Download or read book Tools for Team Leadership written by Gregory E. Huszczo and published by Nicholas Brealey. This book was released on 2011-03-04 with total page 255 pages. Available in PDF, EPUB and Kindle. Book excerpt: Become a team leader - no matter what role you play in your team! This self-study training guide puts the power of participative leadership into the hands of every manager, trainer, consultant, and team member struggling to help teams succeed. Packed with more than eighty new and field-tested tools, Tools for Team Leadership solves the mystery of why some teams - regardless of talent - succeed while others fail and delivers everything you need to master the "X-factor" skills of team leadership.
Download or read book Tools for Team Excellence written by Gregory Huszczo and published by Hachette UK. This book was released on 2010-07-16 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: Team development is a process, not a program. There is always room for improvement, and in today's competitive marketplace, if you don't continue to improve, you won't survive. Going beyond either the trendy fads or philosophical approaches outlined in most current management literature, Tools for Team Excellence provides a candid look at team based management and a host of hands-on techniques for building, assessing, and improving team performance. Exercises and worksheets, questionnaires and assessment techniques, problem-solving guidelines and troubleshooting tips make this book immediately practical and valuable to team members, managers, consultants, and leaders. Drawn from the author's direct experience in over thirty years of working with teams, Tools for Team Excellence describes and elaborates on seven key components for creating effective teams. It shows how to address each of these key components, ensuring effective teams that will contribute to the success of an organization.
Download or read book The Business of Excellence written by Justin Hughes and published by Bloomsbury Publishing. This book was released on 2016-09-22 with total page 369 pages. Available in PDF, EPUB and Kindle. Book excerpt: "A vivid, compelling and highly readable insight into building world-leading teams and organizations." - Dr Catherine Raines, Chief Executive, UK Trade & Investment The Business of Excellence offers a unique and compelling perspective on the drivers of excellence in teams and organizations. The author, Justin Hughes, brings an unusual mix of experience and insight, having worked as a management consultant to some of the world's most successful organizations, in addition to having served for 12 years as a military fighter pilot, where he became Executive Officer on the RAF Red Arrows. The challenges of high performance and leadership are explored in depth, and are illustrated with insights, interviews and case studies from the military, sporting and corporate worlds. The material includes a proprietary performance model that can be applied to a wide spectrum of organizations, focusing on: · People: the primacy of attitude over skills · Capability: building alignment before setting people free · Delivery: a process to close the gap between desired and actual outcomes · Learning: how to accelerate performance in real time · Leadership: exhibiting a set of behaviours such that others choose to follow · Risk: avoiding the victory of compliance over outcomes. In The Business of Excellence, Justin deconstructs the drivers of high performance with a rare clarity, insight and accessibility, to illustrate and explain tangible tools and methods, all of which can be applied by readers in their own teams and organizations.
Download or read book Guiding Teams to Excellence With Equity written by John Krownapple and published by Corwin Press. This book was released on 2016-10-28 with total page 353 pages. Available in PDF, EPUB and Kindle. Book excerpt: Guide your school through its cultural proficiency transformation Despite the best efforts of equity leaders, our schools suffer from persistent inequities. Guiding the Journey to Excellence with Equity is a must-read for anyone who supports professional learning in our schools. It defines a process of “inside-out” growth that helps develop culturally proficient educators with the facilitation skills needed to navigate the obstacles that arise during equity transformations. Written with an equity lens, this book: Includes a powerful vignette that illustrates common challenges and solutions Focuses on mental models for managing group energy Is grounded in a systems model for personal and organizational transformation Provides tools for planning culturally proficient learning experiences
Download or read book An Attitude of Excellence written by Dr. Willie Jolley and published by BenBella Books. This book was released on 2018-10-16 with total page 156 pages. Available in PDF, EPUB and Kindle. Book excerpt: You imagine a "new and improved" version of yourself—one who has achieved your goals and reached your definition of success. But you stop at wanting to be better because you don't feel you have the tools to achieve it. You do have the power to make yourself into a winner. Success isn't a matter of chance—it's a matter of choice. It all comes down to your attitude and a mindset to pursue excellence. When you make the conscious choice to develop an attitude of excellence, you will achieve more, enjoy more, have better relationships, take better care of yourself physically and mentally, and vastly improve the quality of your day-to-day life. Armed with a positive attitude and the determination to pursue excellence, plus a coach to help you stay focused, you will become the best version of yourself. Dr. Willie Jolley is a world-renowned speaker and motivational coach. He is the expert Ford Motor Company turned to while on the brink of bankruptcy, and he helped the company go on to reject a government bailout and to reach billion-dollar profits. In this powerful new book, An Attitude of Excellence: Get the Best from Yourself, Your Team, and Your Organization, he teaches readers how to achieve more in their lives—both professionally and personally. Dr. Jolley's work has inspired millions with a simple message: The best way to grow your future is to grow yourself, and the best way to grow an organization is to grow the people in that organization. Why? Because great people will give great service, while negative people will kill your future. This eye-opening book features T.I.P.S. (Tips, Ideas, Principles & Strategies) everyone can use to enhance the quality of our relationships and our lives, both at work and at home, using the power of an attitude of excellence.
Download or read book Improving Healthcare Team Performance written by Leslie Bendaly and published by John Wiley & Sons. This book was released on 2012-09-21 with total page 191 pages. Available in PDF, EPUB and Kindle. Book excerpt: Practical, proven techniques for improving team performance in the health care world Teams and collaboration have become an expectation in most healthcare facilities and environments. It is accepted that high performance, patient focused teams are critical to quality patient care. However, there is often a wide gap between traditional practices and the new behaviours and practices required for teamwork and collaboration. Improving Health Care Team Performance goes beyond theory to provide the knowledge, tools, and techniques required to develop a single team, or to develop an organization wide team based culture, from which exceptional patient care emerges. Most uniquely it emphasizes that effective teamwork goes far beyond team dynamics and provides detailed description of additional requirements, such as shared learning and change compatibility, and how to fulfill them. A practical handbook for healthcare leaders striving to ensure a superior patient experience and high quality of care, Improving Healthcare Team Performance not only provides specifics on how to develop high functioning teams, whether multidisciplinary, interdisciplinary, or departmental but also offers those dealing with the common healthcare leadership challenges of low morale, poor communication, interpersonal conflict, and lack of knowledge sharing the tools to take immediate action to improve performance. Providing a proven approach to addressing and preventing everyday issues impacting patient care, Improving Health Care Team Performance contains everything needed to identify areas of greatest need within a team or department, take targeted action to address key gaps, and measure progress towards positive change. Presents a clear depiction of what constitutes collaboration and a high-performing patient focused team. This includes the skills and practices required to improve team performance and ultimately the quality of patient care, how to develop new attitudes and behaviours within the team, as well as the leadership requirements for success in a patient focused, team based culture. Provides a set of development tools accessible online to help the reader quickly and easily apply the knowledge gleaned. Offers targeted solutions including tips/recommendations, a step-by-step approach for affecting necessary change at every level of the organization, and skills and team development activities. Designed for leaders working in any healthcare environment, Improving Health Care Team Performance is a practical approach to improving team performance and the quality of patient care.
Download or read book The ABC s of Excellence written by Jack Leggett and published by . This book was released on 2020-10-13 with total page 170 pages. Available in PDF, EPUB and Kindle. Book excerpt: The ABC's of Excellence by Hall of Fame Baseball Coach Jack Leggett is the Roadmap to Success On and Off The Field for Any Baseball Coach!
Download or read book The Practice of Learning Teams written by Glynis McCarthy and published by . This book was released on 2020-08 with total page 262 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learning Teams from Dr Todd Conklin, PhD, are part of a way of looking at safety, quality and operational excellence differently by a facilitated approach to worker engagement and supporting the empowerment of people to own safety, quality or operational excellence. A Learning Team is notable because it encourages organizations to obtain and consider different perspectives and angles of functional diversity to define a problem in a group context. The different perspectives that emerge from a Learning Team group demonstrate that no one person holds all the knowledge needed to solve complex problems.A Learning Team involves facilitated engagement (using a facilitator) with workers to understand and then learn from the opportunities that are presented by:1) Everyday successful and safe work (Everyday Learning Teams)2) Events or incidents that could have or did harm workers (Event Learning Teams)3) Introduction of changes (Management of change) that could affect worker safety (Periodic Learning Teams).Learning Teams support both worker learning and organizational learning by allowing the different stakeholders groups to understand better what, when, how, and why, people do things differently rather than following formal, written procedures or systems. By understanding what is necessary to make sure things go right, it is possible to focus on ensuring that factors which make things go right are present in the workplace every day. In the book Dr Todd Conklin states: "The Practice of Learning Teams will become a powerful resource in changing the way organizations learn and improve their operations. This book is easy to read and full of great concepts that can be used as soon as you read them. I love a book where you read an idea in the morning and try the same idea that very afternoon."This book has been written to act as a guide on how to:1) Integrate Learning Teams into your organization2) Improve worker learning and build critical thinking skills for workers in their everyday work3) Improve organizational learning using Learning Teams4) Become an effective Learning Teams facilitator by understanding what core capabilities and competencies are neededThroughout this book, we will explore examples of applications of Learning Teams in safety, quality and operational excellence.As the reader, you will gain additional knowledge and understanding about Learning Teams in the context of:1) The expected outcomes of a Learning Team2) Where you are at and how you become an effective Learning Team facilitator3) Learning about what makes a successful Learning Team4) When you can use a Learning Team to build and improve worker knowledge5) When you can use a Learning Team to build and improve organizational knowledge6) An opportunity to see the different contexts in which a Learning Team can add value7) Reflecting and learning from real-life experiences where Learning Teams have been successful, and considering the pitfalls that make them less effective.
Download or read book Collective Excellence written by Mel Hensey and published by Amer Society of Civil Engineers. This book was released on 2001 with total page 114 pages. Available in PDF, EPUB and Kindle. Book excerpt: Mel Hensey examines teamwork in the engineering workplace, offering team members at all levels tips, techniques, and precautions for better management and optimum productivity.
Download or read book Pattern for Excellence written by Brigham Dickinson and published by Made For Success Publishing. This book was released on 2017-07 with total page 190 pages. Available in PDF, EPUB and Kindle. Book excerpt: When was the last time you received WOW worthy customer service from a business? Have you ever been curious how some companies consistently deliver this WOW factor? Pattern for Excellence is designed to help business owners create WOW Experiences on a daily basis...not one customer at a time, but by building relationships and uniting employees behind a greater cause. This amazing phenomenon begins with your workplace culture and gets transferred to your customers. But, how do you create a culture that over delivers and delights customers? In reading this book, you will be inspired to create a noble purpose in your organization and establish a pattern of excellence. When your company successfully masters these principles, amazing results start to materialize with your customers...on a routine basis. Establishing a workplace culture which consistently delivers WOW customer service is far easier than you would believe. By following the steps in this book, your organization will be on its way to creating raving fans in your industry.
Download or read book Unleashing Excellence written by Dennis Snow and published by John Wiley & Sons. This book was released on 2009-11-16 with total page 261 pages. Available in PDF, EPUB and Kindle. Book excerpt: A step-by-step guide to designing and implementing an amazing customer service culture In today's competitive business environment, keeping customers happy is the key to long-term success. But some businesses provide much better customer service than others. It's not always clear what works and what doesn't, and implementing new customer service practices midstream can be a difficult, chaotic task. Business leaders who want to transform their business culture into one of customer service excellence need reliable, proven guidance. Unleashing Excellence gives you practical tools and step-by-step guidance tailored to your company's individual customer service needs. It shows you how to navigate your teams through every step of the implementation process to achieve true customer service excellence. The book covers the training and education of your group, how to measure the quality of your service, how to build a culture of personal accountability, and how to recognize excellence and reward it. Fully revised to include updated information on the latest tools and best practices, as well as the stories and lessons learned from those organizations that have used the process described in the book. Offers proven best practices for designing and implementing an excellent customer service culture Simple format divides content into nine "leadership actions" that guide you through a step-by-step process Shows you how to build a common customer service vision for your entire organization Customer service is vital to the survival of your business. If you want to move your organization's customer service practices from good to great, Unleashing Excellence is the key.
Download or read book Leadership written by Peter G. Northouse and published by SAGE. This book was released on 2010 with total page 457 pages. Available in PDF, EPUB and Kindle. Book excerpt: Leadership: Theory and Practice, Fifth Edition is the market-leading survey text for leadership courses across disciplines. Author Peter Northouse combines an academically robust account of major theories, approaches, models, and themes of leadership with an accessible style and numerous practical exercises to allow students to apply what they learn about leadership both to themselves and to specific contexts and situations. The book is divided into fifteen chapters, which cover all of the key aspects in the leadership field: defining leadership; trait approaches; skills approaches; style approaches; situational approach; contingency theory; path-goal theory; leader-member exchange theory; authentic leadership; transformational leadership; team leadership; psychodynamic approach; diversity and leadership; culture and leadership, and leadership ethics. Enhancing the academic coverage are new case examples, questions for reflection, and leadership instruments and questionnaires that promote a more interactive and enriching experience for students. Features and Benefits Breadth of theory coverage is substantial yet synthesized in such a way as to leave room for specific application and greater discussion of discipline- or program-specific issues Numerous, contemporary case studies supplement each major theory or topic to allow students to apply leadership concepts to specific scenarios Leadership instruments and questionnaires provide effective reflection opportunities and often add a a significant and immediate reality check to the theory presented New coverage of authentic leadership and servant leadership expose students to additional contemporary theories and concepts of leadership The chapter on Women and Leadership is expanded to broader diversity issues, to still include gender The enhanced Instructor Resources offer more test items, new cases, and access to academic journal articles, organized by topic and/or discipline. A new accompanying Study Site- featuring additional topics, exercises, projects, cases, chapter summaries, video clips, and social networking tools- encourages active participation and learning among groups inside or outside the classroom Looking for other titles for your Leadership courses? SAGE has published over 500 books on Leadership, and we "ve developed a web page to help you find just the right one for your class.
Download or read book Simple Excellence written by Adam Zak and published by CRC Press. This book was released on 2011-06-28 with total page 158 pages. Available in PDF, EPUB and Kindle. Book excerpt: Detailing the role of senior management in achieving a successful transformation to organizational excellence, Simple Excellence: Organizing and Aligning the Management Team in a Lean Transformation charts a course of simplification through the complexity often associated with managing performance improvement initiatives. It spells out the roles of key individuals on the management team—including those from sales and marketing, human resources, purchasing/supply chain, information technology, finance, and engineering. Maintaining a focus on the big picture, this book explains what value streams are and how to use them to structure your business so that all stakeholders are aligned with what matters most. It reduces constraint management to its most practical terms and lays out a sound approach to accounting that enables everyone to spend money where it adds value and stop spending where it doesn’t. Drive your management team with dedicated allegience to the concept of value enhancement Propel your organization to higher performance through the employment of Lean culture and decision-making principles Enact management structures needed to put new ways of thinking into play Focus on the bottom line with the right performance metrics Written by respected authorities with extensive experience helping leading organizations achieve Lean transformation, the text includes case studies from high-profile organizations recognized for operational excellence. Addressing human resources management practices, it explains how to manage the day-to-day operations and pricing factory capabilities for the greatest possible profits. It also discusses the ongoing process of strategic planning to help you move away from annual goal setting, toward a dynamic process of engaging the entire company in the effort to provide your customers with an improved sense of value.
Download or read book CEO Excellence written by Carolyn Dewar and published by Simon and Schuster. This book was released on 2022-03-15 with total page 384 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Based on extensive interviews with today's . . . corporate leaders, this look at how the best CEOs do their jobs focuses on the mindsets and actions that foster an environment of excellence"--
Download or read book Seeing Excellence written by Richard Pennington and published by Hugo House Publishers. This book was released on 2013-08 with total page 268 pages. Available in PDF, EPUB and Kindle. Book excerpt: ." . . a terrific tribute to those in public procurement who have been role models for excellence! This is an incredible piece of work." Rick Grimm, Chief Executive Officer, NIGP - The Institute for Public Procurement There Can be Quality in Government - The Key is Effective Teams The essence of teams is working together toward a common goal. But what makes a great team? Seeing Excellence: Learning from Great Procurement Teams offers insightful answers to that question. From brainstorming to the development of project charters through analysis, decision making, and risk and change management, you'll find practical tools that pave the way to individual effectiveness, creativity, and leadership in group settings. Along the way, you'll encounter exceptional people and teams who are modeling leadership, learning, and quality in government. "This is a great contribution to the body of knowledge for the profession. I wish I had this book years ago." Ron Bell, Captain (U.S. Navy, retired), Director, Virginia Division of Purchases and Supply, Immediate Past President, National Association of State Procurement Officials Using lessons derived from effective government teams, Seeing Excellence identifies the skills and behaviors that are necessary for teams to succeed. Integrating current thinking and research in ten team disciplines, you and your team will learn the necessary skills for effective project management and continuous improvement. You can help your team succeed! Join us in finding out how! "What a wealth of information and great ideas!" Carol Wills, Contract Specialist and Procurement Card Administrator, Academy School District 20, Colorado
Download or read book Cultural Proficiency written by Randall B. Lindsey and published by Corwin Press. This book was released on 2009-06-24 with total page 345 pages. Available in PDF, EPUB and Kindle. Book excerpt: This powerful third edition offers fresh approaches that enable school leaders to engage in effective interactions with students, educators, and the communities they serve.
Download or read book Agile Excellence for Product Managers written by Greg Cohen and published by Happy About. This book was released on 2010 with total page 152 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Agile Excellence for Product Managers" is a plain-speaking guide on how to work with Agile development teams to achieve phenomenal product success. It covers the why and how of agile development (including Scrum, XP, and Lean, ) the role of product management, release planning, and more.
