Download or read book The Patient Citizen Consumer and Partner in Health Governance written by and published by . This book was released on 2021 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Patient Engagement written by Guendalina Graffigna and published by Walter de Gruyter GmbH & Co KG. This book was released on 2016-01-01 with total page 154 pages. Available in PDF, EPUB and Kindle. Book excerpt: Patient engagement should be envisaged as a key priority today to innovate healthcare services delivery and to make it more effective and sustainable. The experience of engagement is a key qualifier of the exchange between the demand (i.e. citizens/patients) and the supply process of healthcare services. To understand and detect the strategic levers that sustain a good quality of patients’ engagement may thus allow not only to improve clinical outcomes, but also to increase patients’ satisfaction and to reduce the organizational costs of the delivery of services. By assuming a relational marketing perspective, the book offers practical insights about the developmental process of patients’ engagement, by suggesting concrete tools for assessing the levels of patients’ engagement and strategies to sustain it. Crucial resources to implement these strategies are also the new technologies that should be (1) implemented according to precise guidelines and (2) designed according to a user-centered design process. Furthermore, the book describes possible fields of patients’ engagement application by describing the best practices and experiences matured in different fields
Download or read book Governance Consumers and Citizens written by M. Bevir and published by Springer. This book was released on 2007-09-12 with total page 293 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the first book to focus on governance and cultures of consumption, expanding the debate and raising new conceptions and policy agendas. It questions the changing place of the consumer as citizen in recent trends in governance, the tensions between competing ideas and practices of consumerism, and the active role of consumers in governance.
Download or read book Citizens Consumers and the NHS written by Christine Hogg and published by Bloomsbury Publishing. This book was released on 2008-10-28 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: Exploring the story of user involvement in the NHS over the last 30 years, this fascinating new book provides an analysis of the conceptual terrain that underlies debates about public and patient involvement. It is essential reading for students in all health related disciplines for whom the user experience is key.
Download or read book The Consumer Citizen written by Ethan Porter and published by Oxford University Press, USA. This book was released on 2020-11-23 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Americans spend far more time thinking about what to buy, and what not to buy, than they do about politics. Political leaders often make political claims while using consumer terminology. And political decisions resemble consumer decisions in surprising ways. Together, these forces help give rise to the consumer-citizen: A person who depends on tools and techniques familiar from consumer life to make sense of politics. Understanding citizens as consumer-citizens has implications for a broad array of topics related to public opinion and political behaviour. More than a dozen new experiments make clear that appealing to the consumer-citizen as consumer-citizen can increase trust in government, improve attitudes toward taxes, and enhance political knowledge. Indeed, such appeals can even cause people to sign up for government-sponsored health insurance. However, the consumer-citizen may also prefer candidates whose policies would explicitly undercut their own self-interest. Two concepts from consumer psychology, consumer fairness and operational transparency, are especially useful for understanding the consumer citizen. Although the rise of the consumer-citizen may trouble democratic theorists, the lessons of the consumer-citizen can be applied to a new approach to civic education, with the aim of enriching democracy and public life"--
Download or read book Creating Citizen Consumers written by John Clarke and published by Pine Forge Press. This book was released on 2007-01-24 with total page 193 pages. Available in PDF, EPUB and Kindle. Book excerpt: `This is an illuminating and topical study, which skilfully blends together theoretical and empirical analysis in search of the "citizen-consumer". It should become a key text for all with an interest in public service reform and the "choice" agenda, as well as consumerism and citizenship′ - Ruth Lister, Professor of Social Policy, University of Loughborough Political, popular and academic debates have swirled around the notion of the citizen as a consumer of public services, with public service reform increasingly geared towards a consumer society. This innovative book draws on original research with those people in the front-line of the reforms - staff, managers and users of public services - to explore their responses to this turn to consumerism. Creating Citizen-Consumers explores a range of theoretical, political, policy and practice issues that arise in the shift towards consumerism. It draws on recent controversies about choice to examine the tensions of modernising public services to meet the demands of a consumer society. The book offers a fresh and challenging understanding of the relationships between people and services, and argues for a model based on interdependence, respect and partnership rather than choice. This original book makes a distinctive contribution to debates about the future of public services. It will be of interest to those studying social policy, cultural studies, public administration and management across the social sciences, as well as for those working in public services. John Clarke is a Professor of Social Policy at the Open University. Janet Newman is a Professor of Social Policy at the Open University. Nick Smith is a Research Officer in the Personal Social Services Research Unit at the University of Kent. Elizabeth Vidler is a Project Officer in the Faculty of Social Sciences at the Open University. Louise Westmarland is a Lecturer in Criminology at the Open University.
Download or read book Governance for Health in the 21st Century written by Ilona Kickbusch and published by World Health Organization. This book was released on 2012 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: A range of collaborative governance mechanisms has developed in many policy arenas in the past decade. The study on governance for health in the 21st century tracks governance innovations that have been introduced to address priority determinants of health and summarizes them as five strategic approaches to smart governance for health. The study relates the emergence of joint action of the health sector and non-health sectors, of public and private actors and of citizens to achieve seminal changes in 21st-century societies. They include a new understanding of health and well-being as key features of what constitutes a successful society and vibrant economy and the higher value placed on equity and participation. The study further describes the type of structures and mechanisms that enable collaboration and outlines the new role that health ministers and ministries and public health agencies need to adopt in such a challenging policy environment.
Download or read book My Health Records Act 2012 Australia 2018 Edition written by The Law The Law Library and published by Createspace Independent Publishing Platform. This book was released on 2018-05-31 with total page 56 pages. Available in PDF, EPUB and Kindle. Book excerpt: My Health Records Act 2012 (Australia) (2018 Edition) The Law Library presents the complete text of the My Health Records Act 2012 (Australia) (2018 Edition). Updated as of May 15, 2018 This book contains: - The complete text of the My Health Records Act 2012 (Australia) (2018 Edition) - A table of contents with the page number of each section
Download or read book Citizen Customer Partner written by John Clayton Thomas and published by Routledge. This book was released on 2014-12-18 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: For almost a half a century, scholars and practitioners have debated what the connections should be between public administration and the public. Does the public serve principally as citizen-owners, those to whom administrators are responsible? Are members of the public more appropriately viewed as the customers of government? Or, in an increasingly networked world, do they serve more as the partners of public administrators in the production of public services? This book starts from the premise that the public comes to government not principally in one role but in all three roles, as citizens and customers and partners. The purpose of the book is to address the dual challenge that reality implies: (1) to help public administrators and other public officials to understand the complex nature of the public they face, and (2) to provide recommendations for how public administrators can most effectively interact with the public in the different roles. Using this comprehensive perspective, Citizen, Customer, Partner helps students, practitioners, and scholars understand when and how the public should be integrated into the practice of public administration. Most chapters in Citizen, Customer, Partner include multiple boxed cases that illustrate the chapter’s content with real-world examples. The book concludes with an extremely useful Appendix that collects and summarizes the 40 Design Principles – specific advice for public organizations on working with the public as customers, partners, and citizens.
Download or read book Creating Citizen Consumers written by John Clarke and published by SAGE Publications Limited. This book was released on 2007-02-22 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: Political, popular and academic debates have swirled around the notion of citizen as a consumer of public services, with public service reform increasingly geared towards a consumer society. This innovative book draws on original research with those people in the front-line of the reforms -staff, managers and users of public services - to explore their responses to this turn to consumerism. Focusing on health, policing and social care, it vividly brings to life the contentious and troubled relationships between government, services and users. Creating Citizen Consumers explores a range of theoretical, political, policy and practice issues that arise in the shift towards consumerism.It draws on recent controversies about choice in public services to bring them in line with the experiences and expectations of a consumer society. It offers a fresh and challenging use of popular understandings of the relationships between people and services to argue for a model of publicness based on interdependence, respect and partnership rather than choice.
Download or read book Foundations of Nursing Enrolled Nurses written by Susie Gray and published by Cengage AU. This book was released on 2018-08-31 with total page 928 pages. Available in PDF, EPUB and Kindle. Book excerpt: Designed for the Diploma of Nursing, Foundations of Nursing, Enrolled Nurses, Australia and New Zealand edition is mapped to the HLT54115 training package competencies, and aligns to the revised Standards for Practice for the Enrolled Nurse. Written to equip the enrolled nurse with current knowledge, and basic problem-solving and critical-thinking skills to successfully meet the demanding challenges of today’s health care, the text clearly explains concepts and definitions, and scaffolds knowledge. The student-friendly text provides a clear and fresh approach to the study of nursing; it is straightforward and heavily illustrated with colour photos of procedures.
Download or read book Textbook of Patient Safety and Clinical Risk Management written by Liam Donaldson and published by Springer Nature. This book was released on 2020-12-14 with total page 496 pages. Available in PDF, EPUB and Kindle. Book excerpt: Implementing safety practices in healthcare saves lives and improves the quality of care: it is therefore vital to apply good clinical practices, such as the WHO surgical checklist, to adopt the most appropriate measures for the prevention of assistance-related risks, and to identify the potential ones using tools such as reporting & learning systems. The culture of safety in the care environment and of human factors influencing it should be developed from the beginning of medical studies and in the first years of professional practice, in order to have the maximum impact on clinicians' and nurses' behavior. Medical errors tend to vary with the level of proficiency and experience, and this must be taken into account in adverse events prevention. Human factors assume a decisive importance in resilient organizations, and an understanding of risk control and containment is fundamental for all medical and surgical specialties. This open access book offers recommendations and examples of how to improve patient safety by changing practices, introducing organizational and technological innovations, and creating effective, patient-centered, timely, efficient, and equitable care systems, in order to spread the quality and patient safety culture among the new generation of healthcare professionals, and is intended for residents and young professionals in different clinical specialties.
Download or read book A Fragile Revolution Consumers and Psychiatric Survivors Confront the Power of the Mental Health System written by and published by Wilfrid Laurier Univ. Press. This book was released on 1997 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Key Concepts in Medical Sociology written by Jonathan Gabe and published by SAGE. This book was released on 2004-03-18 with total page 275 pages. Available in PDF, EPUB and Kindle. Book excerpt: `This book is a must have for students and lecturers alike. Students because it gives them model essays on frequently set topics, lecturers because it gives them thumbnail overviews and up to date bibliographies on topics they might not cover in their courses. It is written without repetition - which is quite a feat - and provides authoritative statements on the state of the art in medical sociology' - Kevin White Reader in Sociology, Australian National University `The entries, written by a couple of dozen colleagues, are concise, intelligent, and full of both specific examples and theoretical trends in the field. Key Concepts will be a valuable companion to medical sociology texts and anthologies, and an important permanent reference work as well' - Phil Brown Professor of Sociology and Environmental Studies, Brown University ‘It is intended to provide more depth than a dictionary or than is usually found in textbooks, and the authors achieve this objective admirably... it provides an excellent and readable introduction to the subject the subject for students whose course involves medical sociology, health researchers, or health professionals who want to understand more about the social context of their work’ –British Journal of Occupational Therapy Written with the needs of today's student in mind, the SAGE Key Concepts series provides accessible, authoritative and reliable coverage of the essential issues in a range of disciplines. Written in each case, by experienced and respected experts in the subject area, the books are indispensable study aids and guides to comprehension. Cross-referenced throughout, the format encourages understanding without sacrificing the level of detail and critical evaluation essential to convey the complexity of the issues. Key Concepts in Medical Sociology: · provides a systematic and accessible introduction to medical sociology · begins each 1500 word entry with a definition of the concept, then examines its origins, development, strengths and weaknesses ·offers further reading guidance for independent learning · draws on international literature and examples · is essential reading for undergraduates in medical sociology as well as students taking courses with a medical sociology component.
Download or read book Health Policy Power and Politics written by Michael Calnan and published by Emerald Group Publishing. This book was released on 2020-04-06 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the context of substantial changes in health service policy and public health policy in England and Wales over the last two decades, Health Policy, Power and Politics fills an important gap by providing an up-to-date and accessible account and sociological analysis of recent trends in health policies.
Download or read book Citizens as Partners Information Consultation and Public Participation in Policy Making written by OECD and published by OECD Publishing. This book was released on 2001-10-11 with total page 253 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book examines a wide range of country experiences, offers examples of good practice, highlights innovative approaches and identifies promising tools (including new information technologies)for engaging citizens in policy making. It proposes a set of ten guiding principles.
Download or read book Hearings written by United States. Congress. House. Committee on Ways and Means and published by . This book was released on 1972 with total page 1284 pages. Available in PDF, EPUB and Kindle. Book excerpt:
