Download or read book The Breakthrough Insurance Agency written by Bart Baker and published by . This book was released on 2015-05-01 with total page 142 pages. Available in PDF, EPUB and Kindle. Book excerpt: You're in the insurance business, and you're searching for a breakthrough. Maybe you're a new agent and feel overwhelmed by the task ahead of you. Or maybe you've already been in the business for several years, and you're doing pretty well, but you've hit a plateau. Whatever the case, you're looking for a way to put your business on the path to continuous growth. If this sounds like you, you're in the right place. The Breakthrough Insurance Agency shows you how to build a successful agency from the ground up. Moreover, it gives you the keys to break out of the stagnation rut many agents fall into after they're established. Using his acclaimed agency-building process, top insurance agent Bart Baker walks you through the ten key steps of creating an agency that give you the results you've been dreaming of. You'll learn how to set a powerful vision for your business, fund continuous growth, maximize your success with the 3M Breakthrough System and the Gap Elimination Process, set up departments that work, structure a compensation plan that serves you and your employees, and ultimately transform your agency from a quote shop into a referral shop. It doesn't matter what stage of the game you're at. As long as you are truly motivated to create a bigger and better future for yourself, you can shave years and years off of your journey to getting you and your family to where you aspire to be. The Breakthrough Insurance Agency will show you how to make it happen."

Download or read book Insurance and Behavioral Economics written by Howard C. Kunreuther and published by Cambridge University Press. This book was released on 2013-01-28 with total page 343 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book examines the behavior of individuals at risk and insurance industry policy makers involved in selling, buying and regulation.

Download or read book Service Innovation How to Go from Customer Needs to Breakthrough Services written by Lance Bettencourt and published by McGraw Hill Professional. This book was released on 2010-06-25 with total page 289 pages. Available in PDF, EPUB and Kindle. Book excerpt: Advance praise for Service Innovation: "To the CEOs of all service companies I deal with: READ THIS BOOK!" -- Dave Wascha, senior director, Bing Product Management, Microsoft Corporation "Lance Bettencourt deftly blends his academic and consulting experience to provide an example-rich, readable, practical, and innovative discussion of service innovation." -- Leonard Berry, coauthor of Management Lessons from Mayo Clinic "Provides the robust framework to design services that unlock growth opportunities for every business." -- Lance Reschke, vice president, Ceridian Corporation "The tools and guidance in this book will inspire companies, small and large, to create effective and innovative services that are desperately needed." -- Mary Jo Bitner, Ph.D., W. P. Carey School of Business, Arizona State University, and coauthor of Services Marketing: Integrating Customer Focus Across the Firm "Cracks the code from the fuzzy front end through the complete life cycle of Service Innovation." -- Angelo Rago, division vice president, Global Customer Services, Abbott Medical Optics "Filled with rich examples of how firms can innovate service through helping customers get jobs done." -- Stephen W. Brown, Ph.D., W. P. Carey School of Business, Arizona State University "Any leader intent on providing distinctive value to customers must read Service Innovation." -- Michael Reynolds, staff vice president, Commercial Marketing, WellPoint, Inc. If there’s one truism about the service sector, it's that businesses don't succeed by inventing a better mousetrap; they succeed by finding the best, most cost-effective way to get rid of their customers' mice. In industries ranging from heavy machinery to health care to financial services to consumer goods, service innovation is helping businesses find new revenue streams--and enhance existing ones--by satisfying their customer's need to get things done. Few understand this better than Lance Bettencourt, a strategy adviser at Strategyn and a leading educator in management innovation consulting. And in Service Innovation, Bettencourt gives a master's class on the art and science of creating breakthrough service products. True service innovation demands that you shift the focus away from the solution and back to the customer. To achieve this shift in your business--one that takes you from making educated guesses to building a clear model to guide service innovation--Bettencourt instructs on the finer points of how to rethink your approach to the customer's needs: how the customer defines value in a product or service. Bettencourt mines nearly 20 years' experience in teaching and advising clients with service- and product-dominant businesses to demonstrate proven ways you can build, streamline, and focus your company's service product innovation processes. Among the numerous key ideas and practices are: Insight on understanding the different types of clients you serve—and how your products deliver value to them Ways to design specific frameworks for discovering service innovation opportunities for new, improved, and supplementary service products Practical guidance on staying focused on the "fuzzy front end" of service innovation The fundamental elements of a winning service strategy Finding new ways to help people solve problems and get things done is why there are goods and services in the first place. And in Service Innovation, Lance Bettencourt fills a vital need by delivering the essential guide that can put your business on the latest frontier of value creation.

Download or read book No More Pointless Meetings written by Martin Murphy and published by AMACOM. This book was released on 2012-10-31 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: Wasting time in pointless meetings....It's the bane of work life-and the one thing that never seems to change. But meetings can be highly effective, says Martin Murphy, who has helped a "Who's Who" of corporate clients transform timesapping meetings into "breakthrough sessions" that are truly productive. His strategy is not simply to speed them up or make them more palatable with flashier facilitation. Rather, the key is to upend the entire concept of meetings. That means throwing out traditional protocols and using one of four new collaboration models to get more done, faster than ever before. These sessions address: Issues management: identify, rank, and resolve issues-promoting critical concerns to Action Plan status * Problem solving: thirty-minute sessions for solving complex problems * Innovation: discover the billion-dollar idea that lurks in every organization * Strategic planning: stripped-down protocols for the kind of ongoing, realtime planning required in today's fast-paced economy In an era when innovation and speed-to-market rule, No More Pointless Meetings leverages the creativity and knowledge of an organization's people-a potent resource that conventional meetings ignore.

Download or read book Inside the Insurance Industry Third Edition written by Kevin Glaser and published by Inside the Insurance Industry - Third Edition. This book was released on 2014-01-22 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: My entire career has been spent in the insurance industry. And, having listened to others talk about their occupations, it seems there are many worse places to have worked!Insurance provides an important role in society. It allows individuals and businesses the financial security to take risks without worrying about the adverse impact of a property loss or being sued by others who may allege you were negligent. Think about it. If you had no automobile insurance, would you be willing to jump in your car with no concerns about paying for damages to your car, or for bodily injury to others, if you had to pay for these things out-of-pocket? Also, would you be comfortable manufacturing a product that might cause personal injury to a user if you or your business had to pay for such injury out of your corporate earnings? And what if your corporate earnings were insufficient? A worst-case scenario might involve bankruptcy. But the insurance industry has its shortcomings. In my opinion, many of the problems that exist are the direct result of a lack of understanding about how various segments of the insurance industry work. Consumers and businesses don't know how insurance agents sell insurance, how their insurance policies work or how insurance companies operate. My purpose in writing Inside the Insurance Industry - Third Edition was to provide answers to questions like these. And, while many people's eyes glaze over when the topic of insurance comes up, I believe that you will find this book easy to comprehend and a quick read. Find out for yourself why so this book has earned so many #1 insurance book review rankings, and how you can save money during the insurance purchasing process!

Download or read book The Perfect Insurance Agency written by Eddie Price and published by Jenesis Software, Inc.. This book was released on 2019-03-24 with total page 148 pages. Available in PDF, EPUB and Kindle. Book excerpt: The best all-around book ever written about the insurance business or any business for that matter. Do you often feel like you are: > Playing catch-up? > Reacting to most days rather than managing them? > Struggling with team communication and cooperation? > Moving from one marketing strategy to another with little success? > Do you want to learn how to: > Grow the agency faster? > Improve team morale? > Reduce employee turnover? > Implement better team training? > Motivate a passionate and caring team? > Build a skilled and reliable team? > Pass the one month off test?

Download or read book How I Built A 37 Million Insurance Agency In Less Than 7 Years Second Edition written by Darren Sugiyama and published by Ontogeny Group, Incorporated. This book was released on 2020-05-27 with total page 200 pages. Available in PDF, EPUB and Kindle. Book excerpt: It has been 10 years since the First Edition of this book was published. A lot has changed in the last 10 years. The insurance industry has changed, the economy has changed, and Darren Sugiyama's entire business model has changed. Many of the principles Sugiyama wrote about in the First Edition are still very relevant, however this Second Edition contains new insights and new lessons he has learned over the last 10 years. Now in his 17th year in the insurance industry - with three additional insurance firms - Sugiyama explains what elements of his approach have stayed the same, what elements have evolved, and what elements are brand new.

Download or read book Stand Out written by Dorie Clark and published by Penguin. This book was released on 2015-04-21 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: Standing out is no longer optional Too many people believe that if they keep their heads down and work hard, they’ll be recognized on the merits of their work. But that’s simply not true anymore. “Safe” jobs disappear daily, and the clamor of everyday life drowns out ordinary contributions. To make a name for yourself, to create true job security, and to make a difference in the world, you have to share your unique perspective and inspire others to take action. But in a noisy world where it seems everything’s been said—and shouted from the rooftops—how can your ideas stand out? Fortunately, you don’t have to be a genius or a worldwide superstar to make an impact. Drawing on interviews with more than fifty thought leaders in fields ranging from business to genomics to urban planning, Dorie Clark shows how these masters achieved success and how anyone—with hard work—can do the same. Whether it’s learning to ask the right questions, developing and building on an expert niche, or combining disparate fields to get a new perspective, Clark outlines ways to develop the ideas that set you apart. Of course, having a breakthrough insight is only half the battle. If you really want to share your ideas, you have to find a way to build an audience, communicate your message, and inspire others to embrace your vision. Starting small is fine; Clark provides a step-by-step guide to help you leverage your existing networks, attract new people to your cause, and, ultimately, build a community around your ideas. Featuring vivid examples based on interviews with influencers such as Seth Godin, David Allen, and Daniel Pink, Clark shows you how to break through and ensure that your ideas get noticed. Becoming a thought leader in your company or in your profession is the ultimate career insurance. But—even more important—it’s also a chance to change the world for the better. Whatever your cause, perspective, or point of view, the world can’t afford for the best ideas to remain buried inside you. Whether it’s how to improve the educational system or how to make your company more efficient, your ideas matter. The world needs your insights, and it’s time to be bold.

Download or read book Viral written by Robin Cook and published by Penguin. This book was released on 2022-06-28 with total page 513 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this electrifying medical thriller from New York Times bestselling author Robin Cook, a family’s exposure to a rare yet deadly virus ensnares them in a growing danger to mankind—and pulls back the curtain on a healthcare system powered by profit and greed. Trying to find some normalcy during the Covid-19 pandemic, Brian Murphy and his family are on a summer excursion in Cape Cod when his wife, Emma, comes down with concerning flu-like symptoms. But their leisurely return home to New York City quickly becomes a race to the local hospital as she suddenly begins seizing in the car. At the ICU, she is diagnosed with eastern equine encephalitis, a rare and highly lethal mosquito-borne viral disease seemingly caught during one of their evening cookouts. Complicating the situation further, Brian and Emma’s young daughter then begins to exhibit alarming physical and behavioral symptoms, too. Emma’s harrowing hospital stay turns even more fraught when Brian receives a staggering hospital bill full of outrageous charges and murky language. To add insult to injury, his health insurance company refuses to cover any of the cost, citing dubious clauses in Brian’s policy. Forced to choose between the ongoing care of family and bills he can never pay, and furious at a shockingly indifferent healthcare system, Brian vows to seek justice. But to get to the bottom of the predatory practices targeting his loved ones and countless others, he must uncover the dark side of an industry that has strayed drastically from its altruistic roots—and bring down the callous executives preying on the sick and defenseless before the virus can claim even more people . . .

Download or read book Beyond Help written by Camaron J. Thomas and published by Author House. This book was released on 2011-10-31 with total page 236 pages. Available in PDF, EPUB and Kindle. Book excerpt: We live in a time when attention spans are shrinking while demands on our emotions are accelerating at ever increasing rates. The media that once brought us news now seems determined to interpret it, forcing us to take sides rather than come to understanding. This growing white noise of conflict threatens to overwhelm our ability to find peace of mind. How can we clear away the unnecessary clutter and help ourselves, and others lead lives of true contentment and continuing growth? The answer to this question is found in a remarkable new book, Beyond Help, by Dr. Camaron J Thomas. It is a breakthrough guide that shows us, step by step, how we can help ourselves and others become better human beings in a dehumanizing world. Thomas text is profound yet easy to grasp and richly illustrated by examples taken from her long experience as a professional mediator. It leads the reader through the challenges and pitfalls of self-perception to the heights of the abiding presence; showing us how to cast debilitating baggage aside along the way so we can rise to our fullest potential. Beyond Help breaks the mold of self-help publications by empowering rather than manipulating the reader. It is a lifeline to anyone struggling to evolve in the turbulent waters racing beneath the surface of todays social network.

Download or read book The Power of You written by Joseph Battaglia and published by Outskirts Press. This book was released on 2018-08-21 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: Joseph Battaglia is an accomplished speaker and resource to countless agents across the country. He has mentored and trained agents to become top performers in the Insurance industry. He brings a true hands on approach from the 20 years he has been in this field. Because of his expertise in building one of the largest insurance organizations in the Northeast, insurance agents regard his in-depth knowledge and experience to propel their careers in the lucrative Insurance industry. In addition to helping agents, he has lectured before thousands of people in various capacities. His lifetime pursuit to helping insurance agents prosper is why agents utilize his Principles of Success. He invites you to propel your career. This book is designed to provide a road map for success. Besides providing that course to follow it will also educate and motivate you to bring out the best in you.

Download or read book The Breakthrough Challenge written by John Elkington and published by John Wiley & Sons. This book was released on 2014-07-22 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: The world’s most forward-looking CEOs recognize the real challenge facing business today: a fundamental shift in the nature of commerce. While sustainability programs, government action, and nonprofits are all parts of the solution, CEOs and other leaders must focus on social, environmental, and economic benefit—not only because it will make the world a better place, but because it will ensure lasting profitability and success in the business climate of tomorrow. The Breakthrough Challenge is both an inspiring call-to-action and a guide for this transformation, based on the work of The B Team, a major initiative uniting leaders in sustainability. As a founding advisor and member of The B Team, John Elkington and Jochen Zeitz map out an agenda for change. The most important goal for businesses must be redefining the bottom line to account for true long-term costs throughout the supply chain. To achieve this, leaders must rethink everything: what counts on balance sheets, how to incentivize performance, who does what in the C-suite, and even what inspires us. The Breakthrough Challenge draws on over 100 exclusive interviews to show this shift in action, sharing the pioneering work of leaders such as Paul Polman, CEO of Unilever; Arianna Huffington, founder and CEO of The Huffington Post; Peter Brabeck-Letmathe, chairman of the Nestlé Group; and Linda Fisher, pioneering Chief Sustainability Officer at DuPont, among many others. Change-as-usual strategies are not enough to move business from breakdowns to breakthroughs. The Breakthrough Challenge shows leaders how to achieve a true transformation and refocus the definition of profitability on the lasting wellbeing of people and planet—for the lasting success of their business.

Download or read book Change Your Brain Change Your Life written by Daniel G. Amen, M.D. and published by Harmony. This book was released on 2008-06-10 with total page 354 pages. Available in PDF, EPUB and Kindle. Book excerpt: BRAIN PRESCRIPTIONS THAT REALLY WORK In this breakthrough bestseller, you'll see scientific evidence that your anxiety, depression, anger, obsessiveness, or impulsiveness could be related to how specific structures in your brain work. You're not stuck with the brain you're born with. Here are just a few of neuropsychiatrist Dr. Daniel Amen's surprising--and effective--"brain prescriptions" that can help heal your brain and change your life: To Quell Anxiety and Panic: ¸ Use simple breathing techniques to immediately calm inner turmoil To Fight Depression: ¸ Learn how to kill ANTs (automatic negative thoughts) To Curb Anger: ¸ Follow the Amen anti-anger diet and learn the nutrients that calm rage To Conquer Impulsiveness and Learn to Focus: ¸ Develop total focus with the "One-Page Miracle" To Stop Obsessive Worrying: ¸ Follow the "get unstuck" writing exercise and learn other problem-solving exercises

Download or read book The Building Blocks of Agency Development written by C. Nguyen Canh and published by AuthorHouse. This book was released on 2012-02-29 with total page 183 pages. Available in PDF, EPUB and Kindle. Book excerpt: Garry Kinder, CEO of The KBI Group says, In Dr. Canhs book, The Building Blocks of Agency Development - A Handbook of Life Insurance Sales Management, you will find systems that work and philosophies that win throughout the pages. Indeed this handbook will help new as well as experienced professionals in life insurance sales management with basic know-how to build a successful insurance agency and ideas to enable them to unleash their leadership potential and reach the pinnacle of their management career. Not only does this book clearly describe the fundamental systems and techniques that help lay a solid foundation for a growth agency, it also shows you step by step how to apply them in your daily management responsibilities. More importantly, you will learn from this book philosophies that guide you in the right direction to develop your leadership skills so that you may lead other people to achieve greater success in helping themselves and their clients in their goal to grow and protect their wealth.

Download or read book From Impressed to Obsessed 12 Principles for Turning Customers and Employees into Lifelong Fans written by Jon Picoult and published by McGraw Hill Professional. This book was released on 2021-10-12 with total page 289 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you’re aspiring to satisfy your customers, then you’re aspiring to mediocrity. That’s the fascinating premise of From Impressed to Obsessed, a book that will fundamentally change how you think about creating a successful, beloved business. Acclaimed customer experience expert Jon Picoult explains why building customer loyalty requires leaving indelible positive impressions on everyone you work with—not just shaping their experiences, but also shaping their memories. Picoult explores the cognitive science behind great customer experiences, pinpointing the breakthrough, psychology-based strategies that both industry leaders (like Apple, Disney, and Southwest Airlines) as well as fast-growing startups (like BILT and Framebridge) use to shape people’s perceptions and sculpt unforgettable impressions—thereby turning more sales prospects into customers, and more customers into obsessed brand ambassadors. Packed with intriguing case studies, engaging stories, and eye-opening research, the book details these proven principles and illustrates how they can be applied to almost any type of business or customer. Examples include cases that show how to: • Create Peaks & Avoid Valleys—leverage the science of memory to etch positive impressions in people’s minds, by creating greater experiential peaks and fewer experiential valleys. • Give the Perception of Control—the almost magical power of giving customers a sense of agency, via choice and expectation-setting, causing them to feel better about the experience a business is already delivering. • Make It Effortless—make interactions easy for customers, not just from a physical perspective, but also a cognitive one, to satisfy today’s demand for simplicity and convenience. • Stir Emotion—harness the power of emotion as a memory cue, by infusing customer experiences with emotional resonance, highlighting positive feelings while stemming negative ones. No matter what kind of constituency you serve—customers or colleagues, individuals or institutions, employees or employment candidates—this book will help you do it with distinction. Picoult’s message is particularly relevant for managers, as he shows the parallels between how great companies cultivate engagement with customers, and how great leaders accomplish the same with their workforce. From Impressed to Obsessed reveals the what, the why, and—most importantly—the how behind great customer experiences. Filled with actionable insights, the book provides an invaluable roadmap for becoming the company that everyone wants to do business with, the employer everyone wants to work for, and the leader everyone wants to follow.

Download or read book Corporate Explorer written by Andrew Binns and published by John Wiley & Sons. This book was released on 2022-01-28 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Corporate Explorers Transform Disruption Into Opportunity With This Proven Framework Innovation used to be seen as a game best left to entrepreneurs, but now a new breed of corporate managers is flipping this logic on its head. These Corporate Explorers have the insight, resilience, and discipline to overcome the obstacles and build new ventures from inside even the largest organizations. Corporate Explorers are part entrepreneurs, using innovation disciplines to jump start cutting-edge ideas, and part change leaders, capable of creating support for investment. They see that corporations already own the ideas, resources, and—critically—the talent to build new ventures. Companies like Amazon, Microsoft, Bosch, LexisNexis, and Analog Devices enable managers to put these assets to use and gain an upper hand over startups that threaten to disrupt them. Corporate Explorer is a guidebook to the practices that enable these managers to go from idea into action. It demonstrates how success is not only possible but may offer entrenched companies better odds than venture-capital backed startups. This actionable and proven framework explains how managers can become successful corporate innovators; it includes tools to: Learn how to apply innovation practices with greater discipline Turn great ideas into a full-time job as an innovation leader Experiment with and scale original business models Transform innovation programs into a thriving source of new business Attract, retain, and motivate entrepreneurial talent Energize employees by creating a realistic way to innovate These lessons come from the trailblazers of corporate innovation—Andrew Binns (Change Logic), Charles O'Reilly (Stanford Graduate School of Business), and Michael Tushman (Harvard Business School)—who have decades of experience helping entrepreneurial-minded executives activate employees to become Corporate Explorers. Entrepreneurs take notice—it's time for Corporate Explorers to set the pace and chart the course for disruption.

Download or read book Inclusion Breakthrough written by Frederick A. Miller and published by Berrett-Koehler Publishers. This book was released on 2002-06-09 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Inclusion Breakthrough explains how to make diversity a central and profitable part of an organizations strategy for long-term success rather than merely a peripheral program. The authors, principals of a leading diversity consulting firm, present proven strategies for stimulating the creativity and productivity of any businesss greatest resource its people. Benefits to companies that have implemented these inclusion strategies are also described.