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Book A Multidisciplinary Approach to Service Encounters

Download or read book A Multidisciplinary Approach to Service Encounters written by María de la O Hernández-López and published by BRILL. This book was released on 2015-05-19 with total page 267 pages. Available in PDF, EPUB and Kindle. Book excerpt: In A Multidisciplinary Approach to Service Encounters, María de la O Hernández-López and Lucía Fernández-Amaya have joined marketing researchers and linguists to provide the tools to understand consumers’ communication in different professional settings. Service encounters have been widely studied due to the fact that the communicative exchange between the customer and the server is essential for the success of the service encounter itself. In this volume, the role of language, linguistics and communication is examined in an area of research that has traditionally been related to business and marketing. This is achieved through the presentation of works from a variety of perspectives that may help to advance in this particular context and also contribute to improving communication in service encounters.

Book Polemical Encounters

    Book Details:
  • Author : Mercedes García-Arenal
  • Publisher : Penn State Press
  • Release : 2018-12-17
  • ISBN : 0271082992
  • Pages : 441 pages

Download or read book Polemical Encounters written by Mercedes García-Arenal and published by Penn State Press. This book was released on 2018-12-17 with total page 441 pages. Available in PDF, EPUB and Kindle. Book excerpt: This collection takes a new approach to understanding religious plurality in the Iberian Peninsula and its Mediterranean and northern European contexts. Focusing on polemics—works that attack or refute the beliefs of religious Others—this volume aims to challenge the problematic characterization of Iberian Jews, Muslims, and Christians as homogeneous groups. From the high Middle Ages to the end of the seventeenth century, Christian efforts to convert groups of Jews and Muslims, Muslim efforts to convert Christians and Jews, and the defensive efforts of these communities to keep their members within the faiths led to the production of numerous polemics. This volume brings together a wide variety of case studies that expose how the current historiographical focus on the three religious communities as allegedly homogeneous groups obscures the diversity within the Christian, Jewish, and Muslim communities as well as the growing ranks of skeptics and outright unbelievers. Featuring contributions from a range of academic disciplines, this paradigm-shifting book sheds new light on the cultural and intellectual dynamics of the conflicts that marked relations among these religious communities in the Iberian Peninsula and beyond. In addition to the editors, the contributors are Antoni Biosca i Bas, Thomas E. Burman, Mònica Colominas Aparicio, John Dagenais, Óscar de la Cruz, Borja Franco Llopis, Linda G. Jones, Daniel J. Lasker, Davide Scotto, Teresa Soto, Ryan Szpiech, Pieter Sjoerd van Koningsveld, and Carsten Wilke.

Book Cinematic Encounters 2

Download or read book Cinematic Encounters 2 written by Jonathan Rosenbaum and published by University of Illinois Press. This book was released on 2019-05-30 with total page 439 pages. Available in PDF, EPUB and Kindle. Book excerpt: Eschewing the idea of film reviewer-as-solitary-expert, Jonathan Rosenbaum continues to advance his belief that a critic's ideal role is to mediate and facilitate our public discussion of cinema. Portraits and Polemics presents debate as an important form of cinematic encounter whether one argues with filmmakers themselves, on behalf of their work, or with one's self. Rosenbaum takes on filmmakers like Chantal Akerman, Richard Linklater, Manoel De Oliveira, Mark Rappaport, Elaine May, and Béla Tarr. He also engages, implicitly and explicitly, with other writers, arguing with Pauline Kael—and Wikipedia—over Jacques Demy, with the Hollywood Reporter and Variety reviewers of Jarmusch’s The Limits of Control, with David Thomson about James L. Brooks, and with many American and English film critics about misrepresented figures from Jerry Lewis to Yasujiro Ozu to Orson Welles. Throughout, Rosenbaum mines insights, pursues pet notions, and invites readers to join the fray.

Book Encounter between Enemies  Captivity and Ransom in the Latin Kingdom of Jerusalem

Download or read book Encounter between Enemies Captivity and Ransom in the Latin Kingdom of Jerusalem written by Yvonne Friedman and published by BRILL. This book was released on 2021-10-25 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: This fascinating study examines the customs, legal codes, and socioeconomic mechanisms that evolved from the initial Christian-Muslim encounter on Crusader battlefields. It pinpoints changes in European mentality, and conduct of war, tracing acculturation processes in Frankish society in the Levant. These changes emerged from the need to redeem captives, making payment of ransom to the infidel conceivable and acceptable. The book pays special attention to the story of the vanquished, to the situation of women, to the behavior of the Military Orders toward captives, and to the image of the captive in Crusader literature, in the context of making war and peace.

Book Unmarriages

    Book Details:
  • Author : Ruth Mazo Karras
  • Publisher : University of Pennsylvania Press
  • Release : 2012-03-19
  • ISBN : 081220641X
  • Pages : 293 pages

Download or read book Unmarriages written by Ruth Mazo Karras and published by University of Pennsylvania Press. This book was released on 2012-03-19 with total page 293 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Middle Ages are often viewed as a repository of tradition, yet what we think of as traditional marriage was far from the only available alternative to the single state in medieval Europe. Many people lived together in long-term, quasimarital heterosexual relationships, unable to marry if one was in holy orders or if the partners were of different religions. Social norms militated against the marriage of master to slave or between individuals of very different classes, or when the couple was so poor that they could not establish an independent household. Such unions, where the protections that medieval law furnished to wives (and their children) were absent, were fraught with danger for women in particular, but they also provided a degree of flexibility and demonstrate the adaptability of social customs in the face of slowly changing religious doctrine. Unmarriages draws on a wide range of sources from across Europe and the entire medieval millennium in order to investigate structures and relations that medieval authors and record keepers did not address directly, either in order to minimize them or because they were so common as not to be worth mentioning. Ruth Mazo Karras pays particular attention to the ways women and men experienced forms of opposite-sex union differently and to the implications for power relations between the genders. She treats legal and theological discussions that applied to all of Europe and presents a vivid series of case studies of how unions operated in specific circumstances to illustrate concretely what we can conclude, how far we can speculate, and what we can never know.

Book The Cambridge World History of Slavery  Volume 2  AD 500 AD 1420

Download or read book The Cambridge World History of Slavery Volume 2 AD 500 AD 1420 written by David Eltis and published by . This book was released on 2021-08-12 with total page 603 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this volume, leading scholars provide essay-length coverage of slavery in a wide variety of medieval contexts around the globe.

Book Texts from the Middle

    Book Details:
  • Author : Thomas E Burman
  • Publisher : Univ of California Press
  • Release : 2022-08-23
  • ISBN : 0520969014
  • Pages : 290 pages

Download or read book Texts from the Middle written by Thomas E Burman and published by Univ of California Press. This book was released on 2022-08-23 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: Texts from the Middle is a companion primary source reader to the textbook The Sea in the Middle. It can be used alone or in conjunction with the textbook, providing an original history of the Middle Ages that places the Mediterranean at the geographical center of the study of the period from 650 to 1650. Building on the textbook’s unique approach, these sources center on the Mediterranean and emphasize the role played by peoples and cultures of Africa, Asia, and Europe in an age when Christians, Muslims, and Jews of various denominations engaged with each other in both conflict and collaboration. The supplementary reader mirrors the main text’s fifteen-chapter structure, providing six sources per chapter. The two texts pair together to provide a framework and materials that guide students through this complex but essential history—one that will appeal to the diverse student bodies of today.

Book Cultural Encounters

    Book Details:
  • Author : Mary Elizabeth Perry
  • Publisher : Univ of California Press
  • Release : 2024-07-26
  • ISBN : 0520377419
  • Pages : 309 pages

Download or read book Cultural Encounters written by Mary Elizabeth Perry and published by Univ of California Press. This book was released on 2024-07-26 with total page 309 pages. Available in PDF, EPUB and Kindle. Book excerpt: More than just an expression of religious authority or an instrument of social control, the Inquisition was an arena where cultures met and clashed on both shores of the Atlantic. This pioneering volume examines how cultural identities were maintained despite oppression. Persecuted groups were able to survive the Inquisition by means of diverse strategies—whether Christianized Jews in Spain preserving their experiences in literature, or native American folk healers practicing medical care. These investigations of social resistance and cultural persistence will reinforce the cultural significance of the Inquisition. Contributors: Jaime Contreras, Anne J. Cruz, Jesús M. De Bujanda, Richard E. Greenleaf, Stephen Haliczer, Stanley M. Hordes, Richard L. Kagan, J. Jorge Klor de Alva, Moshe Lazar, Angus I. K. MacKay, Geraldine McKendrick, Roberto Moreno de los Arcos, Mary Elizabeth Perry, Noemí Quezada, María Helena Sanchez Ortega, Joseph H. Silverman This title is part of UC Press's Voices Revived program, which commemorates University of California Press’s mission to seek out and cultivate the brightest minds and give them voice, reach, and impact. Drawing on a backlist dating to 1893, Voices Revived makes high-quality, peer-reviewed scholarship accessible once again using print-on-demand technology. This title was originally published in 1995.

Book The Cambridge World History of Slavery  Volume 2  AD 500   AD 1420

Download or read book The Cambridge World History of Slavery Volume 2 AD 500 AD 1420 written by Craig Perry and published by Cambridge University Press. This book was released on 2021-08-12 with total page 603 pages. Available in PDF, EPUB and Kindle. Book excerpt: Medieval slavery has received little attention relative to slavery in ancient Greece and Rome and in the early modern Atlantic world. This imbalance in the scholarship has led many to assume that slavery was of minor importance in the Middle Ages. In fact, the practice of slavery continued unabated across the globe throughout the medieval millennium. This volume – the final volume in The Cambridge World History of Slavery – covers the period between the fall of Rome and the rise of the transatlantic plantation complexes by assembling twenty-three original essays, written by scholars acknowledged as leaders in their respective fields. The volume demonstrates the continual and central presence of slavery in societies worldwide between 500 CE and 1420 CE. The essays analyze key concepts in the history of slavery, including gender, trade, empire, state formation and diplomacy, labor, childhood, social status and mobility, cultural attitudes, spectrums of dependency and coercion, and life histories of enslaved people.

Book A History of the Inquisition of Spain  Vol  2

Download or read book A History of the Inquisition of Spain Vol 2 written by Henry Charles Lea and published by . This book was released on 2020-08-04 with total page 458 pages. Available in PDF, EPUB and Kindle. Book excerpt: Reproduction of the original: A History of the Inquisition of Spain; vol. 2, by Henry Charles Lea

Book Muslims of Medieval Latin Christendom  c 1050   1614

Download or read book Muslims of Medieval Latin Christendom c 1050 1614 written by Brian A. Catlos and published by Cambridge University Press. This book was released on 2014-03-20 with total page 649 pages. Available in PDF, EPUB and Kindle. Book excerpt: An innovative study which explores how the presence of Muslim communities transformed Europe and stimulated Christian society to define itself.

Book Bayesian Statistics 9

    Book Details:
  • Author : José M. Bernardo
  • Publisher : Oxford University Press
  • Release : 2011-10-06
  • ISBN : 0199694583
  • Pages : 717 pages

Download or read book Bayesian Statistics 9 written by José M. Bernardo and published by Oxford University Press. This book was released on 2011-10-06 with total page 717 pages. Available in PDF, EPUB and Kindle. Book excerpt: Bayesian statistics is a dynamic and fast-growing area of statistical research and the Valencia International Meetings provide the main forum for discussion. These resulting proceedings form an up-to-date collection of research.

Book Archaeological Encounters

Download or read book Archaeological Encounters written by Margarita Díaz-Andreu and published by Cambridge Scholars Publishing. This book was released on 2012-11-13 with total page 490 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book examines the relationship between British and Spanish archaeology in the light of international geographies of knowledge. It looks at the practical aspects of the personal relationships established between British and Spanish prehistoric archaeologists from the 1920s to the 1970s. Part I of the book sets the scene. It provides some contextual information on the main events in the archaeology of both countries in the period under study. It also introduces Professor Luis Pericot, the archaeologist whose archive serves as the basis for much of what is discussed throughout the following chapters. In Part II of the book an analysis of the correspondence held in the Pericot Archive (the Fons Pericot in the Biblioteca de Catalunya) is undertaken. The examination of the letters exchanged between Spanish and British prehistorians in general, and in particular between Luis Pericot and about a dozen major British scholars of his time, allows the reconstruction of the nature of the relationships formed between them. The analysis has been divided into three chapters, corresponding to the three main towns where his correspondents lived for most of their academic careers: London, Cambridge and Oxford. In Part III of the book the information obtained from the correspondence is then complemented and re-examined, considering three main aspects: the production, transmission and reception of knowledge. This analysis puts together aspects discussed in Part I of the book with the data gathered from the letters in Part II, as well as other information provided by publications including translations and reviews. First of all an assessment is made as to whether the geographical context affected the way knowledge of prehistoric archaeology was produced. Secondly, the mechanisms and networks that allowed the international transmission of both ideas and practices linked to prehistoric archaeology are assessed. A third aspect looked into is the reception of knowledge, linking this with issues such as academic prestige and authority.

Book The London Gazette

Download or read book The London Gazette written by Great Britain and published by . This book was released on 1846 with total page 1310 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Book Jews in the Notarial Culture

Download or read book Jews in the Notarial Culture written by Robert I. Burns S. J. and published by Univ of California Press. This book was released on 2023-04-28 with total page 278 pages. Available in PDF, EPUB and Kindle. Book excerpt: This title is part of UC Press's Voices Revived program, which commemorates University of California Press’s mission to seek out and cultivate the brightest minds and give them voice, reach, and impact. Drawing on a backlist dating to 1893, Voices Revived makes high-quality, peer-reviewed scholarship accessible once again using print-on-demand technology. This title was originally published in 1996.

Book Focus On  100 Most Popular Expatriate Footballers in Spain

Download or read book Focus On 100 Most Popular Expatriate Footballers in Spain written by Wikipedia contributors and published by e-artnow sro. This book was released on with total page 1462 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Book California Fruit Grower  San Francisco  Calif

Download or read book California Fruit Grower San Francisco Calif written by and published by . This book was released on 1907 with total page 934 pages. Available in PDF, EPUB and Kindle. Book excerpt: