Download or read book Risk Management for Water and Wastewater Utilities written by Simon Pollard and published by IWA Publishing. This book was released on 2016-05-15 with total page 180 pages. Available in PDF, EPUB and Kindle. Book excerpt: Water risks and security are a major global hazard in the 21st century and it is essential that water professionals have a solid grounding in the principles of preventative risk management. This second edition of the key textbook, Risk Management for Water and Wastewater Utilities, extends beyond first principles and examines the practicalities of resilience and vulnerability assessment, strategic risk appraisal and the interconnectedness of water utility risks in a networked infrastructure. It provides an up-dated overview of tools and techniques for risk management in the context of the heightened expectations for sound risk governance that are being made of all water and wastewater utilities. Risk Management for Water and Wastewater Utilities provides a valuable starting point for newly appointed risk managers in the utility sector and offers MSc level self-paced study with self-assessment questions and abbreviated answers, key learning points, case studies and worked examples.
Download or read book Water Utility Management written by American Water Works Association and published by American Water Works Association. This book was released on 2004-12-01 with total page 147 pages. Available in PDF, EPUB and Kindle. Book excerpt: This manual of practice covers public water utility management, designed for new managers, accountants, and supervisors. Second edition.
Download or read book Water Utility Management 2nd Ed M5 written by AWWA Staff and published by American Water Works Association. This book was released on 2011-01-12 with total page 146 pages. Available in PDF, EPUB and Kindle. Book excerpt: Annotation Water utility managers are in a challenging profession, and managerial leadership is key to successful utility operations. AWWA Manual M5, Water Utility Management, was developed through the collaborative effort of leaders in the utility profession who have successfully met the challenges of managing a water utility. This practical manual covers management issues such as internal organizational structure of typical water utilities, government relations, safety programs, engineering, public relations, and more. Book jacket.
Download or read book The Cost of Water Supply and Water Utility Management written by Robert Maurice Clark and published by . This book was released on 1977 with total page 508 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Water Utility Management written by and published by . This book was released on 2017 with total page 132 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Smart Water Utilities written by Pernille Ingildsen and published by IWA Publishing. This book was released on 2016-05-15 with total page 307 pages. Available in PDF, EPUB and Kindle. Book excerpt: Today there is increasing pressure on the water infrastructure and although unsustainable water extraction and wastewater handling can continue for a while, at some point water needs to be managed in a way that is sustainable in the long-term. We need to handle water utilities “smarter”. New and effective tools and technologies are becoming available at an affordable cost and these technologies are steadily changing water infrastructure options. The quality and robustness of sensors are increasing rapidly and their reliability makes the automatic handling of critical processes viable. Online and real-time control means safer and more effective operation. The combination of better sensors and new water treatment technologies is a strong enabler for decentralised and diversified water treatment. Plants can be run with a minimum of personnel attendance. In the future, thousands of sensors in the water utility cycle will handle all the complexity in an effective way. Smart Water Utilities: Complexity Made Simple provides a framework for Smart Water Utilities based on an M-A-D (Measurement-Analysis-Decision). This enables the organisation and implementation of “Smart” in a water utility by providing an overview of supporting technologies and methods. The book presents an introduction to methods and tools, providing a perspective of what can and could be achieved. It provides a toolbox for all water challenges and is essential reading for the Water Utility Manager, Engineer and Director and for Consultants, Designers and Researchers.
Download or read book Water Utility Management written by Awwa and published by . This book was released on 2018 with total page 277 pages. Available in PDF, EPUB and Kindle. Book excerpt: This manual of practice covers public water utility management. It is designed for new or experienced managers, accountants, and supervisors.
Download or read book Financial Management for Water Utilities written by Ann T. Bui and published by American Water Works Association. This book was released on 2012 with total page 600 pages. Available in PDF, EPUB and Kindle. Book excerpt: Substantially reorganized and updated from the 1995 Water Accounting Handbook (ISBN 978-0898677614), this comprehensive financial management tool provides utility management personnel thorough financial management tools for water utility operations. Coverage includes developing projections, budgeting, internal controls, standardized financial methods for benchmarking. This book is intended for both utility management and utility financial personnel and for a reader who has a basic understanding of financial principles. (Replaces (ISBN 978-0898677614)
Download or read book Utility Management written by Office of Water Programs and published by . This book was released on 2004-01-01 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: This manual is designed to train agency managers to use good business practices in managing a water or wastewater utility. It offers detailed information regarding all major responsibilities of a utility manager's key job elements and provides practical guidelines for policies and procedures. The manual explains how to asses the financial strength and stability of a utility, principles of budgeting, and how to fund capital improvements.
Download or read book The Cost of Water Supply and Water Utility Management written by Robert Maurice Clark and published by . This book was released on 1977 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Utility Management for Water and Wastewater Operators written by Frederick Bloetscher and published by Amer Water Works Assn. This book was released on 2011 with total page 480 pages. Available in PDF, EPUB and Kindle. Book excerpt: The book gives you an excellent understanding of the responsibilities and functions of the water or wastewater utility manager. You'll get methods, techniques, step-by-step plans, and more to shorten your learning curve and help you in your new position in water or wastewater utility management. This book introduces water utility management principles and practices to new managers, as well as anyone who wishes to move into utility management. The book explains the organization, management, and function of water and wastewater systems; regulations, operations and governance; capital funding, fees, and rates; and personnel, finance, customer service, planning, and public responsibility. Includes a CD containing the appendixes.
Download or read book A Training Course in Water Utility Management written by American Water Works Association and published by . This book was released on 1959 with total page 204 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Excellence in Action written by William C. Lauer and published by . This book was released on 2001 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This title focuses on recent trends in water utility management, including privatization/competitiveness, leadership, benchmarking, strategic planning, management, staffing and human resources, and finance.
Download or read book The Cost of Water Supply and Water Utility Management written by Robert M. Clark and published by . This book was released on 1977 with total page 180 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Privatization of Water Services in the United States written by National Research Council and published by National Academies Press. This book was released on 2002-08-20 with total page 158 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the quest to reduce costs and improve the efficiency of water and wastewater services, many communities in the United States are exploring the potential advantages of privatization of those services. Unlike other utility services, local governments have generally assumed responsibility for providing water services. Privatization of such services can include the outright sale of system assets, or various forms of public-private partnershipsâ€"from the simple provision of supplies and services, to private design construction and operation of treatment plants and distribution systems. Many factors are contributing to the growing interest in the privatization of water services. Higher operating costs, more stringent federal water quality and waste effluent standards, greater customer demands for quality and reliability, and an aging water delivery and wastewater collection and treatment infrastructure are all challenging municipalities that may be short of funds or technical capabilities. For municipalities with limited capacities to meet these challenges, privatization can be a viable alternative. Privatization of Water Services evaluates the fiscal and policy implications of privatization, scenarios in which privatization works best, and the efficiencies that may be gained by contracting with private water utilities.
Download or read book Water Utility Management written by William Walters Johnson and published by . This book was released on 1984 with total page 801 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Customer Experience Management for Water Utilities written by Peter Prevos and published by IWA Publishing. This book was released on 2017-10-15 with total page 220 pages. Available in PDF, EPUB and Kindle. Book excerpt: Customer Experience Management for Water Utilities presents a practical framework for water utilities to become more focussed on their customers. This framework is founded on Service-Dominant Logic, a contemporary theory of marketing that explains value creation as a process of co-creation between the customer and the service provider. Standard models for marketing do not apply to monopolistic water utilities without modification. The first two chapters develop a marketing mix tailored to water utilities to assist them with providing customer-centric services. The water utility marketing mix includes the value proposition, internal marketing, service quality and customer relationships. he book discusses the four dimensions of the marketing mix. Chapter three presents a template for developing value propositions to assist water utilities in positioning their service. This model is based on the needs and wants of individual customer segments and the type of service. Chapter four discusses internal marketing, activities designed to improve the way utilities add value for customers. This chapter also analyses potential tensions between engineering and science-oriented employees and proposes methods to resolve these tensions. The final chapters describe customer relationships from both a theoretical and practical perspective. The customer experience is a complex phenomenon that is difficult to quantify. The book provides a method to measure the experience of the customer, based on service quality theory and psychometric statistics. Customer Experience Management for Water Utilities is one of the first books that discusses urban water supply from a marketing perspective. This perspective provides a unique insight into an industry which is often dominated by technological concerns. This book is a valuable resource for Water Utility Managers and Regulators, as well as for Marketing Consultants seeking to assist water utilities to become more customer focussed.
