Download or read book The Customers Always Write written by C. DeAndré Smith and published by Dog Ear Publishing. This book was released on 2018-07-14 with total page 244 pages. Available in PDF, EPUB and Kindle. Book excerpt: “... the store is a place to vent, openly and freely. It is a place to bond. It is a place of revelation. It is an instrument of catharsis. It is the ultimate confessional.” -Kirkus Reviews “Fabulous read, perfect fit! I’m delighted and thrilled Pen the Tale partnered to executive produce our dating and relationship show as seen on 4K Universe Channel!” - Bishop (Show Creator) Ten years as a clerk in an adult retail establishment has given author C. DeAndré Smith tales about a still-taboo topic that involves people from a wide cross-section of society. No one is exempt from Smith’s razor-sharp observations, whether they’re white-collar professionals or blue-collar custodians. Some enter the store knowing precisely what they want, others just to see what the fuss is all about, but all of them end up chatting with the guy behind the counter. The Customers Always Write… The Untold Stories provides a fascinating look into the happenings in a store that deals with exotic and adult products and the people encountered along the way. Smith’s witty and astute commentary on America’s relationship with sex is engaging and insightful, and it will make you reconsider your thoughts on adult emporiums.
Download or read book Customers for Life written by Carl Sewell and published by Crown Currency. This book was released on 2009-07-01 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this completely revised and updated edition of the customer service classic, Carl Sewell enhances his time-tested advice with fresh ideas and new examples and explains how the groundbreaking “Ten Commandments of Customer Service” apply to today’s world. Drawing on his incredible success in transforming his Dallas Cadillac dealership into the second largest in America, Carl Sewell revealed the secret of getting customers to return again and again in the original Customers for Life. A lively, down-to-earth narrative, it set the standard for customer service excellence and became a perennial bestseller. Building on that solid foundation, this expanded edition features five completely new chapters, as well as significant additions to the original material, based on the lessons Sewell has learned over the last ten years. Sewell focuses on the expectations and demands of contemporary consumers and employees, showing that businesses can remain committed to quality service in the fast-paced new millennium by sticking to his time-proven approach: Figure out what customers want and make sure they get it. His “Ten Commandants” provide the essential guidelines, including: • Underpromise, overdeliver: Never disappoint your customers by charging them more than they planned. Always beat your estimate or throw in an extra service free of charge. • No complaints? Something’s wrong: If you never ask your customers what else they want, how are you going to give it to them? • Measure everything: Telling your employees to do their best won’t work if you don’t know how they can improve.
Download or read book Moments of Magic written by Shep Hyken and published by Shepard Presentations, LLC. This book was released on 1993 with total page 80 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book The Credit Monthly written by and published by . This book was released on 1927 with total page 1140 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book I Will Always Write Back written by Martin Ganda and published by Little, Brown Books for Young Readers. This book was released on 2015-04-14 with total page 342 pages. Available in PDF, EPUB and Kindle. Book excerpt: The New York Times bestselling true story of an all-American girl and a boy from Zimbabwe and the letter that changed both of their lives forever. It started as an assignment... Everyone in Caitlin's class wrote to an unknown student somewhere in a distant place. Martin was lucky to even receive a pen-pal letter. There were only ten letters, and fifty kids in his class. But he was the top student, so he got the first one. That letter was the beginning of a correspondence that spanned six years and changed two lives. In this compelling dual memoir, Caitlin and Martin recount how they became best friends—and better people—through their long-distance exchange. Their story will inspire you to look beyond your own life and wonder about the world at large and your place in it.
Download or read book Successful Writing at Work written by Philip C. Kolin and published by . This book was released on 2003 with total page 834 pages. Available in PDF, EPUB and Kindle. Book excerpt: This best-selling text is more than a comprehensive introduction for the business writing course; it also serves as a post-college reference tool for students launching their careers. Successful Writing at Work is recognized for its abundance of realistic situations and problems, broad range of real-world examples, and detailed guidelines for drafting, editing, and producing professional documents and graphics.Technology coverage includes researching with electronic and online resources; writing for the web; creating visually effective web sites; using computer programs such as PowerPoint and Corel Draw to enhance oral presentations; and learning new technologies that continue to change the way people communicate in the workplace.Writing instruction covers how to prepare news releases in the chapter on Summarizing Material, and instructions for policies and regulations in the chapter on Writing Instructions. The Documenting Sources chapter features up-to-date coverage of MLA and APA documentation styles.Up-to-date, thought-provoking approaches to business writing include enhanced coverage of thinking globally and multiculturally when communicating in various business contexts and engaging new real-world examples that demonstrate the kinds of situations students will face on the job.
Download or read book Exploring Management written by John R. Schermerhorn, Jr and published by John Wiley & Sons. This book was released on 2009-12-30 with total page 557 pages. Available in PDF, EPUB and Kindle. Book excerpt: Exploring Management, Second Edition by John Schermerhorn, presents a new and exciting approach in teaching and learning the principles of management. This text is organized within a unique learning system tailored to students’ reading and study styles. It offers a clean, engaging and innovative approach that motivates students and helps them understand and master management principles.
Download or read book The Rational Method in Spelling written by Edward Gendar Ward and published by . This book was released on 1903 with total page 170 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Getting Service Right written by Jeff Toister and published by Toister Performance Solutions. This book was released on 2019-03-15 with total page 219 pages. Available in PDF, EPUB and Kindle. Book excerpt: Are you endlessly trying to improve your employees' customer service skills, but getting so-so results? There may be a culprit that you've never considered.Rather than offering another set of customer service tips, Getting Service Right takes a novel approach by rooting out the real reasons employees don't consistently deliver the service they should. The results can be both surprising and illuminating, such as: Company cultures that unwittingly discourage excellent customer service.Employees torn between following policy or serving the customer.Cost reduction efforts that actually increase the cost of service.Poor products and services that make it impossible to satisfy customers.Bad habits that make it difficult to listen to customers' needs.Getting Service Right is filled with examples from well-known organizations, real stories from frontline employees, and the latest scientific research. These powerful, sometimes counterintuitive insights can be applied at the organizational, departmental, or individual level to help the entire team deliver outstanding customer service.Note: the first edition of this book was published under the title, Service Failure: The Real Reasons Employees Struggle with Customer Service and What You Can Do About I
Download or read book The Customer Centricity Playbook written by Peter Fader and published by University of Pennsylvania Press. This book was released on 2018-10-30 with total page 136 pages. Available in PDF, EPUB and Kindle. Book excerpt: A 2019 Axiom Business Award winner. In The Customer Centricity Playbook , Wharton School professor Peter Fader and Wharton Interactive's executive director Sarah Toms help you see your customers as individuals rather than a monolith, so you can stop wasting resources by chasing down product sales to each and every consumer.
Download or read book National Lithographer written by and published by . This book was released on 1920 with total page 602 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book PC Mag written by and published by . This book was released on 1992-12-08 with total page 608 pages. Available in PDF, EPUB and Kindle. Book excerpt: PCMag.com is a leading authority on technology, delivering Labs-based, independent reviews of the latest products and services. Our expert industry analysis and practical solutions help you make better buying decisions and get more from technology.
Download or read book INSPIRED written by Marty Cagan and published by John Wiley & Sons. This book was released on 2017-11-17 with total page 370 pages. Available in PDF, EPUB and Kindle. Book excerpt: How do today’s most successful tech companies—Amazon, Google, Facebook, Netflix, Tesla—design, develop, and deploy the products that have earned the love of literally billions of people around the world? Perhaps surprisingly, they do it very differently than the vast majority of tech companies. In INSPIRED, technology product management thought leader Marty Cagan provides readers with a master class in how to structure and staff a vibrant and successful product organization, and how to discover and deliver technology products that your customers will love—and that will work for your business. With sections on assembling the right people and skillsets, discovering the right product, embracing an effective yet lightweight process, and creating a strong product culture, readers can take the information they learn and immediately leverage it within their own organizations—dramatically improving their own product efforts. Whether you’re an early stage startup working to get to product/market fit, or a growth-stage company working to scale your product organization, or a large, long-established company trying to regain your ability to consistently deliver new value for your customers, INSPIRED will take you and your product organization to a new level of customer engagement, consistent innovation, and business success. Filled with the author’s own personal stories—and profiles of some of today’s most-successful product managers and technology-powered product companies, including Adobe, Apple, BBC, Google, Microsoft, and Netflix—INSPIRED will show you how to turn up the dial of your own product efforts, creating technology products your customers love. The first edition of INSPIRED, published ten years ago, established itself as the primary reference for technology product managers, and can be found on the shelves of nearly every successful technology product company worldwide. This thoroughly updated second edition shares the same objective of being the most valuable resource for technology product managers, yet it is completely new—sharing the latest practices and techniques of today’s most-successful tech product companies, and the men and women behind every great product.
Download or read book Opening Day in Milwaukee written by Matthew J. Prigge and published by McFarland. This book was released on 2023-03-27 with total page 270 pages. Available in PDF, EPUB and Kindle. Book excerpt: Opening day in Milwaukee is an event like no other in baseball--all the pomp and reverence for the return of the season, with a tailgate party like only Brewers fans know how to throw. Each opener creates treasured memories, like Hank Aaron's return to Milwaukee, Sixto Lezcano's walk-off grand slam, the momentous opening of Miller Park, Lorenzo Cain's game-saving grab or the debuts of a couple of kids named Yount and Molitor. Chronicling a half-century of baseball lore, this book relives 53 home openers and the traditions, oddball characters, unlikely heroes and Hall of Fame legends they featured.
Download or read book Beginning Visual C 2005 Express Edition written by Heather Wright and published by Apress. This book was released on 2006-11-17 with total page 462 pages. Available in PDF, EPUB and Kindle. Book excerpt: * Written by Peter Wright, who taught 100,000 new programmers how to program in Visual Basic when Microsoft last launched a new product so suitable for new/hobbyist and aspirant programmers. The same Peter Wright style today makes this book the best Express tutorial available. * Covers all the key features of Express C# in a friendly, accessible style, and opens up a whole range of exciting continuation products in the Apress roadmaps for when the new programmers wants to continue their journey. * C# is the language of the future and a lot of aspirant programmers are going to choose C# as their entry-point into programming. This book serves that new community of programmers and presents a first-class author to guide them.
Download or read book How to Be a Website Reseller written by Eric Nkeng Defang and published by Lulu.com. This book was released on 2017-09-12 with total page 126 pages. Available in PDF, EPUB and Kindle. Book excerpt: Starting your own reseller business is incredibly exciting and just a tiny bit scary. Let's face it; any time you start something new - especially something as "real" as your very own business - it can be intimidating.
Download or read book Parliamentary Papers written by Great Britain. Parliament. House of Commons and published by . This book was released on 1909 with total page 1000 pages. Available in PDF, EPUB and Kindle. Book excerpt:
