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Book Email Essentials  How to write effective emails and build great relationships one message at a time

Download or read book Email Essentials How to write effective emails and build great relationships one message at a time written by Shirley Taylor and published by Marshall Cavendish International Asia Pte Ltd. This book was released on 2017-02-15 with total page 150 pages. Available in PDF, EPUB and Kindle. Book excerpt: Reading, writing and managing e-mail is taking up an increasing amount of our time. But are we using it right? Just as body language helps you to make an impression in person, what you write and how you write it affects what people think of you and your organisation. Be it a thank you note, a meeting reminder, a proposal or a sales pitch, a well-written message that looks and sounds professional will make it easier for people to want to do business with you. It will help people feel good about communicating with you and help you achieve the right results. This invaluable guide offers step-by-step pointers that readers can put into practice right away. The highlight of the book is a series of 10 model email templates, covering scenarios like requests for information, conveying bad news, complaints and sales prospecting. These are explained and analysed to show what makes them simple yet effective.

Book Using Email Effectively

Download or read book Using Email Effectively written by Linda Lamb and published by O'Reilly Media. This book was released on 1995 with total page 182 pages. Available in PDF, EPUB and Kindle. Book excerpt: With first-person anecdotes, examples and general observations, Using Email Effectively shortens the learning-from-experience curve for all mailers so that readers can more quickly be productive. It provides a context for how to think about email, to communicate most productively and effectively, and answers common questions.

Book Effective E mail Made E Z

Download or read book Effective E mail Made E Z written by Verne Meyer and published by Upwrite Press. This book was released on 2006 with total page 132 pages. Available in PDF, EPUB and Kindle. Book excerpt: The team that developed Effective E-Mail Made E-Z polled businesspeople about their experience with e-mail. Here are some of their responses: We came to realize that our company's image rests with every employee who writes or answers e-mail. We spend a lot of time opening and reading e-mail. If the message is clear, this is time well spent. But when the messages require further e-mails to explain the original e-mail, time is wasted. I often wonder: Should I use a greeting? If so, what kind of greeting? I usually use Sincerely for my closing, but I notice that most of the international e-mails close with Regards. Should I use Regards? If I'm sending an e-mail to Sweden, do I write dates like we do here in the United States, or should I write them like they do in Sweden? Right now our biggest need is to learn how to use e-mail to better manage our teams of workers. Our second challenge is to implement an e-mail policy.

Book Effective Email

Download or read book Effective Email written by Natasha Terk and published by . This book was released on 2014-03-18 with total page 132 pages. Available in PDF, EPUB and Kindle. Book excerpt: In today's fast-paced, competitive business environment, we all need to communicate clearly and use our time productively. Even seasoned writers will find tips, tools, and ideas in this book that can improve the quality - and reduce the quantity - of email in the workplace. This book will help you write concise, clear emails that advance your business needs: Explore how social media is and is not a helpful guide for business email Use email to improve project management as a team leader or team member Adapt email for mobile devices and keep attachments user-friendly Save everyone time with concise, clear language"

Book Writing Effective Emails  How to Spend Less Time and Make Your Messages More Effective

Download or read book Writing Effective Emails How to Spend Less Time and Make Your Messages More Effective written by Jamie Deyo and published by . This book was released on 2021-02-03 with total page 55 pages. Available in PDF, EPUB and Kindle. Book excerpt: Business emails are a pillar of modern communication. On any given day, the average office worker receives over 80 emails. That's a lot of communication. While we send a lot of emails, many of them are not effective. Everyone's inbox holds those difficult to read or process emails, hanging around because the recipient is unclear on how to reply or act. Don't let that happen to your business emails. Etiquette, style, and format are essential to writing emails that get results. In this book, you'll learn how to spend less time and make your messages more effective. You'll get research-based guidelines for improving the way you communicate with your team members. You'll also learn how to write professional emails that are read and responded to more frequently. Here's what's included in the book: Tactic #1: Assign Tasks in an Email Using the "3Ws" Tactic #2: Write the Perfect Subject Line Tactic #3: TL;DR - Write Emails That are Five Sentences or Less Tactic #4: Break Long Emails into Two Parts Tactic #5: Make Your Emails Scannable Tactic #6: Show Instead of Tell by Attaching Screenshots Tactic #7: Spell Out Time Zones, Dates, and Acronyms Tactic #8: Use "If...then..." Statements Tactic #9: Present Options Instead of Asking Open-Ended Questions Tactic #10: Re-Read Your Email Once for a Content Check Tactic #11: Save Drafts of Repetitive Emails Tactic #12: Write It Now, Send It Later Using Delay Delivery Tactic #13: Don't Reply All (Unless You Absolutely Have To) Tactic #14: Reply to Questions Inline Tactic #15: Reply Immediately to Time-Sensitive Emails Tactic #16: Read the Latest Email on a Thread Before Responding Tactic #17: Write the Perfect Out-of-Office (OOO) Auto Reply Tactic #18: Share the Rules of Email Ahead of Time

Book Writing Effective E mail

Download or read book Writing Effective E mail written by Nancy Flynn and published by Crisp Pub Incorporated. This book was released on 2003 with total page 116 pages. Available in PDF, EPUB and Kindle. Book excerpt: E-mail is more prevalent today than ever before. Its instantaneous nature makes it a convenient, time-saving tool for businesses. However, it is also more important than ever to take the time to write messages that are secure as well as clear and error-free. The revised edition of Writing Effective E-Mail includes an added emphasis on how to avoid workplace disasters such as lost sales, customer-service nightmaresand in the worst cases, lawsuits and financial lossestriggered by careless or poorly written e-mail. This book will also guide you in writing a comprehensive and effective e-mail policy for your organization.

Book The Professional s Guide to Email Communication

Download or read book The Professional s Guide to Email Communication written by Eleanor Blake and published by Independently Published. This book was released on 2023-10-13 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Unlock the Power of Professional Email Mastery In the fast-paced world of modern professional communication, the ability to craft impactful emails is invaluable. "The Professional's Guide to Email Communication: Templates and Skills" by Blake JK is your roadmap to email wizardry. This guide blends templates and skills to help you navigate professional email communication with confidence. Explore Key Elements of Professional Email Mastery Mastering Professional Email Communication Understand email's role in contemporary professional communication. Fuse skills with expertly crafted templates for effective emails. Set the stage for mastering professional email communication. The Foundations of Professional Email Writing Explore core components defining professionalism in emails. Balance formality and informality in your messages. Mastering Subject Lines and Salutations Craft engaging subject lines for impact. Choose appropriate salutations with finesse. Learn subject line and salutation etiquette. The Art of Crafting Polished Email Content Harness clarity in email communication. Structure emails for maximum effectiveness. Master precision and conciseness. Effective Email Attachments, Links, and Signatures Manage attachments and links with best practices. Create professional email signatures. Avoid attachment management mistakes. Timeliness and Follow-Up in Email Communication Understand the importance of prompt responses and follow-up. Navigate email response timing and etiquette. Managing Challenging Email Scenarios With Finesse Deliver difficult news with diplomacy. Resolve conflicts and provide sensitive feedback. CC, BCC, and the Reply-All Dilemma Navigate CC and BCC etiquette. Avoid "Reply-All" pitfalls. Implement effective recipient management. Professionalism in Virtual Meetings and Video Conferencing Conduct virtual meetings efficiently. Master video conferencing etiquette. Use email for follow-ups and reminders. Email Communication in Remote and Hybrid Work Environments Adapt email for remote work challenges. Explore professionalism in the hybrid workplace. Collaborate effectively in digital environments. Measuring Success and Continuous Improvement Identify KPIs for email success. Make data-driven decisions. Embrace learning from mistakes. Additional Insights Include: The Power of Visual Elements in Email Leverage visuals for clarity. Create eye-catching email designs. Add interactive elements. The Magic of Email Personalization Understand your audience. Craft personalized email templates. Add personalization for a tailored experience. The Art of Email Etiquette Explore tone, language, and handling emotions. Navigate email etiquette challenges with finesse. "The Professional's Guide to Email Communication: Templates and Skills" is your companion to mastering the art of professional email communication. Dive into email wizardry and leave a lasting impact in your professional endeavors.

Book Effective Emails

    Book Details:
  • Author : Chris Fenning
  • Publisher :
  • Release : 2022-12-06
  • ISBN : 9781838244064
  • Pages : 0 pages

Download or read book Effective Emails written by Chris Fenning and published by . This book was released on 2022-12-06 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Do you want less frustrating emails at work? Would you like replies that actually answer your questions? How about getting your team to send shorter, clearer messages? If you answered yes to any of these questions this book is for you (and your team!) Effective Emails is a straightforward guide to removing the pain from writing and receiving emails at work. It is the communication skills class we should all have been taught at school but weren't. NOTE: This is NOT a sales & marketing book. You will not learn anything about sending cold emails, setting up auto sequences, or selling or any kind. This book is focused on how to communicate effectively with colleagues, clients, and the people you work with day to day. This book shows you the formula for a clear, concise business emails. You'll learn how to: Improve the chances of someone reading your email. Get your point across quickly. Get faster, clearer, and more complete replies. Avoid the frustration of group and chain emails. And more... In each chapter Chris Fenning shares techniques and step-by-step methods developed in his own career, combined with advice from other communication experts. Each page turns vague advice of "write shorter messages" into simple frameworks you can apply to every email you send at work. Examples are given throughout the book along with a case study that shows how to turn a long, unstructured email into something clear and easy to understand. If you have you ever thought to yourself: "Did they read my message? Why haven't they replied yet?" "Why did they only answer one question when I obviously sent them three?" "Urgh I hate email chains sooooo much!" "They copied my boss! What did I do to deserve that?" If you've ever thought these things, this book is for you. Then this book is for you. Inside you will find the exact steps you can take to never thinking those things again. When you use the secrets in this book, your employer, colleagues, and team mates will pay attention to what you write. And who knows, they may even thank you for it! FAQ Question: Is this just another book telling me what I should or should not write as a greeting? Answer: Definitely not. This book is about effective business communication via email, the word you use to greet someone is one of the least important things when it comes to conveying your message clearly. In this book there is perhaps one page about greetings. The rest is about how to create and structure meaningful messages. Question: Will this book help me write sales and marketing messages? Answer: No it will not. There is no sales or marketing methods in this book. The focus of Effective Emails is to give people tools to help them communicate better with their team mates, colleagues, managers, clients, and other people they interact with in the normal course of their work. Sales teams will benefit from this book when communicating with other teams inside their company, but not when selling to customers.

Book The Art of Emailing

Download or read book The Art of Emailing written by Connective Clarity and published by Independently Published. This book was released on 2024-04-11 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Have You Ever Stared At A Blinking Cursor On Your Screen, Unsure How To Begin An Email That Holds The Key To Your Next Big Project? If So, This Book Is For You! Unlock the power of email and transform your professional interactions with "The Art of Emailing: A Quick Guide to Effective Business Communications." Learn how to communicate with confidence and professionalism in today's fast-paced digital world. Whether you're new to the workforce or looking to refine your skills, this book provides the tools you need to master the nuances of effective email communication. In this short but all-inclusive guide, you'll learn to: Communicate with confidence and professionalism Navigate the complex landscape of digital etiquette Adapt your communication style to meet the expectations of diverse professional environments This book includes: Advanced strategies for managing your inbox Next generation email technology like AI and automation Practical advice and real-world examples Actionable tips for effective email communication Don't miss out on this comprehensive guide to email communication so you can begin writing emails like a pro. Click the buy button and let your evolution begin!

Book Writing Effective Emails

    Book Details:
  • Author : Angelo Fabus
  • Publisher : Independently Published
  • Release : 2021-08-13
  • ISBN :
  • Pages : 114 pages

Download or read book Writing Effective Emails written by Angelo Fabus and published by Independently Published. This book was released on 2021-08-13 with total page 114 pages. Available in PDF, EPUB and Kindle. Book excerpt: You'll spend around six years of your life using email (yes, you heard right). Isn't it about time you got better at it? This book shows you how to transform your dry, dull emails into productivity rocket fuel, so you can get the results you need - fast. By the time you've read this book, you'll be able to write emails that: - Get people to jump into action - Move projects forward at lightning speed - Charm, persuade and influence the people that matter most - Free up time to spend on the important stuff - Build beautiful relationships

Book Communicate to Influence  How to Inspire Your Audience to Action

Download or read book Communicate to Influence How to Inspire Your Audience to Action written by Ben Decker and published by McGraw Hill Professional. This book was released on 2015-03-27 with total page 305 pages. Available in PDF, EPUB and Kindle. Book excerpt: "The gold standard for communication training programs." —USA Today Business communication sucks. At each meeting and presentation, we are inundated with information, leaving us thirsting for inspiration. Sure, we will check off an action item because we have to . . . but what if we were actually inspired to do something? What if we were so moved that we wanted to do it? Leaders must earn the license to lead. Not by expertise, authority, or title alone, but by influence. In Communicate to Influence, you will learn the secrets of the Decker Method—a framework that has been perfected over the past 36 years. Ben and Kelly Decker add fresh insights to these proven principles so that you can ignite change and inspire action. Discover: The Five White Lies of Communicating: learn which barriers prevent you from getting better The Communicator's Roadmap: use a tool to visually chart what type of communication experience you create The Behaviors of Trust: align what you say with how you say it to better connect with your audience The Decker Grid: shift your message from self-centered, all about me content to relevant, audience-centered content that drives action You are called to communicate well. Not only on the main stage, under bright lights, but every time you speak with your colleagues, your clients, and other stakeholders. It's time to learn how. Stop informing. Start inspiring. BEN DECKER & KELLY DECKER are the leading experts in the field of business communication. They consult on messaging, cultivate executive presence among the leadership of Fortune 500companies and startups alike, and regularly deliver keynotes to large audiences. Together, they run Decker Communications, a global firm that trains and coaches tens of thousands of executives a year. Ben and Kelly live in the San Francisco Bay Area, where they constantly test and refine communication techniques with their most demanding audience, their three boys.

Book How to Easily Write Effective E mails in English

Download or read book How to Easily Write Effective E mails in English written by Fiona E. Campbell and published by Createspace Independent Publishing Platform. This book was released on 2013-03-17 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Working at an international level often means having to communicate in a foreign language - how much difficulty and stress does this create in your daily life? Writing effective e-mails in our native language is challenging enough; the difficulty in another language is obviously magnified. The quantity of time we spend writing e-mails in a foreign language often exceeds the quality of the message we actually send. We all know that it takes twice as long, and even longer, to write something in another language, don't we? I know well, I can assure you, it is the same for me in Italian. No matter how 'fluent' we are in a second language, we always worry about embarrassing ourselves and not giving our usual professional image when we communicate to our customers and business in a language that isn't ours. One of the most time consuming, yet important, tasks that we have to do each day is to go through our inboxes that overflow with messages that require responses - urgent and non. Precious time is taken away from the activities and results we have to produce while we worry and feel frustrated about making mistakes, creating misunderstandings and not being able to express ourselves in the same way as we can in our own language. With the amount of e-mails we have to deal with on a daily basis, even seemingly "unimportant" e-mails become much bigger obstacles than they should be. All this frustration leads us to build up even more stress in our work. Learning to write in English, however, does not have to be painful and stressful. This book has been specifically created with you in mind. It aims to help you to: - become more competent and confident in writing e-mails in English; - have at your disposal, all the basic key expressions and phrases you'll need; - express yourself clearly, simply and concisely; - write organized, focused and effective e-mails; - avoid writing unnecessary e-mails; - obtain the results, information or action you require more effectively and promptly. This practical and informative book offers indispensable guidance for writing simple, short and organized e-mails in English. It is full of useful and valuable information and advice on e-mail communication and structure. It contains lots of essential formal and informal functional phrases and expressions in English. It consists of five modules - each one focusing on different components and structure of an email, key functional language, phrasal verbs and useful and practical activities have been incorporated to help you immediately repeat, practice and consolidate the language and concepts introduced in each module. There are over 34 practical activities for you to complete and lots of practical rules for you to have available whenever you need them. This e-workbook offers you structure and a 7 point framework to follow: 1.identify your audience; 2.identify the purpose of your e-mail; 3.write a suitable subject line; 4.select an appropriate greeting and opening phrase; 5.say why you are writing; 6.select an appropriate closing phrase and sign off; 7.check your e-mail for errors and style then push the send button. It's as simple as this. Obviously you have to add the relative personal content - time / dates / official data etc (I can't give you this information!) - but, along with checklists, sample e-mails, useful reference data and punctuation and spelling tools you have everything you'll need in order to be able to easily write effective and focused e-mails in English. Finally no more stress!

Book How to Write an Email

    Book Details:
  • Author : Pradip Kumar
  • Publisher :
  • Release : 2020-08-12
  • ISBN : 9781649834478
  • Pages : 0 pages

Download or read book How to Write an Email written by Pradip Kumar and published by . This book was released on 2020-08-12 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Email is an important method of Personal, Official, and business communication which is fast, cheap, accessible, and easily replicated. Using email one can greatly benefit businesses as it provides efficient and effective ways to transmit all kinds of electronic data. The email is the way by which you can quickly communicate with others in distant places and send a prodigious amount of written materials, documents, pictures, etc., with effortless ease. It is the best communication medium to provide a personal and direct conversation. This is not only the cheapest but also the most reliable means of communication. It is more effective than social media (for customer acquisition), Economic and Cost-Effective, Personal and Customizable, Action-Oriented, Measurable, and Mobile devices allow people to check their email constantly. Do not make an email longer than it needs to be. Remember that reading an email is harder than reading printed communications and a long e-mail can be very discouraging to read. So, one should know the email etiquette, risk, responsibility, and also ethics of writing an email. Making India a truly better place for you and me, it is our duty to know those things which will take our country forward going. This book will be a companion to all those who are writing emails.

Book E mail Etiquette

Download or read book E mail Etiquette written by Shirley Taylor and published by . This book was released on 2010-03 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Make e-mail work for you, not against you. Improve your reputation as a caring communicator. Be someone who uses e-mail thoughtfully. The guidelines and techniques in this book will make that happen. E-mail is one of the greatest inventions of our lifetime - phenomenally affecting the way we communicate. Reading, writing and managing e-mail is taking up an increasing amount of our time. But are we using it right? E-mail can be used to stay in touch whether we are travelling or working from home. Perhaps we can relax standards when it comes to personal e-mails, but e-mailing for business purposes has reached a new dimension. People whose jobs never used to involve writing skills are now replying dozens of e-mails each day. But under such pressure to respond quickly, what happens to the quality of the messages exchanged? The bottom line remains- just as body language helps you to making an impression in person, what you write and how you write it affects what people think of you and your organisation. Be it a thank you note, a meeting reminder, a proposal or a sales pitch, a well-written message that looks and sounds professional will make it easier for people to want to do business with you. It will help people feel good about communicating with you and help you achieve the right results. About the Author - Shirley Taylor-has established herself as a leading authority in modern business writing and communication skills. She is the author of six successful books on communication skills, including the international bestseller, Model Business Letters, E-mailsand Other Business Documents, which is now in its sixth edition, having sold almost half a million copies worldwide. Shirley conducts her own popular workshops on business writing and e-mail, as well as communication and secretarial skills. She puts a lot of passion and energy into her workshops to make sure they are entertaining, practical, informative, and a lot of fun. Having learnt a lot from her workshop participants over the years, Shirley has put much of her experience into the pages of this book. She's delighted that it will be one of the first to be published in ST Training Solutions 'Success Skills' series.

Book 25 approach frameworks for writing effective Business mails

Download or read book 25 approach frameworks for writing effective Business mails written by Gaurav Garg and published by Gaurav Garg. This book was released on with total page 171 pages. Available in PDF, EPUB and Kindle. Book excerpt: In today's digital world, email communication has become an essential part of doing business. It is an efficient and effective way to communicate with colleagues, clients, and partners. However, writing a good business email can be a daunting task, especially when it comes to conveying the appropriate tone, context, and message. To address these challenges, various email approach frameworks have been developed, which serve as templates or guidelines to structure and organize business emails. These frameworks help writers to convey the desired tone, context, and message effectively, save time, and avoid misunderstandings or misinterpretations. For instance, the introduction approach framework helps writers to introduce themselves, their company, or their purpose in a clear and concise manner, making it easier for the recipient to understand the context and purpose of the email. The apology approach framework helps writers to express regret and offer solutions when something has gone wrong, which can help to preserve the relationship with the recipient. The good news approach framework helps writers to communicate positive developments or achievements, which can help to build trust and confidence with the recipient. Overall, email approach frameworks are a valuable tool for any business professional looking to communicate effectively through email. They can help to improve the quality and efficiency of email communication, enhance professional relationships, and ultimately contribute to the success of the business. You can write a business email using a variety of frameworks. In this book you will find detail explanation with examples,25 frequently used frameworks for writing different kinds of Business mails.

Book The Professional Business Email Etiquette Handbook   Guide

Download or read book The Professional Business Email Etiquette Handbook Guide written by Gerard Assey and published by Gerard Assey. This book was released on 2020-09-05 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: There is little doubt that online technologies have transformed the way business operates in recent years. And in this age of such advanced technology, email is still the most preferred and often most efficient form of communication, but yet regrettably many organizations treat this very important form of business communication casually and lightly. With the average professional sending 40 emails per day and receiving 121, there is definitely a chance to move fast in email communication, thus overlooking fundamental email etiquette rules. This means that you have 40 opportunities to market yourself and your business in those individual emails you send, every single day. A recent study found that the average adult spends approximately 5 hours a day checking email: 3 hours checking work email and 2 hours checking personal email. This time is spent reading and composing hundreds of messages at a very fast pace –obviously leaving a lot of room for error. These errors can lead to missed opportunities or appearing totally unprofessional. You would have experienced many replying to emails late or not at all or even sending replies that do not actually answer the questions being asked. This can cause a potentially damaging effect on the image of the organization, resulting finally in a loss of business. There are basically 3 key entrances to any business: 1. The front door (face- to-face-walk-in-customers or customers solicited by your sales personnel) 2. The telephone and 3. The net. And the chances are that, if either of these are NOT handled properly, you have lost your customer forever! Think of this for a moment: If most of the business coming in is through the net, and if your organization is able to deal professionally with email, then this will most certainly result in your organization having that all important competitive edge. On the other hand, if not handled the right way, then in the very first instance, chances are that you have lost a customer- and it could even be forever. And remember word of mouth travels fast today- thanks to the social media platforms. So this is where the importance of educating your employees can help, thus protecting your company from awkward liability issues as well. By having employees use appropriate, business like language and etiquette in all electronic communications, employers can limit their liability risks and improve the overall effectiveness of the organization, thus resulting in greater returns with a professional image and branding. Therefore, when it comes to any material or correspondence being sent out from your organization, it is of vital importance to convey the right message in the right way- to ensure that this creates the right impression that you are a credible, professional enterprise and one that will be easy and a pleasure to do business with. And remember you only have that one chance to make that first impression which will be invaluable to building trust and confidence. So like any tool or skill, it is important therefore that organizations take the time to provide the right support to ensure and enable staff to effectively integrate the right online tools and skills into their daily work routine, and gain maximum benefit. It is also vital that organizations develop internal policies to guide employees on the correct use of such online communications, to cover issues such as personal use, privacy, monitoring, downloading of content, access by third parties, and illegal use of the internet to avoid any embarrassment or awkward liability issues that can otherwise arise. This little book: ‘The Professional Business Email Etiquette Handbook & Guide’ comes to you at such a crucial time as this, when the world is going through a pandemic and one needs to be all the more sensitive especially with the right etiquette. So I believe that this will immensely help in equipping you and your team with the essential skills and techniques necessary for managing and structuring emails and writing professionally. So here’s to how to Write Right- the Email Way!

Book Communicating Effectively with Email

Download or read book Communicating Effectively with Email written by Laura Stack and published by Productivity Pro Press. This book was released on 2011-04-13 with total page 37 pages. Available in PDF, EPUB and Kindle. Book excerpt: Do you spend hours every day wading through your email? Would you like to reduce the amount of time spent in your inbox? Communicating more effectively with your team members and professional contacts will maximize your time and avoid wasting others' time. Bestselling author Laura Stack, The Productivity Pro, offers tips to help you: • Decide whether email is the best method in a particular situation. • Handle emotional responses professionally. • Use the proper etiquette with the To, CC, and BCC fields. • Use group distribution lists and subject fields effectively. • Learn the four C's of good email messages. Email can be a distraction, but it doesn’t have to be a time waster. When you know how to use email as an effective communication tool, you'll avoid having your inbox monopolize your day.