on methods and realistic scenarios and techniques. It shows how conflict can be an opportunity to control disputants and avoid outbursts, set a problem solving tone, uncover the nature and scope of the dispute, interview angry people and keep them on track. A Dewey Decimal Number has been added for easy library filing.
Download or read book Workplace Conflict and Cooperation written by and published by . This book was released on 1998 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Conflict to Cooperation written by Garry McDaniel and published by 1st World Library. This book was released on 2005-06-01 with total page 164 pages. Available in PDF, EPUB and Kindle. Book excerpt: A Process for Mediating Group Differences Unproductive conflict is a significant barrier to organizational improvement and an impediment to positive relationships between individuals on and off the job. Conflict to Cooperation: A Process for Mediating Group Differences provides executives, managers, employees, and family members with practical, easily applied skills for turning everyday conflicts into opportunities for cooperation. Written by Dr. Garry McDaniel, the book is based 25 years of experience in Fortune 500 companies, government, nonprofits, and public school systems. Practical examples, exercises, and templates are provided that help readers learn: Hidden costs of unproductive conflict on personal and organizational productivity How to identify principles for guiding positive behavior A process for mediating conflict on the job conflict Practical methods for analyzing and resolving real conflicts How to apply this system in families, community groups, and other settings Managers will appreciate the simple, easily applied method for coaching employees to resolve their own conflicts. This is a 'must-read' book for any work team, department, or organization where conflicts are causing moderate or high levels of stress, frustration, and wasted productivity on the job. Comments From Readers: "Conflict to Cooperation provides readers with a sensible system for understanding how individuals and groups can work together to resolve conflict constructively." Richard Bettis, President, Texas Hospital Association "Finally, a practical process that provides managers with the tools they need to coach employees to resolve their own conflicts!" Betty Otter-Nickerson, CEO, GallerWatch.Com "IfConflict is undermining your performance, and it probably is, this book will help. It provides ideas, tools, and guidelines for creating a system that turns conflict into opportunities to enhance performance." Dr. Michael Beyerlein, Director for the Center for the Study of Work Teams
Download or read book Managing Organizational Conflict written by Sam Blank and published by McFarland. This book was released on 2020-01-17 with total page 233 pages. Available in PDF, EPUB and Kindle. Book excerpt: Conflict in business and personal relationships is inevitable--much of the success of companies depends on how well they respond to it. Developing rapport, collaboration and cooperation hinges on positive conflict management strategies that stimulate innovation and growth where companies can look for solutions to common issues and needs. Conflict management can address dysfunctional outcomes that result in job stress, less effective communication and a climate of distrust, where working relationships are damaged and job performance reduced. Organizations must minimize and resolve internal and external conflicts to remain vibrant and profitable. Drawing on examples from a wide range of corporate experiences, this volume provides role-playing scenarios, checklists, tables and research studies to help employees, managers and owners better comprehend the dynamics of conflict in every interaction.
Download or read book Resolving Conflicts at Work written by Kenneth Cloke and published by John Wiley & Sons. This book was released on 2011-01-06 with total page 378 pages. Available in PDF, EPUB and Kindle. Book excerpt: Here is a completely updated edition of the best-selling Resolving Conflicts at Work. This definitive and comprehensive work provides a handy guide for resolving conflicts, miscommunications, and misunderstandings at work and outlines the authors’ eight strategies that show how the inevitable disputes and divisions in the workplace actually provide an opportunity for greater creativity, productivity, enhanced morale, and personal growth. This new edition includes current case studies that put the focus on leadership, management, and how organizations can design systems to change a culture of avoidance into a culture of creative conflict. The result is a more practical book for today’s companies and the people who work in them.
Download or read book Peace in the Workplace written by Robyn Short and published by Goodmedia Press. This book was released on 2016-08-19 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book helps leaders understand that conflict does not equal inevitable negativity. This book explores the science behind conflict and human interaction to help leaders develop strategies to navigate conflict, manage differences and cultivate a workplace that empowers employees to thrive and pursue a life of security and dignity.
Download or read book Making Things Right at Work written by Gary Chapman and published by Moody Publishers. This book was released on 2022-01-25 with total page 141 pages. Available in PDF, EPUB and Kindle. Book excerpt: Workplace conflict is inevitable. When it happens, how can you get back on track? Like all relationships, the ones we have at work are subject to stresses—maybe even fractures that can really take a toll on the workplace. Productivity is lost. Time is wasted. Tension mounts. Cooperation is reduced. And the workplace becomes toxic. What’s the solution? In Making Things Right at Work, Dr. Gary Chapman, #1 New York Times bestselling author of The 5 Love Languages®, is joined by business consultants Dr. Jennifer Thomas and Dr. Paul White to offer the strategies you need to restore harmony at work. You’ll learn: How to discern the causes of workplace conflict How to avoid unnecessary disputes How to repair relationships when you’ve messed up How to let go of past hurts and rebuild trust Don’t let broken relationships taint your work environment. Take the needed steps to make things right . . . not tomorrow, but today. The success of your career depends on it!
Download or read book Making Conflict Work written by Peter T. Coleman and published by Houghton Mifflin Harcourt. This book was released on 2014 with total page 305 pages. Available in PDF, EPUB and Kindle. Book excerpt: A practical guide to navigating workplace conflicts by better understanding the power dynamics at play in every interaction Conflicts at work are as inevitable as they are frustrating. In Making Conflict Work, Peter Coleman and Robert Ferguson's leading experts in the field of conflict resolution address the key role of power in workplace tension. Whether you're butting heads with your boss or addressing a direct report's complaint, your relative position of power affects how you approach conflict. Coleman and Ferguson explain how power dynamics function, with step-by-step guidance to determining your standing in a conflict and identifying and applying the strategies that will lead to the best resolution. Drawing on the authors' years of research and consulting experience, the book gives readers effective strategies for negotiating disputes at all levels of an organization. Making Conflict Work includes self-assessment exercises and action plans to guide managers, mediators, consultants, and attorneys through any conflict. This powerful approach can turn workplace tensions into catalysts for creativity, innovation, and meaningful change.
Download or read book Communication for Constructive Workplace Conflict written by Jessica Katz Jameson and published by John Wiley & Sons. This book was released on 2023-04-21 with total page 294 pages. Available in PDF, EPUB and Kindle. Book excerpt: A unique textbook for students or professionals across a range of disciplines offering a novel approach to conflict communication Communication for Constructive Workplace Conflict describes how daily human behavior and communication can contribute to collaborative conflict management in any organization. Using the LEARN (Listening, Engaging, Acknowledging, Rapport, and Nurturing) communication framework, this practical textbook explains, analyzes, and critiques a range of individual responses to workplace friction, offers evidence-based communication strategies for effectively managing conflicts, and promotes a philosophy that builds an environment that invites active participation rather than avoidance and silence. Designed for courses teaching organizational communication and conflict management, Communication for Constructive Workplace Conflict draws directly from the author’s 25 years of experience performing conflict research in numerous corporations, hospitals, public agencies, multi-sector laboratories, and non-profit organizations. Following the intuitive LEARN model, readers are provided with the theoretical and empirical support for managing conflicts as they emerge and creating an environment for more productive conflict in real-world scenarios. Throughout the text, concise and accessible chapters integrate key literature from disciplines including Communication, Management and Negotiation, Political Science, Psychology, and Public Administration to illustrate the impact the larger organizational context has on communication, conflict, and the social environment within organizations. Offers practical implications for communication in daily activities in ways that support trust-building and positive relationships Presents a framework based on the Communication as Constitutive of Organization (CCO) model, Contains theoretical and research-based explanations and diverse case studies to provide practical guidance for organizational members at all levels Reinforces the LEARN model with engaging, class-tested activities that allow students to practice constructive conflict communication Examines the impact of societal trends and how each individual’s communication either promotes or impedes collaboration and constructive conflict interaction Featuring timely discussion of the impact of social distancing due to the COVID-19 pandemic and the roles of social media and online dispute resolution, Communication for Constructive Workplace Conflict is an excellent textbook for upper-level undergraduate and graduate students new to the field of conflict studies or organizational communication, a valuable supplement for students of management, organizational psychology, and public administration, and a useful reference for professional mediators, consultants, trainers, and managers.
Download or read book Augmenting Employee Trust and Cooperation written by Andrei O. J. Kwok and published by Springer Nature. This book was released on 2021-06-01 with total page 133 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is an essential guide for academics and practitioners to understand employees’ differences in personality and how best to motivate them accordingly. The authors provide an in-depth perspective of how organizations can better prepare for the new realities of the workplace. Amidst the war for talent and a continually evolving workplace that has reduced employee psychological attachment, employees prefer to be treated as individuals with the expectation of individual recognition and reward. The authors draw from their personal, corporate, and research experience by combining interdisciplinary perspectives (organizational behavior, human resource management, psychology, sociology, economics) to offer holistic insights into individual expectancy and motivation integral to a successful employer-employee interaction. Interestingly, research remains lacking on the effects of excessive extrinsic rewards on trust and cooperation. Hence, this book fulfills significant gaps in vital areas that existing studies have not yet sufficiently addressed. These areas are psychological contract, excessive extrinsic rewards, and individual differences in personality (locus of control and general trust). The authors use scenario-based laboratory experiments to examine the moderating effects of locus of control and general trust that underscore employee expectations. The differential effects contribute to insight on behavioral outcomes in the workplace that result from employee perception, personality, and intention towards the provision of rewards. Consequently, the book dispels the discrepancies between economists and psychologists about the efficacy of rewards. Findings demonstrate that although excessive extrinsic rewards augment all employees’ trust and cooperation, it is vital for employers to reward selectively those who are most deserving. Findings offer a deeper understanding of the saliency, efficacy, and judiciousness of excessive extrinsic rewards. Employers will benefit by understanding how best to tailor rewards to motivate each employee.
Download or read book Conflict Management for Managers written by Susan S. Raines and published by Rowman & Littlefield. This book was released on 2019-07-26 with total page 432 pages. Available in PDF, EPUB and Kindle. Book excerpt: Conflict Management for Managers: Resolving Workplace, Client, and Policy Disputes provides current and future organizational leaders with the knowledge and skills necessary to prevent and manage every common source of conflict faced at work. Great managers and leaders understand they must communicate effectively, lead diverse teams, provide effective feedback, meet customer expectations, attend to organizational culture, and proactively manage relationships with vendors and regulators. This text provides skill-building exercises to help you lead effective meetings, build strong teams, conduct performance appraisals that motivate team members, coach employees and other managers through difficult times, and craft a positive brand image for both your organization and your own career. The text is divided into three sections: Conflict Management & Collaboration basics, including assessments designed to rate your current skills and set goals for growth; Strategies for preventing conflicts inside your work teams and organizations, including tips for giving feedback, motivating team members, and creating positive organizational cultures; and Processes and skills for enhancing relationships with external stakeholders such as customers, vendors, and regulators. Thoroughly updated, this new edition incorporates a greater number of skill-building exercises, discussion questions, and goal-setting suggestions to allow for the active transition of these skills from the printed page into your daily work life.
Download or read book Building Trust and Constructive Conflict Management in Organizations written by Patricia Elgoibar and published by Springer. This book was released on 2016-06-24 with total page 243 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book presents the most recent theoretical insights and practical intervention methods to (re)build trust between management and organized employees in organizations. Offering a multidisciplinary perspective on trust and conflict management in organizations, the book draws from diverse fields such as organizational psychology, business, law, industrial relations and sociology. It examines the often encountered breaches of trust between management and organized workers, and the resulting destructive social conflicts, social actions, strikes or dramatic business decisions. Its focus is on trust and conflict management at the organizational level in an industrial relations context: that of employee representatives and management. The book introduces a new theoretical approach: the Tree of Trust, designed to analyse and mediate the interconnected levels of trust and distrust in industrial relations. It presents case studies and practical recommendations to build trust and constructive conflict management in the organizations, and illustrates these by means of experiences from different countries around the globe.
