Download or read book The Lean Enterprise Memory Jogger for Service written by Richard L. MacInnes and published by . This book was released on 2009 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This brand new version of our original Lean Enterprise Memory Jogger applies lean concepts to both services and transactional organizations. Answer this... would your customers "without question" recommend your service to friends or associates? The Lean Enterprise Memory Jogger for Service holds the key to helping you achieve superior service levels, efficiently and effectively; while retaining desirable customers and attracting new ones. Industry has learned that traditional lean manufacturing approaches when applied to the service environment can have disastrous results. Service is not manufacturing! But service delivery does require associated resources of people, technology, methods, facilities, equipment, and so on, to be designed to meet the seemingly unpredictable demands of customers.
Download or read book The Lean Enterprise Memory Jogger written by Richard L. MacInnes and published by Goal/QPC. This book was released on 2002 with total page 180 pages. Available in PDF, EPUB and Kindle. Book excerpt: Competitiveness in the New Economy demands streamlined operations and a total organizational effort to more quickly improve bottom-line performance from shop floor to boardroom. The Lean Enterprise Memory Jogger provides quick access to lean principles and practices with comprehensive ?how-to-do-it? guidance on: the goals of the Lean Enterprise, visual management, error proofing, the Kanban System, lean metrics, and more. Introduction to Lean Concepts The Goals of the Lean Enterprise Visual Management Mapping the Value Stream Error Proofing Quick Changeover Standard Operations One-Piece Flow The Kanban System Lean Metrics Total Productive Maintenance A Lean Glossary
Download or read book The Lean Memory Jogger for Healthcare written by Rich L. MacInnes and published by Goal/QPC. This book was released on 2012-08-31 with total page 260 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Lean Memory JoggerTM for Healthcare is designed for you to use as a convenient and quick reference guide on the job or on the go. Our What is it? Why use it? and How do I do it? format is crucial for understanding and retention of the tools. Put your finger on any individual tool within seconds! Use this guide as part of a self-study program or as a reference before, during, and after your training to learn the different types of tools and their uses.
Download or read book The Lean Enterprise Memory Jogger Desktop Guide written by Richard L. MacInnes and published by Goal/QPC. This book was released on 2002 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Answer this... would your customers "without question" recommend your service to friends or associates? The Lean Enterprise Memory Jogger for Service holds the key to helping you achieve superior service levels, efficiently and effectively; while retaining desirable customers and attracting new ones. Industry has learned that traditional lean manufacturing approaches when applied to the service environment can have disastrous results. Service is not manufacturing! But service delivery does require associated resources of people, technology, methods, facilities, equipment, and so on, to be designed to meet the seemingly unpredictable demands of customers.
Download or read book Lean TPM written by Dennis McCarthy and published by Elsevier. This book was released on 2004-07-21 with total page 213 pages. Available in PDF, EPUB and Kindle. Book excerpt: Merging the benefits of two well-known methodolgies, Lean Thinking and Total Productive Maintenance, Lean TPM shows how to secure increased manufacturing efficiency.Based on their experienc of working with organisations that have successfully achieved outstanding performance, McCarthy and Rich provide the tools and techniques that convert strategic vision into practical reality. Lean TPM accelerates the benefits of continuous improvement activities within any manufacturing environment by challenging wasteful working practices, releasing the potential of the workforce, targeting effectiveness and making processes work as planned. * Unites world-class manufacturing, Lean Thinking and Total Productive Maintenance (TPM)* Shows how to achieve zero breakdowns* Optimises processes to deliver performance and new products efficiently* Delivers benefit from continuous improvement activities quicklyLean TPM provides a single change agenda for organisations. It will help to develop robust supply chain relationships and to optimise the value generating process. Supported by an integrated route map and comprehensive benchmark data, this book enables engineers, technicians and managers to explore this potent technique fully. * Unites the concepts of world-class manufacturing, Lean and TPM.* Shows how to accelerate the benefits gained from continuous improvement activities.* Includes an integrated route map for Lean TPM, including benchmark data.
Download or read book 5S for Service Organizations and Offices written by Debashis Sarkar and published by Quality Press (Company). This book was released on 2006 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: ?5S is a simple and immensely practical approach to quality improvement which, when implemented effectively, can transform the fabric of a company. Traditionally used in manufacturing companies for little more than housekeeping, its latent power has yet to be leveraged by service companies. Author Debashis Sarkar has pioneered a blueprint for 5S implementation that can take service organizations to greater heights. The principles can also be applied to offices, education institutes, hospitals, and also manufacturing companies who wish to adopt 5S to its full potential. Immensely practical and hands-on, this book is based on the author's experience in catalyzing an enterprise-wide 5S implementation in India's largest private sector bank, spread across more than 700 locations not only in India but also in places such as Canada, Singapore, Dubai, and London. This change initiative touched more than 15,000 people and had the involvement of employees across all levels of the organization. The book is based on all that he applied and learnt during this massive roll out. 5S can be converted to a management practice when implemented as a change initiative involving the organization at all levels, from the CEO to the process associate. Implementation requires an all-encompassing workplace system comprising structure, people, processes, practices, and infrastructure. Such a holistic implementation moves 5S away from being just another methodology and to an intervention that can change the hearts and minds of the employees, irrespective of the state of maturity of the organization in improvements.
Download or read book Bankrupt Representation and Party System Collapse written by Jana Morgan and published by Penn State Press. This book was released on 2011 with total page 384 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Explores the phenomenon of party system collapse through a detailed examination of Venezuela's traumatic party system decay, as well as a comparative analysis of collapse in Bolivia, Colombia, and Argentina and survival in Argentina, India, Uruguay, and Belgium"--Provided by publisher.
Download or read book The Hoshin Kanri Memory Jogger written by Joseph Colletti and published by Goal/QPC. This book was released on 2013-02-19 with total page 128 pages. Available in PDF, EPUB and Kindle. Book excerpt: With the renewed emphasis on Strategic Planning effectiveness, the need is greater than ever before for a strategic planning, deployment and audit system that can help to successfully lead an organization into a competitive future. The Hoshin Kanri methodology offers a means to focus an organization on what is critical for its future and to deploy those goals in such a way that the organization is aligned both vertically and horizontally in its effort to achieve success. In addition, the Hoshin Kanri system provides the visibility to track progress of the strategic plan strategies and projects so that the leadership of the organization is able to respond to unexpected challenges and roadblocks as they arise. Hoshin Kanri is the key to driving Lean and Six Sigma initiatives across the organization.
Download or read book Supply Chain Management Concepts Methodologies Tools and Applications written by Management Association, Information Resources and published by IGI Global. This book was released on 2012-12-31 with total page 1880 pages. Available in PDF, EPUB and Kindle. Book excerpt: In order to keep up with the constant changes in technology, business have adopted supply chain management to improve competitive strategies on a strategic and operational level. Supply Chain Management: Concepts, Methodologies, Tools, and Applications is a reference collection which highlights the major concepts and issues in the application and advancement of supply chain management. Including research from leading scholars, this resource will be useful for academics, students, and practitioners interested in the continuous study of supply chain management and its influences.
Download or read book An Integrated Company Wide Management System written by Souraj Salah and published by Springer. This book was released on 2018-08-30 with total page 247 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book offers a comprehensive guide to implementing a company-wide management system (CWMS), utilising up-to-date methodologies of lean-six sigma in order to achieve high levels of business excellence. It builds the foundation for quality and continuous improvement, which can be implemented in any organization. The book begins with an introduction to and an overview of CWMSs, and reviews the existing literature on various management systems. It then discusses the integration and implementation of lean-six sigma in supply chain management. The integration approach presented highlights the link between the existing management systems and shows how continuous improvement methodologies are incorporated. The book then examines the components of CWMS, comparing them to other systems. It also explores Kano-based six sigma and concludes with further recommendations for reading. This book covers five management systems integrated into one novel approach that can be followed by organizations wishing to achieve quality and business excellence. Covering lean-six sigma – an essential element of management systems – it is a valuable resource for practitioners and academics alike.
Download or read book Velocity written by Dee Jacob and published by Simon and Schuster. This book was released on 2009-12-29 with total page 322 pages. Available in PDF, EPUB and Kindle. Book excerpt: Millions of readers remember The Goal, the landmark business novel that sets forth by way of story the essential principles of Eliyahu Goldratt's innovative methods of production. Now, from the AGI-Goldratt Institute and Jeff Cox, the same creative writer who co-authored The Goal, comes VELOCITY, the book that reveals how to achieve outstanding bottom-line results by integrating the world's three most powerful continuous improvement disciplines: Lean, Six Sigma, and Goldratt's Theory of Constraints. Used by the United States Navy and United States Marine Corps to dramatically improve some of the most complex, logistically vast supply chains in the world, the VELOCITY APPROACH draws on the strengths of all three disciplines to deliver breakthrough performance gains. In physics, speed with direction is velocity; in business, the application of VELOCITY means your organization can achieve operational speed with strategic direction to outmaneuver competitors, gain loyalty with customers, and rapidly build sustainable earnings growth -- in as little as one or two business quarters. Dee Jacob and Suzan Bergland, two princi-pals of AGI, have been teaching the concepts, techniques, and tools of VELOCITY to major corporations, including Procter & Gamble, ITT, and Northrop Grumman, for years. Now they unlock the door for you to see how to apply their insights and methods to your organization -- be it business, not-for-profit, manufacturing, or service based -- in order to shorten lead times, slash inventories, reduce production variability, and increase sales. Writer Jeff Cox returns with the vivid, realistic style that made The Goal so readable yet so edifying. Thrust into the presidency of the subsidiary company where she has managed sales and marketing, Amy Cieolara is mandated by her corporate superiors to implement Lean Six Sigma (LSS) in order to appease a key customer. Assigned to help her is LSS Master Black Belt Wayne Reese, installed as her operations manager. But as time goes on and corporate pressure mounts, Amy finds she has to start thinking for herself -- and learning from everyone around her -- and she arrives at the series of steps that form the core of the VELOCITY APPROACH. VELOCITY offers keen insight into the human and organizational factors that so often derail growth while teaching you proven, practical techniques for restarting and revving up the internal engines of your company to reach new levels of success. Colorful characters, believable situations, and everything from dice games to AGI's "reality tree" techniques make this business novel a vital resource for everyone seeking to deliver business improvement in these challenging economic times -- and far into the future.
Download or read book Customer Oriented Global Supply Chains Concepts for Effective Management written by Eyob, Ephrem and published by IGI Global. This book was released on 2012-03-31 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book provides insights and supports executives, middle managers and practitioners concerned with the management of supply chain with expertise, knowledge, information and organizational management development in different types of industries"--Provided by publisher.
Download or read book The Lean Enterprise Memory Jogger written by Goal/qpc and published by . This book was released on 2016-07 with total page 200 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Design for Six Sigma written by Elizabeth A. Cudney and published by CRC Press. This book was released on 2016-08-05 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt: Design for Six Sigma (DFSS) is an innovative continuous improvement methodology for designing new products, processes, and services by integrating Lean and Six Sigma principles. This book will explain how the DFSS methodology is used to design robust products, processes, or services right the first time by using the voice of the customer to meet Six Sigma performance. Robust designs are insensitive to variation and provide consistent performance in the hands of the customer. DFSS is used to meet customer needs by understanding their requirements, considering current process capability, identifying and reducing gaps, and verifying predictions to develop a robust design. This book offers: Methodology on how to implement DFSS in various industries Practical examples of the use of DFSS Sustainability utilizing Lean Six Sigma techniques and Lean product development Innovative designs using DFSS with concept generation Case studies for implementing the DFSS methodology Design for Six Sigma (DFSS) enables organizations to develop innovative designs. In order to redesign an existing process or design a new process, the success is dependent on a rigorous process and methodology. DFSS ensures that there are minimal defects in the introduction of new products, processes, or services. The authors have compiled all of the tools necessary for implementation of a practical approach though innovation.
Download or read book Transforming Health Care Management written by Ivan Barrick and published by Jones & Bartlett Learning. This book was released on 2009-10-06 with total page 255 pages. Available in PDF, EPUB and Kindle. Book excerpt: Using straightforward, accessible language, this groundbreaking resource is a comprehensive primer on the most progressive tools and techniques currently used for assessing healthcare systems and healthcare process effectiveness. Typically these tools are embedded in programs such as Total Quality Management, continuous process improvement, process reengineering, protocol redesign, or most recently, Six Sigma and organizational transformation. Transforming Health Care Management presents an integrated, multi-disciplinary approach while focusing on fundamental concepts. It will thoroughly prepare the reader to design, implement, manage, operate, monitor or improve technology, processes, and programs and is an ideal text for those studying healthcare information technology, operations research, systems analysis, process improvement, or informatics. Features: Chapters cover highly technical subjects using clear and accessible language. Vignettes from the author’s years of professional experience illustrate particularly complex concepts. Focuses on key concepts and applications rather than theory and jargon. Accompanied by a complete package of instructor resources (downloadable Instructor’s Manual, TestBank, PowerPoint slides) to facilitate teaching and learning.
Download or read book Improving Quality in Outpatient Services written by Carole Guinane and published by CRC Press. This book was released on 2011-06-22 with total page 302 pages. Available in PDF, EPUB and Kindle. Book excerpt: A valuable reference for those involved in the field of ambulatory patient care, Improving Quality in Outpatient Services offers time-tested instruction on how to create a world-class outpatient program. It supplies a high-level overview of current opportunities, national quality programs, and challenges—outlining the policies, procedures, and plans required for success. Stimulating readers with a wealth of practical applications, stories, and examples, the book details the governance, medical staff, and quality structures required to create, implement, and maintain a safe and efficient outpatient program. It introduces powerful techniques for infection control, medication management, risk prevention, and the elimination of medication errors. It also: Lists mandatory policies and procedures Contains practice drills to prepare you for real-world scenarios Explains how to create a report card to measure quality at all levels Includes a sample curriculum that outlines the courseware required by OSHA and other licensing and regulatory agencies The authors address documentation and human resources factors and supply an abundance of information and resources in the appendices, including how and where to apply for certification, medical record review tools, policy and procedure checklists, and a state-by-state listing of resources available for outpatient and ambulatory programs. Explaining how to involve patients in the decision making process, the text details a proven system for evaluating quality at all levels of your organization.
Download or read book Six Sigma Marketing written by R. Eric Reidenbach and published by . This book was released on 2009 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:
