Download or read book Taming the Unpredictable written by Layna Fischer and published by Future Strategies Inc.. This book was released on 2011-01-01 with total page 230 pages. Available in PDF, EPUB and Kindle. Book excerpt: Taming the Unpredictable Real World Adaptive Case Management: Case Studies and Practical Guidance "The most valuable assets of a 20th-century company were its production equipment. The most valuable asset of a 21st-century institution, whether business or non-business, will be its knowledge workers and their productivity." Peter F Drucker The core element of Adaptive Case Management (ACM) is the support for real-time decision-making by knowledge workers. Taming the Unpredictable presents the logical starting point for understanding how to take advantage of ACM. This book goes beyond talking about concepts, and delivers actionable advice for embarking on your own journey of ACM-driven transformation. In award-winning case studies covering industries as a diverse as law enforcement, transportation, insurance, banking, legal services, and healthcare, you will find instructive examples for how to transform your own organization.
Download or read book Taming Uncertainty written by Ralph Hertwig and published by MIT Press. This book was released on 2019-08-13 with total page 489 pages. Available in PDF, EPUB and Kindle. Book excerpt: An examination of the cognitive tools that the mind uses to grapple with uncertainty in the real world. How do humans navigate uncertainty, continuously making near-effortless decisions and predictions even under conditions of imperfect knowledge, high complexity, and extreme time pressure? Taming Uncertainty argues that the human mind has developed tools to grapple with uncertainty. Unlike much previous scholarship in psychology and economics, this approach is rooted in what is known about what real minds can do. Rather than reducing the human response to uncertainty to an act of juggling probabilities, the authors propose that the human cognitive system has specific tools for dealing with different forms of uncertainty. They identify three types of tools: simple heuristics, tools for information search, and tools for harnessing the wisdom of others. This set of strategies for making predictions, inferences, and decisions constitute the mind's adaptive toolbox. The authors show how these three dimensions of human decision making are integrated and they argue that the toolbox, its cognitive foundation, and the environment are in constant flux and subject to developmental change. They demonstrate that each cognitive tool can be analyzed through the concept of ecological rationality—that is, the fit between specific tools and specific environments. Chapters deal with such specific instances of decision making as food choice architecture, intertemporal choice, financial uncertainty, pedestrian navigation, and adolescent behavior.
Download or read book Best Practices for Knowledge Workers written by Sandy Kemsley and published by Future Strategies Inc.. This book was released on 2019-10-23 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: Best Practices for Knowledge Workers describes ACM in the current era of digitization, Internet of Things (IoT), artificial intelligence (AI), intelligent BPMS and BPM Everywhere. You will learn how support of adaptive, data-driven processes empowers knowledge workers to know in real-time what is happening at the edge points, and to take actions through the combination of rule-driven guidance and their own know-how. It is not a traditionally-automated system but intelligent automation, where technology doesn’t merely replace human decision-making but extends the reach of the knowledge worker; making IoT data actionable. As Sandy Kemsley points out in her foreword: As adaptive case management (ACM) systems mature, we are moving beyond simple systems that allow knowledge workers to define ad hoc processes, to creating more intelligent systems that support and guide them. Knowledge workers still need to dynamically add information, define activities and collaborate with others in order to get their work done, but those are now just the table stakes in a world of big data and intelligent agents. To drive innovation and maintain operational efficiencies, we need to augment case work – typically seen as relying primarily on human intelligence – with machine intelligence. In other words, we need intelligent ACM. Highly predictable work is easy to support using traditional programming techniques, while unpredictable work cannot be accurately scripted in advance, and thus requires the involvement of the knowledge workers themselves. The core element of Adaptive Case Management (ACM) is the support for real-time decision-making by knowledge workers. In award-winning case studies covering industries as a diverse as law enforcement, transportation, insurance, banking, state services, and healthcare, you will find instructive examples for how to transform your own organization. This important book follows these ground-breaking best-sellers on ACM; Thriving on Adaptability, Empowering Knowledge Workers, Taming the Unpredictable, How Knowledge Workers Get Things Done, and Mastering the Unpredictable and provides important papers by thought-leaders in this field, together with practical examples, detailed ACM case studies and product reviews.
Download or read book Mastering the Unpredictable written by Keith D. Swenson and published by . This book was released on 2010 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The facilitation of knowledge work or what is increasingly known as "Case Management" represents the next imperative in office automation. The desire to fully support knowledge workers within the workplace is not new. What's new is that recent advances in Information Technology now make the management of unpredictable circumstances a practical reality. There's now a groundswell of interest in a more flexible, dynamic approach to supporting knowledge work. The facilitation of knowledge work or what is increasingly known as "Case Management" represents the next imperative in office automation. The desire to fully support knowledge workers within the workplace is not new. What's new is that recent advances in Information Technology now make the management of unpredictable circumstances a practical reality. There's now a groundswell of interest in a more flexible, dynamic approach to supporting knowledge work. Here are examples of what recognized experts have have recently written on the topic: Advancing to support more knowledge work is the goal of many organizations, thus there is a new groundswell of activity around unstructured processes. - Jim Sinur, VP of Research, Gartner I think a sea change is coming in the process world. -Connie Moore, Research Vice President, Forrester The sea of change Moore refers to is about technology that is able to support knowledge workers. The work of a knowledge worker is by its nature unpredictable and can not be handled by more formalized process definition techniques. For executives and managers of knowledge workers, "Mastering the Unpredictable" will: Explain the need and why previous technological approaches don't meet the need Explain the current technology gap, and the new technology that can close the gap Lay out the options that can increase the efficiency and effectiveness of their organizations Equip them to best take advantage of this evolving trend"
Download or read book BPMN 2 0 Handbook Second Edition written by Stephen A. White and published by Future Strategies Inc.. This book was released on 2011-12-01 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: Examines what's new and updated in BPMN 2.0 and look at interchange, best practice, analytics, conformance, optimization, choreography from a technical perspective. Also addresses the business imperative for widespred adoption of the standard by examining best practice guidelines, BPMN busines strategy and the human interface including real-life case studies. Other chapters tackle the practical aspects of making BPMN model executable and the basic time-line analysis of a BPMN model.
Download or read book Enterprise Information Systems written by Slimane Hammoudi and published by Springer. This book was released on 2016-02-02 with total page 662 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book contains revised papers from the 17th International Conference on Enterprise Information Systems, ICEIS 2015, held in Barcelona, Spain, in April 2015. The 31 papers presented in this volume were carefully reviewed and selected from a total of 327 submissions. The book also contains one full-paper invited talk. The selected papers reflect state-of-the-art research that is oriented toward real-world applications and highlight the benefits of information systems and technology for industry and services. They are organized in topical sections on databases and information systems integration, artificial intelligence and decision support systems, information systems analysis and specification, software agents and Internet computing, human–computer interaction, and enterprise architecture.
Download or read book Business Rules Management and Execution written by Gladys S.W. Lam and published by Future Strategies Inc.. This book was released on 2020-03-17 with total page 187 pages. Available in PDF, EPUB and Kindle. Book excerpt: Business rules describe the operations, definitions and constraints that apply to an organization. Business rules can apply to people, processes, corporate behavior and computing systems in an organization, and are put in place to help the organization achieve its goals. Business Rules: Why Should You Use Them? This book helps corporate business readers to understand the meaning and impact of Business Rules within a variety of applications or scenarios such as: Why and how to use a rules-based approach to validate, transform, recalculate, and remediate complex applications The art of managing rules and terminology in a consistent, business-friendly, and shareable way How to use a rules engine to achieve uniformity, consistency, continuous monitoring, transparency, flexibility, forecasting etc. Key technologies, vendors and implementers in this ecosystem.
Download or read book Empowering Knowledge Workers written by Layna Fischer and published by Future Strategies Inc.. This book was released on 2013-12-01 with total page 220 pages. Available in PDF, EPUB and Kindle. Book excerpt: Empowering Knowledge Workers describes the work of managers, decision makers, executives, doctors, lawyers, campaign managers, emergency responders, strategists, and many others who have to think for a living. These are people who figure out what needs to be done, at the same time that they do it, and a new approach to support this kind of worker presents the logical starting point for understanding how to take advantage of ACM.
Download or read book Beyond Wild and Tame written by Alex C. Oehler and published by Berghahn Books. This book was released on 2020-04-09 with total page 214 pages. Available in PDF, EPUB and Kindle. Book excerpt: Responding to recent scholarship, this book examines animal domestication and offers a Soiot approach to animals and landscapes, which transcends the wild-tame dichotomy. Following herder-hunters of the Eastern Saian Mountains in southern Siberia, the author examines how Soiot and Tofa households embrace unpredictability, recognize sentience, and encourage autonomy in all their relations with animals, spirits, and land features. It is an ethnography intended to help us reinvent our relations with the earth in unpredictable times.
Download or read book The Taming Of The Tights The Misadventures of Tallulah Casey Book 3 written by Louise Rennison and published by HarperCollins UK. This book was released on 2013-07-04 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: Let your tights run wild and free in the hilarious conclusion to this laugh-out-loud series. From the original Queen of Comedy!
Download or read book Taming the Atlantic written by Dag Pike and published by Pen and Sword. This book was released on 2017-11-30 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Atlantic Ocean has been and remains an often deadly challenge to mankind. This delightful and informative book chronicles the history of attempt to cross its hostile surface from the early days of sail to the most recent record breaking attempts in small ultra-fast craft. In between there have been fascinating sagas connected to pioneering discovery, the slave trade, mass emigration, the glamour and luxury of the famous shipping lines and war.The Atlantic has often been the testing ground for the latest technology and design. All this and more, such as navigation techniques and advance weather forecasting are covered. Despite mans best and most ingenious efforts all too often the Worlds toughest ocean comes out on top and, while it is today a major trade route, it remains one of the most daunting maritime challenges.
Download or read book Intelligent Adaptability written by Sandy Kemsley and published by Future Strategies Inc.. This book was released on 2019-10-24 with total page 165 pages. Available in PDF, EPUB and Kindle. Book excerpt: Intelligent Adaptability describes how ACM is emerging in the era of machine intelligence and automation technologies, including Big Data, digitization, Internet of Things (IoT), artificial intelligence (AI), intelligent BPMS and BPM Everywhere. WfMC Chair, Keith Swenson states; “A platform for digital transformation brings a number of different capabilities together: processes, agents, integration, analytics, decisions, and—perhaps most important—case management.” In this book, you will learn how support of adaptive, data-driven processes empowers knowledge workers to know in real-time what is happening at the edge points, and to take actions through the combination of rule-driven guidance and their own know-how. It is not a traditionally-automated system but intelligent adaptability, where technology doesn’t replace human decision-making but extends the reach of the knowledge worker; making data actionable. In award-winning case studies covering industries as a diverse as law enforcement, public safety, transportation, insurance, banking, state services and healthcare, you will find instructive examples for how to transform your own organization. Leading industry analysts study the awards entries for emerging industry trends. Read the chapter, The Seven Trends Impacting The Case Management Landscape by Connie Moore, Digital Clarity Group. This important book follows these ground-breaking best-sellers on ACM; Best Practices for Knowledge Workers, Thriving on Adaptability, Empowering Knowledge Workers, Taming the Unpredictable, How Knowledge Workers Get Things Done, and Mastering the Unpredictable and provides important papers by thought-leaders in this field, together with practical examples.
Download or read book Service Oriented Computing written by Chengfei Liu and published by Springer. This book was released on 2012-10-26 with total page 811 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book constitutes the conference proceedings of the 10th International Conference on Service-Oriented Computing, ICSOC 2012, held in Shanghai, China in November 2012. The 32 full papers and 21 short papers presented were carefully reviewed and selected from 185 submissions. The papers are organized in topical sections on service engineering, service management, cloud, service QoS, service security, privacy and personalization, service applications in business and society, service composition and choreography, service scaling and cloud, process management, service description and discovery, service security, privacy and personalization, applications, as well as cloud computing.
Download or read book Delivering BPM Excellence written by Layna Fischer and published by Future Strategies Inc.. This book was released on 2011-11-01 with total page 186 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book publicizes the winning case studies from the annual BPM awards. Now in their 19th year, the Global Awards for Excellence in BPM and Workflow recognize organizations that excel in implementing innovative Business Process Management solutions to meet strategic business objectives.
Download or read book Taming The Demon written by Doranna Durgin and published by HarperCollins Australia. This book was released on 2013-09-01 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt: Their passion threatens her life and his tortured soul.... Devin James wields a demon blade. Or does the demon blade wield him? The bond between man and steel is soul deep, the source of Devin's power and an ever-present torment. Struggling against the evil forged within the blade, Devin patrols the dark streets of Albuquerque, searching for innocents to rescue. That's how he finds Natalie Chambers.... Natalie is sure that helping Devin is another in a long series of very bad decisions, but she can't abandon the man who saved her life—a man who believes that the demon blade might turn him into a monster. And she is powerless to resist their fierce attraction. Love is their only chance at salvation. Can they now find the courage to take that chance? And can they keep the blade from the man who would destroy them both?
Download or read book The Evolutionary World written by Geerat J. Vermeij and published by Macmillan. This book was released on 2010-11-23 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: "One of the master naturalists of our time" (American Scientist) reveals how evolutionary theory explains and affects not just the natural world but our society---and its future. Evolution has outgrown its original home in biology and geology. The Evolutionary World shows how evolution---descent with modification---is a concept that organizes, explains, and predicts a multitude of unconnected facts and phenomena. Adaptation plays a role not only in the development of new species but the development of human civilization. By understanding how evolutionary theory has played out in areas such as our economic system, our preparation for catastrophes, and even the development of communities, we can learn not just how these systems work but also what challenges lie ahead. Blind since the age of three, Dr. Geerat J. Vermeij has become renowned for his unique abilities to recognize details in the natural world that other scientists would never have noticed. In this book, he presents a new argument for evolution's broader importance. He explores similarities between genomes and languages, the contrasting natural economies of islands and continents, the emergence and importance of human values, the long-range consequences of global warming, and the perils of monopoly. He also shows that the lessons of evolution have implications for education, our system of laws, and economic growth. The Evolutionary World makes a fascinating argument about the broad-reaching impact and importance of evolution. It offers a way for us to understand and work with evolution's principles so that we can devise better solutions for our own lives, society, and the environment around us.
Download or read book Delivering the Customer centric Organization written by Layna Fischer and published by Future Strategies Inc.. This book was released on 2012-01-01 with total page 200 pages. Available in PDF, EPUB and Kindle. Book excerpt: Customer-centric organizations are concerned about shrinking volumes of business, stiffer competition and ever-more demanding consumer expectations which have increased pressure on the bottom line. The ability to successfully manage the customer value chain across the life cycle of a customer is the key to the survival of any company today. Business processes must react to changing and diverse customer needs and interactions to ensure efficient and effective outcomes. This important book looks at the shifting nature of consumers and the workplace, and how BPM and associated emergent technologies will play a part in shaping the companies of the future. BPM's promises are real, but the path to success is littered with pitfalls and shortcuts to failure. Best practices can help you avoid them. If you are just embarking on using its methods and tools, these authors have a wealth of experience to learn from and build on. Whether you are a business manager or an Information Technology practitioner, this special collection will provide valuable information about what BPM can do for you-and how to apply it.
