Download or read book The 10 Golden Rules of Customer Service written by Todd Duncan and published by Ignite Reads. This book was released on 2019-03-15 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: "The 10 Golden Rules of Customer Service (formally titled The $6,000 Egg) represents the costly mistake of removing customer satisfaction from the bottom line. Through the story of a $6,000 Egg, Deb Duncan and Todd Duncan reveal that even the smallest interactions have the power to create lifelong patrons, or on the flipside, alienate once-devoted customers"--Description from publisher website

Download or read book The Ten Golden Rules written by M. A. Soupios and published by Hampton Roads Publishing. This book was released on 2009-03-31 with total page 75 pages. Available in PDF, EPUB and Kindle. Book excerpt: A Stoic Guide to the Art of Living a Richer, More Meaningful Life Plato, Aristotle, Socrates, Epictetus, Epicurus, Pythagorus, Aesop—such wisdom, now at your fingertips. Timeless wisdom from these ancient Greek philosophers plus others has been condensed by the authors into ten memorable and easy-to-understand rules that, if lived by, can enable modern readers to have rich, meaningful lives. The ten rules . . . represent enduring features of the Greek wisdom. In a very real sense, they defy time and place and represent insights that remain profoundly relevant for contemporary culture. They can serve as anti-dotes for an age in which much that is true and valuable has been obscured by falsity and misconception. Accordingly, these ancient aphorisms are offered to all those interested in rubbing the dust from their eyes. With each chapter examining a rule, all chapters begin with a quote from one of the great Greek philosophers who inspired the rule, followed by a story or explanation of the rule and its importance in life, and end with teaching points on which to meditate and reflect. From this simple starting point, each rule allows the reader to unfurl and explore the richness and depth that can be found in life by embracing the lesson offered. Any reader searching for meaning will return to this simple, slim volume again and again to find tried-and-true wisdom that spans the ages to speak to us today.

Download or read book The 10 Golden Rules of Customer Service written by Todd Duncan and published by Sourcebooks, Inc.. This book was released on 2019-04-01 with total page 47 pages. Available in PDF, EPUB and Kindle. Book excerpt: The customer service book that will help you blitz the competition and win life-long customers! The options customers have today to get what they want are so plentiful that not a single company, or representative of that company, can afford to be powerless in the competitive world of service. Through the story of a $6,000 Egg, Deb and Todd Duncan reveal that even the smallest interactions have the power to create lifelong patrons, or on the flipside, alienate once-devoted customers. The 10 Golden Rules of Customer Service represents the costly mistake of removing customer satisfaction from the bottom line. The teachable moments divulged throughout the book transcend industry, position, and career level and encourage everyone to contribute, coaching readers to go above and beyond in order to get ahead and create a one-of-a-kind customer experience. Perfect for readers of Be Our Guest, The Service Culture, and Raving Fans! "The $6,000 Egg blows up the traditional customer service model and presents a new, exciting, and revolutionary way to win customers for life. Todd and Deb's 10 NEW Golden Rules will transform the bottom line of both he provider and the customer forever!"—Dave Ramsey, New York Times bestselling author and nationally syndicated radio show host

Download or read book Michael s Golden Rules written by Deloris Jordan and published by Simon and Schuster. This book was released on 2007-01-23 with total page 32 pages. Available in PDF, EPUB and Kindle. Book excerpt: Jonathan's friend Michael, Michael's parents, and Jonathan's family help him do his best in the Badgers' big baseball game.

Download or read book The Golden Rules written by Bob Bowman and published by St. Martin's Press. This book was released on 2016-05-17 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: Bob Bowman, best known as the coach for the record-breaking run of Michael Phelps, is one of the most successful coaches in sports history. He is lauded for his intense personality, incredible dedication to his athletes, and his ability to nurture talent in athletes who have the heart and drive to win. This is his motivational book about winning in all walks of life and what you have to do to get there. He presents ten key concepts that all people should live by. Illuminating his lessons with spirited anecdotes, Bowman will teach you how to get gold out of every day by setting goals and getting motivated to achieve them. He will explain that taking risks is the key to success in any pursuit, and coach you on how you can become more risk-tolerant. By following The Golden Rules, you will learn to visualize in order to achieve your goals, and that above all else, dedication to your training, your job, or whatever area it is you are seeking to triumph in is paramount for success.

Download or read book The Ten Golden Rules of Leadership written by M. Soupios and published by Amacom. This book was released on 2022-11 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The most effective leaders start by questioning themselves first. Learn how some of the greatest thinkers in history can help prepare you for your role as a leader.

Download or read book Golden Rules written by Wayne D. Dosick and published by HarperOne. This book was released on 1998-08-01 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: The noted rabbi provides inspirational advice on teaching children respect, honesty, fairness, responsibility, compassion, gratitude, friendship, peace, maturity, and faith. Reprint. PW.

Download or read book Married to the Brand written by William J. McEwen and published by Simon and Schuster. This book was released on 2005-11 with total page 144 pages. Available in PDF, EPUB and Kindle. Book excerpt: Using sixty years of global research from Gallup as well as many consumer stories, the author shows why most advertising fails and identifies the qualities ahat make an ad connect with consumers. 50,000 first printing.

Download or read book Ten Golden Rules for Financial Success written by Gary D. Moore and published by Zondervan Publishing Company. This book was released on 1996 with total page 202 pages. Available in PDF, EPUB and Kindle. Book excerpt: Billy Graham has called Sir John M. Templeton, a mutual fund manager, "a legend in our time". Now Gary Moore shares the secrets of Templeton's incredible success with these ten life-changing principles that will enrich those around you as well as yourself.

Download or read book The Universe Always Has a Plan written by Matt Kahn and published by Hay House, Inc. This book was released on 2021-06-15 with total page 178 pages. Available in PDF, EPUB and Kindle. Book excerpt: Gifted spiritual teacher and intuitive Matt Kahn guides readers on their spiritual path with 10 Golden Rules to help unlock emotional freedom. Do you feel an insatiable drive to fulfill a mission greater than yourself? To be reacquainted with a long-lost desire to follow the excitement of passion, inspiration, and playfulness? Have you reached a turning point in your reality? In this powerful work, spiritual teacher and intuitive Matt Kahn explores the 10 Golden Rules for emotional freedom-divinely curated and practical to the demands of everyday life. Infused into each rule is Matt's loving, heart-centered perspective, to help guide you through your own profound spiritual transformation. By overcoming self-sabotage, hardship, and anger, you will find true liberation and the infinite current of unconditional love that nourishes your heart. Matt's energetically encoded mantras and exercises will enable you to jumpstart your spiritual growth and access deeper levels of ease, freedom, and joy. Unlock the Universe's plan for you and the milestones that will become the personal testimony of your life on this Earth.

Download or read book Ten Golden Rules for Living in This Crazy Mixed Up World written by Donna Fargo and published by Blue Mountain Arts, Inc.. This book was released on 2006 with total page 70 pages. Available in PDF, EPUB and Kindle. Book excerpt: Written as a guide for how to maintain a healthy, happy lifestyle in today's fast-paced and ever-changing times, this book sets the tone for enjoying life's blessings. Grammy Award-winning singer/songwriter Donna Fargo inspires readers to embrace their uniqueness and appreciate the positive difference they can make every day in their own lives and in the lives of others.

Download or read book How to Do Systems Analysis written by John E. Gibson and published by John Wiley & Sons. This book was released on 2007-06-04 with total page 364 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book focuses on systems analysis, broadly defined to also include problem formulation and interpretation of proposed alternatives in terms of the value systems of stakeholders. Therefore, the book is a complement, not a substitute to other books when teaching systems engineering and systems analysis. The nature of problem solving discussed in this book is appropriate to a wide range of systems analyses. Thus the book can be used as a stand-alone book for teaching the analysis of systems. Also unique is the inclusion of broad case studies to stress problem solving issues, making How to Do Systems Analysis a complement to the many fine works in systems engineering available today.

Download or read book The Customer Rules written by Lee Cockerell and published by Crown Currency. This book was released on 2013-03-05 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: The former Executive Vice President of Walt Disney World shares indispensible Rules for serving customers with consistency, efficiency, creativity, sincerity, and excellence. Lee Cockerell knows that success in business--any business--depends upon winning and keeping customers. In 39 digestible, bite-sized chapters, Lee shares everything he has learned in his 40+ year career in the hospitality industry about creating an environment that keeps customers coming back for more. Here, Lee not only shows why the customer always rules, but also the Rules for serving customers so well they'll never want to do business with anyone but you. For example: Rule #1: Customer Service Is Not a Department Rule #3: Great Service Follows the Laws of Gravity Rule #5: Ask Yourself "What Would Mom Do?" Rule #19: Be a Copycat Rule #25. Treat Every Customer like a Regular Rule #39: Don’t Try Too Hard As simple as they are profound, these principles have been shown to work in companies as large as Disney and as small as a local coffee shop; from businesses selling cutting-edge technologies like computer tablets to those selling products as timeless as shoes and handbags; at corporations as long-standing as Ford Motors and those as nascent as a brand new start-up. And they have been proven indispensible at all levels of a company, from managers responsible for hiring and training employees, setting policies and procedures, and shaping the company culture to front line staff who deal directly with clients and customers Chock-full of universal advice, applicable online and off, The Customer Rules is the essential handbook for service excellence everywhere.

Download or read book Ten Golden Rules of Horse Training written by Bruce Nock and published by . This book was released on 2004 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Ten Golden rules is based on modern principles of learning, physiology and behavioural theory. The rules are the foundation for training horses gently and tactfully and applies to handling horses on the ground as well as under saddle. Bruce uses clear explanations and generous use of anecdotes bout his own horses to make this an easily understood book for trainers at all levels.

Download or read book How to Win at Chess written by Daniel King and published by Everyman Chess. This book was released on 1995 with total page 127 pages. Available in PDF, EPUB and Kindle. Book excerpt: World chess championship 1995.

Download or read book The Great Mental Models Volume 1 written by Shane Parrish and published by Penguin. This book was released on 2024-10-15 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Discover the essential thinking tools you’ve been missing with The Great Mental Models series by Shane Parrish, New York Times bestselling author and the mind behind the acclaimed Farnam Street blog and “The Knowledge Project” podcast. This first book in the series is your guide to learning the crucial thinking tools nobody ever taught you. Time and time again, great thinkers such as Charlie Munger and Warren Buffett have credited their success to mental models–representations of how something works that can scale onto other fields. Mastering a small number of mental models enables you to rapidly grasp new information, identify patterns others miss, and avoid the common mistakes that hold people back. The Great Mental Models: Volume 1, General Thinking Concepts shows you how making a few tiny changes in the way you think can deliver big results. Drawing on examples from history, business, art, and science, this book details nine of the most versatile, all-purpose mental models you can use right away to improve your decision making and productivity. This book will teach you how to: Avoid blind spots when looking at problems. Find non-obvious solutions. Anticipate and achieve desired outcomes. Play to your strengths, avoid your weaknesses, … and more. The Great Mental Models series demystifies once elusive concepts and illuminates rich knowledge that traditional education overlooks. This series is the most comprehensive and accessible guide on using mental models to better understand our world, solve problems, and gain an advantage.

Download or read book Designing the User Interface written by Ben Shneiderman and published by Pearson. This book was released on 2017-01-12 with total page 625 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the eBook of the printed book and may not include any media, website access codes, or print supplements that may come packaged with the bound book. The much-anticipated fifth edition of Designing the User Interface provides a comprehensive, authoritative introduction to the dynamic field of human-computer interaction (HCI). Students and professionals learn practical principles and guidelines needed to develop high quality interface designs—ones that users can understand, predict, and control. It covers theoretical foundations, and design processes such as expert reviews and usability testing. Numerous examples of direct manipulation, menu selection, and form fill-in give readers an understanding of excellence in design The new edition provides updates on current HCI topics with balanced emphasis on mobile devices, Web, and desktop platforms. It addresses the profound changes brought by user-generated content of text, photo, music, and video and the raised expectations for compelling user experiences. Provides a broad survey of designing, implementing, managing, maintaining, training, and refining the user interface of interactive systems. Describes practical techniques and research-supported design guidelines for effective interface designs Covers both professional applications (e.g. CAD/CAM, air traffic control) and consumer examples (e.g. web services, e-government, mobile devices, cell phones, digital cameras, games, MP3 players) Delivers informative introductions to development methodologies, evaluation techniques, and user-interface building tools. Supported by an extensive array of current examples and figures illustrating good design principles and practices. Includes dynamic, full-color presentation throughout. Guides students who might be starting their first HCI design project Accompanied by a Companion Website with additional practice opportunities and informational resources for both students and professors.