Download or read book Psychology of Trust written by David Gefen and published by Nova Science Publishers. This book was released on 2013 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book presents a series of new ideas in 16 chapters about trust in a variety of contexts and across disciplines. The chapters highlight the broad contexts to which trust research has been applied from e-commerce to on-line marketplaces, recommendation agents, school principals, project management, network security, trust games, investment in charitable organisations, and more. These varied contexts all show the same overall conclusion that trust is a central part of human decision making whether it applies to another person, social group, organisation, unknown market players, or even technology artefacts. Importantly, the book shows how trust can be built, and how these antecedents apply, overlapping, across scenarios from on-line marketplaces to novice school principals to charitable organisation, and to many other contexts.

Download or read book Agent and Web Service Technologies in Virtual Enterprises written by Protogeros, Nicolaos and published by IGI Global. This book was released on 2007-07-31 with total page 408 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides a comprehensive review of the most recent advances in agent and Web service technologies. Provides an integrated view of the most recent contributions that support formation, integration, collaboration, and operation in virtual enterprise. Presents examples of applications of these technologies throughout various aspects of the virtual enterprise life cycle.

Download or read book Digital and Social Media Marketing written by Nripendra P. Rana and published by Springer Nature. This book was released on 2019-11-11 with total page 337 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book examines issues and implications of digital and social media marketing for emerging markets. These markets necessitate substantial adaptations of developed theories and approaches employed in the Western world. The book investigates problems specific to emerging markets, while identifying new theoretical constructs and practical applications of digital marketing. It addresses topics such as electronic word of mouth (eWOM), demographic differences in digital marketing, mobile marketing, search engine advertising, among others. A radical increase in both temporal and geographical reach is empowering consumers to exert influence on brands, products, and services. Information and Communication Technologies (ICTs) and digital media are having a significant impact on the way people communicate and fulfil their socio-economic, emotional and material needs. These technologies are also being harnessed by businesses for various purposes including distribution and selling of goods, retailing of consumer services, customer relationship management, and influencing consumer behaviour by employing digital marketing practices. This book considers this, as it examines the practice and research related to digital and social media marketing.

Download or read book Revolutionizing the Service Industry With OpenAI Models written by Demir, Mahmut and published by IGI Global. This book was released on 2024-04-23 with total page 333 pages. Available in PDF, EPUB and Kindle. Book excerpt: The pressing challenges businesses face are rising, including the ethical considerations associated with artificial intelligence (AI) in the service industry. Revolutionizing the Service Industry with OpenAI Models is a book rooted in real-world examples and expert insights, which provides practical solutions by implementing the latest technology and explores the impact of AI-powered conversational agents on the service sector. The book commences with an enlightening introduction that underscores the transformative power of ChatGPT and OpenAI models, setting the stage for a deep dive into their role in reshaping the service industry. Through a systematic examination of current challenges and opportunities, the text unveils the innovations brought about by ChatGPT in customer service, revealing its potential to enhance response times, handle complex inquiries, and deliver personalized experiences on an unprecedented scale. Delving into designing conversational user interfaces, addressing language barriers, and deploying AI in sensitive sectors like healthcare, the book guides readers through responsible and effective implementation. It balances the exploration of AI-driven automation with understanding the importance of maintaining a human touch in service interactions. This book is ideal for business owners, managers, and decision-makers seeking to leverage AI-powered conversational agents for strategic advantage. Simultaneously, AI enthusiasts, researchers, and developers will find invaluable insights into the current issues, best practices, and future trends in AI-driven customer interactions.

Download or read book Personalization Techniques and Recommender Systems written by Gulden Uchyigit and published by World Scientific. This book was released on 2008 with total page 334 pages. Available in PDF, EPUB and Kindle. Book excerpt: The phenomenal growth of the Internet has resulted in huge amounts of online information, a situation that is overwhelming to the end users. To overcome this problem, personalization technologies have been extensively employed.The book is the first of its kind, representing research efforts in the diversity of personalization and recommendation techniques. These include user modeling, content, collaborative, hybrid and knowledge-based recommender systems. It presents theoretic research in the context of various applications from mobile information access, marketing and sales and web services, to library and personalized TV recommendation systems.This volume will serve as a basis to researchers who wish to learn more in the field of recommender systems, and also to those intending to deploy advanced personalization techniques in their systems.

Download or read book Can We Trust AI written by Rama Chellappa and published by JHU Press. This book was released on 2022-11-15 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: Artificial intelligence is part of our daily lives. How can we address its limitations and guide its use for the benefit of communities worldwide? Artificial intelligence (AI) has evolved from an experimental computer algorithm used by academic researchers to a commercially reliable method of sifting through large sets of data that detect patterns not readily apparent through more rudimentary search tools. As a result, AI-based programs are helping doctors make more informed decisions about patient care, city planners align roads and highways to reduce traffic congestion with better efficiency, and merchants scan financial transactions to quickly flag suspicious purchases. But as AI applications grow, concerns have increased, too, including worries about applications that amplify existing biases in business practices and about the safety of self-driving vehicles. In Can We Trust AI?, Dr. Rama Chellappa, a researcher and innovator with 40 years in the field, recounts the evolution of AI, its current uses, and how it will drive industries and shape lives in the future. Leading AI researchers, thought leaders, and entrepreneurs contribute their expertise as well on how AI works, what we can expect from it, and how it can be harnessed to make our lives not only safer and more convenient but also more equitable. Can We Trust AI? is essential reading for anyone who wants to understand the potential—and pitfalls—of artificial intelligence. The book features: • an exploration of AI's origins during the post–World War II era through the computer revolution of the 1960s and 1970s, and its explosion among technology firms since 2012; • highlights of innovative ways that AI can diagnose medical conditions more quickly and accurately; • explanations of how the combination of AI and robotics is changing how we drive; and • interviews with leading AI researchers who are pushing the boundaries of AI for the world's benefit and working to make its applications safer and more just. Johns Hopkins Wavelengths In classrooms, field stations, and laboratories in Baltimore and around the world, the Bloomberg Distinguished Professors of Johns Hopkins University are opening the boundaries of our understanding of many of the world's most complex challenges. The Johns Hopkins Wavelengths book series brings readers inside their stories, illustrating how their pioneering discoveries and innovations benefit people in their neighborhoods and across the globe in artificial intelligence, cancer research, food systems' environmental impacts, health equity, planetary science, science diplomacy, and other critical arenas of study. Through these compelling narratives, their insights will spark conversations from dorm rooms to dining rooms to boardrooms.

Download or read book Information Systems Theory written by Yogesh K. Dwivedi and published by Springer Science & Business Media. This book was released on 2011-09-21 with total page 515 pages. Available in PDF, EPUB and Kindle. Book excerpt: The overall mission of this book is to provide a comprehensive understanding and coverage of the various theories and models used in IS research. Specifically, it aims to focus on the following key objectives: To describe the various theories and models applicable to studying IS/IT management issues. To outline and describe, for each of the various theories and models, independent and dependent constructs, reference discipline/originating area, originating author(s), seminal articles, level of analysis (i.e. firm, individual, industry) and links with other theories. To provide a critical review/meta-analysis of IS/IT management articles that have used a particular theory/model. To discuss how a theory can be used to better understand how information systems can be effectively deployed in today’s digital world. This book contributes to our understanding of a number of theories and models. The theoretical contribution of this book is that it analyzes and synthesizes the relevant literature in order to enhance knowledge of IS theories and models from various perspectives. To cater to the information needs of a diverse spectrum of readers, this book is structured into two volumes, with each volume further broken down into two sections. The first section of Volume 1 presents detailed descriptions of a set of theories centered around the IS lifecycle, including the Success Model, Technology Acceptance Model, User Resistance Theories, and four others. The second section of Volume 1 contains strategic and economic theories, including a Resource-Based View, Theory of Slack Resources, Portfolio Theory, Discrepancy Theory Models, and eleven others. The first section of Volume 2 concerns socio-psychological theories. These include Personal Construct Theory, Psychological Ownership, Transactive Memory, Language-Action Approach, and nine others. The second section of Volume 2 deals with methodological theories, including Critical Realism, Grounded Theory, Narrative Inquiry, Work System Method, and four others. Together, these theories provide a rich tapestry of knowledge around the use of theory in IS research. Since most of these theories are from contributing disciplines, they provide a window into the world of external thought leadership.

Download or read book Trust in Human Robot Interaction written by Chang S. Nam and published by Academic Press. This book was released on 2020-11-17 with total page 616 pages. Available in PDF, EPUB and Kindle. Book excerpt: Trust in Human-Robot Interaction addresses the gamut of factors that influence trust of robotic systems. The book presents the theory, fundamentals, techniques and diverse applications of the behavioral, cognitive and neural mechanisms of trust in human-robot interaction, covering topics like individual differences, transparency, communication, physical design, privacy and ethics. - Presents a repository of the open questions and challenges in trust in HRI - Includes contributions from many disciplines participating in HRI research, including psychology, neuroscience, sociology, engineering and computer science - Examines human information processing as a foundation for understanding HRI - Details the methods and techniques used to test and quantify trust in HRI

Download or read book Towards Omnipresent and Smart Speech Assistants written by Ingo Siegert and published by Frontiers Media SA. This book was released on 2022-07-28 with total page 152 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Human Machine written by Paul R. Daugherty and published by Harvard Business Press. This book was released on 2018-03-20 with total page 264 pages. Available in PDF, EPUB and Kindle. Book excerpt: AI is radically transforming business. Are you ready? Look around you. Artificial intelligence is no longer just a futuristic notion. It's here right now--in software that senses what we need, supply chains that "think" in real time, and robots that respond to changes in their environment. Twenty-first-century pioneer companies are already using AI to innovate and grow fast. The bottom line is this: Businesses that understand how to harness AI can surge ahead. Those that neglect it will fall behind. Which side are you on? In Human + Machine, Accenture leaders Paul R. Daugherty and H. James (Jim) Wilson show that the essence of the AI paradigm shift is the transformation of all business processes within an organization--whether related to breakthrough innovation, everyday customer service, or personal productivity habits. As humans and smart machines collaborate ever more closely, work processes become more fluid and adaptive, enabling companies to change them on the fly--or to completely reimagine them. AI is changing all the rules of how companies operate. Based on the authors' experience and research with 1,500 organizations, the book reveals how companies are using the new rules of AI to leap ahead on innovation and profitability, as well as what you can do to achieve similar results. It describes six entirely new types of hybrid human + machine roles that every company must develop, and it includes a "leader’s guide" with the five crucial principles required to become an AI-fueled business. Human + Machine provides the missing and much-needed management playbook for success in our new age of AI. BOOK PROCEEDS FOR THE AI GENERATION The authors' goal in publishing Human + Machine is to help executives, workers, students and others navigate the changes that AI is making to business and the economy. They believe AI will bring innovations that truly improve the way the world works and lives. However, AI will cause disruption, and many people will need education, training and support to prepare for the newly created jobs. To support this need, the authors are donating the royalties received from the sale of this book to fund education and retraining programs focused on developing fusion skills for the age of artificial intelligence.

Download or read book Data Privacy and Trust in Cloud Computing written by Theo Lynn and published by Springer Nature. This book was released on 2020-10-13 with total page 149 pages. Available in PDF, EPUB and Kindle. Book excerpt: This open access book brings together perspectives from multiple disciplines including psychology, law, IS, and computer science on data privacy and trust in the cloud. Cloud technology has fueled rapid, dramatic technological change, enabling a level of connectivity that has never been seen before in human history. However, this brave new world comes with problems. Several high-profile cases over the last few years have demonstrated cloud computing's uneasy relationship with data security and trust. This volume explores the numerous technological, process and regulatory solutions presented in academic literature as mechanisms for building trust in the cloud, including GDPR in Europe. The massive acceleration of digital adoption resulting from the COVID-19 pandemic is introducing new and significant security and privacy threats and concerns. Against this backdrop, this book provides a timely reference and organising framework for considering how we will assure privacy and build trust in such a hyper-connected digitally dependent world. This book presents a framework for assurance and accountability in the cloud and reviews the literature on trust, data privacy and protection, and ethics in cloud computing.

Download or read book The Elgar Companion to Consumer Research and Economic Psychology written by Peter E. Earl and published by Edward Elgar Publishing. This book was released on 2002-01-01 with total page 671 pages. Available in PDF, EPUB and Kindle. Book excerpt: Presents over 100 specially commissioned entries on important topics in consumer research and economic psychology from behaviourism and brand loyalty to trust and the psychology of tourism. Leading scholars in the fields provide stimulating insights into the area as well as summarising existing knowledge.

Download or read book Research Methods in Anthropology written by H. Russell Bernard and published by Rowman Altamira. This book was released on 2006-01-03 with total page 827 pages. Available in PDF, EPUB and Kindle. Book excerpt: Research Methods in Anthropology is the standard textbook for methods classes in anthropology. Written in Russ BernardOs unmistakable conversational style, his guide has launched tens of thousands of students into the fieldwork enterprise with a combination of rigorous methodology, wry humor, and commonsense advice. The author has thoroughly updated this new fourth edition. Whether you are coming from a scientific, interpretive, or applied anthropological tradition, you will learn field methods from the best guide in both qualitative and quantitative methods.

Download or read book Trust in Organizations written by Roderick Moreland Kramer and published by SAGE. This book was released on 1996 with total page 442 pages. Available in PDF, EPUB and Kindle. Book excerpt: Perspectives from organizational theory, social psychology, sociology and economics are brought together in this volume to provide a broad coverage of trust, including the psychological and social antecedents of trust.

Download or read book Information Systems Success Measurement written by William Hook DeLone and published by Foundations and Trends (R) in Information Systems. This book was released on 2016-08-25 with total page 136 pages. Available in PDF, EPUB and Kindle. Book excerpt: Information Systems Success Measurement presents a comprehensive review of the foundations, the trends, and the future challenges of IS success measurement in order to improve research and practice in terms of the measurement and evaluation of information systems. Information Systems Success Measurement explores the foundations and trends in the definition and measurement of information systems success. Starting with an introduction that examines how the concept of "effective" or "successful" information systems has progressed as information technology and its use has changed over the past 60 years. The authors introduce the DeLone and McLean Information Systems Success Model as an organizing framework for this monograph. Section 2 identifies five eras of information systems and for each of these eras the authors consider the types of information systems used in firms, the stakeholders impacted by these systems, the relevant research about information systems evaluation, and the measurement of IS success in practice during each of these periods. Section 3 discusses the foundational research on IS success measurement. Based on the evolution of the field's understanding of IS success, important trends in IS success measurement is highlighted in Section 4. Section 5 examines the future of IS success research. Section 6 reviews empirical findings related to success factors, which influence IS success. Section 7 explores how managers can improve the methods they use to measure and track IS success. Finally, the authors offer concluding remarks in Section 8.

Download or read book Enhancing Enterprise Intelligence Leveraging ERP CRM SCM PLM BPM and BI written by Vivek Kale and published by CRC Press. This book was released on 2016-02-22 with total page 388 pages. Available in PDF, EPUB and Kindle. Book excerpt: Enhancing Enterprise Intelligence: Leveraging ERP, CRM, SCM, PLM, BPM, and BI takes a fresh look at the benefits of enterprise systems (ES), focusing on the fact that ES collectively contribute to enhancing the intelligence quotient of an enterprise. The book provides an overview of the characteristic domains (i.e., business functions, processes, a

Download or read book Encyclopedia of Information Science and Technology written by Mehdi Khosrow-Pour and published by IGI Global Snippet. This book was released on 2009 with total page 4292 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This set of books represents a detailed compendium of authoritative, research-based entries that define the contemporary state of knowledge on technology"--Provided by publisher.