Download or read book Using Metrics to Manage Contractor Performance written by R. Marshall Engelbeck and published by . This book was released on 2004 with total page 36 pages. Available in PDF, EPUB and Kindle. Book excerpt: Acquisition transformation has brought numerous changes to the way the Department of Defense (DoD) purchases goods and services, as well as to the way it manages the contractor?s performance after contract award. One of the most significant changes has been the emphasis on the use of commercial goods and services coupled with the use of performance-based contracts to satisfy mission-critical needs. As the performance of contractors has become more critical to the mission, there has been a significant reduction in the number of acquisition personnel available to perform what traditionally has been referred to as contract administration tasks. In addition, with the increase in the amount of services contracts, there has been a change in the skills needed to manage contracts after award. Contract administration is currently undergoing a paradigm shift because of changes to what the DoD buys and to how purchases are being made. The move to minimize the importance of detailed specifications and to rely on commercial processes requires more management than administrative skills. The bottom line is that new methods and skills must be explored and developed to more effectively perform what traditionally has been referred to as?contract administration.? This study, which addresses contracts at the micro level, concludes the Government Performance and Results Act (GPRA) of 1993 represents a viable framework by which contracts should be structured, as well as managed. The Act requires managers in the Executive Branch to develop strategic plans and use performance indicators to measure output and to evaluate the outcome of the contract, as well as the contractor?s performance. The study also recommends Kaplan and Norton's Balanced Scorecard method of performance measurement, together with Contractor Performance Information (Past Performance Reporting) requirements, can be adapted to the management of contracts. Past Performance reporting and tracking requirements define?in general terms?the buyer?s perspective of what is expected from the contractor. The Balanced Scorecard methodology enables managers to then identify the critical success factors and critical measures for each expatiation. Both parties will benefit by jointly managing these indicators concurrently throughout the life of the contract, rather than reacting to after-the-fact reporting. The goal of such requirements is to add joint accountability for results to the buyer-seller relationship.
Download or read book Using Metrics to Measure Contractor Performance written by R. Marshall Englebeck and published by . This book was released on 2004 with total page 22 pages. Available in PDF, EPUB and Kindle. Book excerpt: This Project examines the use of metrics as a means to measure contractor performance. It is also designed to supplement the research being done on the "Characteristics of Good Metrics for Performance Based Logistics (PBL)" by Professors Ken Doerr and Ira Lewis along with Admiral Eaton.
Download or read book Measuring Performance and Benchmarking Project Management at the Department of Energy written by National Research Council and published by National Academies Press. This book was released on 2005-08-01 with total page 52 pages. Available in PDF, EPUB and Kindle. Book excerpt: In 1997, Congress, in the conference report, H.R. 105-271, to the FY1998 Energy and Water Development Appropriation Bill, directed the National Research Council (NRC) to carry out a series of assessments of project management at the Department of Energy (DOE). The final report in that series noted that DOE lacked an objective set of measures for assessing project management quality. The department set up a committee to develop performance measures and benchmarking procedures and asked the NRC for assistance in this effort. This report presents information and guidance for use as a first step toward development of a viable methodology to suit DOE's needs. It provides a number of possible performance measures, an analysis of the benchmarking process, and a description ways to implement the measures and benchmarking process.
Download or read book Financial management DOD s metrics program provides focus for improving performance written by and published by DIANE Publishing. This book was released on with total page 42 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Project Management Metrics KPIs and Dashboards written by Harold Kerzner and published by John Wiley & Sons. This book was released on 2011-07-15 with total page 387 pages. Available in PDF, EPUB and Kindle. Book excerpt: Essential strategies from Harold Kerzner on measuring project management performance The maze-like path of today's projects reflects a business environment that's growing in complexity. Factors influencing projects, such as new advancements in computer technology, an unpredictable economy, and the increase in stakeholder involvement make metrics and key performance indicators (KPI) for project management an important focus. Such measures are commonly used to help an organization define and evaluate how successful it is, typically, in terms of making progress towards its long-term organizational goals. Project Management Metrics, KPIs, and Dashboards helps functional managers gain a thorough understanding of what metrics are and how they can be best implemented to gain traction in a fast-paced and diverse working atmosphere. With content aligned with PMI's PMBOK® Guide, this book offers extensive coverage on KPIs and how they may be monitored, using techniques such as business dashboards to assist in prescribing meaningful business strategies. After reading this book, functional managers will bolster their awareness of what good metrics management really entails—and be armed with the knowledge to measure performance more effectively. This book begins with basic KPI principles, helping functional managers deal with such key issues as: Successfully integrating KPIs and metrics into managing a project within a business strategy Important business dashboard techniques used in monitoring performance What is really important to different stakeholders in a project Managing resistance to change Next the book explores the key questions to ask before implementing a dashboard or reporting system. Some of these questions include: What are your needs? What is involved in integration? What's involved in operations and maintenance? What does the system cost? How long will the system last? Throughout the book, helpful illustrations clarify complex concepts and processes. These illustrations are also available as PowerPoint slides for course and seminar presentations.
Download or read book Contractor Metrics for Service Contracts written by and published by . This book was released on 2000 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Because of the increased emphasis on performance management and continuous improvement, HQ PACAF/LG tasked AFLMA to develop contractor metrics for service contracts. SAF/AQC co-sponsored this study to identify top-level metrics to determine the health of the Air Force service contracts program. This study provides the necessary Service Delivery Summaries and Quality Assurance Surveillance Plans related to using contractor metrics on service contracts. This enables quality assurance personnel in providing insight and therefore reducing the oversight role. It also lays the foundation for a performance management plan for a competitive sourcing acquisition. This is necessary as functional areas lose their organic expertise to conduct appropriate surveillance.
Download or read book Metrics for Service Management written by Jan Schilt and published by Van Haren. This book was released on 2020-06-10 with total page 181 pages. Available in PDF, EPUB and Kindle. Book excerpt: This title is the sister book to the global best-seller Metrics for IT Service Management. Taking the basics steps described there, this new title describes the context within the ITIL 2011 Lifecycle approach. More than that it looks at the overall goal of metrics which is to achieve Value. The overall delivery of Business Value is driven by Corporate Strategy and Governance, from which Requirements are developed and Risks identified. These Requirements drive the design of Services, Processes and Metrics. Metrics are designed and metrics enable design as well as governing the delivery of value through the whole lifecycle. The book shows the reader how do achieve this Value objective by extending the ITIL Service Lifecycle approach to meet business requirements.
Download or read book Project Management Metrics KPIs and Dashboards written by Harold Kerzner and published by John Wiley & Sons. This book was released on 2011-08-16 with total page 409 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book walks readers through everything from the basics of project management metrics to monitoring performance.Its content is aligned with PMI's PMBOK Guide and stresses "value" as the main driver. Author Harold Kerzner uses his connections in major Fortune 500 companies to pull example dashboards and case studies from leading project managment offices. With the growth of complex projects, stakeholder involvement in projects, and other emerging factors, this book offers sane advice to keep readers above fray and reach their project management goals"--Provided by publisher.
Download or read book Today s Logistics written by and published by DIANE Publishing. This book was released on with total page 162 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Managing Service Contracts written by United States. Congress. House. Committee on Armed Services. Panel on Defense Acquisition Reform and published by . This book was released on 2010 with total page 84 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Federal contact centers mechanism for sharing metrics and oversight practices along with improved data needed report to congressional requesters written by United States Government Accountability Office and published by DIANE Publishing. This book was released on 2006 with total page 46 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Contract Management written by United States. General Accounting Office and published by . This book was released on 2004 with total page 44 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Mission Critical Computer Resources Management Guide written by and published by . This book was released on 1990 with total page 204 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Early Predictive Indicators of Contractor Performance written by Philip S. Antón and published by . This book was released on 2022 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This report presents initial insights and approaches in exploring and prototyping methods to identify potential contractor performance risks for the Department of the Air Force earlier than would be typically reported via traditional methods.
Download or read book Metrics And Performance Management A Complete Guide 2020 Edition written by Gerardus Blokdyk and published by 5starcooks. This book was released on 2020-04-16 with total page 318 pages. Available in PDF, EPUB and Kindle. Book excerpt: What are the types of evaluation? Who will facilitate the team and process? What is performance based contracting? What is your organization intended to accomplish? What are the processes for audit reporting and management? This instant Metrics And Performance Management self-assessment will make you the reliable Metrics And Performance Management domain adviser by revealing just what you need to know to be fluent and ready for any Metrics And Performance Management challenge. How do I reduce the effort in the Metrics And Performance Management work to be done to get problems solved? How can I ensure that plans of action include every Metrics And Performance Management task and that every Metrics And Performance Management outcome is in place? How will I save time investigating strategic and tactical options and ensuring Metrics And Performance Management costs are low? How can I deliver tailored Metrics And Performance Management advice instantly with structured going-forward plans? There's no better guide through these mind-expanding questions than acclaimed best-selling author Gerard Blokdyk. Blokdyk ensures all Metrics And Performance Management essentials are covered, from every angle: the Metrics And Performance Management self-assessment shows succinctly and clearly that what needs to be clarified to organize the required activities and processes so that Metrics And Performance Management outcomes are achieved. Contains extensive criteria grounded in past and current successful projects and activities by experienced Metrics And Performance Management practitioners. Their mastery, combined with the easy elegance of the self-assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in Metrics And Performance Management are maximized with professional results. Your purchase includes access details to the Metrics And Performance Management self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows you exactly what to do next. Your exclusive instant access details can be found in your book. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation - In-depth and specific Metrics And Performance Management Checklists - Project management checklists and templates to assist with implementation INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.
Download or read book NASA Systems Engineering Handbook written by Stephen J. Kapurch and published by DIANE Publishing. This book was released on 2010-11 with total page 360 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides general guidance and information on systems engineering that will be useful to the NASA community. It provides a generic description of Systems Engineering (SE) as it should be applied throughout NASA. The handbook will increase awareness and consistency across the Agency and advance the practice of SE. This handbook provides perspectives relevant to NASA and data particular to NASA. Covers general concepts and generic descriptions of processes, tools, and techniques. It provides information on systems engineering best practices and pitfalls to avoid. Describes systems engineering as it should be applied to the development and implementation of large and small NASA programs and projects. Charts and tables.
Download or read book Code of Practice for Project Management for Construction and Development written by Chartered Institute of Building, and published by John Wiley & Sons. This book was released on 2010-01-19 with total page 305 pages. Available in PDF, EPUB and Kindle. Book excerpt: In 1991 the Chartered Institute of Building initiated a multi-institute task force and a Code of Practice for Project Management for Construction and Development was published in 1992, with second and third editions in 1996 and 2002. Like previous editions, this fourth edition has been extensively updated. The fourth edition includes a range of new illustrations and high profile examples, and features new guidance on: CDM regulations Project planning Change management Project management software Mobile technology The range of procurement options The European perspective Contracts Effective project management involves the assessment and management of risk, and this is a strong theme throughout the Code. The Code of Practice provides an authoritative guide to the principles and practice of construction project management. It will be a key reference source for clients, contractors and professionals, irrespective of the size and nature of the project.
