Download or read book The Role of Information Technology in Quality Management Implementation and Its Impact on Organizational Performance An Analysis of United States Telecommunications Organizations written by Lucas Josline Edward and published by . This book was released on 2007 with total page 205 pages. Available in PDF, EPUB and Kindle. Book excerpt: This study explores the effects of quality management (QM) and information technology (IT) on organizational performance and the role of IT in QM implementation within U.S. telecommunications organizations. Several steps including a literature review, an initial review survey by QM experts, and development and analysis of pretest and pilot surveys were used to develop the survey instrument. Based on the pretest and pilot survey results, the survey instrument was modified and the research was divided into two phases. In the first phase, a quantitative survey was conducted to explore the effects of QM and IT on organizational performance. In the second phase, a case study approach was used to explore the IT role in QM implementation. The quantitative study results reveal that U.S. telecommunications organizations have implemented QM programs to satisfy customers. In addition to reducing expenses, QM contributes to factors such as conformance to requirements, customer loyalty and retention, and customer satisfaction. Similarly, IT contributes to factors such as overall performance, customer satisfaction, and employee productivity. The case study results reveal that the IT usage varies among the 12 dimensions of QM. Factors such as customer management, communication, teamwork, and process improvement measurement exhibit high levels of IT usage. Factors such as operational quality planning and strategic quality management exhibit moderate IT usage. IT plays some role in factors such as supplier management, culture, empowerment, and quality citizenship. Limitations, academic and managerial implications are included as well, and suggestions for further research are also offered.
Download or read book The Effect of Information Technology on Business and Marketing Intelligence Systems written by Muhammad Alshurideh and published by Springer Nature. This book was released on 2023-03-12 with total page 2536 pages. Available in PDF, EPUB and Kindle. Book excerpt: Business shapes have been changed these days. Change is the main dominant fact that change the way of business operations running. Topics such as innovation, entrepreneurship, leadership, blockchain, mobile business, social media, e-learning, machine learning, and artificial intelligence become essential to be considered by each institution within the technology era. This book tries to give additional views on how technologies influence business and marketing operations for insuring successful institutions survival. The world needs to develop management and intelligent business scenario plans that suite a variety of crisis appears these days. Also, business and marketing intelligence should meet government priorities in individual countries and minimise the risk of business disruptions. Business intelligence - the strategies and technology companies that use it to collect, interpret, and benefit from data - play a key role in informing company strategies, functions, and efficiency. However, being essential to the success, many companies are not taking advantage of tools that can improve their business intelligence efforts. Information technology become a core stone in business. For example, the combination of machine learning and business intelligence can have a far-reaching impact on the insights the company gets from its available data to improve productivity, quality, customer service and more. This book is important because it introduces a large number of chapters that discussed the implications of different Information technology applications in business. This book contains a set of volumes which are: 1- Social Marketing and Social Media Applications, 2- Social Marketing and Social Media Applications, 3- Business and Data Analytics, 4- Corporate governance and performance, 5- Innovation, Entrepreneurship and leadership, 6- Knowledge management, 7- Machine learning, IOT, BIG DATA, Block Chain and AI, 8- Marketing Mix, Services and Branding.
Download or read book Information Technology in the Service Society written by National Research Council and published by National Academies Press. This book was released on 1994-02-01 with total page 286 pages. Available in PDF, EPUB and Kindle. Book excerpt: Information technology has been touted as a boon for productivity, but measuring the benefits has been difficult. This volume examines what macroeconomic data do and do not show about the impact of information technology on service-sector productivity. This book assesses the ways in which different service firms have selected and implemented information technology, examining the impact of different management actions and styles on the perceived benefits of information technology in services.
Download or read book Dissertation Abstracts International written by and published by . This book was released on 2007 with total page 562 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book NASA SP 7500 written by United States. National Aeronautics and Space Administration and published by . This book was released on 1986 with total page 756 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Management written by and published by . This book was released on 1983 with total page 792 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Russia Telecom Industry Business Opportunities Handbook Volume 1 Strategic Information Regulations Opportunities Contacts written by IBP, Inc. and published by Lulu.com. This book was released on 2018-03-12 with total page 330 pages. Available in PDF, EPUB and Kindle. Book excerpt: 2011 Updated Reprint. Updated Annually. Russia Telecommunication Industry Business Opportunities Handbook
Download or read book Putting the Information Infrastructure to Work written by United States. Information Infrastructure Task Force. Committee on Applications and Technology and published by U.S. Government Printing Office. This book was released on 1994 with total page 130 pages. Available in PDF, EPUB and Kindle. Book excerpt: An interconnection of computer networks, telecommunications services, and applications, the National Information Infrastructure (NII) can open up new vistas and profoundly change much of American life. This report explores some of the opportunities and obstacles to the use of the NII by people and organizations. The goal is to express how improvements in the technical foundation upon which all modern communications rests can benefit all Americans by focusing on the uses of the NII and the benefits to be derived by applications of advanced computing and communications technologies. This document describes how the evolving NII can: enhance the competitiveness of our manufacturing base; increase speed and efficiency of electronic commerce; improve health care delivery and control costs; promote development and accessibility of quality education and lifelong learning; improve effectiveness of environmental monitoring and assessing human impacts upon the earth; sustain the role of libraries as agents of democratic and equal access to information; and provide government services to the public faster, more responsively, and more efficiently. In addition to articulating a national vision that can serve as a framework for discussion and dialogue, a second goal is to improve public policy-making, to identify critical barriers, enablers, and the tools of government action most effective in each of these areas. In this way, the benefits of government activities in support of the NII can be maximized, while minimizing unintended or undesirable consequences. Several themes emerge: equity of access; pursuit of demonstrations and pilot projects; standards setting process; privacy and communications security; training and support; identification of long-term research and development priorities; and performance measurements to assess both public and private investments and experiments. It is hoped that careful consideration of the policy questions raised here will both facilitate the development of the NII and guide its evolution so that it best meets public purposes. (MAS)
Download or read book Signal written by and published by . This book was released on 2008 with total page 1016 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Resources in Education written by and published by . This book was released on 2001 with total page 756 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Continual Improvement A Bibliography with Indexes 1992 1993 written by and published by . This book was released on 1994 with total page 180 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Managing Information and Communications in a Changing Global Environment written by Information Resources Management Association. International Conference and published by IGI Global. This book was released on 1995-01-01 with total page 470 pages. Available in PDF, EPUB and Kindle. Book excerpt: Advances of information and communications technologies have created new forces in managing organizations. These forces are leading modern organizations to reassess their current structures to become more effective in the growing global economy. This Proceedings is aimed at the challenges involved in effective utilization and management of technologies in contemporary organizations.
Download or read book Striving for Excellence written by and published by . This book was released on 2000 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: Each vol. a compilation of ERIC digests.
Download or read book Distance Education and Web based Training written by Bettina Lankard Brown and published by . This book was released on 1998 with total page 100 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Perioperative Safety Culture An Issue of Anesthesiology Clinics E Book written by Matthew D. Mcevoy and published by Elsevier Health Sciences. This book was released on 2023-10-17 with total page 254 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this issue of Anesthesiology Clinics, guest editors Drs. Matthew M. McEvoy and James Abernathy III bring their considerable expertise to the topic of Perioperative Safety Culture. Safety culture is the product of individual and group values, attitudes, perceptions, competencies, and patterns of behavior that determine an organization’s health and safety management. In this issue, top experts discuss topics such as patient safety and clinician wellness; handoffs and In-hospital care transitions; team dynamics in the operating room: how is team performance optimized?; anesthesiology operating room medication delivery; OR design: state-of-the-art design concepts to help mitigate errors and improve safety; and more. Contains 16 practice-oriented topics including perioperative safety culture: principles, practices, and pragmatic approaches; what do we know about the system and what are the best practices to stop errors in healthcare; coaching to improve performance; systems of care delivery and optimization in the preoperative arena, operating room, ICU, and postoperative care wards; and more. Provides in-depth clinical reviews on perioperative safety culture, offering actionable insights for clinical practice. Presents the latest information on this timely, focused topic under the leadership of experienced editors in the field. Authors synthesize and distill the latest research and practice guidelines to create clinically significant, topic-based reviews.
Download or read book Commerce Business Daily written by and published by . This book was released on 1998-10 with total page 1996 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Computerworld written by and published by . This book was released on 1994-04-25 with total page 126 pages. Available in PDF, EPUB and Kindle. Book excerpt: For more than 40 years, Computerworld has been the leading source of technology news and information for IT influencers worldwide. Computerworld's award-winning Web site (Computerworld.com), twice-monthly publication, focused conference series and custom research form the hub of the world's largest global IT media network.
