Download or read book Terrific Five Star Customer Service written by Dan Casey and published by . This book was released on 2013-06-01 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Terrific is a book that focuses on special people with Down Syndrome in the marketplace. It is a unique approach to defining excellence in customer service in a day when there appears to be very little found anywhere. For certain, it makes no difference about the locale or the type of business, quality customer service should be the norm, not the exception. Keith Hawk and Stan Toler raise the bar on five star customer service by featuring special people who are without doubt the most loving, caring people on God's big earth!
Download or read book Terrific Five Star Customer Service written by Stan Toler and published by Beacon Hill Press. This book was released on 2014-04-15 with total page 134 pages. Available in PDF, EPUB and Kindle. Book excerpt: Terrific is a book that focuses on special people with Down Syndrome in the marketplace. It is a unique approach to defining excellence in customer service in a day when there appears to be very little found anywhere. For certain, it makes no difference about the locale or the type of business, quality customer service should be the norm, not the exception. Keith Hawk and Stan Toler raise the bar on five star customer service by featuring special people who are without doubt the most loving, caring people on God's big earth!
Download or read book Exceptional Service Exceptional Profit written by Leonardo Inghilleri and published by AMACOM. This book was released on 2010-04-14 with total page 190 pages. Available in PDF, EPUB and Kindle. Book excerpt: What if you could protect your business against competitive inroads, once and for all? Customer service experts Leonardo Inghilleri and Micah Solomon's anticipatory customer service approach was first developed at The Ritz-Carlton as well as at Solomon's company Oasis, and has since proven itself in countless companies around the globe--from luxury giant BVLGARI to value-sensitive auto parts leader Carquest and everywhere in between. Their experience shows that the most powerful growth engine in a tight market--and best protection from competitive inroads--is to put everything you can into cultivating true customer loyalty. Exceptional Service, Exceptional Profit takes the techniques that minted money for these brands and reveals how you can apply them to your own business to provide the kind of exceptional service that nearly guarantees loyalty. Soon, you'll be reaping the benefits of loyal customers who are: less sensitive to price competition, more forgiving of small glitches, and, ultimately, who are "walking billboards" happily promoting your brand. Filled with detailed, behind-the-scenes examples, Exceptional Service, Exceptional Profit unlocks a new level of customer relationship that leaves your competitors in the dust, your customers coming back day after day, and your bottom line looking better than it ever has before.
Download or read book Taking Care of Terrific written by Lois Lowry and published by HarperCollins. This book was released on 1983-04-27 with total page 181 pages. Available in PDF, EPUB and Kindle. Book excerpt: Going to the park to broaden his horizons, fourteen-year-old babysitter Enid enjoys unexpected friendships with a bag lady and a black saxophonist.
Download or read book Keys to Terrific Customer Service paperback written by Laurence Hatch and published by Lulu.com. This book was released on 2008-09-14 with total page 133 pages. Available in PDF, EPUB and Kindle. Book excerpt: Keys to Terrific Customer Service is not just a motivational book like hundreds of other customer service books on the market. It is a serious textbook that analyzes all aspects of customer satisfaction, trends in modern high-tech service delivery, and new concepts of measuring customer wants and needs. KTTCS is an ideal, inspirational resource for any small business owner, customer service manager, quality assurance specialist, service process planner, customer relations supervisor, or business consultant. Over 165 topics are covered in remarkable detail with clear examples and action plans.
Download or read book Terrific Pacific Cookbook written by Anya Von Bremzen and published by Workman Publishing. This book was released on 1995-01-01 with total page 436 pages. Available in PDF, EPUB and Kindle. Book excerpt: Offering more than 260 recipes, a collection of Thai, Vietnamese, Australian, Malaysian, and Indonesian dishes includes tropical fruits, traditional meats, aromatic soups, and fragrant seafood in treats such as Gingered Salmon Parcels, Shrimp and Shittake Ravioli, and Jasmine Jazz Tiramisu.
Download or read book 5 Star Service written by Michael Heppell and published by Financial Times/Prentice Hall. This book was released on 2010 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the book that will show you how to ensure customers are raving about your products and services and come back for more. Five Star Service 2nd edition is an easy read, high impact title from the bestselling author of How to Be Brilliant, Michael Heppell. In this book he gives you over 100 instant tips, 50 examples of the best practices, over a dozen brand new techniques and multiple strategies to equip you with a winning edge to knockout your customers and help you · Delight your customers every time · Deliver remarkable results that will keep them coming back for more · Win more customers without spending a fortune · Get repeat orders and referrals from everyone you encounter Whether it’s studying the Disney parking system or enrolling students at colle≥ going behind the scenes in the world’s top hotels or becoming the office hero, Five Star Service will show you how to wow your customers, colleagues and cohorts.
Download or read book Life Is Wonderful People Are Terrific written by Meliza Bañales and published by . This book was released on 2015-07-15 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Tutu Terrific Disney Palace Pets Whisker Haven Tales written by RH Disney and published by RH Childrens Books. This book was released on 2016-07-12 with total page 15 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Disney Palace Pets are getting ready to march in the Tutu Terrific Parade! This Little Golden Book, featuring an all-new Whisker Haven Tales story, will delight children ages 2 to 5!
Download or read book The Terrific Texas Coloring Book written by Carole Marsh and published by Gallopade International. This book was released on 2011-03-01 with total page 28 pages. Available in PDF, EPUB and Kindle. Book excerpt: The reproducible coloring book includes pictures of characters, places, facts, and fun. The kids can color their way around your state while learning new facts. Great for school, home or on the road.
Download or read book Five Star Customer Service written by Ted Coiné and published by . This book was released on 2022-06-14 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: A person with a good attitude and a modicum of talent can be coached and molded into just about anything in this life. That certainly goes double for customer service. Often, the right people aren't currently providing a high enough level of service simply because they haven't been exposed to it in their lives, and so they don't realize a new plateau even exists. The job of this book is to open people's eyes to their five-star potential, give them the tools they need to get there, and then get out of their way. Written in an easy-to-read, conversational style, full of real-world examples and thought-provoking discussion topics, Five-Star Customer Service is a must-read for anyone who works with the public and for every single leader, companywide.
Download or read book Terrific Trains written by Tony Mitton and published by Kingfisher. This book was released on 2017-10-03 with total page 22 pages. Available in PDF, EPUB and Kindle. Book excerpt: Amazing Machines: Terrific Trains follows Rabbit, Bird, and Mouse as they discover all kinds of trains in a bright and bold rhyming picture book! Each page is filled with details that machine-mad kids will love: tooting whistles, railroad crossings, and trains old and new, big and small. From electric cars to powerful rockets, the internationally bestselling Amazing Machines series is the perfect way for children to learn about all sorts of machines and vehicles! Each book introduces a new vehicle or machine and the many jobs it can do. Ant Parker's bright, engaging artwork and Tony Mitton's simple, rhyming text combine to make these fantastic books for young children. Kids will love getting to know the friendly animal characters who feature throughout the series and reading about their fast-paced adventures! Continue to explore all things that go with the rest of the Amazing Machines series, including Roaring Rockets, Patrolling Police Cars, and Amazing Airplanes.
Download or read book Outstanding Leadership written by Stan Toler and published by Harvest House Publishers. This book was released on 2016-04-01 with total page 162 pages. Available in PDF, EPUB and Kindle. Book excerpt: What makes a leader stand out? What are the keys to truly making a difference? And how can you become the influencer you were created to be? With more than 40 years of leadership experience, Stan Toler knows what it takes to empower people to reach organizational and personal goals. He cuts through the mystery and confusion and provides clear guidelines to help you accomplish vital leadership tasks, including... defining your vision, developing your plan, and communicating clearly to help people buy in to your shared goal overcoming common leadership challenges to create a culture of success building strong relationships and effective teams that make working hard worthwhile You'll find all the tools, tips, and practical guidance you need to help individuals and groups reach their highest potential and fulfill their God-given purpose.
Download or read book Writing Magic written by Gail Carson Levine and published by Harper Collins. This book was released on 2013-08-27 with total page 117 pages. Available in PDF, EPUB and Kindle. Book excerpt: Fairy-tale master Gail Carson, the bestselling author of Ella Enchanted, guides writers of all ages on how to develop their craft, with practical advice and heartfelt encouragement. In Writing Magic, Newbery Honor author Gail Carson Levine shares her tricks of the trade. She shows how you can get terrific ideas for stories, invent great beginnings and endings, write sparkling dialogue, develop memorable characters—and much, much more. She advises you about what to do when you feel stuck—and how to use helpful criticism. Best of all, she offers writing exercises that will set your imagination on fire. With humor, honesty, and wisdom, Gail Carson Levine shows you that you, too, can make magic with your writing.
Download or read book Customers for Life written by Carl Sewell and published by Crown Currency. This book was released on 2009-07-01 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this completely revised and updated edition of the customer service classic, Carl Sewell enhances his time-tested advice with fresh ideas and new examples and explains how the groundbreaking “Ten Commandments of Customer Service” apply to today’s world. Drawing on his incredible success in transforming his Dallas Cadillac dealership into the second largest in America, Carl Sewell revealed the secret of getting customers to return again and again in the original Customers for Life. A lively, down-to-earth narrative, it set the standard for customer service excellence and became a perennial bestseller. Building on that solid foundation, this expanded edition features five completely new chapters, as well as significant additions to the original material, based on the lessons Sewell has learned over the last ten years. Sewell focuses on the expectations and demands of contemporary consumers and employees, showing that businesses can remain committed to quality service in the fast-paced new millennium by sticking to his time-proven approach: Figure out what customers want and make sure they get it. His “Ten Commandants” provide the essential guidelines, including: • Underpromise, overdeliver: Never disappoint your customers by charging them more than they planned. Always beat your estimate or throw in an extra service free of charge. • No complaints? Something’s wrong: If you never ask your customers what else they want, how are you going to give it to them? • Measure everything: Telling your employees to do their best won’t work if you don’t know how they can improve.
Download or read book Tom Seaver written by Bill Madden and published by Simon and Schuster. This book was released on 2020-11-24 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: An authoritative, “must-read” (Keith Hernandez) biography of Hall of Fame pitching legend Tom Seaver, still the greatest player ever to wear a Mets jersey, by a journalist who knew him well. He was called Tom Terrific for a reason. Tom Seaver is “among the greatest pitchers of all time” (Bob Costas). He is one of only two pitchers with 300 wins, 3,000 strikeouts, and an ERA under 3.00. He was a three-time Cy Young award winner, twelve-time All Star, and was elected to baseball’s Hall of Fame with the highest percentage ever at the time. Popular among players and fans, Seaver was fiercely competitive but always put team success ahead of personal glory. Born in Fresno, California, Seaver signed with the New York Mets in 1967, leading them to their stunning 1969 World Series victory. After a legendarily lopsided trade, he joined the Cincinnati Reds, then later played for the White Sox and the Red Sox before ending his career following the 1986 season. After his playing days, Seaver retired back to California to establish a successful vineyard. The in 2013, a recurrence of Lyme disease severely affected his memory, which Madden was the first to report. In 2019, Seaver’s family announced that he had been diagnosed with dementia and was withdrawing from public life. Tom Seaver died on August 31, 2021. Madden began following Seaver’s career in the 1980s. Seaver came to trust Madden so completely that, eager to return to New York from Chicago, he asked Madden to explore a possible trade to the Yankees which never materialized. Drawing in part on their long relationship, Madden “has crafted a biography as terrific as the subject” (Jane Leavy, New York Times bestselling author of Sandy Koufax: A Lefty’s Legacy).
Download or read book The Best Bridge Book written by Linda Tafet and published by Wheatmark, Inc.. This book was released on 2020-06-17 with total page 153 pages. Available in PDF, EPUB and Kindle. Book excerpt: When Linda Tafet injured her shoulder and could no longer play golf or tennis, she found a new passion in the game of bridge. She took lessons, and the more she learned the more fascinated she became with the game. Every time she learned something new, she would condense it into her own words on a small index card. Soon, these cards became a stack, and then she combined the stack into a small three-ring binder. When her bridge friends saw what she was up to, they asked her to make them binders as well, and pretty soon she found herself in the handmade book-making business, selling each book for $75 each. After selling more than five hundred of these books, Linda decided she was working too hard and could reach more bridge players if she published her book. The Best Bridge Book is a compilation of her original handmade book, now produced as a paperback. Larry Cohen, a very good friend of Linda's and one of the best bridge teachers in the world, edited her book, ensuring that each lesson is correct and easy to follow. Now all bridge players from beginners to advanced can enjoy and learn from Linda's book.
