Download or read book Passing Your ITIL Foundation Exam written by The Stationery Office and published by Stationery Office Books (TSO). This book was released on 2012 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Endorsed by the Official ITIL Accreditor and updated in line with the 2011 syllabus, the bestselling study aid Passing your ITIL Foundation Exam - 2011 Edition is the ideal companion for students preparing for their ITIL Foundation Exam. The publication presents the Foundation content in an easy-to-follow structure, which is ideal for learning, and developing an understanding of the basic concepts, principles and terminology associated with IT service management. The publication provides an overview of the ITIL Foundation learning requirements. It contains chapters on service management, each of the five lifecycle stages, and service management technology - plus information on the qualification scheme and the exam itself. Key features: Topics are presented in a logical easy-to-absorb structure. A fictional case study helps to bring service management to life. Mind maps summarize content at the end of chapters

Download or read book ITIL Service Strategy written by Great Britain. Cabinet Office and published by Stationery Office/Tso. This book was released on 2011 with total page 483 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume provides updated guidance on how to design, develop and implement service management both as an organisational capability and a strategic asset. It is a guide to a strategic review of ITIL-based service management capabilities, with the aim of improving their alignment with overall business needs. It is written primarily for senior managers who provide leadership and direction in the form of objectives, plans and policies. It is also benefits mangers at other levels, by explaining the logic of senior management decisions.

Download or read book CBAP CCBA Certified Business Analysis Study Guide written by Susan Weese and published by John Wiley & Sons. This book was released on 2017-01-04 with total page 567 pages. Available in PDF, EPUB and Kindle. Book excerpt: The bestselling CBAP/CCBA study guide, updated for exam v3.0 The CBAP/CCBA Certified Business Analysis Study Guide, Second Edition offers 100% coverage of all exam objectives for the Certified Business Analysis Professional (CBAP) and Certification of Competency in Business Analysis (CCBA) exams offered by the International Institute of Business Analysis (IIBA). Detailed coverage encompasses all six knowledge areas defined by the Guide to Business Analysis Body of Knowledge (BABOK): Planning and Monitoring, Elicitation, Requirements Management and Communication, Enterprise Analysis, Requirements Analysis, and Solution Assessment and Validation, including expert guidance toward all underlying competencies. Real-world scenarios help you align your existing experience with the BABOK, and topic summaries, tips and tricks, practice questions, and objective-mapping give you a solid framework for success on the exam. You also gain access to the Sybex interactive learning environment, featuring review questions, electronic flashcards, and four practice exams to help you gauge your understanding and be fully prepared exam day. As more and more organizations seek to streamline production models, the demand for qualified Business Analysts is growing. This guide provides a personalized study program to help you take your place among those certified in essential business analysis skills. Review the BABOK standards and best practices Master the core Business Analysis competencies Test your preparedness with focused review questions Access CBAP and CCBA practice exams, study tools, and more As the liaison between the customer and the technical team, the Business Analyst is integral to ensuring that the solution satisfies the customer's needs. The BABOK standards codify best practices for this essential role, and the CBAP and CCBA certifications prove your ability to perform them effectively. The CBAP/CCBA Certified Business Analysis Study Guide, Second Edition provides thorough preparation customizable to your needs, to help you maximize your study time and ensure your success.

Download or read book IBM System Storage Business Continuity Part 1 Planning Guide written by Charlotte Brooks and published by IBM Redbooks. This book was released on 2007-03-07 with total page 422 pages. Available in PDF, EPUB and Kindle. Book excerpt: A disruption to your critical business processes could leave the entire business exposed. Today's organizations face ever-escalating customer demands and expectations. There is no room for downtime. You need to provide your customers with continuous service because your customers have a lot of choices. Your competitors are standing ready to take your place. As you work hard to grow your business, you face the challenge of keeping your business running without a glitch. To remain competitive, you need a resilient IT infrastructure. This IBM Redbooks publication introduces the importance of Business Continuity in today's IT environments. It provides a comprehensive guide to planning for IT Business Continuity and can help you design and select an IT Business Continuity solution that is right for your business environment. We discuss the concepts, procedures, and solution selection for Business Continuity in detail, including the essential set of IT Business Continuity requirements that you need to identify a solution. We also present a rigorous Business Continuity Solution Selection Methodology that includes a sample Business Continuity workshop with step-by-step instructions in defining requirements. This book is meant as a central resource book for IT Business Continuity planning and design. The companion title to this book, IBM System Storage Business Continuity: Part 2 Solutions Guide, SG24-6548, describes detailed product solutions in the System Storage Resiliency Portfolio.

Download or read book CCIE Wireless v3 Study Guide written by Carlos Alcantara and published by Cisco Press. This book was released on 2018-11-27 with total page 652 pages. Available in PDF, EPUB and Kindle. Book excerpt: Thoroughly prepare for the revised Cisco CCIE Wireless v3.x certification exams Earning Cisco CCIE Wireless certification demonstrates your broad theoretical knowledge of wireless networking, your strong understanding of Cisco WLAN technologies, and the skills and technical knowledge required of an expert-level wireless network professional. This guide will help you efficiently master the knowledge and skills you’ll need to succeed on both the CCIE Wireless v3.x written and lab exams. Designed to help you efficiently focus your study, achieve mastery, and build confidence, it focuses on conceptual insight, not mere memorization. Authored by five of the leading Cisco wireless network experts, it covers all areas of the CCIE Wireless exam blueprint, offering complete foundational knowledge for configuring and troubleshooting virtually any Cisco wireless deployment. Plan and design enterprise-class WLANs addressing issues ranging from RF boundaries to AP positioning, power levels, and density Prepare and set up wireless network infrastructure, including Layer 2/3 and key network services Optimize existing wired networks to support wireless infrastructure Deploy, configure, and troubleshoot Cisco IOS Autonomous WLAN devices for wireless bridging Implement, configure, and manage AireOS Appliance, Virtual, and Mobility Express Controllers Secure wireless networks with Cisco Identity Services Engine: protocols, concepts, use cases, and configuration Set up and optimize management operations with Prime Infrastructure and MSE/CMX Design, configure, operate, and troubleshoot WLANs with real-time applications

Download or read book Service transition written by and published by The Stationery Office. This book was released on 2007-05-30 with total page 280 pages. Available in PDF, EPUB and Kindle. Book excerpt: This publication offers guidance on managing service transition from design specification, change configuration, test, release and deployment. Service transition requires effective management of knowledge, organisational culture and transition in difficult circumstances. The volume is derived form decades of IT service management experience and is applicable to all sizes and types of organisations.

Download or read book ITIL Foundation Exam Study Guide written by Liz Gallacher and published by John Wiley & Sons. This book was released on 2012-08-15 with total page 420 pages. Available in PDF, EPUB and Kindle. Book excerpt: Everything you need to prepare for the ITIL exam – Accredited to 2011 syllabus The ITIL (Information Technology Infrastructure Library) exam is the ultimate certification for IT service management. This essential resource is a complete guide to preparing for the ITIL Foundation exam and includes everything you need for success. Organized around the ITIL Foundation (2011) syllabus, the study guide addresses the ITIL Service Lifecycles, the ITIL processes, roles, and functions, and also thoroughly explains how the Service Lifecycle provides effective and efficient IT services. Offers an introduction to IT service management and ITIL V3 service strategy Highlights the topics of service design and development and the service management processes Reviews the building, testing, authorizing, documenting, and implementation of new and changed services into operation Addresses creating and maintaining value for customers through monitoring and improving services, processes, and technology Download valuable study tools including practice exams, flashcards, a glossary of key terms and more. If you prefer self-study over the more expensive training course, but you don't want to skimp on information or preparation, then this study guide is for you.

Download or read book Foundations of IT service management written by itSMF - the IT Service Management Forum and published by Van Haren Publishing. This book was released on 2005-09-26 with total page 233 pages. Available in PDF, EPUB and Kindle. Book excerpt: This introduction to IT Service Management is intended to serve as: a thorough and convenient introduction to the field of IT Service Management and the core books in the IT Infrastructure Library (ITIL); and a self-study guide that contains all the material needed to prepare for the Foundation Certificate examination in IT Service Management. It contains a wealth of practical knowledge collected by the editorial board that makes and raises questions, to encourage discussions and the comparison of the best practices found in the book with the reader's own experience.

Download or read book Financial Management Theory written by VL Felfamkima and published by Rudra Publications. This book was released on with total page 69 pages. Available in PDF, EPUB and Kindle. Book excerpt: This booklet express the theory of financial management which provides framework for investment and financing decision. The booklet aims to build an understanding to the central ideas and theories of modern finance, and will be helpful in financial decision making and present information about the institutions and environment relevant to business finance and corporate finance. As we are aware that financial management is an essential part of the economic and non-economic activities which leads to decide the efficient procurement and utilization of finance with profitable manner. Financial management also developed as a business finance and corporate finance. This booklet seeks to discuss the theory of finance which provides framework for investment and financing decision, also to build understanding the central ideas and theories of modern finance, and helpful in financial decision making and present information about the institutions and environment relevant to corporate finance.

Download or read book ISC 2 CCSP Certified Cloud Security Professional Official Practice Tests written by Ben Malisow and published by John Wiley & Sons. This book was released on 2020-02-19 with total page 400 pages. Available in PDF, EPUB and Kindle. Book excerpt: The only official CCSP practice test product endorsed by (ISC)² With over 1,000 practice questions, this book gives you the opportunity to test your level of understanding and gauge your readiness for the Certified Cloud Security Professional (CCSP) exam long before the big day. These questions cover 100% of the CCSP exam domains, and include answers with full explanations to help you understand the reasoning and approach for each. Logical organization by domain allows you to practice only the areas you need to bring you up to par, without wasting precious time on topics you’ve already mastered. As the only official practice test product for the CCSP exam endorsed by (ISC)², this essential resource is your best bet for gaining a thorough understanding of the topic. It also illustrates the relative importance of each domain, helping you plan your remaining study time so you can go into the exam fully confident in your knowledge. When you’re ready, two practice exams allow you to simulate the exam day experience and apply your own test-taking strategies with domains given in proportion to the real thing. The online learning environment and practice exams are the perfect way to prepare, and make your progress easy to track.

Download or read book Service Intelligence written by Sharon Taylor and published by Prentice Hall. This book was released on 2017-04-28 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: Get the Right IT Services, on the Right terms, Without Hassles or Overpaying To gain the full benefits of technology--and avoid the staggering costs of technology failure--you must manage IT with vision, direction, and expertise. Only one set of methods is robust enough to do this: IT Service Management (ITSM). In Service Intelligence, ITSM pioneer Sharon Taylor shows business managers how to make the most of it. You'll learn how to ensure service quality, anticipate vulnerabilities, improve reliability, and link IT directly to business performance. Taylor explains ITSM from a true business point of view, cutting through jargon and helping you drive value without becoming overly technical. She gives you powerful tools for negotiating IT services more effectively, improving IT ROI, and escaping "captivity" to either internal or external IT providers. Coverage includes * Recognizing what excellent IT service looks like and assessing what you're getting now * Selecting the best IT service providers and services for your needs * Spotting and rectifying trouble with internal or external supplier relationships * Making sure you don't pay for services you don't need * Negotiating services, requirements, levels, price, quality, and delivery * Leveraging ITSM practices without losing focus on the business * Creating business-focused service reports and scorecards that focus on what matters most

Download or read book Maintenance Excellence written by John D. Campbell and published by CRC Press. This book was released on 2001-02-13 with total page 532 pages. Available in PDF, EPUB and Kindle. Book excerpt: Considering maintenance from a proactive, rather than reactive, perspective, Maintenance Excellence details the strategies, tools, and solutions for maximizing the productivity of physical assets—focusing on profitability potential. The editors address contemporary concerns, key terms, data requirements, critical methodologies, and essential mathematical needs. They present maintenance in a business context, review planning, measurement, feedback, and techniques related to cost, efficiency, and results, and summarize applications of tools and software from statistics and neural networks to cost-optimized models.

Download or read book Navigating the Digital Age written by Matt Aiello and published by . This book was released on 2018-10-05 with total page 332 pages. Available in PDF, EPUB and Kindle. Book excerpt: Welcome to the all-new second edition of Navigating the Digital Age. This edition brings together more than 50 leaders and visionaries from business, science, technology, government, aca¬demia, cybersecurity, and law enforce¬ment. Each has contributed an exclusive chapter designed to make us think in depth about the ramifications of this digi-tal world we are creating. Our purpose is to shed light on the vast possibilities that digital technologies present for us, with an emphasis on solving the existential challenge of cybersecurity. An important focus of the book is centered on doing business in the Digital Age-par¬ticularly around the need to foster a mu¬tual understanding between technical and non-technical executives when it comes to the existential issues surrounding cybersecurity. This book has come together in three parts. In Part 1, we focus on the future of threat and risks. Part 2 emphasizes lessons from today's world, and Part 3 is designed to help you ensure you are covered today. Each part has its own flavor and personal¬ity, reflective of its goals and purpose. Part 1 is a bit more futuristic, Part 2 a bit more experiential, and Part 3 a bit more practical. How we work together, learn from our mistakes, deliver a secure and safe digital future-those are the elements that make up the core thinking behind this book. We cannot afford to be complacent. Whether you are a leader in business, government, or education, you should be knowledgeable, diligent, and action-oriented. It is our sincerest hope that this book provides answers, ideas, and inspiration.If we fail on the cybersecurity front, we put all of our hopes and aspirations at risk. So we start this book with a simple proposition: When it comes to cybersecurity, we must succeed.

Download or read book Enterprise Cybersecurity written by Scott Donaldson and published by Apress. This book was released on 2015-05-23 with total page 508 pages. Available in PDF, EPUB and Kindle. Book excerpt: Enterprise Cybersecurity empowers organizations of all sizes to defend themselves with next-generation cybersecurity programs against the escalating threat of modern targeted cyberattacks. This book presents a comprehensive framework for managing all aspects of an enterprise cybersecurity program. It enables an enterprise to architect, design, implement, and operate a coherent cybersecurity program that is seamlessly coordinated with policy, programmatics, IT life cycle, and assessment. Fail-safe cyberdefense is a pipe dream. Given sufficient time, an intelligent attacker can eventually defeat defensive measures protecting an enterprise’s computer systems and IT networks. To prevail, an enterprise cybersecurity program must manage risk by detecting attacks early enough and delaying them long enough that the defenders have time to respond effectively. Enterprise Cybersecurity shows players at all levels of responsibility how to unify their organization’s people, budgets, technologies, and processes into a cost-efficient cybersecurity program capable of countering advanced cyberattacks and containing damage in the event of a breach. The authors of Enterprise Cybersecurity explain at both strategic and tactical levels how to accomplish the mission of leading, designing, deploying, operating, managing, and supporting cybersecurity capabilities in an enterprise environment. The authors are recognized experts and thought leaders in this rapidly evolving field, drawing on decades of collective experience in cybersecurity and IT. In capacities ranging from executive strategist to systems architect to cybercombatant, Scott E. Donaldson, Stanley G. Siegel, Chris K. Williams, and Abdul Aslam have fought on the front lines of cybersecurity against advanced persistent threats to government, military, and business entities.

Download or read book The Site Reliability Workbook written by Betsy Beyer and published by "O'Reilly Media, Inc.". This book was released on 2018-07-25 with total page 505 pages. Available in PDF, EPUB and Kindle. Book excerpt: In 2016, Googleâ??s Site Reliability Engineering book ignited an industry discussion on what it means to run production services todayâ??and why reliability considerations are fundamental to service design. Now, Google engineers who worked on that bestseller introduce The Site Reliability Workbook, a hands-on companion that uses concrete examples to show you how to put SRE principles and practices to work in your environment. This new workbook not only combines practical examples from Googleâ??s experiences, but also provides case studies from Googleâ??s Cloud Platform customers who underwent this journey. Evernote, The Home Depot, The New York Times, and other companies outline hard-won experiences of what worked for them and what didnâ??t. Dive into this workbook and learn how to flesh out your own SRE practice, no matter what size your company is. Youâ??ll learn: How to run reliable services in environments you donâ??t completely controlâ??like cloud Practical applications of how to create, monitor, and run your services via Service Level Objectives How to convert existing ops teams to SREâ??including how to dig out of operational overload Methods for starting SRE from either greenfield or brownfield

Download or read book Dictionary of Acronyms and Technical Abbreviations written by Jakob Vlietstra and published by Springer Science & Business Media. This book was released on 2012-12-06 with total page 703 pages. Available in PDF, EPUB and Kindle. Book excerpt: This Dictionary covers information and communication technology (ICT), including hardware and software; information networks, including the Internet and the World Wide Web; automatic control; and ICT-related computer-aided fields. The Dictionary also lists abbreviated names of relevant organizations, conferences, symposia and workshops. This reference is important for all practitioners and users in the areas mentioned above, and those who consult or write technical material. This Second Edition contains 10,000 new entries, for a total of 33,000.

Download or read book National Library of Medicine Programs and Services written by National Library of Medicine (U.S.) and published by . This book was released on 1981 with total page 88 pages. Available in PDF, EPUB and Kindle. Book excerpt: