Download or read book Using Metrics to Measure Contractor Performance written by R. Marshall Englebeck and published by . This book was released on 2004 with total page 22 pages. Available in PDF, EPUB and Kindle. Book excerpt: This Project examines the use of metrics as a means to measure contractor performance. It is also designed to supplement the research being done on the "Characteristics of Good Metrics for Performance Based Logistics (PBL)" by Professors Ken Doerr and Ira Lewis along with Admiral Eaton.
Download or read book Using Metrics to Manage Contractor Performance written by R. Marshall Engelbeck and published by . This book was released on 2004 with total page 36 pages. Available in PDF, EPUB and Kindle. Book excerpt: Acquisition transformation has brought numerous changes to the way the Department of Defense (DoD) purchases goods and services, as well as to the way it manages the contractor?s performance after contract award. One of the most significant changes has been the emphasis on the use of commercial goods and services coupled with the use of performance-based contracts to satisfy mission-critical needs. As the performance of contractors has become more critical to the mission, there has been a significant reduction in the number of acquisition personnel available to perform what traditionally has been referred to as contract administration tasks. In addition, with the increase in the amount of services contracts, there has been a change in the skills needed to manage contracts after award. Contract administration is currently undergoing a paradigm shift because of changes to what the DoD buys and to how purchases are being made. The move to minimize the importance of detailed specifications and to rely on commercial processes requires more management than administrative skills. The bottom line is that new methods and skills must be explored and developed to more effectively perform what traditionally has been referred to as?contract administration.? This study, which addresses contracts at the micro level, concludes the Government Performance and Results Act (GPRA) of 1993 represents a viable framework by which contracts should be structured, as well as managed. The Act requires managers in the Executive Branch to develop strategic plans and use performance indicators to measure output and to evaluate the outcome of the contract, as well as the contractor?s performance. The study also recommends Kaplan and Norton's Balanced Scorecard method of performance measurement, together with Contractor Performance Information (Past Performance Reporting) requirements, can be adapted to the management of contracts. Past Performance reporting and tracking requirements define?in general terms?the buyer?s perspective of what is expected from the contractor. The Balanced Scorecard methodology enables managers to then identify the critical success factors and critical measures for each expatiation. Both parties will benefit by jointly managing these indicators concurrently throughout the life of the contract, rather than reacting to after-the-fact reporting. The goal of such requirements is to add joint accountability for results to the buyer-seller relationship.
Download or read book Measuring Performance and Benchmarking Project Management at the Department of Energy written by National Research Council and published by National Academies Press. This book was released on 2005-08-01 with total page 52 pages. Available in PDF, EPUB and Kindle. Book excerpt: In 1997, Congress, in the conference report, H.R. 105-271, to the FY1998 Energy and Water Development Appropriation Bill, directed the National Research Council (NRC) to carry out a series of assessments of project management at the Department of Energy (DOE). The final report in that series noted that DOE lacked an objective set of measures for assessing project management quality. The department set up a committee to develop performance measures and benchmarking procedures and asked the NRC for assistance in this effort. This report presents information and guidance for use as a first step toward development of a viable methodology to suit DOE's needs. It provides a number of possible performance measures, an analysis of the benchmarking process, and a description ways to implement the measures and benchmarking process.
Download or read book Actionable Performance Measurement written by Marvin T. Howell and published by Quality Press. This book was released on 2005-06-30 with total page 297 pages. Available in PDF, EPUB and Kindle. Book excerpt: Measurement is absolutely essential for any organization or company, functional area, department, business unit, project, or individual. Companies must know how their processes are performing, how well they are meeting customers’ needs, how targeted improvements are being achieved, and how management is doing. Accurate performance measures tell companies where they are, and to take action if they are not on track or if performance does not meet expectations.Actionable Performance Measurement presents many different methods to help readers develop metrics and performance measures. To aid in corporate measures development and strategic, tactical and/or business planning, a quick and effective method of identifying specific key results areas is outlined and explained. Both customer and employee focuses are presented: how to measure each, and how to develop good surveys. In addition, Howell explains several methods for setting realistic-but-stretch targets, as well as a technique for measuring “apples and oranges.”Readers will be able to measure employee and customer satisfaction, and be prepared to capably lead or be a member of a corporate or business unit measurement team to assess existing performance indicators effectiveness.Included is a student workbook to be used as a teaching tool in conjunction with the books.
Download or read book Benchmarking in Construction written by Steven McCabe and published by John Wiley & Sons. This book was released on 2008-04-30 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the first post-Egan book to look at benchmarking and KPIs (key performance indicators) in the construction industry. Benchmarking is one of the key management techniques the construction industry now needs to adopt if it is to meet challenging new efficiency and productivity targets as well as clients' demands for best value. Contracts are increasingly being awarded only to contractors who can demonstrate the lean construction practices that come with benchmarking. This authoritative and accessible book: * clarifies the thinking behind benchmarking and why firms must now adopt it *shows how to set up effective benchmarking *explains the theoretical background and offers clear, practical guidance *demonstrates best practice though reference to case studies. There are nine case studies describing the use of KPIs and the application of the EFQM excellence model - including contributions from Morrison and John Mowlem The author Steve McCabe is senior lecturer in the School of Property and Construction at the University of Central England in Birmingham. He has conducted extensive research in quality improvement techniques and benchmarking and has wide experience in industry with a number of contractors and within the local authority sector.
Download or read book Becoming a Contract Controller written by Ron Rael and published by John Wiley & Sons. This book was released on 2017-05-15 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: Opportunities for part-time or contract controllers and financial executives have grown exponentially in recent years. If you’ve ever considered following this fast-growing trend and striking out on your own, then this is the book for you. Author Ron Rael, who has years of experience as a contract controller himself, shows you how to navigate the unique questions, problems, and opportunities of this consulting niche. After reading this book you will be able to Apply the special skills required of the part-time and contract controller. Understand the role the contract controller plays. Weigh the positives and negatives of being a part-time and contract controller. Know how to be a very effective contract controller. Discuss issues related to the elusive contract executive position. Develop a Position Description for a contract financial executive. Generate ideas on how to market yourself as a part-time or contract controller. Design a tailored action plan for your specific needs. List your own ideas and contributions. Put this information to good use in your own career.
Download or read book Today s Logistics written by and published by DIANE Publishing. This book was released on with total page 162 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Project Management Metrics KPIs and Dashboards written by Harold Kerzner and published by John Wiley & Sons. This book was released on 2011-07-15 with total page 387 pages. Available in PDF, EPUB and Kindle. Book excerpt: Essential strategies from Harold Kerzner on measuring project management performance The maze-like path of today's projects reflects a business environment that's growing in complexity. Factors influencing projects, such as new advancements in computer technology, an unpredictable economy, and the increase in stakeholder involvement make metrics and key performance indicators (KPI) for project management an important focus. Such measures are commonly used to help an organization define and evaluate how successful it is, typically, in terms of making progress towards its long-term organizational goals. Project Management Metrics, KPIs, and Dashboards helps functional managers gain a thorough understanding of what metrics are and how they can be best implemented to gain traction in a fast-paced and diverse working atmosphere. With content aligned with PMI's PMBOK® Guide, this book offers extensive coverage on KPIs and how they may be monitored, using techniques such as business dashboards to assist in prescribing meaningful business strategies. After reading this book, functional managers will bolster their awareness of what good metrics management really entails—and be armed with the knowledge to measure performance more effectively. This book begins with basic KPI principles, helping functional managers deal with such key issues as: Successfully integrating KPIs and metrics into managing a project within a business strategy Important business dashboard techniques used in monitoring performance What is really important to different stakeholders in a project Managing resistance to change Next the book explores the key questions to ask before implementing a dashboard or reporting system. Some of these questions include: What are your needs? What is involved in integration? What's involved in operations and maintenance? What does the system cost? How long will the system last? Throughout the book, helpful illustrations clarify complex concepts and processes. These illustrations are also available as PowerPoint slides for course and seminar presentations.
Download or read book 21st Century Manufacturing written by Committee on 21st Century Manufacturing: The Role of the Manufacturing Extension Partnership Program of the National Institute of Standards and Technology and published by National Academies Press. This book was released on 2013-10-11 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Manufacturing Extension Partnership (MEP) - a program of the U.S. Department of Commerce's National Institute of Standards and Technology - has sought for more than two decades to strengthen American manufacturing. It is a national network of affiliated manufacturing extension centers and field offices located throughout all fifty states and Puerto Rico. Funding for MEP Centers comes from a combination of federal, state, local and private resources. Centers work directly with manufacturing firms in their state or sub-state region. MEP Centers provide expertise, services and assistance directed toward improving growth, supply chain positioning, leveraging emerging technologies, improving manufacturing processes, work force training, and the application and implementation of information in client companies through direct assistance provided by Center staff and from partner organizations and third party consultants. 21st Century Manufacturing seeks to generate a better understanding of the operation, achievements, and challenges of the MEP program in its mission to support, strengthen, and grow U.S. manufacturing. This report identifies and reviews similar national programs from abroad in order to draw on foreign practices, funding levels, and accomplishments as a point of reference and discusses current needs and initiatives in light of the global focus on advanced manufacturing,
Download or read book Performance Metrics written by Duke Okes and published by Quality Press. This book was released on 2013-01-21 with total page 99 pages. Available in PDF, EPUB and Kindle. Book excerpt: Which performance measures should you use? The obvious answer is that it depends on what you want to achieve, which someone else should never define for you. After all, it is your organization, your department, or your process. But once you are clear about what you want to accomplish, how do you sort through a variety of possible metrics and decide which are best? Then, given the list of metrics you believe are useful or necessary, how do you define them in more detail to ensure that the right data are gathered at the appropriate frequency and that the resulting information gets to the right people so that they can make proper decisions? This book provides a clarifying perspective for those who know that metrics need to be developed but are unsure as to the steps to follow in developing and deploying them. It focuses on making sure that the metrics selected will guide people and processes in the direction the organization wants to go, and allow continual evaluation of success. Every highly effective organization is unique in some strategic way, and the metrics used should reflect these differences. Studying high performers can be useful from a learning standpoint, but simply adopting what someone else is doing is likely to take you off your track and put you on theirs. The concepts in this book will put you on the correct track and give you the tools to stay on it.
Download or read book Measuring Performance written by Bob Frost and published by . This book was released on 2000 with total page 96 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book The ROI of Human Capital written by Jac FITZ-ENZ and published by AMACOM Div American Mgmt Assn. This book was released on 2009-02-23 with total page 338 pages. Available in PDF, EPUB and Kindle. Book excerpt: The lifeblood of any business enterprise is its people. Yet it wasn’t until the publication of the groundbreaking book The ROI of Human Capital that there was a reliable way to quantify the contributions of people to corporate profit. Completely updated with new metrics, the book shows executives and HR professionals how to gauge human costs and productivity at three critical levels: organizational (contributions to corporate goals) • functional (impact on process improvement) • human resources management (value added by five basic HR department activities) The second edition contains new material on topics including corporate outsourcing, developments in behavioral science, and advances in trending and forecasting that have dramatically changed the way organizations measure the bottom line effect of employee performance. Utterly up-to-date, this is the go-to resource for organizations performing the essential task of measuring the value of their people.
Download or read book Practical Performance Measurement written by Stacey Barr and published by . This book was released on 2014 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book The Executive s Guide to Information Technology written by John Baschab and published by John Wiley & Sons. This book was released on 2003-04-04 with total page 520 pages. Available in PDF, EPUB and Kindle. Book excerpt: Table of contents
Download or read book Waste written by Trevor Letcher and published by Academic Press. This book was released on 2011-01-20 with total page 601 pages. Available in PDF, EPUB and Kindle. Book excerpt: Waste: A Handbook for Management gives the broadest, most complete coverage of waste in our society. The book examines a wide range of waste streams, including: Household waste (compostable material, paper, glass, textiles, household chemicals, plastic, water, and e-waste) Industrial waste (metals, building materials, tires, medical, batteries, hazardous mining, and nuclear) Societal waste (ocean, military, and space) The future of landfills and incinerators Covering all the issues related to waste in one volume helps lead to comparisons, synergistic solutions, and a more informed society. In addition, the book offers the best ways of managing waste problems through recycling, incineration, landfill and other processes. Co-author Daniel Vallero interviewed on NBC's Today show for a segment on recycling Scientific and non-biased overviews will assist scientists, technicians, engineers, and government leaders Covers all main types of waste, including household, industrial, and societal Strong focus on management and recycling provides solutions
Download or read book Performance Evaluation Metrics for Information Systems Development written by Rajiv D Banker and published by Legare Street Press. This book was released on 2023-07-18 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this groundbreaking book, Chris F. Kemerer and Rajiv D. Banker present a new approach to performance evaluation metrics for information systems development. Drawing on cutting-edge research from the Sloan School of Management, this book provides invaluable insights into how organizations can measure and optimize the performance of their information systems. This work has been selected by scholars as being culturally important, and is part of the knowledge base of civilization as we know it. This work is in the "public domain in the United States of America, and possibly other nations. Within the United States, you may freely copy and distribute this work, as no entity (individual or corporate) has a copyright on the body of the work. Scholars believe, and we concur, that this work is important enough to be preserved, reproduced, and made generally available to the public. We appreciate your support of the preservation process, and thank you for being an important part of keeping this knowledge alive and relevant.
Download or read book NASA Systems Engineering Handbook written by Stephen J. Kapurch and published by DIANE Publishing. This book was released on 2010-11 with total page 360 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides general guidance and information on systems engineering that will be useful to the NASA community. It provides a generic description of Systems Engineering (SE) as it should be applied throughout NASA. The handbook will increase awareness and consistency across the Agency and advance the practice of SE. This handbook provides perspectives relevant to NASA and data particular to NASA. Covers general concepts and generic descriptions of processes, tools, and techniques. It provides information on systems engineering best practices and pitfalls to avoid. Describes systems engineering as it should be applied to the development and implementation of large and small NASA programs and projects. Charts and tables.
