Download or read book The Reference Interview Today written by Dave Harmeyer and published by Rowman & Littlefield. This book was released on 2014-02-07 with total page 173 pages. Available in PDF, EPUB and Kindle. Book excerpt: More an art than a science, the reference interview requires not only knowing a specific set of skills, but also how to apply those skills in an ever-changing world. Good reference interviews accomplish three goals: establishing contact with the user, determining what the user’s information need actually is, and checking to make sure that the answer actually meets that need completely. Built around timeless service principles including Ranganathan’s Five Laws, The Reference Interview Today: Negotiating and Answering Questions Face to Face, on the Phone, and Virtually is a practical field guide to conducting reference interviews in every modality: face-to-face, phone, chat, text, virtual world such as Second Life, and even mashup reference interviews where multiple modalities are used to answer the question. Following a concise presentation of reference interview basics, the heart of the book is 12 different reference interview scenarios set in different modes and demonstrating a specific principle. Each of these twelve follows a similar construction: a general overview of the principle (for example, save the time of the reader), a script of the reference interview, and then learning questions designed to demonstrate the principle(s) as illustrated in the script. Examples range from assisting faculty members with scholarly resources to helping a high school student with a paper to assisting a hairdresser with a reference question. One scenario is based in the year 2025 to emphasize the timeless nature of reference service. Seamlessly combining both time-honored principles and multiple technologies, this practical book demonstrates how librarians can be as relevant and necessary in the digital age as in the print world. Appropriate for both novice and experienced librarians as well as for LIS students, this concise handbook speaks to those working in or preparing for careers in public, school, academic, and special libraries..

Download or read book Conducting the Reference Interview Third Edition written by Catherine Sheldrick Ross and published by American Library Association. This book was released on 2019-07-03 with total page 344 pages. Available in PDF, EPUB and Kindle. Book excerpt: Based on the latest research in communication theory but tailored specifically for real-world application, this updated manual speaks equally to the needs of students preparing to enter the profession and those who are already fielding reference inquiries. The authors, working in consultation with a stellar advisory board of scholars and practitioners, present a convenient and comprehensive resource that will teach you how to understand the needs of public, academic, and special library users across any virtual setting—including email, text messaging, and social media—as well as in traditional and face-to-face models of communication. Packed with exercises and examples to help you practice effective reference transactions and avoid common pitfalls, this book tackles the fundamentals of the reference interview, from why it’s important in the first place to methods for setting the stage for a successful interview and techniques for finding out what the library user really wants to know; covers the ins and outs of the readers’ advisory interview; examines a wide range of contexts, such as children, young adults, parents, seniors, adults from diverse communities, and those with disabilities; presents case studies of innovative reference and user encounters at a variety of libraries; offers updated coverage of virtual reference, including new research, virtual reality transcripts, and a look at crowd-sourcing reference via social media; features new content on common microaggressions, with guidance on how to use awareness of emotion as a factor in reference interactions to ensure better outcomes; discusses topics such as respecting/protecting privacy, overcoming assumptions, implicit judgment, the importance of context, determining the real information need, and many other lessons learned from challenging reference encounters; and thoroughly addresses policy and training procedures, as well as the unique challenges faced by paraprofessionals and non-degreed staff. Find your bearings in the continually evolving hybrid reference environment through proven strategies, advice, exercises, and research from three experts in the field.

Download or read book Conducting the Reference Interview written by Catherine Sheldrick Ross and published by Neal-Schuman Publishers. This book was released on 2002 with total page 264 pages. Available in PDF, EPUB and Kindle. Book excerpt: This handbook offers information and tips for librarians on conducting the reference interview. It features models of communication such as sense-making and microtraining, exercises for avoiding common pitfalls, and examples of both successful and problematic interviews.

Download or read book The Reference Interview Today written by Susan Knoer and published by Bloomsbury Publishing USA. This book was released on 2011-06-02 with total page 154 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn and perfect the skills needed to conduct satisfying reference interviews in the modern technological environment with this easy-to-use guide. In today's technology-driven world, reference librarians must serve users who come into the building as well as remote users who ask via various digital means. With virtual reference and social networking tools now commonplace, reference questions have become more complex and interdisciplinary. The Reference Interview Today will help reference librarians decide which tools and strategies will best serve their diverse group of patrons—in person and in cyberspace. This text covers the skills needed for traditional face-to-face reference and how they can be applied in 2.0 media. Best practices for culturally diverse, disabled, and "difficult" patrons; strategies for public and academic libraries; and virtual technologies like Twitter and Second Life are described. Written by a practicing reference librarian, this invaluable book makes it easy to train paraprofessionals and serves as a guide for experienced librarians to hone their skills in new delivery methods.

Download or read book Who written by Geoff Smart and published by Ballantine Books. This book was released on 2008-09-30 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this instant New York Times Bestseller, Geoff Smart and Randy Street provide a simple, practical, and effective solution to what The Economist calls “the single biggest problem in business today”: unsuccessful hiring. The average hiring mistake costs a company $1.5 million or more a year and countless wasted hours. This statistic becomes even more startling when you consider that the typical hiring success rate of managers is only 50 percent. The silver lining is that “who” problems are easily preventable. Based on more than 1,300 hours of interviews with more than 20 billionaires and 300 CEOs, Who presents Smart and Street’s A Method for Hiring. Refined through the largest research study of its kind ever undertaken, the A Method stresses fundamental elements that anyone can implement–and it has a 90 percent success rate. Whether you’re a member of a board of directors looking for a new CEO, the owner of a small business searching for the right people to make your company grow, or a parent in need of a new babysitter, it’s all about Who. Inside you’ll learn how to • avoid common “voodoo hiring” methods • define the outcomes you seek • generate a flow of A Players to your team–by implementing the #1 tactic used by successful businesspeople • ask the right interview questions to dramatically improve your ability to quickly distinguish an A Player from a B or C candidate • attract the person you want to hire, by emphasizing the points the candidate cares about most In business, you are who you hire. In Who, Geoff Smart and Randy Street offer simple, easy-to-follow steps that will put the right people in place for optimal success.

Download or read book Making Sense of Business Reference written by Celia Ross and published by American Library Association. This book was released on 2020-07-15 with total page 265 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the guide to keep at your side when serving business students, job-seekers, investors, or entrepreneurs in your library.

Download or read book Handbook of Interview Research written by Jaber F. Gubrium and published by SAGE. This book was released on 2002 with total page 1002 pages. Available in PDF, EPUB and Kindle. Book excerpt: Aimed at professionals in market research and journalism as well as researchers, academics and students, this handbook is both an encyclopedia providing discussions of methodological issues and a story of a particular tale of interviewing.

Download or read book A Practical Introduction to In depth Interviewing written by Alan Morris and published by SAGE. This book was released on 2015-05-18 with total page 182 pages. Available in PDF, EPUB and Kindle. Book excerpt: Are you new to qualitative research or a bit rusty and in need of some inspiration? Are you doing a research project involving in-depth interviews? Are you nervous about carrying out your interviews? This book will help you complete your qualitative research project by providing a nuts and bolts introduction to interviewing. With coverage of ethics, preparation strategies and advice for handling the unexpected in the field, this handy guide will help you get to grips with the basics of interviewing before embarking on your research. While recognising that your research question and the context of your research will drive your approach to interviewing, this book provides practical advice often skipped in traditional methods textbooks. Written with the needs of social science students and those new to qualitative research in mind, the book will help you plan, prepare for, carry out and analyse your interviews.

Download or read book The Reference Interview written by Midwest Health Science Library Network. Reference Interview Project Team and published by Chicago, Ill. : Management Office, Midwest Health Science Library Network, Library of the Health Sciences, Health Sciences Center, University of Illinois. This book was released on 1982 with total page 18 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book System Design Interview An Insider s Guide written by Alex Xu and published by Independently Published. This book was released on 2020-06-12 with total page 280 pages. Available in PDF, EPUB and Kindle. Book excerpt: The system design interview is considered to be the most complex and most difficult technical job interview by many. Those questions are intimidating, but don't worry. It's just that nobody has taken the time to prepare you systematically. We take the time. We go slow. We draw lots of diagrams and use lots of examples. You'll learn step-by-step, one question at a time.Don't miss out.What's inside?- An insider's take on what interviewers really look for and why.- A 4-step framework for solving any system design interview question.- 16 real system design interview questions with detailed solutions.- 188 diagrams to visually explain how different systems work.

Download or read book The Active Interview written by James A. Holstein and published by SAGE. This book was released on 1995-04-20 with total page 100 pages. Available in PDF, EPUB and Kindle. Book excerpt: The 'active interview' considers interviewers and interviewees as equal partners in constructing meaning around an interview. In this guide, the authors outline the differences between active interviews and traditional interviews and give novice researchers clear guidelines on conducting a successful interview.

Download or read book The Employment Interview Handbook written by Robert W. Eder and published by SAGE Publications. This book was released on 1999-05-06 with total page 433 pages. Available in PDF, EPUB and Kindle. Book excerpt: Research from 26 new authors has been integrated into the revision of The Employment Interview Handbook, a successful volume previously published in 1989 by SAGE Publications. This new Handbook provides a state-of-the-art review of the research in the area of the employment interview. The editors provide an integrated examination of various streams of research. Leading scholars author the individual chapters and discuss the future of their particular line of research, raising issues in need of further investigation. The book concludes with a summary of the volume implications for theory building, research methods, and effective practice. This Handbook is particularly appropriate for faculty and students in Industrial/Organization Psychology and Human Resource Management as well as researchers and practitioners in employee selection and employment interview procedures and policies.

Download or read book The Reference Interview as a Creative Art written by Elaine Z. Jennerich and published by Libraries Unlimited. This book was released on 1997-05-15 with total page 152 pages. Available in PDF, EPUB and Kindle. Book excerpt: Shows librarians how to combine creativity with professional expertise to improve customer service. After reviewing the historical background of and research on the reference interview, chapters discuss the effects of technology, serving special populations, various types of interviews, problem patrons, and training. Includes interview skills tests, rating sheets, and checklists. This edition reflects sociological and technological changes over the past decade.

Download or read book Cracking the IT Architect Interview written by Sameer Paradkar and published by Packt Publishing Ltd. This book was released on 2016-11-30 with total page 366 pages. Available in PDF, EPUB and Kindle. Book excerpt: The ultimate guide to successful interviews for Enterprise, Business, Domain, Solution, and Technical Architect roles as well as IT Advisory Consultant and Software Designer roles About This Book Learn about Enterprise Architects IT strategy and NFR – this book provides you with methodologies, best practices, and frameworks to ace your interview A holistic view of key architectural skills and competencies with 500+ questions that cover 12 domains 100+ diagrams depicting scenarios, models, and methodologies designed to help you prepare for your interview Who This Book Is For This book is for aspiring enterprise, business, domain, solution, and technical architects. It is also ideal for IT advisory consultants and IT designers who wish to interview for such a role. Interviewers will be able leverage this book to make sure they hire candidates with the right competencies to meet the role requirements. What You Will Learn Learn about IT strategies, NFR, methodologies, best practices, and frameworks to ace your interview Get a holistic view of key concepts, design principles, and patterns related to evangelizing web and Java enterprise applications Discover interview preparation guidelines through case studies Use this as a reference guide for adopting best practices, standards, and design guidelines Get a better understanding with 60+ diagrams depicting various scenarios, models, and methodologies Benefit from coverage of all architecture domains including EA (Business, Data, Infrastructure, and Application), SA, integration, NFRs, security, and SOA, with extended coverage from IT strategies to the NFR domain In Detail An architect attends multiple interviews for jobs or projects during the course of his or her career. This book is an interview resource created for designers, consultants, technical, solution, domain, enterprise, and chief architects to help them perform well in interview discussions and launch a successful career. The book begins by providing descriptions of architecture skills and competencies that cover the 12 key domains, including 350+ questions relating to these domains. The goal of this book is to cover all the core architectural domains. From an architect's perspective, it is impossible to revise or learn about all these key areas without a good reference guide – this book is the solution. It shares experiences, learning, insights, and proven methodologies that will benefit practitioners, SMEs, and aspirants in the long run. This book will help you tackle the NFR domain, which is a key aspect pertaining to architecting applications. It typically takes years to understand the core concepts, fundamentals, patterns, and principles related to architecture and designs. This book is a goldmine for the typical questions asked during an interview and will help prepare you for success! Style and approach This book will help you prepare for interviews for architectural profiles by providing likely questions, explanations, and expected answers. It is an insight-rich guide that will help you develop strategic, tactical, and operational thinking for your interview.

Download or read book Interpreting Interviews written by Mats Alvesson and published by SAGE. This book was released on 2010-10-15 with total page 178 pages. Available in PDF, EPUB and Kindle. Book excerpt: Researchers conducting interviews in the social sciences quickly find that there is no single best way to approach their task. This text offers a critique of traditional interviewing practices and provides a framework for thinking about issues such as trustworthiness, identity and language in a conceptual rather than technical context, allowing you to develop your own reflexive practice. The research interview is in with the brick and mortar of qualitative research, and is one of the routine methods of obtaining knowledge of individuals, groups and organizations. Through the use of eight original metaphors drawing on trends in language, subject and discourse, this cutting-edge text will encourage you to question the interpretive nature and theoretical underpinnings not only of your interview method, but of the knowledge which is conveyed through it. This text is essential reading for postgraduate students of qualitative methods and researchers looking to more clearly conceptualise their interviewing practice and explore its theoretical basis.

Download or read book Doing Interview Research written by Uwe Flick and published by SAGE. This book was released on 2021-10-13 with total page 384 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you want to use interview methods in your research project but are not sure where to start, this book will get you up and running. With hands-on advice for every stage of the social research process, it helps you succeed in every step, from understanding interview research through to designing and conducting your study and working with data. The book: Discusses eight methods of interviewing in-depth, including semi-structured interviews, narrative interviews, focus groups and online interviews. Features over 75 case studies of real interview research from across the globe, including Australia, Canada, Germany, Norway, the Philippines and South Africa. Spotlights strategies for conducting ethical, inclusive research, including indigenous research approaches. Packed not only with learning features - including learning objectives, checklists of questions to ask yourself at every stage of your project, practical exercises to help you put your learning into practice and further reading so you can broaden your knowledge - it is also supported by online resources such as annotated transcripts and videos of mock interviews to empower any social science student to use interview research methods with confidence.

Download or read book The SAGE Handbook of Interview Research written by Jaber F. Gubrium and published by SAGE Publications. This book was released on 2012-02-11 with total page 1132 pages. Available in PDF, EPUB and Kindle. Book excerpt: The second edition of this landmark volume emphasizes the dynamic, interactional, and reflexive dimensions of the research interview. Contributors highlight the myriad dimensions of complexity that are emerging as researchers increasingly frame the interview as a communicative opportunity as much as a data-gathering format. The book begins with an overview of the history and conceptual transformations of the interview, which is followed by chapters that discuss the main components of interview practice. Taken together, the contributions to the handbook encourage readers to simultaneously learn the frameworks and technologies of interviewing and reflect on the epistemological foundations of the interview craft. The handbook has been updated to address recent developments, especially in qualitative interviewing. Twenty-six chapters are completely new; the remaining twelve chapters have been substantially revised to give readers access to the state of the art of interview research. Three entirely new sections include "Logistics of Interviewing," "Self and Other in the Interview," and "Ethics of the Interview."