Download or read book The New IT Outsourcing Landscape written by Leslie P. Willcocks and published by Springer. This book was released on 2016-04-30 with total page 338 pages. Available in PDF, EPUB and Kindle. Book excerpt: Written by the world's leading academics in the outsourcing field, this books gives the most recent overview of developments in research and practice. It focuses on new practices in innovation, offshoring, onshoring, capabilities, project management and cloud services, offering a distinctive theory of outsourcing.

Download or read book The New IT Outsourcing Landscape written by Leslie P. Willcocks and published by Palgrave Macmillan. This book was released on 2014-01-14 with total page 338 pages. Available in PDF, EPUB and Kindle. Book excerpt: Written by the world's leading academics in the outsourcing field, this books gives the most recent overview of developments in research and practice. It focuses on new practices in innovation, offshoring, onshoring, capabilities, project management and cloud services, offering a distinctive theory of outsourcing.

Download or read book Navigating the New Retail Landscape written by Alan Treadgold and published by Oxford University Press. This book was released on 2016-09-20 with total page 267 pages. Available in PDF, EPUB and Kindle. Book excerpt: The retail industry globally is in the early stages of an era of profound, perhaps unprecedented, change. This book is intended to serve as a robust and practical guide to leaders of enterprises tasked with both understanding and delivering success in the new landscape of retailing. The book firstly describes the major directions and drivers of change that define the new global landscape of retailing (Part 1). Accelerating technology change, the rise to prominence globally of internet enabled shoppers and the rapid emergence of entirely new retail enterprises and business models are combining to re-shape the very fundamentals of the retail industry. No longer are shops needed to be in the business of retailing. No longer is choice for the shopper limited to the neighbourhood, town or even country in which they live. No longer is the act of retailing solely the preserve of traditional retail enterprises as internet-enabled businesses, technology, logistics, suppliers and financial services enterprises all seek direct relationships with the shopper. The new landscape of retailing is an unforgiving one. Success can be achieved more quickly than has ever been possible before but failure is equally rapid. The opportunities in the new landscape of retailing are profound, but so too are the challenges. Part 2 of this book discusses the structures, skills and capabilities retail enterprises will need if they are to be successful in this new landscape and the skills and perspectives that will be required of the leaders of retail enterprises. Case studies of innovative and successful enterprises are presented throughout the book to illustrate the themes discussed. Frameworks are presented to provide practical guidance for enterprise leaders to understand and contextualise the nature of change that is re-shaping retail landscapes globally. Clear guidance is given of the capabilities, skills and perspectives that will be needed at both an enterprise and a personal leadership level to deliver success in the new landscape of retailing.

Download or read book Nine Keys to World Class Business Process Outsourcing written by Mary Lacity and published by Bloomsbury Publishing. This book was released on 2015-04-23 with total page 265 pages. Available in PDF, EPUB and Kindle. Book excerpt: Business Process Outsourcing (BPO)-the sourcing of business services through external third parties-is a global phenomenon, which generated nearly $300 billion worldwide in 2012. BPO is highly IT-enabled, and on a growth trajectory that impacts across functions of major, medium and small enterprises, including procurement, human resources, accounting and finance, sales, marketing, legal, asset management and key administrative processes. Despite this size and spread, BPO services and the ability of clients to manage their providers, are still evolving and have a mixed record. In the course of their research, the authors have found only 20% of outsourcing arrangements are world-class performers. A further 25% are 'good', 40% are 'OK' and 15% are 'poor'. This book pinpoints and describes in detail the effective practices that characterize the top global BPO performers, including Microsoft, BP, EMC and TalkTalk. The authors provide case illustrations and examples throughout of how world-class practices were generated and evolved, and how they can be applied to real life settings and problem areas.

Download or read book Modern Techniques for Successful IT Project Management written by Shang Gao and published by IGI Global. This book was released on 2015-01-31 with total page 392 pages. Available in PDF, EPUB and Kindle. Book excerpt: Computer technology provides the opportunity for innovation and progress in the daily operations and initiatives of corporations. Despite the positive elements of integrating technology into the workplace, corporations continue to struggle with the challenges created by rapid technological advancements. Modern Techniques for Successful IT Project Management brings together academic research and professional practice to examine the complexity of implementing technology into the structure and organization of a corporation's ventures. This publication is an essential reference source for researchers, professionals, and upper-level university students working in the fields of project management, information systems, and IT project management interested in the methodologies and research necessary to improve the impact of Information Technology.

Download or read book The Future of Outsourcing written by Razaq Adekunle and published by Independently Published. This book was released on 2020-11-14 with total page 144 pages. Available in PDF, EPUB and Kindle. Book excerpt: Outsourcing continues to be viewed overall as significant in the realization of business goals and strategies although there are many who are currently in existing outsourcing arrangements that are failing to deliver the benefits expected. This book explores from a client perspective, those aspects of outsourcing that are often overlooked or undervalued and yet are critical in terms of delivering the required value throughout the term of the contract. This book leads the reader on a discovery of the outsourcing landscape and focus on outsourcing opportunities. Companies who are currently outsourcing or want to take advantage of this strategy would benefit from knowing the history of outsourcing. Technical Support Outsourcing Services - Can Your Company Benefit? - Many companies can benefit from outsourcing their technical support services. But how do you know if your company is one of them? Here are some questions you can ask yourself to see if outsourcing can benefit you and what to look for in an outsource company. Business Process Outsourcing - Is it Good or Not? - You would have heard many companies outsourced their customer support, technical support, help desk, email support, chat support, data entry job to an outsourced nation. Flexible Outsourcing with A Strategic Revit Partner - Production support through offshoring is fast becoming the norm, rather than the exception, in the Western construction industry. This is especially so for Revit outsourcing. Offshore drafting with Revit and offshore Revit modelling provide a host of benefits for construction firms looking to effectively build a thriving business practice. Why and When Should You Outsource - A Detailed Analysis - Figuring out what to outsource and what to keep in-house is not an easy job, given the global scenario of cut-throat competition, and decreasing margins. In order to maintain and expand their market shares, businesses are increasingly gravitating towards outsourcing as the panacea. Expectations are riding high. On the other hand, Indian freelancers sitting in their remote offices seem determined to claim their place under the sun, delivering cost-effective quality solutions in time. Poor Communication - A Leading Cause for Failure in Outsourcing - Learn how miscommunication with your customers can sabotage your small business sales. Outsourcing has become the latest buzz in the world of internet marketing nowadays. Aside from niche websites, teleseminars, etc., outsourcing is not a really new idea. Figuring out what to outsource and what to keep in-house is not an easy job, given the global scenario of cut-throat competition, and decreasing margins. In order to maintain and expand their market shares, businesses are increasingly gravitating towards outsourcing as the panacea. This book is the definitive guide to outsourcing the external services market for business advantage.

Download or read book The Dynamics of Global Sourcing Perspectives and Practices written by Julia Kotlarsky and published by Springer. This book was released on 2012-10-01 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book contains 13 carefully revised and selected papers from the 6th Workshop on Global Sourcing, held in Courchevel, France, during March 12-15, 2012. They have been selected from 46 submissions and represent both client and supplier perspectives on sourcing of global services. This volume is intended for use by students, academics, and practitioners interested in the outsourcing and offshoring of information technology and business processes. It offers a review of the key topics in outsourcing and offshoring, populated with practical frameworks that serve as a tool-kit for students and managers. The topics discussed combine theoretical and practical insights, and they are extensively illustrated by case studies from client and vendor organizations. Last but not least, the book examines current and future trends in outsourcing and offshoring, paying particular attention to the centrality of innovation in sourcing arragements, and how innovation can be realized in outsourcing.

Download or read book Capitalizing on Opportunities in the New Global Landscape written by Mark Pomerleau and published by . This book was released on 2011 with total page 9 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book The Road to Outsourcing 4 0 written by Mohammadreza Akbari and published by Springer Nature. This book was released on with total page 211 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Enterprise Information Systems and the Digitalization of Business Functions written by Tavana, Madjid and published by IGI Global. This book was released on 2017-02-07 with total page 497 pages. Available in PDF, EPUB and Kindle. Book excerpt: Continuous improvements in digitized practices have created opportunities for businesses to develop more streamlined processes. This not only leads to higher success in day-to-day production, but it increases the overall success of businesses. Enterprise Information Systems and the Digitalization of Business Functions is a key resource on the latest advances and research for a digital agenda in the business world. Highlighting multidisciplinary studies on data modeling, information systems, and customer relationship management, this publication is an ideal reference source for professionals, researchers, managers, consultants, and university students interested in emerging developments for business process management.

Download or read book Digitalization Across Organizational Levels written by Jens Dibbern and published by Springer Nature. This book was released on 2022-09-27 with total page 282 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book covers a broad range of topics related to digitalization. Specifically, it views digitalization across different organizational levels, such as the level of individuals, teams, processes, firms, and ecosystems. It includes a collection of recent research and reflections on the topic that helps to understand the technological foundations of digitalization and its impacts. It also reflects on the process of digitalization and how it changes established ways of working, collaborating, and coordinating. With this book, the editors and authors honor Professor Dr. Armin Heinzl for his enormous and ongoing contributions to information systems research, education, and practice.

Download or read book Determinants of Information Technology Outsourcing written by Lawrence Loh and published by Legare Street Press. This book was released on 2023-07-18 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This rigorous analysis of the determinants of information technology outsourcing offers valuable insights for business leaders, policy makers, and scholars alike. With a focus on the factors that lead firms to outsource critical IT functions, this book provides a comprehensive overview of the outsourcing landscape. Drawing on data from hundreds of firms across multiple industries, this book is an indispensable resource for anyone seeking to understand the complex world of IT outsourcing. This work has been selected by scholars as being culturally important, and is part of the knowledge base of civilization as we know it. This work is in the "public domain in the United States of America, and possibly other nations. Within the United States, you may freely copy and distribute this work, as no entity (individual or corporate) has a copyright on the body of the work. Scholars believe, and we concur, that this work is important enough to be preserved, reproduced, and made generally available to the public. We appreciate your support of the preservation process, and thank you for being an important part of keeping this knowledge alive and relevant.

Download or read book Moving to the Cloud Corporation written by L. Willcocks and published by Springer. This book was released on 2013-12-13 with total page 213 pages. Available in PDF, EPUB and Kindle. Book excerpt: Drawing on an international survey of over 1,000 business and executives, this book provides a management perspective on cloud technology. It outlines the need to know information for strategic decisions on cloud technology including its capabilities, how it can be implemented securely and the way forward for the next ten years.

Download or read book Information Systems Outsourcing written by Rudy Hirschheim and published by Springer Science & Business Media. This book was released on 2009-03-24 with total page 580 pages. Available in PDF, EPUB and Kindle. Book excerpt: Three years have passed since the second edition of this book was published. The field of IT outsourcing continues to grow in practice as well as in academia and draws further attention in both domains. Aspects of traditional outsourcing (Part II) have remained pronounced but are becoming more mature. While o- sourcing determinants are still important, they are now of less interest to researchers. Relationship management (Chap. 1) and capability management (Chap. 2) continue to be of interest; so too are outsourcing outcomes (Chap. 3) and, as a new focus, innovation aspects (Chap. 4). These are motivating more and more research activities, complementing the lifecycle of traditional o- sourcing. We note significant growth in the field of IT offshoring (Part II). In our third edition, we offer research results on offshoring patterns and trends (Chap. 5), the crucial aspect of knowledge sharing (Chap. 6), vibrant examples for offshoring dynamics (Chap. 7), and some new contributions on the deter- nants of offshoring success (Chap. 8). The last part of our book investigates the field of business process outsourcing (Part III). In this section, issues such as standardization, process outsourcing to India and deinstitutionalization patterns in the health-care sector are presented. Given these new subjects, we believe that Enduring Themes, Global Challenges, and Process Opportunities is an appropriate subtitle for this third edition of the monograph. Again, we have thoughtfully compiled contem- rary outsourcing research as a primer and a platform for scientific discourse.

Download or read book Source Code China written by Cyrill Eltschinger and published by John Wiley & Sons. This book was released on 2007-09-10 with total page 323 pages. Available in PDF, EPUB and Kindle. Book excerpt: "The next five years will be [...] a period of opportunity for China to speed up the growth of software and information services outsourcing. China will continue to generate strong market demand for the global software industry." —H.E. Bo Xi Lai, Minister, China Central Ministry of Commerce (MOFCOM) Praise for Source Code China: The New Global Hub of IT (Information Technology) Outsourcing "Cyrill Eltschinger's Source Code China examines the depths of a remarkable shift towards a value-added economy. After reading this book, you'll see once again how China is positioning itself for leadership in this growing area." —William G. Parrett, Chief Executive Officer, Deloitte, May 2007 "In his book, Cyrill Eltschinger addresses an important perspective: China is not only 'the factory of the world,' it is also becoming a major technology services hub. For all of us, it is a fascinating experience to participate in this impressive evolution." —Josef M. Mueller, Chairman & CEO, Nestle (China) Ltd "Source Code China provides an insightful touch with the reality of how China is reshaping the global market for offshore IT services." —Prof. Dr. Dr. Klaus Wucherer, Executive Vice President, SIEMENS "This is a must-read to understand IT outsourcing in China and its impact on the rest of the world." —Dr. Andrew Lai, VP/GM, Global Delivery China Center, Hewlett-Packard Company; International Economic Advisor to City Mayor of Chongqing, China; IT Strategy Advisor, City Mayor of Chengdu, China "In his book Source Code China, Mr. Eltschinger provides compelling reasons why any company can benefit from IT outsourcing to China, a country that is rapidly becoming the destination of choice for most enterprises." —Charles Pau, Director, Globalization Architecture and Technology, IBM "This book demonstrates China's credentials as the new hub of offshore IT services." —Steve Little, Senior Vice President and Chief Information Officer, D.S.I., Schneider Electric "Organizations not sourcing IT services from China are literally missing the boat. Mr. Eltschinger's book takes readers on an intellectual journey explaining how and why China is becoming the premier offshore destination for businesses all over the world. This is a must read for any business executive and I highly recommend you knock this one off your reading list immediately." —David Etzler, Chief Executive Officer, OutsourceWorld If you are not in China, you are really not in the game

Download or read book The Black Book of Outsourcing written by Douglas Brown and published by Wiley + ORM. This book was released on 2012-06-12 with total page 317 pages. Available in PDF, EPUB and Kindle. Book excerpt: Revised for 2009 and beyond, The Black Book of Outsourcing is a comprehensive guide and directory for the evolving field of outsourcing, including expert advice on how to operate an outsourcing program. Valuable governance checklists, offshoring insights, best practices and one-of-kind resources are featured in this bible of the outsourcing industry. First published in 2005, this topical, bestselling manual explores the evolution of both outsourcing buyers and suppliers. Outsourcing and research gurus Douglas Brown and Scott Wilson chart a course of advice for business leaders charged with managing sourcing initiatives, present a wealth of opportunities for job seekers, and offer insights for entrepreneurial thinkers and investors worldwide

Download or read book Landscapes of Capital written by Robert Goldman and published by John Wiley & Sons. This book was released on 2013-04-30 with total page 365 pages. Available in PDF, EPUB and Kindle. Book excerpt: Every era has its dominant representations. Just as landscape painters of previous centuries captured and expressed new modes of perceiving history, corporate advertisers now devise the imagined landscapes of global capitalism. Advertising functions as an omnipresent discursive form, publicly assembling and circulating the predominant tropes of our era. This project is based on the premise that corporate advertising’s landscapes help shape our epoch’s imaginative conceptualizations of the spatial relations, the temporal flows, and the cultural geographies that correspond to the emergence of a high-tech global economy. In Landscapes of Capital Robert Goldman and Steven Papson examine how corporate television ads from the last fifteen years have organized predominant images, tropes and narrative representations of a world in transition. The volume takes particular interest in how relations of space, time, speed, capital, technology and globalization are narratively represented in advertising. Goldman and Papson skillfully demonstrate how Capital represents itself at a moment of critical historical transition Ð the passage into high-tech globalization and the crises associated with it. They argue that corporate ads can be read to reveal how Capital represents itself and the world that is being wrought Ð in terms of the signifiers it prefers and the stories it tells.