Download or read book What I Say written by Robert Osher and published by CRC Press. This book was released on 2019 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Physicians of all disciplines know (or quickly learn the hard way) that effective and compassionate communication is arguably the single most important determinant of patient satisfaction. For cataract surgeons, the words said before, after, and even during the operation are often more important to the patient's happiness than the objective quality of the surgical result. What I Say: Conversations that Improve the Physician-Patient Relationship is designed to help cataract surgeons to hone their verbal interactions to be as sharp as their surgical skills. Muddled, clumsy, or impromptu explanations diminish the doctor-patient relationship and could prevent patients from receiving the surgery they need or appreciating the results they get. Knowing in advance which words to use in difficult situations is analogous to knowing how to manage a complication before it occurs. The results are inevitably better when a physician has considered every possible outcome instead of attempting to come up with exactly the right solution on the spot. Rather than figure out the right words by trial and error, however, What I Say has recommendations on exactly what to say to build strong and trusting patient relationships. Drs. Robert Osher and Jack Parker have compiled conversational scripts from Dr. Osher's 40-year career in ophthalmology, as well as contributions from over a dozen international mavens of bedside manner into a strategy guide through even the most difficult patient conversations that inevitably surround cataract surgery. Topics include: Lowering Expectations for Spectacle-Free Vision The Torn Posterior Capsule Postoperative Refractive Surprise The Dropped Nucleus The Unhappy Patient Despite a Good Result Containing examples of conversations with cataract surgery patients where informing and reassuring take top priority, What I Say: Conversations that Improve the Physician-Patient Relationship was created to aid cataract surgeons in their pre-operative, intra-operative, and post-operative interactions with patients. With the advice contained inside, surgeons will be able to motivate patients, calibrate expectations, and diffuse frustrations in every possible scenario.
Download or read book Exactly What to Say written by Phil Jones and published by Page Two Books, Incorporated. This book was released on 2020-03-10 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: Phil M. Jones has trained more than two million people across five continents and over fifty countries in the lost art of spoken communication. In Exactly What to Say, he delivers the tactics you need to get more of what you want.
Download or read book What I Say written by Robert Osher and published by CRC Press. This book was released on 2024-06-01 with total page 165 pages. Available in PDF, EPUB and Kindle. Book excerpt: Physicians of all disciplines know (or quickly learn the hard way) that effective and compassionate communication is arguably the single most important determinant of patient satisfaction. For cataract surgeons, the words said before, after, and even during the operation are often more important to the patient’s happiness than the objective quality of the surgical result. What I Say: Conversations that Improve the Physician-Patient Relationship is designed to help cataract surgeons to hone their verbal interactions to be as sharp as their surgical skills. Muddled, clumsy, or impromptu explanations diminish the doctor-patient relationship and could prevent patients from receiving the surgery they need or appreciating the results they get. Knowing in advance which words to use in difficult situations is analogous to knowing how to manage a complication before it occurs. The results are inevitably better when a physician has considered every possible outcome instead of attempting to come up with exactly the right solution on the spot. Rather than figure out the right words by trial and error, however, What I Say has recommendations on exactly what to say to build strong and trusting patient relationships. Drs. Robert Osher and Jack Parker have compiled conversational scripts from Dr. Osher’s 40-year career in ophthalmology, as well as contributions from over a dozen international mavens of bedside manner into a strategy guide through even the most difficult patient conversations that inevitably surround cataract surgery. Topics include: Lowering Expectations for Spectacle-Free Vision The Torn Posterior Capsule Postoperative Refractive Surprise The Dropped Nucleus The Unhappy Patient Despite a Good Result Containing examples of conversations with cataract surgery patients where informing and reassuring take top priority, What I Say: Conversations that Improve the Physician-Patient Relationship was created to aid cataract surgeons in their pre-operative, intra-operative, and post-operative interactions with patients. With the advice contained inside, surgeons will be able to motivate patients, calibrate expectations, and diffuse frustrations in every possible scenario.
Download or read book What Do You Say written by William Stixrud, PhD and published by Penguin. This book was released on 2022-08-16 with total page 337 pages. Available in PDF, EPUB and Kindle. Book excerpt: A guide to effectively communicating with teenagers by the bestselling authors of The Self-Driven Child If you're a parent, you've had a moment--maybe many of them--when you've thought, "How did that conversation go so badly?" At some point after the sixth grade, the same kid who asked "why" non-stop at age four suddenly stops talking to you. And the conversations that you wish you could have--ones fueled by your desire to see your kid not just safe and healthy, but passionately engaged--suddenly feel nearly impossible to execute. The good news is that effective communication can be cultivated, learned, and taught. And as you get better at this, so will your kids. William Stixrud, Ph.D., and Ned Johnson have 60 years combined experience talking to kids one-on-one, and the most common question they get when out speaking to parents and educators is: What do you say? While many adults understand the importance and power of the philosophies behind the books that dominate the parenting bestseller list, parents are often left wondering how to put those concepts into action. In What Do You Say?, Johnson and Stixrud show how to engage in respectful and effective dialogue, beginning with defining and demonstrating the basic principles of listening and speaking. Then they show new ways to handle specific, thorny topics of the sort that usually end in parent/kid standoffs: delivering constructive feedback to kids; discussing boundaries around technology; explaining sleep and their brains; the anxiety of current events; and family problem-solving. What Do You Say? is a manual and map that will immediately transform parents' ability to navigate complex terrain and train their minds and hearts to communicate ever more successfully.
Download or read book What If I Say the Wrong Thing written by Vernā Myers and published by . This book was released on 2013 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The book is a perfect handbook for anyone who is looking to develop the habits of culturally effective people. In this handy reference, you'll find answers to questions about all types of diversity issues and tips about how to practice culturally effective habits. With the variety of suggested follow-ups and actions contained within it, you will better know how to handle your own situations.
Download or read book Say What You Mean written by Oren Jay Sofer and published by Shambhala Publications. This book was released on 2018-12-11 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: Find your voice, speak your truth, listen deeply—a guide to having more meaningful and mindful conversations through nonviolent communication We spend so much of our lives talking to each other, but how much are we simply running on automatic—relying on old habits and hoping for the best? Are we able to truly hear others and speak our mind in a clear and kind way, without needing to get defensive or go on the attack? In this groundbreaking synthesis of mindfulness, somatics, and Nonviolent Communication, Oren Jay Sofer offers simple yet powerful practices to develop healthy, effective, and satisfying ways of communicating. The techniques in Say What You Mean will help you to: • Feel confident during conversation • Stay focused on what really matters in an interaction • Listen for the authentic concerns behind what others say • Reduce anxiety before and during difficult conversations • Find nourishment in day-to-day interactions “Unconscious patterns of communication create separation not only in our personal lives, they also perpetuate patterns of misunderstanding and violence that pervade our world. With clarity and great insight, Oren Jay Sofer offers teachings and practices that train us to speak and listen with presence, courage, and an open heart.” —Tara Brach, author of Radical Acceptance and True Refuge
Download or read book What Do I Say written by Linda N. Edelstein and published by John Wiley & Sons. This book was released on 2011-05-12 with total page 341 pages. Available in PDF, EPUB and Kindle. Book excerpt: The must-have guide to honestly and sensitively answering your clients' questions Written to help therapists view their clients' questions as collaborative elements of clinical work, What Do I Say? explores the questions some direct, others unspoken that all therapists, at one time or another, will encounter from clients. Authors and practicing therapists Linda Edelstein and Charles Waehler take a thought-provoking look at how answers to clients' questions shape a therapeutic climate of expression that encourages personal discovery and growth. Strategically arranged in a question-and-answer format for ease of use, this hands-on guide is conversational in tone and filled with personal examples from experienced therapists on twenty-three hot-button topics, including religion, sex, money, and boundaries. What Do I Say? tackles actual client questions, such as: Can you help me? (Chapter 1, The Early Sessions) Sorry I am late. Can we have extra time? (Chapter 9, Boundaries) I don't believe in all this therapy crap. What do you think about that? (Chapter 3, Therapeutic Process) Why is change so hard? (Chapter 4, Expectations About Change) Will you attend my graduation/wedding/musical performance/speech/business grand opening? (Chapter 20, Out of the Office) Where are you going on vacation? (Chapter 10, Personal Questions) I gave your name to a friend . . . Will you see her? (Chapter 9, Boundaries) Should I pray about my problems? (Chapter 12, Religion and Spirituality) Are you like all those other liberals who believe gay people have equal rights? (Chapter 13, Prejudice) The power of therapy lies in the freedom it offers clients to discuss anything and everything. It's not surprising then, that clients will surprise therapists with their experiences and sometimes with the questions they ask. What Do I Say? reveals how these questions no matter how difficult or uncomfortable can be used to support the therapeutic process rather than derail the therapist client relationship.
Download or read book What I Didn t Say written by Keary Taylor and published by Keary Taylor Book, INC. This book was released on 2012-04-30 with total page 286 pages. Available in PDF, EPUB and Kindle. Book excerpt: Getting drunk homecoming night your senior year is never a good idea, but Jake Hayes never expected it all to end with a car crash and a t-post embedded in his throat. His biggest regret about it all? What he never said to Samantha Shay. He's been in love with her for years and never had the guts to tell her. Now it's too late. Because after that night, Jake will never be able to talk again. When Jake returns to his small island home, population 5,000, he'll have to learn how to deal with being mute. He also finds that his family isn't limited to his six brothers and sisters, that sometimes an entire island is watching out for you. And when he gets the chance to spend more time with Samantha, she'll help him learn that not being able to talk isn’t the worst thing that could ever happen to you. Maybe, if she'll let him, Jake will finally tell her what he didn't say before, even if he can't actually say it.
Download or read book Half of What I Say written by Anil Menon and published by Bloomsbury Publishing. This book was released on 2017-09-30 with total page 456 pages. Available in PDF, EPUB and Kindle. Book excerpt: Conflicted over his sinister duties with the Lokshakti, Vyas writes a confessional love-letter to his wife. But how did the letter end up with the scholar-politician, Durga Dhasal? And when the Lokshakti murders Dhasal, Vyas has to find the incriminating letter before it's too late. The trail leads Vyas to various people, including: the passionate scientist torn between exit and loyalty; the businessman who collects ruins; the beguiling actress who was once Shahzadi Jahanara; the eunuch poet fond of Jewish jokes. It leads him to a powerful, subversive new myth. The lost letter leads Vyas to himself.
Download or read book Say what I Am Called written by Dieter Bitterli and published by University of Toronto Press. This book was released on 2009-01-01 with total page 233 pages. Available in PDF, EPUB and Kindle. Book excerpt: Perhaps the most enigmatic cultural artifacts that survive from the Anglo-Saxon period are the Old English riddle poems that were preserved in the tenth century Exeter Book manuscript. Clever, challenging, and notoriously obscure, the riddles have fascinated readers for centuries and provided crucial insight into the period. In Say What I Am Called, Dieter Bitterli takes a fresh look at the riddles by examining them in the context of earlier Anglo-Latin riddles. Bitterli argues that there is a vigorous common tradition between Anglo-Latin and Old English riddles and details how the contents of the Exeter Book emulate and reassess their Latin predecessors while also expanding their literary and formal conventions. The book also considers the ways in which convention and content relate to writing in a vernacular language. A rich and illuminating work that is as intriguing as the riddles themselves, Say What I Am Called is a rewarding study of some of the most interesting works from the Anglo-Saxon period.
Download or read book What d I Say written by Ahmet M. Ertegun and published by . This book was released on 2001 with total page 576 pages. Available in PDF, EPUB and Kindle. Book excerpt: Atlantic's roster includes Ray Charles, Clyde McPhatter, the Drifters, Big Joe Turner, John Coltrane, Sarah Vaughan, Mabel Mercer, Bobby Darin, Wilson Pickett, Aretha Franklin, Sam and Dave, Dusty Springfield, Led Zeppelin, Tori Amos and so on. There are nine essays by some of the most respected music journalists. Each nicely crystallizes the label's enormous contributions to R&B, jazz, rock 'n' roll, pop and soul."--BOOK JACKET.
Download or read book What Do I Say written by Norma Simon and published by Albert Whitman. This book was released on 1967 with total page 48 pages. Available in PDF, EPUB and Kindle. Book excerpt: A little boy comments on various situations throughout the day.
Download or read book Becoming a Therapist written by Suzanne Bender and published by Guilford Publications. This book was released on 2022-04-13 with total page 498 pages. Available in PDF, EPUB and Kindle. Book excerpt: Revised and expanded for the digital age, this trusted guidebook and text helps novice psychotherapists of any orientation bridge the gap between coursework and clinical practice. It offers a window into what works and what doesn't work in interactions with patients, the ins and outs of the therapeutic relationship, and how to manage common clinical dilemmas. Featuring rich case examples, the book speaks directly to the questions, concerns, and insecurities of novice clinicians. Reproducible forms to aid in treatment planning can be downloaded and printed in a convenient 8 1/2" x 11" size. New to This Edition *Reflects two decades of technological changes--covers how to develop email and texting policies, navigate social media, use electronic medical records, and optimize teletherapy. *New chapters on professional development and on managing the impact of therapist life events (pregnancy and parental leave, vacations, medical issues). *Instructive discussion of systemic racism, cultural humility, and implicit bias. *Significantly revised chapter on substance use disorders, with a focus on motivational interviewing techniques. *Reproducible/downloadable Therapist Tools.
Download or read book Words That Work written by Dr. Frank Luntz and published by Hachette Books. This book was released on 2007-01-02 with total page 414 pages. Available in PDF, EPUB and Kindle. Book excerpt: The nation's premier communications expert shares his wisdom on how the words we choose can change the course of business, of politics, and of life in this country In Words That Work, Luntz offers a behind-the-scenes look at how the tactical use of words and phrases affects what we buy, who we vote for, and even what we believe in. With chapters like "The Ten Rules of Successful Communication" and "The 21 Words and Phrases for the 21st Century," he examines how choosing the right words is essential. Nobody is in a better position to explain than Frank Luntz: He has used his knowledge of words to help more than two dozen Fortune 500 companies grow. Hell tell us why Rupert Murdoch's six-billion-dollar decision to buy DirectTV was smart because satellite was more cutting edge than "digital cable," and why pharmaceutical companies transitioned their message from "treatment" to "prevention" and "wellness." If you ever wanted to learn how to talk your way out of a traffic ticket or talk your way into a raise, this book's for you.
Download or read book What Do You Say written by Mandy Stanley and published by Little Simon. This book was released on 2003-01-01 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: From a bee to a snake to a donkey, animal sounds are illustrated with bright, bold full-color artwork and large type on each page.
Download or read book What More Can I Say written by Dianna Booher and published by Penguin. This book was released on 2015-01-06 with total page 177 pages. Available in PDF, EPUB and Kindle. Book excerpt: An essential guidebook for honing business communication skills... Communications expert Dianna Booher provides an essential nine-point checklist for success in the art of communication and persuasion—for building solid relationships, and for increasing credibility in the workplace. With lessons from politics, pop culture, business, family life, and current events, the book identifies common reasons that communicators fail to accomplish their goals, along with examples and analyses of messages that succeed and those that fail.
Download or read book What to Say When You Talk to Your Self written by Shad Helmstetter and published by Simon and Schuster. This book was released on 2017-06-20 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn how to reverse the effects of negative self-talk and embrace a more positive, optimistic outlook on life
