Download or read book The Challenge of Front Line Management written by Ronald R. Sims and published by Greenwood Publishing Group. This book was released on 2001 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: Annotation What managerial work is becoming, as organizations in the New Economy "flatten themselves down" in response to the challenges of world competition.
Download or read book Leadership Basics for Frontline Managers written by Bill Templeman and published by CRC Press. This book was released on 2014-03-05 with total page 154 pages. Available in PDF, EPUB and Kindle. Book excerpt: Training for frontline managers and supervisors is being ignored as a business improvement tactic at the worst possible time. As management jobs become increasingly complex, we continue to be inundated with the latest methods for improving job performance, along with less time to sort through all this information. Focused on interpersonal management skills, Leadership Basics for Frontline Managers: Tips for Raising Your Level of Effectiveness and Communication explains what it takes to improve how you communicate and relate to your employees, customers, and bosses. It presents 25 chapters grouped into four categories: Personal Effectiveness, Leadership, Communication, and Your Career. After reading this book, you will better understand: How to deal with information overload The best ways to manage during tough times How to handle difficult co-workers How to run more effective meetings The basics of giving and receiving feedback How to manage your career more effectively Each chapter dissects a different management skill and concludes with a list of bullet points to help you take action immediately. By illustrating key concepts with scenarios drawn from a range of work situations, this book is an ideal reference for: Anyone new to a management position Experienced managers who want to sharpen their leadership skills Managers who find themselves managing a diverse group of employees Because the chapters were written to stand on their own, this book supplies guidance you can easily read in short chunks, a few minutes at a time. While the book draws on contemporary management theory, the bulk of the writing stems from the author's real-world experience as a facilitator, trainer, writer, coach, and program designer in both the private and public sectors.
Download or read book The Challenge of Front Line Management written by Carolyn L. Facteau and published by Bloomsbury Publishing USA. This book was released on 2000-11-30 with total page 281 pages. Available in PDF, EPUB and Kindle. Book excerpt: As the way work is done changes and as organizations flatten themselves down in response to demands posed by the new global economy, managers on the front lines, where some say the real work is done, need a broader set of skills than ever before. They must learn to see their jobs differently—to become tougher and more durable—but they must also become more flexible in how they interact with the organization itself and its changing work and economic environments. The authors emphasize key tasks that front-line managers must do today, such as strategic planning, budgeting, quality management, and benchmarking, and how they must focus attention on their customers, until now far removed and perhaps out of mind. They must also recognize the need for effective information systems and find ways to align their immediate work units with larger organizational strategies and processes. In short, the authors offer essentially a new paradigm for the way management should now be practiced in a far-ranging book that today's managers will need to keep pace with changes that could threaten their careers, and a book that offers others on the way up a way to start their own careers on the right foot. Becoming an effective front-line manager starts with understanding the job. The authors begin with a comprehensive look at what it means to be a front-line manager and the special challenges they face. They must become all things to all people, say the authors, and at the same time consider other, perhaps unfamiliar challenges, such as safety and health concerns. Front-line managers today must also learn to grow and adapt to changing work environments. The authors present an extensive view of these new tasks and roles and detail the ways in which front-line managers can address and overcome the obstacles they will find. The book is a readable, thought-provoking study of special interest to teachers of general management courses on the undergraduate and graduate levels.
Download or read book Managing Front Line Practice in Social Care written by Daphne Statham and published by Jessica Kingsley Publishers. This book was released on 2004 with total page 180 pages. Available in PDF, EPUB and Kindle. Book excerpt: Written by key figures in the field of social care training and administration this much-needed volume provides good practice guidance for front line managers. The contributions are based upon recent research into management practice.
Download or read book Judgment on the Front Line written by Chris DeRose and published by Penguin. This book was released on 2012-10-11 with total page 277 pages. Available in PDF, EPUB and Kindle. Book excerpt: Front-line employees who deal directly with customers are the face of any organization. Not only do they have the most impact on how a brand is perceived, but they are also the most valuable source of insight into what customers want and how to give it to them. Unfortunately, as management experts Chris DeRose and Noel M. Tichy explain, most organizations don't know how to evaluate the risk of giving employees more autonomy. Many of those who are willing to try haven't even invested resources in ensuring that-once the shackles are off-front-line employees make good judgments. Tichy and DeRose offer powerful examples of front-line leadership, such as: How Zappos trusts its people to do anything in service of a customer, including providing free product or reimbursing for mistakes How Mayo Clinic of Arizona enabled its nurses to challenge the hierarchy in order to improve patient care
Download or read book Meeting the Challenge of Human Resource Management written by Vernon D. Miller and published by Routledge. This book was released on 2014-07-11 with total page 283 pages. Available in PDF, EPUB and Kindle. Book excerpt: While communicating is a vital skill for managers at all organizational levels and in all functional areas, human resource managers are expected to be especially adept communicators, given the important interpersonal component of their roles. Practitioners and scholars alike stand to benefit from incorporating an updated and more nuanced view of communication theory and practice into standard human resource management practices. This book compiles readings by thought leaders in human resource management and communication, exploring the intersection of interests, theories, and perspectives from the two fields to highlight new opportunities for research and practice. In addition to covering the foundations of strategic human resource management, the book: offers a critical review of the research literature on topics including recruitment, selection, performance management, compensation, and development uses a communication perspective to analyze the impact of corporate strategy on human resource systems investigates the key human resource management topic of the relationship between a company's human capital and its effectiveness directly discusses the implications of communication literature for human resource management practice Written at the cross-section of two established and critcally linked fields, this book is a must-have for graduate human resource management and organizational communication students, as well as for high-level human resource management practitioners.
Download or read book Always Time for Coffee written by Kate Minchin and published by . This book was released on 2019-02 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Are you a frontline manager, team leader or supervisor with big responsibilities? Do you have a low budget, little autonomy, or haven't had the training you think you need?Whether you are new to management or you have been in management roles for years, this book will help guide you through some of the most common problems faced by all managers, and all in the time it takes to drink a few cups of coffee.Full of case studies from managers around the world and examples from the author's own career, you will learn from the experience (and mistakes) of others, including how to¿Get the best out of your team¿Confidently face the day to day challenges of management¿Develop powerful, positive and productive relationships with your colleagues¿Expand your own skills¿Become the best possible manager you can.
Download or read book The Frontline Leader written by Ern Prentice and published by Mirabel Publishing. This book was released on 2017-12-30 with total page 292 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book The Challenge to Change written by Rebecca Kolins Givan and published by Cornell University Press. This book was released on 2016-08-19 with total page 217 pages. Available in PDF, EPUB and Kindle. Book excerpt: There is constant pressure on hospitals to improve health care delivery and increase cost effectiveness. New initiatives are the order of the day in the dramatically different health care systems of the United States and Great Britain. Often, as we know all too well, these efforts are not successful. In The Challenge to Change, Rebecca Kolins Givan analyzes the successes and failures of efforts to improve hospitals and explains what factors make it likely that the implementation of reforms will rewarded by positive transformation in a particular institution’s day-to-day operation. Givan’s in-depth qualitative case studies of both top-down initiatives and changes first suggested by staff on the front lines of care point clearly to the importance of all hospital workers in effecting change and even influencing national policy. Givan illuminates the critical role of workers, managers, and unions in enabling or constraining changes in policies and procedures and ensuring their implementation. Givan spotlights an Anglo-American model of hospital care and work organization, even while these countries retain their differences in access and payment. Entrenched professional roles, hierarchical workplace organization, and the sometimes-detached view of policymakers all shape the prospects for change in hospitals. Givan provides important examples of how the dedication and imagination of the people who work in hospitals can make all the difference when it comes to providing quality health care even in a challenging economic environment.
Download or read book Internet Based Organizational Memory and Knowledge Management written by Schwartz, David and published by IGI Global. This book was released on 1999-07-01 with total page 279 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Internet is quickly moving from a marketing tool in which businesses and organizations promote sales and awareness, to a core element of any information system architecture. The advent of the Internet as a fundamental infrastructure for the delivery of advanced business systems has opened up a wide range of questions for the design and development of such systems.Internet-Based Organizational Memory and Knowledge Management provides a multidisciplinary view of the wide range of ideas on innovative Internet information systems as they related to organizational memory and knowledge. Using the Internet as the primary architectural base, this book presents results and challenges of Internet-based knowledge management systems.
Download or read book Handbook of Research on Innate Leadership Characteristics and Examinations of Successful First Time Leaders written by Guah, Matthew Waritay and published by IGI Global. This book was released on 2021-02-05 with total page 500 pages. Available in PDF, EPUB and Kindle. Book excerpt: For hundreds of years, different leadership theories have been explored to try to explain exactly how and why certain people become great leaders. Research spans a discussion of personality traits, the characteristics of the situation at hand, and qualifications of the leader to try to determine what causes people to become more likely than others to take charge. This can be in various settings: CEOs, presidents and prime ministers, managing directors, governors, senators, head coaches, and more. Through the examination of first-time leadership, new theories and ideas on leadership are explored. The Handbook of Research on Innate Leadership Characteristics and Examinations of Successful First-Time Leaders is a comprehensive reference source that focuses on what qualities distinguish first-time leadership from traditional leaders, while furthering leadership theories that look at other variables such as situational factors, knowledge base, skill levels, etc. It reviews the various approaches used by first-time leadership and how each of them uniquely approaches effective leadership, key outcomes, and the strengths and weaknesses of each approach. Furthermore, it distinguishes between the traditional route for leadership, the gradual moving up of an individual over time to higher positions, and a first-time leadership in which an individual begins right away in a position without climbing the professional ladder. This book will attempt to draw lessons from existing first-time leadership experience and provide evidence for the appropriateness of such a route to leadership. Topics highlighted include transformational leadership, political leaders, ethical and unethical leadership, and leadership development. This book is ideal for young professionals, leaders, executives, managers, graduate students, practitioners, government officials, researchers, academicians, and students.
Download or read book Training of children and families social workers written by Great Britain: Parliament: House of Commons: Children, Schools and Families Committee and published by The Stationery Office. This book was released on 2009-07-30 with total page 220 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book The Frontline Manager s Playbook written by Derrick Mains and published by Independently Published. This book was released on 2019-06-30 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt: Finally, a management book that gets to the heart of the problem and provides real-world actionable advice for "getting the job done". What limits an organization is not its operating model but its management model or in many cases, the lack thereof. That is until now! Derrick Mains nails it with his latest book by providing a tool-kit for anyone and everyone that that manages people. Practical, Relevant and Real is how I would describe one of the best books I've read for front line managers. Sophia, the unsung HERO of an all too familiar story follows the plight of an inexperienced manager that has been tossed into the deep end of the pool and expected to "figure it out". Her story draws you into her world because, at some point in our life, we have all been there. The Frontline Playbook is a must-read for any manager, that feels completely overwhelmed and unprepared for the task of people management. Great read! Kelly Ernce President PRO TECH STAFFING SOLUTIONS
Download or read book Air Traffic Control Facility Staffing written by United States. Congress. House. Committee on Transportation and Infrastructure. Subcommittee on Aviation and published by . This book was released on 2008 with total page 200 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book The Challenge of Library Management written by Pixey Anne Mosley and published by American Library Association. This book was released on 2011-04-04 with total page 266 pages. Available in PDF, EPUB and Kindle. Book excerpt: Peppered with short narratives that use real-life examples of change principles, this book helps managers reassure their staff that change can be an opportunity for reflection and personal growth.
Download or read book Frontline Teamwork written by Louis W. Joy and published by Buisness One Irwin/APICS Serie. This book was released on 1994 with total page 314 pages. Available in PDF, EPUB and Kindle. Book excerpt: A lively, engaging look at real-world progression from traditional management to teamwork and total quality, highlighting the typical challenges, rewards, and emotional impact on all employees. Guaranteed to capture the interest of front-line workers and help them contribute to the success of their organizations.
Download or read book Investigation of Management Problems at Los Alamos National Laboratory written by United States. Congress. House. Committee on Energy and Commerce. Subcommittee on Oversight and Investigations and published by . This book was released on 2003 with total page 1538 pages. Available in PDF, EPUB and Kindle. Book excerpt:
