Download or read book UCLA Health Insights written by and published by . This book was released on 1989 with total page 84 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Prescription for Excellence Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System written by Joseph A. Michelli and published by McGraw Hill Professional. This book was released on 2011-05-20 with total page 347 pages. Available in PDF, EPUB and Kindle. Book excerpt: THE #1 NEW YORK TIMES AND WALL STREET JOURNAL BESTSELLER! “Like any business, a hospital must be true to its core values in order to succeed. ‘Trickle-down values’ start at the top with the best leadership, so that all the stakeholders understand and carry out the institution’s mission. That is the gift that David F einberg has brought to U CLA. I am in awe of his management skills.” —Lynda Resnick, owner of Pom Wonderful, Fiji Water, Teleflora, and Wonderful Pistachios “With clear purpose, unwavering principles, and steadfast leadership, the people at UCLA have established a new bar, a compelling promise, for what healthcare can and should be.” —David M. Lawrence, M.D., former CEO, Kaiser Permanente “An absorbing and educational account of a large institution’s astonishing transformation. The strong, courageous, and focused leadership of David Feinberg and his outstanding team is evident on every page. A tremendous lesson for all large enterprises.” —William E. Simon, Jr., cochairman, William E. Simon & Sons “Most leadership authors describe how to apply common-sense principles. Michelli is a notable exception. He artfully describes the compelling, uncommon leadership practices that transformed UCLA Health System. The resulting lessons are plentiful and powerful for today’s business leader.” —Lee J. Colan, Ph.D., author of Sticking to It: The Art of Adherence About the Book: Joseph Michelli, author of The Starbucks Experience and The New Gold Standard, is among the world’s top authorities on the principles of creating an organizational culture dedicated to service excellence. In these bestselling books, he examines how leading service companies dominate their respective industries with innovative customerexperience strategies. Now, Michelli turns his attention to one of the most complex, controversial, and critical industries—healthcare. In Prescription for Excellence, Michelli provides an inside look at an organization that has become the envy of its industry—and explains how you can dominate your own industry by using the same approach. UCLA Health System is revered worldwide for its top-tier patient/customer care. Great physicians, nurses, researchers, and staff are only part of the equation; UCLA’s overall success is a result of organization-wide collaboration that is driven by leaders with a shared vision of unyielding excellence. Michelli breaks down UCLA’s approach into five simple principles: Commit to Care Leave No Room for Error Make the Best Better Create the Future Service Serves Us From administrative offices to operating rooms to research centers, continued adherence to these five principles has guided UCLA to financial strength, social significance, and sustainability. The best part is that these principles translate to any industry, so you, too, can achieve similar goals. Michelli gives you the tools to adapt UCLA’s ideas, systems, and leadership principles into your own best practices. Whether it is a healthcare organization, a financial institution, or a neighborhood hair salon, good business begins and ends with customer connection. When all workers in an organization focus on providing quality care for those they serve, success inevitably follows. Business is always personal; UCLA’s leadership ensures that this simple truth drives every UCLA employee, every day. Apply the lessons Michelli spells out in Prescription for Excellence to create a system that ensures that your people take business personally, day in and day out.

Download or read book Insights in Global Health written by Ebby Elahi and published by CRC Press. This book was released on 2020-12-14 with total page 420 pages. Available in PDF, EPUB and Kindle. Book excerpt: Insights in Global Health: A Compendium of Healthcare Facilities and Nonprofit Organizations is the most comprehensive index of critical information on healthcare facilities and nonprofits in 24 of the lowestincome countries as classified by the World Bank. Presented in an easily accessible format and organized in 24 country chapters, the compendium allows stakeholders to better identify where healthcare services are available and where additional resources are needed. Key Features: • Brief country overviews, key statistics, and country maps depicting the locations of healthcare facilities. • Curated lists of healthcare facilities as well as nonprofits, accompanied by brief descriptions and relevant medical specialties, for each country. • QR codes associated with each listing linking to a companion web platform, providing access to further information about the organizations as well as the ability to interact with the data in a customizable manner.

Download or read book Better with Age written by Dr. Alan D. Castel and published by Oxford University Press. This book was released on 2018-08-01 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: Age is an important number, but it can also be deceiving. After 40, most people say they feel younger than their years, some lie about their age, and many attempt to hide the signs of growing old. Better with Age addresses the many myths and paradoxes about the aging process. Although most people think of their later years in terms of decline, they can be one of the best times in life. This book presents the latest scientific research about the psychology of aging, coupled with insights from those who have succeeded in doing it well, such as Maya Angelou, Bob Newhart, Jared Diamond, John Glenn, and John Wooden. We are all aging, and many people are concerned about what to expect with advancing years. Retirement, happiness, and brain health are some of the many topics covered in this book. Better with Age shows what we can do now, at any stage in life, to make sure we enjoy old age.

Download or read book Fully Present written by Susan L. Smalley and published by Hachette Go. This book was released on 2022-12-27 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: “Excellent. Fully Present offers one of the clearest introductions to mindfulness in the field.” —Library Journal Mindfulness has attracted ever‑growing interest and tens of thousands of practitioners, who have come to the discipline from both within and outside the Buddhist tradition. In Fully Present, leading mindfulness researchers and educators Dr. Sue Smalley and Diana Winston provide an all‑in‑one guide for anyone interested in bringing mindfulness to daily life as a means of enhancing well‑being. This new edition, how with a new afterword, provides both a scientific explanation for how mindfulness positively and powerfully affects the brain and the body as well as practical guidance to develop both a practice and mindfulness in daily living, not only through meditation but also during daily experiences. Now, you can wait in line at the supermarket, exercise, or face difficult news with calm and mental fortitude. Ditch the absent-minded lifestyle and begin bringing your full self and your full mind everywhere. With research studies, personal accounts, and practical applications, Fully Present highlights how things like simply breathing, listening, and walking can change your perspective--and your life.

Download or read book Divine Consumption written by Stephen A. Dueppen and published by Cotsen Institute of Archaeology Press. This book was released on 2022-12-31 with total page 328 pages. Available in PDF, EPUB and Kindle. Book excerpt: Kirikongo is an archaeological site composed of thirteen remarkably well-preserved discrete mounds occupied continually from the early first to the mid second millennium AD. It spans a dynamic era that saw the growth of large settlement communities and regional socio-political formations, development of economic specializations, intensification in interregional commercial networks, and the effects of the Black Death pandemic. The extraordinary preservation of architectural units, activity areas and industrial zones provides a unique opportunity to discern the cultural practices that created stratified mounds (tells) in this part of West Africa. Building from a new detailed zooarchaeological analysis and refinements in stratigraphic precision, this book argues that repeated ritual activity was a significant factor in the accumulation of stratified archaeological deposits. The book details consistencies in form and content of discrete loci containing animal bones, food remains, and broken and unbroken objects and suggests that these are the remnants of sequential ancestor shrines created when domestic spaces were converted to tombs or dedicated mortuary monuments were constructed. Continuities and transformations in ancestral rituals at Kirikongo inform on earlier West African ritual practices from the second millennium BC as well as political and social transformations at the site. More broadly, this case study provides new insights on anthropogenic mound (tell) formation processes, social zooarchaeology, material culture theory, historical ontology, and the analysis of ritual and religion in the archaeological record.

Download or read book Zoobiquity written by Dr. Barbara N. Horowitz and published by Doubleday Canada. This book was released on 2012-06-12 with total page 451 pages. Available in PDF, EPUB and Kindle. Book excerpt: Engaging science writing that bravely approaches a new frontier in medical science and offers a whole new way of looking at the deep kinship between animals and human beings. Zoobiquity: a species-spanning approach to medicine bringing doctors and veterinarians together to improve the health of all species and their habitats. In the tradition of Temple Grandin, Oliver Sacks, and Neil Shubin, this is a remarkable narrative science book arguing that animal and human commonality can be used to diagnose, treat, and ultimately heal human patients. Through case studies of various species--human and animal kind alike--the authors reveal that a cross-species approach to medicine makes us not only better able to treat psychological and medical conditions but helps us understand our deep connection to other species with whom we share much more than just a planet. This revelatory book reaches across many disciplines--evolution, anthropology, sociology, biology, cutting-edge medicine and zoology--providing fascinating insights into the connection between animals and humans and what animals can teach us about the human body and mind.

Download or read book New Insights Into the Iron Age Archaeology of Edom Southern Jordan written by Thomas Evan Levy and published by Cotsen Institute of Archaeology. This book was released on 2014 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Situated south of the Dead Sea, near the famous Nabatean capital of Petra, the Faynan region in Jordan contains the largest deposits of copper ore in the southern Levant. The Edom Lowlands Regional Archaeology Project (ELRAP) takes an anthropological-archaeology approach to the deep-time study of culture change in one of the Old World's most important locales for studying technological development. Using innovative digital tools for data recording, curation, analyses, and dissemination, the researchers focused on ancient mining and metallurgy as the subject of surveys and excavations related to the Iron Age (ca. 1200-500 BCE), when the first local, historical state-level societies appeared in this part of the eastern Mediterranean basin. This comprehensive and important volume challenges the current scholarly consensus concerning the emergence and historicity of the Iron Age polity of biblical Edom and some of its neighbors, such as ancient Israel. Excavations and radiometric dating establish a new chronology for Edom, adding almost 500 more years to the Iron Age, including key periods of biblical history when David, Solomon, and the Egyptian pharaoh Shoshenq I are alleged to have interacted with Edom. Included is a 7 gigabyte DVD with over 55,000 files of additional data and photographs from the project.

Download or read book Foodaholic written by Irene Rubaum-Keller and published by Hillcrest Publishing Group. This book was released on 2011 with total page 126 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Stop! Don't spend your money on any other weight loss book! With a combination of tough-love and just-right humor, Irene carves an unrivaled and one-of-a-kind path for longterm weight loss and weight maintenance success. If she had only written this book fifteen years ago, I would have been thirty pounds thinner on my wedding day!" - Allison Gilbert, critically-acclaimed author of Parentless Parents and Always Too Soon Foodaholic will help you: - Understand why you have failed to lose weight and keep it off in the past. - Get unstuck. - Recover from food addiction. - Lose weight and keep it off for life. "What an incredible delight! Losing weight has seldom been as inspiring as it is in Foodaholic. The advice is no-nonsense and the personal examples vividly help one picture both the problems and solutions." - Brian Wansink, Ph.D., author of Mindless Eating: Why We Eat More Than We Think, Professor and Director of the Food and Brand Lab at Cornell University "Rubaum-Keller provides a no-nonsense approach for losing weight, generated from years of experience as a psychotherapist. Her action plan, which includes how to address the problem, modify one's behavior, learn to count calories, and reduce one's weight has been successful in hundreds of subjects, including herself. I recommend this book for anyone serious about losing weight." - Richard J Johnson MD, Professor of Medicine University of Colorado and author of The Sugar Fix (Rodale)

Download or read book Collisions at the Crossroads written by Genevieve Carpio and published by University of California Press. This book was released on 2019-04-16 with total page 386 pages. Available in PDF, EPUB and Kindle. Book excerpt: There are few places where mobility has shaped identity as widely as the American West, but some locations and populations sit at its major crossroads, maintaining control over place and mobility, labor and race. In Collisions at the Crossroads, Genevieve Carpio argues that mobility, both permission to move freely and prohibitions on movement, helped shape racial formation in the eastern suburbs of Los Angeles and the Inland Empire throughout the nineteenth and twentieth centuries. By examining policies and forces as different as historical societies, Indian boarding schools, bicycle ordinances, immigration policy, incarceration, traffic checkpoints, and Route 66 heritage, she shows how local authorities constructed a racial hierarchy by allowing some people to move freely while placing limits on the mobility of others. Highlighting the ways people of color have negotiated their place within these systems, Carpio reveals a compelling and perceptive analysis of spatial mobility through physical movement and residence.

Download or read book Beyond Free College written by Eileen L. Strempel and published by Rowman & Littlefield. This book was released on 2021-01-15 with total page 183 pages. Available in PDF, EPUB and Kindle. Book excerpt: Beyond Free College outlines an audacious national agenda—consistent with, but far more comprehensive than, the current “free college” movement—that builds on the best of US higher education’s populist history such as the G.I. Bill and the community college transfer function. The authors align a wide constellation of higher education trends—online learning, prior learning assessment, competency-based learning, high school college-credit— with a rapidly shifting student transfer environment that privileges college credit as the pivotal educational catalyst to boost access and completion. The book’s agenda seeks greater productive investment in postsecondary education by privileging a single metric—lower-cost-per-degree-granted—as the animating driver of a transfer pathway that will fulfill the potential of its historical, progressive innovators. Beyond Free College’s goal is as simple as it is urgent: To galvanize higher education advocates in an effort to reorganize, reorient, and reignite the transfer function to serve the needs of a neotraditional student population that now constitutes the majority of college-goers in America; and in ways that advance completion, not just access to higher education.

Download or read book The Little Book of Being written by Diana Winston and published by Sounds True. This book was released on 2019-03-05 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: A practical guide for experiencing natural awareness—an effortless and spacious state of resting in the depth of our being. Do you recall, as a child, being enthralled by a drifting cloud, a rain-soaked leaf, a wandering ladybug? Or suddenly having a sense of timelessness, contentment, and ease? If so, then you've already had a taste of natural awareness. Known and revered in many traditions as a complement to focused mindfulness training, natural awareness transcends even these wondrous childhood moments. Some describe it as a profound “awareness of awareness”—an effortless, boundless state of resting in the depth of our being. For those new to meditation and experienced meditators alike, these 72 “mini-chapters” guide you on an in-depth odyssey into natural awareness, illuminated by many simple and enjoyable insights and exercises. The Little Book of Being invites you to explore: The spectrum of awareness practices, from focused mindfulness to flexible mindfulness to natural awarenessHow classical mindfulness and effortless natural awareness enrich and shape each other, and how to practice bothThree ways to move into natural awareness—relaxing effort, broadening awareness, and dropping objectsA treasury of “glimpse practices” to spark natural awareness anytime, in just a few momentsHow to bring this way of “simply being” into your daily life, into your connection with others, and into the world“At first natural awareness may seem far away, just a whisper, but then it will begin to grow and expand and permeate aspects of living. Over time we may feel more peace, more connection to ourselves. We may find ourselves taking life a bit more lightly. We may feel a sense of relaxed ‘beingness’ throughout the day, and when we do get caught in our dramas, we may find ourselves moving out of them quicker than we imagined we could.” —Diana Winston

Download or read book Indigenous Peoples and the Geographies of Power written by Inés Durán Matute and published by Routledge. This book was released on 2018-05-15 with total page 365 pages. Available in PDF, EPUB and Kindle. Book excerpt: Tracing key trends of the global-regional-local interface of power, Inés Durán Matute through the case of the indigenous community of Mezcala (Mexico) demonstrates how global political economic processes shape the lives, spaces, projects and identities of the most remote communities. Throughout the book, in-depth interviews, participant observations and text collection, offer the reader insight into the functioning of neoliberal governance, how it is sustained in networks of power and rhetorics deployed, and how it is experienced. People, as passively and actively participate in its courses of action, are being enmeshed in these geographies of power seeking out survival strategies, but also constructing autonomous projects that challenge such forms of governance. This book, by bringing together the experience of a geopolitical locality and the literature from the Latin American Global South into the discussions within the Global Northern academia, offers an original and timely transdisciplinary approach that challenges the interpretations of power and development while also prioritizing and respecting the local production of knowledge.

Download or read book Communities in Action written by National Academies of Sciences, Engineering, and Medicine and published by National Academies Press. This book was released on 2017-04-27 with total page 583 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the United States, some populations suffer from far greater disparities in health than others. Those disparities are caused not only by fundamental differences in health status across segments of the population, but also because of inequities in factors that impact health status, so-called determinants of health. Only part of an individual's health status depends on his or her behavior and choice; community-wide problems like poverty, unemployment, poor education, inadequate housing, poor public transportation, interpersonal violence, and decaying neighborhoods also contribute to health inequities, as well as the historic and ongoing interplay of structures, policies, and norms that shape lives. When these factors are not optimal in a community, it does not mean they are intractable: such inequities can be mitigated by social policies that can shape health in powerful ways. Communities in Action: Pathways to Health Equity seeks to delineate the causes of and the solutions to health inequities in the United States. This report focuses on what communities can do to promote health equity, what actions are needed by the many and varied stakeholders that are part of communities or support them, as well as the root causes and structural barriers that need to be overcome.

Download or read book Analyzing Social Media Networks with NodeXL written by Derek Hansen and published by Morgan Kaufmann. This book was released on 2010-09-14 with total page 301 pages. Available in PDF, EPUB and Kindle. Book excerpt: Analyzing Social Media Networks with NodeXL offers backgrounds in information studies, computer science, and sociology. This book is divided into three parts: analyzing social media, NodeXL tutorial, and social-media network analysis case studies. Part I provides background in the history and concepts of social media and social networks. Also included here is social network analysis, which flows from measuring, to mapping, and modeling collections of connections. The next part focuses on the detailed operation of the free and open-source NodeXL extension of Microsoft Excel, which is used in all exercises throughout this book. In the final part, each chapter presents one form of social media, such as e-mail, Twitter, Facebook, Flickr, and Youtube. In addition, there are descriptions of each system, the nature of networks when people interact, and types of analysis for identifying people, documents, groups, and events. - Walks you through NodeXL, while explaining the theory and development behind each step, providing takeaways that can apply to any SNA - Demonstrates how visual analytics research can be applied to SNA tools for the mass market - Includes case studies from researchers who use NodeXL on popular networks like email, Facebook, Twitter, and wikis - Download companion materials and resources at https://nodexl.codeplex.com/documentation

Download or read book Data Insights written by Hunter Whitney and published by Newnes. This book was released on 2012-11-27 with total page 321 pages. Available in PDF, EPUB and Kindle. Book excerpt: Data Insights: New Ways to Visualize and Make Sense of Data offers thought-provoking insights into how visualization can foster a clearer and more comprehensive understanding of data. The book offers perspectives from people with different backgrounds, including data scientists, statisticians, painters, and writers. It argues that all data is useless, or misleading, if we do not know what it means.Organized into seven chapters, the book explores some of the ways that data visualization and other emerging approaches can make data meaningful and therefore useful. It also discusses some fundamental ideas and basic questions in the data lifecycle; the process of interactions between people, data, and displays that lead to better questions and more useful answers; and the fundamentals, origins, and purposes of the basic building blocks that are used in data visualization. The reader is introduced to tried and true approaches to understanding users in the context of user interface design, how communications can get distorted, and how data visualization is related to thinking machines. Finally, the book looks at the future of data visualization by assessing its strengths and weaknesses. Case studies from business analytics, healthcare, network monitoring, security, and games, among others, as well as illustrations, thought-provoking quotes, and real-world examples are included.This book will prove useful to computer professionals, technical marketing professionals, content strategists, Web and product designers, and researchers. - Demonstrates, with a variety of case studies, how visualizations can foster a clearer and more comprehensive understanding of data - Answers the question, "How can data visualization help me?" with discussions of how it fits into a wide array of purposes and situations - Makes the case that data visualization is not just about technology; it also involves a deeply human process

Download or read book If Disney Ran Your Hospital written by Fred Lee and published by Distributed (Non-Hap). This book was released on 2004 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt: Using examples from his work with Disney and as a senior-level hospital executive, author Fred Lee challenges the assumptions that have defined customer service in healthcare. In this unique book, he focuses on the similarities between Disney and hospitals--both provide an "experience," not just a service. It shows how hospitals can emulate the strategies that earn Disney the trust and loyalty of their guests and employees. The book explains why standard service excellence initiatives in healthcare have not led to high patient satisfaction and loyalty, and it provides 9 1⁄2 principles that will help hospitals gain the competitive advantage that comes from being seen as "the best" by their own employees, consumers, and community.