Download or read book Conflict Resolution written by Daniel Dana and published by McGraw Hill Professional. This book was released on 2001-01-03 with total page 185 pages. Available in PDF, EPUB and Kindle. Book excerpt: Successful management depends on the ability to quickly and effectively manage conflicts. Conflict Resolution includes hands-on information for effectively communicating with employees, disciplining and even terminating employees, understanding and using organizational politics, and more.
Download or read book Tools for Conflict Resolution written by Ellen M. O'Keefe and published by R&L Education. This book was released on 2004 with total page 158 pages. Available in PDF, EPUB and Kindle. Book excerpt: Have you been searching for a way to resolve conflict that doesn't involve a series of ten or more steps? Do you think that perhaps a key to conflict resolution must come from within? How can teachers and pre-service teachers help their students learn and use strategies for conflict resolution? Tools for Conflict Resolution is a practical method for teaching conflict resolution skills to students in grades K-12. Conflict is a part of everyone's life. It is the authors' belief that if each student is given tools for handling conflict, and these tools are used each time conflict arises that soon students become proficient conflict managers. This book begins with a chapter, which introduces Peter Senge's five disciplines: Personal Mastery, Mental Models, Shared Vision, Team Building, and Systems Thinking. After reading this chapter, the reader is able to embrace the five disciplines and begin practicing the adult level. As teachers, we teach from who we are. The rest of the book is filled with actual lesson plans, which are directly tied to the Multiple Intelligences Theory and are developmentally appropriate for students. Case studies, role- plays, skits, literature, songs, and co-operative learning activities are the primary instructional methods used to teach students conflict resolution skills. An annotated bibliography is included to assist teachers in extending lessons. These lessons may be taught during Social Studies as a unit on character education or could be used during a guidance class.
Download or read book The Conflict Resolution Toolbox written by Gary T. Furlong and published by John Wiley & Sons. This book was released on 2010-03-18 with total page 275 pages. Available in PDF, EPUB and Kindle. Book excerpt: In real-life conflict resolution situations, one size does not fit all. Just as a mechanic does not fix every car with the same tool, the conflict resolution practitioner cannot hope to resolve every dispute using the same technique. Practitioners need to be comfortable with a wide variety of tools to diagnose different problems, in vastly different circumstances, with different people, and resolve these conflicts effectively. The Conflict Resolution Toolbox gives you all the tools you need: eight different models for dealing with the many conflict situations you encounter in your practice. This book bridges the gap between theory and practice and goes beyond just one single model to present a complete toolbox - a range of models that can be used to analyze, diagnose, and resolve conflict in any situation. It shows mediators, negotiators, managers, and anyone needing to resolve conflict how to simply and effectively understand and assess the situations of conflict they face. And it goes a step further, offering specific, practical guidance on how to intervene to resolve the conflict successfully. Each model provides a different and potentially useful angle on the problem, and includes worksheets and a step-by-step process to guide the reader in applying the tools. Offers eight models to help you understand the root causes of any conflict. Explains each model's focus, what kind of situations it can be useful in and, most importantly, what interventions are likely to help. Provides you with clear direction on what specific actions to choose to resolve a particular type of conflict effectively. Features a detailed case study throughout the book, to which each model is applied. Additional examples and case studies unique to each chapter give the reader a further chance to see the models in action. Includes practical tools and worksheets that you can use in working with these models in your practice. The Conflict Resolution Toolbox equips any practitioner to resolve a wide range of conflicts. Mediators, negotiators, lawyers, managers and supervisors, insurance adjusters, social workers, human resource and labour relations specialists, and others will have all the tools they need for successful conflict resolution.
Download or read book The Big Book of Conflict Resolution Games Quick Effective Activities to Improve Communication Trust and Collaboration written by Mary Scannell and published by McGraw Hill Professional. This book was released on 2010-05-28 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.
Download or read book Federalism as a Tool of Conflict Resolution written by Soeren Keil and published by Routledge. This book was released on 2021-05-13 with total page 148 pages. Available in PDF, EPUB and Kindle. Book excerpt: Looking at the growing use of federalism and decentralization as tools of conflict resolution, this book provides evidence from several case studies on the opportunities and challenges that territorial solutions offer when addressing internal conflicts within a variety of countries. Federalism has been used as a tool of conflict resolution in a number of conflict situations around the world. The results of this have been mixed at best, with some countries moving slowly to the paths of peace and recovery, while others have returned to violence. This volume looks at a number of case studies in which federalism and decentralization have been promoted in order to bring opposing groups together and protect the territorial integrity of different countries. Yet, it is demonstrated that this has been incredibly difficult, and often overshadowed by wider concerns on secession, de and re-centralization and geopolitics and geoeconomics. While federalism and decentralization might hold the key to keeping war-torn countries together and bringing hostile groups to the negotiation table, we nevertheless need to rethink under which conditions territorial autonomy can help to transform conflict and when it might contribute to an increase in conflict and violence. Federalism alone, so the key message from all contributions, cannot be enough to bring peace – yet, without territorial solutions to ongoing violence, it is also unlikely that peace will be achieved. The chapters in this book were originally published as a special issue of Ethnopolitics.
Download or read book Conflict Management written by Stephan Proksch and published by Springer. This book was released on 2016-07-14 with total page 141 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book draws on a wide range of practical examples to describe how conflicts within organisations are traditionally managed and the complementary conflict management methods that can be employed. Stephan Proksch clearly explains these innovative methods and their potential applications. The central focus is on mediation as an effective form of conflict resolution. Discussion and questioning techniques as conflict management tools are explained in simple and concise terms.
Download or read book Beyond Machiavelli written by Roger Fisher and published by Penguin. This book was released on 1996-01-01 with total page 169 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Fisher and two colleagues associated with the Harvard Negotiation Project, Harvard Law School, spell out conflict resolution techniques useful at the international level, and also in other contexts."—Book News, Inc.
Download or read book The 7 Principles of Conflict Resolution written by Louisa Weinstein and published by Pearson UK. This book was released on 2018-08-02 with total page 175 pages. Available in PDF, EPUB and Kindle. Book excerpt: 7 Principles of Conflict Resolution is the go-to resource for conflict and dispute resolution, whether you’re new to the subject or an experienced practitioner. This books sets the out 7 principles to create and maintain successful, workable relationships through effective conflict resolution. It provides you with the tools to resolve or mediate difficult conversations and conflict situations whatever the situation or context and help other people do the same to transform professional and personal relationships permanently. Crucially, it allows you to achieve results without the need to go to court or litigation even when conflict has escalated or is entrenched. The 7 principles to effective conflict resolution will enable you to understand, discuss and resolve problematic situations whether as an individual or organisation: 1. Acknowledge the Conflict 2. Take Control: building resolution focussed conversations 3. Construct a Resolution with the Conflict Resolution Framework 4. Enable others’ Success 5. Build the Resolution Culture 6. Walk the Walk 7. Engage the safety net: When informal resolution doesn’t work 7 Principles of Conflict Resolution will guide you through the process from beginning to end, with a framework for conversations and tools, techniques and strategies that work. There are also templates, exercises and worksheets that you can use to support conversations. The full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you'll gain instant access to this eBook. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed.
Download or read book Managing Conflict written by David Liddle and published by Kogan Page Publishers. This book was released on 2017-09-03 with total page 321 pages. Available in PDF, EPUB and Kindle. Book excerpt: Conflict in the workplace is a perennial problem for organizations. Whether it's a disagreement between colleagues, a dispute with management or large-scale industrial action, conflict negatively affects both people and profits as employee morale and productivity fall. Endorsed by the CIPD, Managing Conflict is an essential guide for HR professionals needing to tackle these problems by not only resolving current issues, but also preventing future instances of conflict. Going beyond interpersonal conflict, the book also looks at resolving board room disputes, disputes with shareholders, in the supply chain, commercial disputes and customer complaints. The first part of Managing Conflict covers the causes and costs of conflict, the impact of the psychological contract and the legal framework for managing workplace disputes both in the UK and internationally. The second part of the book provides a blueprint for redefining resolution and building a culture of constructive conflict management, from designing a conflict management strategy and developing a formal resolution process to embedding mediation, engaging stakeholders and training managers in resolution and mediation skills. This book also includes conflict resolution toolkits for managers, HR teams, employees and unions to help tackle conflict and bullying at work. Packed with best practice case studies from major UK and global organizations, this is an indispensable guide for all HR professionals looking to resolve conflict in the workplace. Online supporting resources include a conflict health check tool, conflict cost calculator, and checklist for developing an internal mediation scheme.
Download or read book Conflict Resolution in the Twenty first Century written by Jacob Bercovitch and published by University of Michigan Press. This book was released on 2009-08-04 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the past, arbitration, direct bargaining, the use of intermediaries, and deference to international institutions were relatively successful tools for managing interstate conflict. In the face of terrorism, intrastate wars, and the multitude of other threats in the post–Cold War era, however, the conflict resolution tool kit must include preventive diplomacy, humanitarian intervention, regional task-sharing, and truth commissions. Here, Jacob Bercovitch and Richard Jackson, two internationally recognized experts, systematically examine each one of these conflict resolution tools and describe how it works and in what conflict situations it is most likely to be effective. Conflict Resolution in the Twenty-first Century is not only an essential introduction for students and scholars, it is a must-have guide for the men and women entrusted with creating stability and security in our changing world. Cover illustration © iStockphoto.com
Download or read book Conflict Survival Kit written by Daniel B. Griffith and published by . This book was released on 2013 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: For courses in Organizational Leadership and Supervision, Human Resources Management, Communications and Conflict Studies. Taking a front-line view, The Conflict Survival Kit: Tools for Resolving Conflict at Workfocuses on topics supervisors, team leads and managers need to know to address conflict in organizations. Each chapter succinctly explains conflict theories, frameworks and models, while focusing on important interpersonal and management skills. This classroom text and on-the-job guide presents strategies that can be used immediately in the workplace and provides hands-on practice throughout. Fully updated in this edition, it includes a new section on cultural communication differences, more on mediation, strategies for staying calm during confrontation and a section on managing bullying in the workplace.
Download or read book Real Power written by Janet O. Hagberg and published by Waveland Press. This book was released on 2024-09-19 with total page 359 pages. Available in PDF, EPUB and Kindle. Book excerpt: Janet O. Hagberg has written a dynamic book about power — real, personal power —for forward-looking people in organizations who want to harness their own power for the common good. “I wrote this book,” says Hagberg, “to transform the way we think about power and leadership. It takes people on a journey beyond achievement and success to a stance in which power comes from their inner core and they lead from their souls.” There is no doubt that the world is ready for a renaissance in leadership. In this fourth edition, Janet Hagberg addresses what Real Power looked like during two of the most horrific experiences of this century; the worldwide COVID-19 pandemic and George Floyd’s heinous murder. She outlines which behaviors depict each power stage during and after those experiences and invites readers to see themselves in honest reflections, by how they reacted and what evolved in their own lives. Then she tops it all off with a simple yet profound idea we can all use to make positive change for the greater good, in large or in very small ways. She calls it “wiggling the web.”
Download or read book Resolving Everyday Conflict written by Ken Sande and published by Baker Books. This book was released on 2015-06-30 with total page 124 pages. Available in PDF, EPUB and Kindle. Book excerpt: Ken Sande, author of the bestselling classic The Peacemaker, has long been a trusted resource on the topic of conflict resolution. In Resolving Everyday Conflict, Sande distills his message to the essentials, quickly equipping readers with the tools they need to bring peace to their relationships. Everyone encounters conflict--whether it be with a coworker, family member, friend, or complete stranger. And yet we all desire harmony in our relationships. Resolving Everyday Conflict is a practical, biblical, concise guide to peacemaking in everyday life that can turn tumultuous relationships into peaceful ones.
Download or read book HBR Guide to Dealing with Conflict HBR Guide Series written by Amy Gallo and published by Harvard Business Review Press. This book was released on 2017-03-14 with total page 157 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn to assess the situation, manage your emotions, and move on. While some of us enjoy a lively debate with colleagues and others prefer to suppress our feelings over disagreements, we all struggle with conflict at work. Every day we navigate an office full of competing interests, clashing personalities, limited time and resources, and fragile egos. Sure, we share the same overarching goals as our colleagues, but we don't always agree on how to achieve them. We work differently. We rub each other the wrong way. We jockey for position. How can you deal with conflict at work in a way that is both professional and productive--where it improves both your work and your relationships? You start by understanding whether you generally seek or avoid conflict, identifying the most frequent reasons for disagreement, and knowing what approaches work for what scenarios. Then, if you decide to address a particular conflict, you use that information to plan and conduct a productive conversation. The HBR Guide to Dealing with Conflict will give you the advice you need to: Understand the most common sources of conflict Explore your options for addressing a disagreement Recognize whether you--and your counterpart--typically seek or avoid conflict Prepare for and engage in a difficult conversation Manage your and your counterpart's emotions Develop a resolution together Know when to walk away Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.
Download or read book Responding to Resistance written by William A. Sommers and published by . This book was released on 2020 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: Educational leadership is never conflict free. In Responding to Resistance, author William A. Sommers acknowledges this reality and presents school and district leaders with a set of wide-ranging response strategies. Whether a conflict involves staff, students, parents, or other stakeholders, this book will help you address it openly, decisively, and efficiently, so you have more time to focus on what matters most: improving learning in your school community. Use this resource to obtain approaches and guidance for managing persistent problems when other strategies do not seem to work: Become familiar with five primary causes of conflict and four dangers of ignoring conflict. Gain foundational communication skills for clarifying issues and defining problems. Discover conflict resolution strategies for teams, individuals, and large groups. Understand the research and expertise that support each response strategy. Learn from realistic vignettes that illustrate common conflicts in schools and how a leader might react effectively to overcome resistance to change. Contents: Introduction: What's the Real Problem? Chapter 1: Foundational Skills Chapter 2: Strategies for Working With Teams Chapter 3: Strategies for Working With Individuals Chapter 4: Strategies for Working With Large Groups Chapter 5: Strategies for When Nothing Seems to Work Conclusion References Index
Download or read book Manager s Guide to Effective Coaching Second Edition written by Marshall Cook and published by McGraw Hill Professional. This book was released on 2011-09-02 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: Boost productivity by making the switch from “boss” to COACH! Effective managers know their job is to help employees succeed, not to give them orders. They create relationships that build collaboration and meaningful performance improvement. These managers know that when they facilitate the success of their team members, they facilitate their own success. Effective Coaching teaches you practices you can use immediately to engender employee commitment and help employees gain the skills necessary to sustain and grow any type of organization. You’ll learn: The attributes of a successful coach How to set up an effective coaching session How to use coaching to correct unproductive behavior How to use coaching to be a better trainer Briefcase Books, written specifically for today’s busy manager, feature eye-catching icons, checklists, and sidebars to guide managers step-by-step through everyday workplace situations. Look for these innovative design features to help you navigate through each page: -Clear definitions of key terms and concepts -Tactics and strategies for coaching employees -Tricks of the trade for executing effective coaching techniques -Practical advice for minimizing the possibility of error -Warning signs for when things are about to go wrong -Examples of successful workplace coaching -Specific planning procedures, tactics, and hands-on techniques
Download or read book Negotiating Essentials written by Michael R. Carrell and published by Pearson. This book was released on 2008 with total page 292 pages. Available in PDF, EPUB and Kindle. Book excerpt: For graduate or undergraduate upper-division courses in Negotiation, Conflict Resolution, or Labor Relations, which can be found in various departments such as business, law, education, engineering, psychology, and public administration. With its unique and appealing student-centered focus, Carrell & Heavrin helps students of all disciplines master the concepts, skills, and practices of effective negotiations.
