Download or read book Violence and Aggression in the Workplace written by Paul Linsley and published by CRC Press. This book was released on 2018-10-08 with total page 189 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is a practical guide that will support primary care members through the process of change towards PCT status and assist those with PCT status. The contributors present real solutions to the many unique issues faced in this new stage of NHS development. Endorsed by the National Association of Primary Care it is an authoritative guide for the present and for future development. All members of the new primary care organisations and those supporting them will find this handbook to be an enlightening and indispensable guide.
Download or read book Violence at Work written by Duncan Chappell and published by International Labour Organization. This book was released on 2006 with total page 390 pages. Available in PDF, EPUB and Kindle. Book excerpt: Violence at work, ranging from bullying and mobbing, to threats by psychologically unstable co-workers, sexual harassment and homicide, is increasing worldwide and has reached epidemic levels in some countries. This updated and revised edition looks at the full range of aggressive acts, offers new information on their occurrence and identifies occupations and situations at particular risk. It is organised in three sections: understanding violence at work; responding to violence at work; future action.
Download or read book Handbook of Workplace Violence written by E. Kevin Kelloway and published by SAGE Publications. This book was released on 2006-01-24 with total page 705 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the Handbook of Workplace Violence, editors E. Kevin Kelloway, Julian Barling, and Joseph J. Hurrell Jr. bring together the contributions of leading researchers to provide summaries and unique perspectives on current theory, research, and practice relating to workplace violence. This is the most up-to-date resource available providing a comprehensive overview of the current state of knowledge regarding all aspects of workplace violence and aggression. Part I summarizes the leading theoretical perspectives on violence and aggression and provides prevalence estimates for aggression and violence in North American workplaces. Part II focuses on leading experts in the field summarizing what is known about the sources of workplace violence (e.g., partner violence, communal violence, industrial relations violence, public-initiated violence) forms of aggression in the workplace (e.g., emotional abuse, workplace bullying, cyber-aggression) and populations (e.g., occupations, youth) at special risk for workplace violence and aggression. Part III considers the experience of victims as well as individual (e.g., critical incident stress debriefing) and organizational (e.g., selection, training) interventions designed to prevent, or ameliorate the consequences of workplace violence. This is a valuable resource for researchers and practitioners in the fields of Industrial and Organizational Psychology, Human Resources, Health Psychology, Public Health, and Employee Assistance Programs. It is also an excellent textbook for graduate courses in Organizational Behavior, Occupational Health Psychology, and Organizational Psychology.
Download or read book Aggression in the Workplace written by Marc McElhaney and published by AuthorHouse. This book was released on 2004 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Violence in the workplace has risen to "epidemic" proportions according to the Centers of Disease Control. In this volume, Dr. Marc McElhaney, a specialist in workplace violence, presents a comprehensive guide that no manager can do without when having to prepare for these potentially dangerous and often disruptive events. These are situations that often seem to explode in the workplace without warning, when in fact, they have often long incubated outside the manager's awareness. Utilizing a risk management approach that focuses on the process of how these situations evolve, as opposed to an oversimplified presentation of "profiles", will provide the manager with the needed tools to prevent and effectively intervene, to ensure a safe and cost-effective resolution. This book takes a comprehensive view that covers the broad range of aggression control strategies that an organization can utilize, from the fundamental building blocks of a primary prevention program to specific techniques that the manager can use to defuse and stabilize situations that are already threatening to explode. In between, the author presents a step-by-step description of the assessment and intervention process that should occur when and if an organization is faced with a potentially dangerous set of circumstances. Specific high-risk situations, such as employee termination, are discussed in detail, along with strategies that Dr. McElhaney has found to be particularly effective when having to stabilize, control and ultimately ensure a safe and long-lasting conclusion. Utilizing an approach that combines his knowledge and experience from the fields of threat assessment, risk management, conflict resolution and crisis negotiation, the author focuses on an approach that not only addresses the organization's immediate needs, but which also strives for a resolution and management plan that addresses long-term safety concerns.
Download or read book Research and Theory on Workplace Aggression written by Nathan A. Bowling and published by Cambridge University Press. This book was released on 2017-02-15 with total page 599 pages. Available in PDF, EPUB and Kindle. Book excerpt: Workplace aggression is a serious problem for workers and their employers. As such, an improved scientific understanding of workplace aggression has important implications. This volume, which includes chapters written by leading workplace aggression scholars, addresses three primary topics: the measurement, predictors and consequences of workplace aggression; the social context of workplace aggression; and the prevention of workplace aggression. Of note, the book encompasses the various labels used by researchers to refer to workplace aggression, such as 'abusive supervision', 'bullying', 'incivility' and 'interpersonal conflict'. This approach differs from those of previous books on the topic in that it does not focus on a particular type of workplace aggression, but covers an intentionally broad conceptualization of workplace aggression - specifically, it considers aggression from both the aggressors' and the targets' perspectives and includes behaviors enacted by several types of perpetrators, including supervisors, coworkers and customers.
Download or read book Workplace Violence written by Kim Kerr and published by Butterworth-Heinemann. This book was released on 2010-05-21 with total page 345 pages. Available in PDF, EPUB and Kindle. Book excerpt: Workplace violence in all its forms is becoming more prevalent and pervasive every year. Workplace Violence: Planning for Prevention and Response gives a comprehensive account of the problem using a multi-faceted approach to the issues surrounding workplace violence incidents, addressing how the topic affects victims, witnesses, the workforce, family members, and management. A series of chapters helps organizations to form action and response plans to manage incidents both large and small. The focus also includes organizations that are forced to address violent individuals in settings where law enforcement may not be immediately available. Kerr speaks first-hand about complex issues like corporate liability for violent or threatening acts committed by employees, as well as issues of privacy, and he includes chapters written by experts on legal issues, cyberthreats, and anger in the workplace. This book belongs on the desk of every security manager and HR professional, and offers solid advice to all managers regardless of the size of their organization. - Details the problem from all angles to help the reader design a comprehensive strategy for all constituent groups - Provides proven, detailed support for creating policies and procedures, awareness, and response training - Discuses real-life case studies to help readers understand how to apply strategies discussed in the book
Download or read book Guidelines for Preventing Workplace Violence for Health care and Social service Workers written by and published by . This book was released on 2003 with total page 40 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Workplace Violence written by Christina M. Holbrook and published by Routledge. This book was released on 2018-07-03 with total page 135 pages. Available in PDF, EPUB and Kindle. Book excerpt: Workplace Violence: Issues in Threat Management defines what workplace violence is, delves into the myths and realities surrounding the topic and provides readers with the latest statistics, thinking, and strategies in the prevention of workplace violence. The authors, who themselves have implemented successful workplace violence protection programs, guide novice and experienced practitioners alike in the development of their own programs.
Download or read book Violence at Work written by Martin Gill and published by Routledge. This book was released on 2013-01-11 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this book a distinguished international team, composed of both academics and practitioners, identify and address the key issues of workplace violence. Overall this book provides a foundation on which to base ways of better explaining, predicting, understanding and preventing workplace violence.
Download or read book Understanding Workplace Violence written by Michele A. Paludi and published by Praeger. This book was released on 2006-10-30 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: By any measure, workplace violence is increasing in frequency and intensity. A recent report estimates its cost at over $120 billion. Meanwhile, experts agree that risk factors, including psychological, behavioral, and situational stressors, are increasing in the context of today's volatile business environment. This timely book integrates insights from the fields of management and social psychology to identify the sources of workplace violence and offer readers practical strategies for preventing it, protecting themselves and their employees from it, and reacting swiftly and effectively when it happens. Featuring case examples, interviews, practical recommendations, and resources for additional information, the authors debunk common myths and misconceptions about workplace violence, its perpetrators, and its victims, and consider the link between domestic and workplace violence—in particular, its implications for women and minorities. The result is an essential guide for anyone, including managers and employees, human resource professionals and counselors, psychologists and other advocates, affected by the impact of workplace violence and seeking solutions. The statistics are alarming. Homicide is the most frequent manner in which female employees are fatally injured at work; it is the number two cause for men. According to a recent study cited by the Society for Human Resource Management, incidents of workplace violence have increased steadily over the past sixteen years; 58 percent of participating companies reported that disgruntled employees have threatened senior managers in the past year, 17 percent said employees had intentionally and maliciously downloaded computer viruses, and 10 percent said they were victims of product tampering. Meanwhile, the costs linked to workplace violence have been estimated at over $120 billion. Experts agree that risk factors for workplace violence include psychological, behavioral, and situational stressors—and today's volatile business environment increases their intensity. This timely book integrates insights from the fields of management and social psychology to identify the sources of workplace violence and offer readers practical strategies for preventing it, protecting themselves and their employees from it, and reacting swiftly and effectively when it happens. Featuring case examples, interviews, practical recommendations, and resources for additional information, the authors debunk common myths and misconceptions about workplace violence, its perpetrators, and its victims, and consider the link between domestic and workplace violence—in particular, its implications for women and minorities. The result is an essential guide for anyone, including managers and employees, human resource professionals and counselors, psychologists and other advocates, who is affected by the impact of workplace violence and is seeking solutions.
Download or read book Preventing Violence and Harassment in the Workplace written by Vittorio Di Martino and published by . This book was released on 2003 with total page 120 pages. Available in PDF, EPUB and Kindle. Book excerpt: "The report looks at the different forms and patterns of violence and harassment in the workplace, describing legal and other initiatives taken in various countries to combat the problem. It presents evidence showing the adverse effects of this problem on individuals, organisations and society, and assesses the potential financial costs at these levels. Factors that may contribute to and even cause violence and harassment are reviewed, while several examples of good practice that have successfully prevented or managed the problem are presented"--Publisher.
Download or read book Surviving Aggressive People written by Shawn T. Smith and published by Sentient Publications. This book was released on 2003 with total page 245 pages. Available in PDF, EPUB and Kindle. Book excerpt: Offers realistic violence prevention techniques to human resource personnel, front line workers who regularly deal with the public, and anyone who wants to learn practical methods to prevent aggression in schools, on the streets, and in other public places.
Download or read book The Cambridge Handbook of Violent Behavior and Aggression written by Daniel J. Flannery and published by Cambridge University Press. This book was released on 2007-09-03 with total page 1445 pages. Available in PDF, EPUB and Kindle. Book excerpt: From a team of leading experts comes a comprehensive, multidisciplinary examination of the most current research including the complex issue of violence and violent behavior. The handbook examines a range of theoretical, policy, and research issues and provides a comprehensive overview of aggressive and violent behavior. The breadth of coverage is impressive, ranging from research on biological factors related to violence and behavior-genetics to research on terrrorism and the impact of violence in different cultures. The authors examine violence from international cross-cultural perspectives, with chapters that examine both quantitative and qualitative research. They also look at violence at multiple levels: individual, family, neighborhood, cultural, and across multiple perspectives and systems, including treatment, justice, education, and public health.
Download or read book Research Companion to the Dysfunctional Workplace written by Janice Langan-Fox and published by Edward Elgar Publishing. This book was released on 2007 with total page 495 pages. Available in PDF, EPUB and Kindle. Book excerpt: A work exposing and exploring the phenomena of the dysfunctional workplace is long overdue. This fascinating book does just that, uncovering the subversiveness, counter-productive behaviour and unspoken issues that managers struggle with on a daily basis. This Companion not only explores organizational dysfunction as it concerns individuals, it also examines broader issues of dysfunction and its effects with regards teams, managers and organizational systems. Lively discussion encompasses the symptoms of distress, illness, absenteeism, and inefficiency that point towards behavioural disorders and system-wide malfunction. From personality disorders to wars over territory , the book chronicles and reveals the true nature of often hidden workplace problems including bullying, unethical behaviour, loss of trust, organizational deviance, cowardice, workaholism, negative humour and emotions, personality disorders, mismanagement, and malfunctioning performance and selection systems. So what can be done? Practical solutions to these dysfunctional phenomena are presented by international experts from a range of disciplinary backgrounds including management, psychology and economics. This fascinating, highly original book will be of enormous interest to students, researchers, academics and practitioners across all sectors of business and management, human resource management in particular.
Download or read book Overcoming Mobbing written by Maureen Duffy and published by Oxford University Press. This book was released on 2014 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: Overcoming Mobbing is an informative, comprehensive guidebook written for the victims of mobbing and their families who often can't make sense of the experience or mobilize resources for recovery.
Download or read book Misbehaviour and Dysfunctional Attitudes in Organizations written by A. Sagie and published by Springer. This book was released on 2003-09-12 with total page 292 pages. Available in PDF, EPUB and Kindle. Book excerpt: Misbehaviour in organizations can be difficult for management to detect and correct, and as a consequence, the cost to organizations can be high. This book presents useful theories and empirical evidence that help to describe, explain, predict and control both attitudinal and behavioural problems in an organizational setting. The book analyzes the current research, examines the causes of different types of misbehaviour, and makes suggestions for remedies and managerial practices that can help to reduce its occurrence and impact.
Download or read book Managing Aggression written by Ray Braithwaite and published by Routledge. This book was released on 2002-06-01 with total page 212 pages. Available in PDF, EPUB and Kindle. Book excerpt: How to manage and respond to escalating violence towards staff working in the human services is a pressing professional problem. This workbook: empowers individuals by providing a range of useful useful skills that can help in managing aggression enables staff placed in difficult or dangerous situations by their employers to address the issue effectively clarifies the responsibilities of the manager in ensuring staff are safeguarded builds confidence in staff and their managers by offering workable solutions to reducing levels of aggression in the workplace. Highlighting examples of good and bad practice, Managing Aggression is a book for anyone who has ever faced, or is likely to face, aggression at work.
